How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPointe Pest Control - Portland
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 5,053 Google reviews
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Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control - Portland for 8 kinds of job.
Pointe Pest Control - Portland for rodent extermination
Clear ✕All 763 Google reviews tagged “Rodent extermination” · showing 160
We have Pointe Pest Control for our quarterly pest service and have been highly satisfied, so when we wanted to ensure we didn't have a rodent problem it was an easy decision to stay with PPC.
Punctual, knowledgeable, clear communication.
Josh did an exceptional Job. Addressed our needs, checked in with us when he was finished, and was friendly and professional. Thouroughly explained what he had done.
Daniel is. Great service provider for Pointe Pest Control. He is pleasant, professional and explained the service es provided.
Logan, our technician, arrived on time and was very professional and thorough in completing our home's initial service. After the treatment, he alerted me to an important issue regarding an open foundation vent. The screen cover is missing, and we now plan to get a cover installed before cold weather hits and we…
Second time working with Bri and I feel that they’ll be many more!
Maurice is great to work with.
Logan was super nice and professional. Thanks for doing a great job!
They always do a great job! They respond quickly. Techs are always friendly and professional.
Gavin's the man! Very knowledgeable and informative.
Allan is always great
Tommy did fine, but failed to latch the gate to our fence and our dog got out.
Brandon always does a fantastic job. We talked about what needed to be covered and he was thorough and helpful with some questions I had.
Knew where all the trouble spots where checked bait boxes replaced what was needed and sprayed in all the right areas
Damon and the other gentleman did a great job. They had to work around the horrible wind, but they managed to do that. Before they started to spray it was nice that they stopped and knocked on my front door and told me that they were there and what they were gonna do. I really appreciate both of them thank you guys Karen Rose.
Justin was professional and personable. He displayed a level of technical knowledge and confidence to get the job accomplished. I would ask that Justin be our permanent technician.
Jessie was super courteous and very clean. Left no mess.
Brandon placed improved bait traps and found the hole where the mice may be entering.
Ryan and all the guys that have come out to do our 3 month inspection & service at Pointe Pest are awesome! Today Ryan was very kind and a pleasure to speak with. They are always very thorough, communicative and do a great job keeping any flying and/or crawling freakshows out of our house and for that, I’m truly…
After treatment, Robert stopped to explain what he found about our rodent problem and answered my daughters questions about the chemicals used. She was very happy and satisfied to have the complete information, and it's environment friendliness for animals and soil.
Technician was friendly, thorough and knowledgeable.
Excellent service as always!
Justin did a thorough and complete job. He is the first one Ive seen go around the outside of the house with a pole brush to clean around windows and crevices. He checked all mice bate stations and sprayed inside and out for bugs. He arrived when expected, was kindly engaging and knowledgeable.
Micah was very professional - a good communicator, knowledgeable and efficient.
POINTE has the most friendly, professional and knowledgeable pest control technicians. Derek is pleasant, thorough, and efficient. He always checks in to ask if we're having any pest issues, makes sure our questions are answered, and our concerns are met. Our home has felt so much cleaner and safer over the past…
Company communicates well. Always does a great job to treat house for areas of concern. Very happy with service and staff!
Tyler did a great job making sure that all my questions were answered and needs were addressed.
I've been using Point Pest Control for many years. I am highly satisfied with them. Their service people are very kind and are quick and efficient.
Michael was very professional & patient. He knew i wasn't happy with the lack of communication about what was supposed to be done yesterday and did what I was expecting after all. Hoping it works!
I think the company has done quite a thorough job. I am grateful.
John did you good job. Contacted me when he arrived, checked all of my rodent traps, sprayed and was gone. All in a jiffy. Thank you John!
Great!
Ryan was amazing, called me before/after, given my complex situation with mice/ants. Very thorough and easy to talk to!
Listened well to concerns. Got right to it! Very nice.
I have used Point Pest Control for about 2 years. They are always thorough, courteous and make sure if I have any other concerns.
Gabriel did a great job! Did everything needed to get the job done in a timely and professional manner!! Thanks!
Technician was on time, thorough and I appreciate the time he took to explain everything and answered all my questions!
Levi was friendly and efficient!
Very nice and knowledgeable.
Very knowledgeable, efficient, and detail oriented. Have had nothing but the best experience with everyone at Pointe Pest. Would 100% recommend their service for combating mice, rats, and other unwanted critters.
