How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPointe Pest Control - Portland
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 5,053 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control - Portland for 8 kinds of job.
Pointe Pest Control - Portland for spider extermination
Clear ✕All 1,515 Google reviews tagged “Spider extermination” · showing 100
Josh did an exceptional Job. Addressed our needs, checked in with us when he was finished, and was friendly and professional. Thouroughly explained what he had done.
Gunnar was great, went through the whole property and really explained his work. Thanks
Fast and friendly service.
Chris did a fantastic job treating our lawn. He was very professional and courteous. The location was Yakima Wa though not Portland.
Logan, our technician, arrived on time and was very professional and thorough in completing our home's initial service. After the treatment, he alerted me to an important issue regarding an open foundation vent. The screen cover is missing, and we now plan to get a cover installed before cold weather hits and we…
They have good communication, show up on time, are professional and answer any questions and address all issues.
Our pest control technician Logan Merry was awesome. He went above and beyond explaining us what he was doing, why was he doing it and giving us some helpful tips to eliminate our creepy crawler problems.
Routine service recently. We were home. Technician didn't realize, only treated outside. Pointe gave us a follow up. Very thorough, sprayed all indoor and areas to address insect activity. We needed additional control of outdoor rats that eat our deck chairs, mats. Technician refilled bait stations. We appreciate the follow up.
Great as always. Thank you for de-webbing my back porch!
Very polite, on time and efficient. Professional.
We've been using Pointe Pest for two years and now at two different locations. They are thorough, informative and I appreciate that they they make suggestions when they see opportunities for us to better protect our home. I would recommend!
Logan was super nice and professional. Thanks for doing a great job!
They always do a great job! They respond quickly. Techs are always friendly and professional.
Gavin's the man! Very knowledgeable and informative.
Allan is always great
We had a recent service performed by Landon who was very professional, prompt and courteous. We are very happy with the service and if needed again hopefully we will see him again!
Brandon always does a fantastic job. We talked about what needed to be covered and he was thorough and helpful with some questions I had.
Seth has been to my house before! As usual he was very efficient and he answered all my questions! He is a very kind person and really did a great job!
Daniel was very courteous and addressed the spider issues we were having. Left us some cardboard spider traps for our garage also.
Always professional courteous service! Forrest does a great job and is knowledgeable and shares that knowledge with you!
Steven always does a great job
Great experience!
Normally, your techs do a great job spraying and knocking down existing spider webs. This last time was not as good as your visits in the past.
The technician Alex T did a great job. Thanks
Logan was wonderful! He was professional, thorough, unhurried, and pleasant! A perfect experience!
We have been using Pointe Pest control for about 5 years. We used to have major ant and wasp issues but not since we started using thier services. They have an amazing staff and technicians, always helpful and professional. Landon that did the service today was great. Since we have 3 cats it's important that their…
They were very thorough. They cleaned all the cobwebs off the house, inspected for any wasp/bee or hornet nests and then sprayed the whole exterior of the house. They offered to do inside, but we find that just doing the outside works fine for us.
Branton was great!
Ryan and all the guys that have come out to do our 3 month inspection & service at Pointe Pest are awesome! Today Ryan was very kind and a pleasure to speak with. They are always very thorough, communicative and do a great job keeping any flying and/or crawling freakshows out of our house and for that, I’m truly…
Technician was friendly, thorough and knowledgeable.
Excellent service as always!
Russell did a great job today. He was very personable snd professional. He checked to see if I have new concerns. He was very thorough with his treatment .
Thank you Chris for working with my schedule. I was able to communicate with Chris through my ring camera and he followed my requests on areas that needed to be sprayed indoors. Thank you for helping me keep spiders out!
Gavin was very friendly and professional. He inquired if I was having any issues.
Arrived exactly on time as scheduled. Sprayed and baited for sugar ants and swept the exterior windows, doors and lights for spiders. So far, no problems.
Justin did a thorough and complete job. He is the first one Ive seen go around the outside of the house with a pole brush to clean around windows and crevices. He checked all mice bate stations and sprayed inside and out for bugs. He arrived when expected, was kindly engaging and knowledgeable.
Ryan was professional, courteous and patiently answered all my questions. I appreciate the service.
Friendly, professional. Listened to my concerns. Explained what he did.
Micah was very professional - a good communicator, knowledgeable and efficient.
POINTE has the most friendly, professional and knowledgeable pest control technicians. Derek is pleasant, thorough, and efficient. He always checks in to ask if we're having any pest issues, makes sure our questions are answered, and our concerns are met. Our home has felt so much cleaner and safer over the past…
We’ve used Pointe Pest for several years. They are always friendly and prompt. They always give plenty of notice before showing up for services and are willing to address any issues that have come up since the last visit. We’ve definitely seen a reduction ins ants and spiders. And are more than happy with Pointe.…
Company communicates well. Always does a great job to treat house for areas of concern. Very happy with service and staff!
Tech was suppose to be at are home around noon and I called at 2:30 and still no tech. Plus this was the 3rd time they had to reschedule are appt. They have a huge turn over of techs. We have been with this company for 7 yrs and the last 5months have been no services and cancel last mins. I hope they can fingers out why they have a high turn over now..
Landon is very professional .
Tyler did a great job making sure that all my questions were answered and needs were addressed.
John did you good job. Contacted me when he arrived, checked all of my rodent traps, sprayed and was gone. All in a jiffy. Thank you John!
Landon has been serving our home quarterly over the passed year. He is through, listens to our concerns and addresses any problems. High recommend Landon and Point Pest Control
I have used several Pest Control services in the past. In the end, it comes down to the technicians as well as the company policies. On my last service, Alex did a thorough job and were personable. The larger companies seem to increase prices regularly and it gets out of control. I would rather do business with…
Ryan was very professional from the time I opened the door, this company has been my go to for 2 years now and I highly recommend them. I will continue to use the services they provide. Thanks Ryan much appreciated!
