How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPointe Pest Control - Portland
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 5,053 Google reviews
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Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control - Portland for 8 kinds of job.
Pointe Pest Control - Portland for spider extermination
Clear ✕All 1,515 Google reviews tagged “Spider extermination” · showing 180
Josh did an exceptional Job. Addressed our needs, checked in with us when he was finished, and was friendly and professional. Thouroughly explained what he had done.
Gunnar was great, went through the whole property and really explained his work. Thanks
Fast and friendly service.
Chris did a fantastic job treating our lawn. He was very professional and courteous. The location was Yakima Wa though not Portland.
Logan, our technician, arrived on time and was very professional and thorough in completing our home's initial service. After the treatment, he alerted me to an important issue regarding an open foundation vent. The screen cover is missing, and we now plan to get a cover installed before cold weather hits and we…
They have good communication, show up on time, are professional and answer any questions and address all issues.
Our pest control technician Logan Merry was awesome. He went above and beyond explaining us what he was doing, why was he doing it and giving us some helpful tips to eliminate our creepy crawler problems.
Routine service recently. We were home. Technician didn't realize, only treated outside. Pointe gave us a follow up. Very thorough, sprayed all indoor and areas to address insect activity. We needed additional control of outdoor rats that eat our deck chairs, mats. Technician refilled bait stations. We appreciate the follow up.
Great as always. Thank you for de-webbing my back porch!
Very polite, on time and efficient. Professional.
We've been using Pointe Pest for two years and now at two different locations. They are thorough, informative and I appreciate that they they make suggestions when they see opportunities for us to better protect our home. I would recommend!
Logan was super nice and professional. Thanks for doing a great job!
They always do a great job! They respond quickly. Techs are always friendly and professional.
Gavin's the man! Very knowledgeable and informative.
Allan is always great
We had a recent service performed by Landon who was very professional, prompt and courteous. We are very happy with the service and if needed again hopefully we will see him again!
Brandon always does a fantastic job. We talked about what needed to be covered and he was thorough and helpful with some questions I had.
Seth has been to my house before! As usual he was very efficient and he answered all my questions! He is a very kind person and really did a great job!
Daniel was very courteous and addressed the spider issues we were having. Left us some cardboard spider traps for our garage also.
Always professional courteous service! Forrest does a great job and is knowledgeable and shares that knowledge with you!
Steven always does a great job
Great experience!
Normally, your techs do a great job spraying and knocking down existing spider webs. This last time was not as good as your visits in the past.
The technician Alex T did a great job. Thanks
Logan was wonderful! He was professional, thorough, unhurried, and pleasant! A perfect experience!
We have been using Pointe Pest control for about 5 years. We used to have major ant and wasp issues but not since we started using thier services. They have an amazing staff and technicians, always helpful and professional. Landon that did the service today was great. Since we have 3 cats it's important that their…
They were very thorough. They cleaned all the cobwebs off the house, inspected for any wasp/bee or hornet nests and then sprayed the whole exterior of the house. They offered to do inside, but we find that just doing the outside works fine for us.
Branton was great!
Ryan and all the guys that have come out to do our 3 month inspection & service at Pointe Pest are awesome! Today Ryan was very kind and a pleasure to speak with. They are always very thorough, communicative and do a great job keeping any flying and/or crawling freakshows out of our house and for that, I’m truly…
Technician was friendly, thorough and knowledgeable.
Excellent service as always!
Russell did a great job today. He was very personable snd professional. He checked to see if I have new concerns. He was very thorough with his treatment .
Thank you Chris for working with my schedule. I was able to communicate with Chris through my ring camera and he followed my requests on areas that needed to be sprayed indoors. Thank you for helping me keep spiders out!
Gavin was very friendly and professional. He inquired if I was having any issues.
Arrived exactly on time as scheduled. Sprayed and baited for sugar ants and swept the exterior windows, doors and lights for spiders. So far, no problems.
Justin did a thorough and complete job. He is the first one Ive seen go around the outside of the house with a pole brush to clean around windows and crevices. He checked all mice bate stations and sprayed inside and out for bugs. He arrived when expected, was kindly engaging and knowledgeable.
Ryan was professional, courteous and patiently answered all my questions. I appreciate the service.
Friendly, professional. Listened to my concerns. Explained what he did.
Micah was very professional - a good communicator, knowledgeable and efficient.
POINTE has the most friendly, professional and knowledgeable pest control technicians. Derek is pleasant, thorough, and efficient. He always checks in to ask if we're having any pest issues, makes sure our questions are answered, and our concerns are met. Our home has felt so much cleaner and safer over the past…
We’ve used Pointe Pest for several years. They are always friendly and prompt. They always give plenty of notice before showing up for services and are willing to address any issues that have come up since the last visit. We’ve definitely seen a reduction ins ants and spiders. And are more than happy with Pointe.…
Company communicates well. Always does a great job to treat house for areas of concern. Very happy with service and staff!