Good work with excepción that he forgot to leave the product for the black aunts
Very thorough inspection and treatment. Very communicative
Chris was courteous and informative during his inspection.
Our technician was very professional and courteous and answered all our questions and concerns. I would definitely use this service again.
Very friendly staff.
Very quick and thorough
Today we had a new tech come to our home for our bimonthly service, Justin Bronkhorst, and he was very thorough and professional. He explained everything he would be inspecting and treating in todays visit, as well as the condition of bait stations. We were very impressed with Justin and hope that he can return for our next service. Thank you!
Zach was very efficient in getting my home protected for the Fall season. And, he was a really nice and personable young man.
Chris was very prompt to arrive on time , did a thorough job and was very courteous. He made sure we had no further concerns and reassured me that there was no harm to our cats if they happened to catch a mouse.
Called before he came out. Rebaited the traps outside. Made sure the gates were shut.
I was not home, but we have no visible bugs, so I give Brandon 5. He must be doing a good job.
Brendan serviced our yard on 8/14/2025. Brenden is a very delightful person, very courteous and efficient.
This was the first time Ryan Lee serviced my residence for Pointe Pest Control! He was super! He explained everything he was doing and he did so in terms I could understand.
I have no live bugs in my home! 🚫🪲🐛
Gavin is the best he took great care of our property.
Super nice guy, seemed to do a thorough job.
Pointe continues to do a great job!
Ryan was on time, very professional and helpful.
He was very respectful and knowledgeable, he also explained what he was going to do and what future services were available to us. Please keep up the good work.
Another excellent visit — this time by Laura. Very responsive. Listened to our requests (delivered in advance via message as we would not be home). Very satisfied with Pointe Pest; have been using now for many years.
We have used Pointe Peat Control for 4+years and they are always consistent and Tom is a great technician.
Matthew did a great job. Was helpful and knowledgeable with our questions. Put us I. The right direction. Job well done!!
The technician was polite & thorough with the service.
Ryan was delightful - professional, knowledgeable, friendly.
I have always had great service from Pointe Pest Control. I would absolutely recommend them to everyone.
Pointe Pest, Thomas, was great as usual. Always personal and always checks if we are having any problems.
We have nothing but great things to say about Pointe Pest Control. They are very professional and got the job done!
All the service techs and office staff have been great and very respectful of time, people, and property. and the service worked ... rats disappeared. We have recently added quarterly control of sugar ants that have become more annoying over time, and now we expect they'll be gone too. Appreciate the pro-active…
Jarred arrived promptly, addressed my concerns, and was very courteous.
Excellent service and peace of mind. Very knowledgable and professional. Answered all my questions and explained the best course if actions to take to solve the problems. Concerned about COVID procedures and practiced best practices in ckmpleting the work. I will recommend.
Good job as always.
Jonathan, Pointe’s technician, was thorough, very knowledgeable, and fun to work with. He discovered and marked two areas to our crawl space with broken grates, allowing critters access underneath our house. Yipes. He marked them so that we could make repairs ourselves or we could have Pointe Pest Control take care…
Great job!
Very thorough and helpful. Great service.
Existing customer with a new issue. Pointe had someone out the next business day to thoroughly assess and service the situation. Left me feeling secure and confident. Thank you Christian Updates. Continued regular service is keeping everything top notch!
Professional and thorough. Always on schedule. Appreciate their service and communication.
Gavin is our absolute favorite tech. Gavin always ensures our service needs are met.
Very prompt response and extremely easy and friendly to work with
We appreciate the service at Pointe Pest. They are consistently on time with good results.
Kenny at Pointe Pest Control was quick, efficient, and professional. He was willing to take time to answer any questions we have and to find out any trouble spots. I highly recommend this company for your pest control needs.
Jody came in and was super friendly and got right to work. Even closed the gate for the driveway on his way out. Used Pointe Pest at our old house in Redmond. Had them start doing our new place in Prineville once we moved in.
Excellent service!
Explained what he did and completed work quickly
Very knowledgeable and professional.
The Pointe guys are on Pointe. I love that they can come for a real fair price, and I have been using them for several years now. Never a bug in the house, baby ants, just a few made it in, but then it is fixed immediately by them. That's not their fault. I had a mouse, and they got it too. It is a very nice…
The technician did a great job. Christian was knowledgeable, courteous, and professional. Thanks so much.