Trevor. Did a great job.
Listened well to concerns. Got right to it! Very nice.
Colby did a great job. He was very professional and informative.
Gavin is the best! Always on time. Always knows what we need before we tell him, but still listens intently. And is a heck of a nice guy to boot!
Levi was friendly and efficient!
Very knowledgeable, efficient, and detail oriented. Have had nothing but the best experience with everyone at Pointe Pest. Would 100% recommend their service for combating mice, rats, and other unwanted critters.
Pleasant and efficient service provided.
Good work with excepción that he forgot to leave the product for the black aunts
Quick response time! Very knowledgeable service provider.
Pointe is my go-to for any creepy crawlies! Landon is always polite, and professional! Great job always!
Josh gave me a heads up call 1-hour ahead of his arrival, much appreciated, and thoughouly went over the process and inquired if I had any issues that needed to be addressed. Then went to work , closed all my gates when he finished, and left leaving me confident that I won't incurr any bug issues for the next quarter. Thank you Josh!
Appreciate Justin’s knowledge and attention to detail!
Our technician was very professional and courteous and answered all our questions and concerns. I would definitely use this service again.
Mathew was great - thank you!
Fast and efficient and polite.
Gavin did a great job as always!!
I'm a long time and happy customer of Pointe Pest. Brendan was my technician today. Very kind, thoughtful and thorough.
Excellent service. Had a sudden yellow jacket problem, Chris came out same day and did a thorough treatment of the yellow jackets and other bugs around the property. Provided good information and directions. Quality, friendly, professional service. Thank you
As always, great quality work, attentive to detail and very reliable!
Mathew is very conscientious and did a great job.
I was not home, but we have no visible bugs, so I give Brandon 5. He must be doing a good job.
This was the first time Ryan Lee serviced my residence for Pointe Pest Control! He was super! He explained everything he was doing and he did so in terms I could understand.
I have no live bugs in my home! 🚫🪲🐛
Gavin is the best he took great care of our property.
Great as usual
Super nice guy, seemed to do a thorough job.
Russell was really friendly and knowledgeable when explaining the process. He was efficient and so kind to our pups who lack personal space and want to oversee anything happening in the house lol. Really great experience!!
Very helpful and friendly. Answered all questions definitively. With all applicable discounts, paid $522 for 12-month service agreement.
The tech did everything we asked and was very knowledgeable about the service.
He was very respectful and knowledgeable, he also explained what he was going to do and what future services were available to us. Please keep up the good work.
Ian came right about when I expected and asked what I needed help with inside the house and got right to work spraying the areas I pointed out. Outside he focused on the areas I mentioned as well. Friendly, and informative, fast service and great to work with.
Kris was super professional and quick, knocked down some wasp nests, laid down granules to help with whatever was eating my flowers, explored my back yard to make sure he didn't miss anything, all while navigating the toddler toy mess we had back there. He made sure I knew to give them a call if they missed…
Another excellent visit — this time by Laura. Very responsive. Listened to our requests (delivered in advance via message as we would not be home). Very satisfied with Pointe Pest; have been using now for many years.
Mathew was very nice and efficiently did his work. He was done before I knew it. He was very polite and let us know when he was leaving.
Matthew did a great job. Was helpful and knowledgeable with our questions. Put us I. The right direction. Job well done!!
Pointe pest is the best and a Chris was a great technician.
The technician was polite & thorough with the service.
In the three years that I have been with Pointe Pest Control. After switching from a company I was not happy with. I have been completely satisfied. Their technicians have always been courteous and very knowledgeable in answering any questions. Every time my house is serviced inside and out, I’ve only had to request…
Ryan was delightful - professional, knowledgeable, friendly.
Landon was very professional, understanding, excellent service, kind, polite, but he forgot to locked our gate when he left.
Bryson was really friendly and professional. Excellent job!
Brandon W was great. Very professional and knowledgeable. He did his inspection, knocked down all the spider nests and a few wasps nests. He was quick and friendly. I recommend them to do any type of pest control!
Jarred was professional and performed my quarterly maintenance.
Still have some Cobwebs remaining in some window corners so my rating is a bit high, but Landon was great to work with and professional.
Pointe Pest, Thomas, was great as usual. Always personal and always checks if we are having any problems.
Ryan is the one who did our service today. I am a little upset. They won’t schedule a time when I am home (to be fair, I’m not sure he sets the schedule). I had asked for ant extermination and left my cupboard open for him to see my ant trail. He did not put down any baits as they did along time ago. I also see in…
Excellent service and peace of mind. Very knowledgable and professional. Answered all my questions and explained the best course if actions to take to solve the problems. Concerned about COVID procedures and practiced best practices in ckmpleting the work. I will recommend.
Great service! Landon is the best! So courteous, and always remembers to close the gates!
Service technician was very courteous and thorough. Asked if I needed any special treatments for recent pests that had been observed. Waspleased with the service provided.
Arrived timely with a professional attitude. Performed a thorough treatment for spiders and ants. Thank you for your service four times a year to prevent these little buggers from coming into our home. Definately a company I can count on.
I have the quarterly service and continue to get great service from Laura.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1699 | $76–$246 |
| Spider extermination | 1513 | $61–$128 |
| General pest inspection | 1036 | $56–$128 |
| Hornet & wasp extermination | 889 | $96–$323 |
| Rodent extermination | 762 | $76–$282 |
| Bug & insect extermination | 553 | $61–$133 |
| Bee extermination | 288 | $181–$371 |
| Home inspection | 218 | $71–$159 |