Please folks and their workers are always very professional. Thank you for the work
Always shows up on time with a friendly text reminder the day before.
What's the point of "free return treatments" if they are not available to return. UPDATE 2: Back down to 2 stars. We have had ants coming into our house since the rain started in mid September. It's been bad this year and they were found to have gotten into our food. Called Pointe Pest and received an appointment…
Michael is great to work with. He is professional, knowledgeable, and very helpful. I know my home is being taken care of when Michael is there.
Gavin always does a good job!
The service has always been professional and timely. I've had a few different people here from Pointe and each was friendly. Since they've come out here, we've seen a huge reduction in pest issues.
We have had great experience with Pointe.
I am so impressed by the entire staff of Point Pest Control. Always the best!!
Scott was very friendly, courteous, professional and efficient.
Michael is the best tech. He's respectful, dependable, conscientious, and goes the extra mile. Always on time and explains well. He is much appreciated.
We had mice in our house prior to Pointe Pest coming out and installing their equipment. No more mice (or any other rodents!) Thanks!
Scott did a fine job including going under the house b
Jody did a great job on this visit.
I have been using Pointe Pest Control for almost 3 years now and their service has been wonderful. Highly recommend!
Ryan was very responsive servicing me immediately after I had to make a complaint regarding your scheduling miscommunication.
Presented himself very Professionally. Respectful and courteous.
Super great people. I've used them for 5 years at 2 different locations. They always take care of me.
The appointment went very well and he answered all my questions.
Gavin is always friendly and does a great job. Highly recommend him as your tech. Thank you. Also he deserves more than 10$.
He introduced himself as Gavin, he's engaging, efficient, friendly with a great attitude!
They always ask if we have any special needs and adjust their treatment accordingly. We have seen a marked improvement at our house since we have used their service. They are very courteous and professional.
Always does a good job.
I wouldn’t go without this service! Justin was incredibly kind, attentive, professional and took the time to explain each step.
We have been using Pointe for a while now and are very happy with their services. Their technicians are always polite and knowledgeable. We have had to call them out between services due to rodent activity and they always come out quickly and give me hints on how to keep them out of the house. Glad we use Pointe and will continue to use them.
Incredibly impressed with Pointe Pest Control & each of the technicians they have sent out. Highly recommend!
I made an appointment with them to come to my house two weeks ago and at that time, provided the service address. Today, the day before my appointment, I received a text that they can't do our appointment because it's outside their service area. Apparently the service area ends only a few miles from my house and…
We receive regular quarterly service and insect management is great. I can call whenever I see an infestation and they come out and treat (included in coverage). Gavin is very professional!
Excellent treatment, professionally and courageously provided by Joey!
Jordan was on time, professional, and made sure I was informed about the wasp nests around my house. Please send him back next quarter. Thanks!
Wonderful company. The employees are always on time and pleasant to work with. Brandon was as nice as they come.
Jeremiah was profession, knowledgeable, and took his time to explain the process and everything in between. He was very thorough and would highly recommend using their services.
Jordan was fantastic. He was thorough, professional, and was willing to go the extra mile based upon my request. We have used Pointe Pest Control for years and have always been pleased with their service.
We saw a rat in our garage Monday. I contacted Pointe Pest Control and someone was out the next day taking a look at what we needed and by Thursday we had traps out to catch them and someone spraying for bugs. Thank you Ethan and Jeremiah! All in all, we made a great decision going with Pointe!
The two gentleman, Ian and James were professional and gave a full explanation of what they found and what they did. Very happy with their work.
I called them and wasn’t sure if I wanted to have someone come in, thought I could handle myself but unfortunately nothing was working, they called to check in with me and see what they could do to help which was really awesome. Chelsea came out super fast and was friendly. She walked me through the steps and made…
Always professional and courteous. Ian was very helpful and answered all of my questions.
Ian with On Pointe was punctual, professional, and extremely helpful. Thank you very much!!
Professional, thorough and friendly.
My tech very good
Came out for a mice infestation. Chelsea showed up after i called that morning and did a quick inspection. The price seemed reasonable. Jeremiah and Ryan came by less than a hour later and put out traps and bait. Cleaned up cobwebs and insect nests. Hopefully the mice will moving on soon! All three employees were professional and nice.
The service was quick and thorough. All of the traps and treatment option were thoroughly explained and quickly placed. Definitely recommend!
On time, respectful of property and explained process well. I would highly recommend!
Ryan and Jeremiah showed up promptly at their scheduled time. They explained details to me. They were both very polite and they got the traps and ant spray done very quickly
Very professional
The tech was professional and knowledgeable. Great company to perform our pest control.
The men were very good.
Forrest is very professional and thorough and has great a great personality.
Excellent service. We have had some technicians show up that barely did anything. This one was personable, professional and did a great job! We appreciate him.
Excellent service as always. Our technician knocked on our door to verify what we wanted done & if we had anything to add that might help how he treated our home. He also followed up when he was finished. If you are in need of Pest Control I highly recommend you call Pointe Pest Control. They will attend to all…
Jeremiah, Chelsea and the whole team at Pointe have been exceptional! Prompt, friendly and very knowledgeable!! Felt like we were in great hands from the moment we started our service with them.
Are they better than Terminix? I haven't seen a difference, and they're slightly more expensive, but our technician, Ryan, was nice and did his job as expected.
Jeremiah and Ryan did a professional and informative explanation of their services. They both were polite and did a thorough job.
Very professional company, really doing a lot of work for our house.
We were hearing some rodents in the ceiling/floor so my housemate found this group and asked them to come out. I met Jeremiah and Ryan at the house, and they were quick, kind, and professional. They called ahead to give an ETA and explained and asked about things before they did them. Hopefully we won’t be hearing any more critters soon!
Jeremiah and Ryan were efficient and responsive during their extermination services. Having mice in the garage was an awful problem to have and I’m thankful to have a company to take care of this situation so quickly.
Very friendly and knowledgeable! Extremely appreciated 👏🏽
Everyone I spoke with was so friendly and helpful and they came out to treat my house within 2 days of calling!!!
Jeremiah was on-time and professional. I appreciated his flexibility. He made sure my animals stayed safe which is the most important to me. Thanks again!
Emma was wonderful! She communicated very well and went above and beyond. I very much appreciated her thoroughness and knowledge.
We have Pointe Pest Control come out monthly - primarily for prevention but they can also address any as-needed issues, like treating a certain area where there are concerns. Mathew Hopper was today's technician and he was great. He was responsive in answering questions I had about if any treatments/interventions might be harmful to our new puppy.
James is thorough and incredibly helpful. 10/10.
I am on a membership with Pointe Pest Control. They check in with quarterly and if I do not need them, there is no pressure sales what so ever. The results are quick and last for a while. The technicians (Matthew and Emma) were friendly and quick with treating the inside and outside my home.
Very professional and helpful.
Max was great. He explained what he was doing every step of the way. Friendly. Professional.
Jake was the best! Explained everything.
This company is always professional Does a good job. Today the man was super nice and throughly checked everywhere My kitchen is free of those pesky little ants! Thank you
Ian was very thorough when he came for the rodent treatment of our house and took extra care and initiative yo thoroughly check and educate us. We are super happy with him and would recommend this service to anyone who’s also suffering from pests!
On time easy to work with and even tolerated my barking dog.
Christian was very professional and offered us some great advice
As always, another great job by Ian of Pointe Pest. I have them come in quarterly and they make a difference in the quantity of spiders and rats. Professional and always willing to listen and make suggestions. Thanks for the great job guys!
Christian and Matthew came out today I have used this service for 4yrs. now and have been more than satisfied with their service. When I first moved here the ants were out of control inside and out. I tried to take care of them myself spent way to much money, but couldn't get them under control. Pure luck they were…
Pointe Pest Control provides regular service of spraying for pests. We have used them for several years. Since using them, we do not have insects in our home, no wasps nest or other pests nest around the outside or yard of our property. They are professional, courteous and thorough. Ian provided our last two (2) service appointments and he is great!
Great experience. Very professional and thorough. I look forward to having these guys keep our home pest free.
Amazing, thorough, heplful & very professional
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1699 | $76–$246 |
| Spider extermination | 1513 | $61–$128 |
| General pest inspection | 1036 | $56–$128 |
| Hornet & wasp extermination | 889 | $96–$323 |
| Rodent extermination | 762 | $76–$282 |
| Bug & insect extermination | 553 | $61–$133 |
| Bee extermination | 288 | $181–$371 |
| Home inspection | 218 | $71–$159 |