Tech was suppose to be at are home around noon and I called at 2:30 and still no tech. Plus this was the 3rd time they had to reschedule are appt. They have a huge turn over of techs. We have been with this company for 7 yrs and the last 5months have been no services and cancel last mins. I hope they can fingers out why they have a high turn over now..
Landon is very professional .
Tyler did a great job making sure that all my questions were answered and needs were addressed.
John did you good job. Contacted me when he arrived, checked all of my rodent traps, sprayed and was gone. All in a jiffy. Thank you John!
Landon has been serving our home quarterly over the passed year. He is through, listens to our concerns and addresses any problems. High recommend Landon and Point Pest Control
I have used several Pest Control services in the past. In the end, it comes down to the technicians as well as the company policies. On my last service, Alex did a thorough job and were personable. The larger companies seem to increase prices regularly and it gets out of control. I would rather do business with…
Ryan was very professional from the time I opened the door, this company has been my go to for 2 years now and I highly recommend them. I will continue to use the services they provide. Thanks Ryan much appreciated!
Trevor. Did a great job.
Listened well to concerns. Got right to it! Very nice.
Colby did a great job. He was very professional and informative.
Gavin is the best! Always on time. Always knows what we need before we tell him, but still listens intently. And is a heck of a nice guy to boot!
Levi was friendly and efficient!
Very knowledgeable, efficient, and detail oriented. Have had nothing but the best experience with everyone at Pointe Pest. Would 100% recommend their service for combating mice, rats, and other unwanted critters.
Pleasant and efficient service provided.
Good work with excepción that he forgot to leave the product for the black aunts
Quick response time! Very knowledgeable service provider.
Pointe is my go-to for any creepy crawlies! Landon is always polite, and professional! Great job always!
Josh gave me a heads up call 1-hour ahead of his arrival, much appreciated, and thoughouly went over the process and inquired if I had any issues that needed to be addressed. Then went to work , closed all my gates when he finished, and left leaving me confident that I won't incurr any bug issues for the next quarter. Thank you Josh!
Appreciate Justin’s knowledge and attention to detail!
Our technician was very professional and courteous and answered all our questions and concerns. I would definitely use this service again.
Mathew was great - thank you!
Fast and efficient and polite.
Gavin did a great job as always!!
I'm a long time and happy customer of Pointe Pest. Brendan was my technician today. Very kind, thoughtful and thorough.
Excellent service. Had a sudden yellow jacket problem, Chris came out same day and did a thorough treatment of the yellow jackets and other bugs around the property. Provided good information and directions. Quality, friendly, professional service. Thank you
As always, great quality work, attentive to detail and very reliable!
Mathew is very conscientious and did a great job.
I was not home, but we have no visible bugs, so I give Brandon 5. He must be doing a good job.
This was the first time Ryan Lee serviced my residence for Pointe Pest Control! He was super! He explained everything he was doing and he did so in terms I could understand.
I have no live bugs in my home! 🚫🪲🐛
Gavin is the best he took great care of our property.
Great as usual
Super nice guy, seemed to do a thorough job.
Russell was really friendly and knowledgeable when explaining the process. He was efficient and so kind to our pups who lack personal space and want to oversee anything happening in the house lol. Really great experience!!
Very helpful and friendly. Answered all questions definitively. With all applicable discounts, paid $522 for 12-month service agreement.
The tech did everything we asked and was very knowledgeable about the service.
He was very respectful and knowledgeable, he also explained what he was going to do and what future services were available to us. Please keep up the good work.
Ian came right about when I expected and asked what I needed help with inside the house and got right to work spraying the areas I pointed out. Outside he focused on the areas I mentioned as well. Friendly, and informative, fast service and great to work with.
Kris was super professional and quick, knocked down some wasp nests, laid down granules to help with whatever was eating my flowers, explored my back yard to make sure he didn't miss anything, all while navigating the toddler toy mess we had back there. He made sure I knew to give them a call if they missed…
Another excellent visit — this time by Laura. Very responsive. Listened to our requests (delivered in advance via message as we would not be home). Very satisfied with Pointe Pest; have been using now for many years.
Mathew was very nice and efficiently did his work. He was done before I knew it. He was very polite and let us know when he was leaving.
Matthew did a great job. Was helpful and knowledgeable with our questions. Put us I. The right direction. Job well done!!
Pointe pest is the best and a Chris was a great technician.
The technician was polite & thorough with the service.
In the three years that I have been with Pointe Pest Control. After switching from a company I was not happy with. I have been completely satisfied. Their technicians have always been courteous and very knowledgeable in answering any questions. Every time my house is serviced inside and out, I’ve only had to request…
Ryan was delightful - professional, knowledgeable, friendly.
Landon was very professional, understanding, excellent service, kind, polite, but he forgot to locked our gate when he left.
Bryson was really friendly and professional. Excellent job!
Brandon W was great. Very professional and knowledgeable. He did his inspection, knocked down all the spider nests and a few wasps nests. He was quick and friendly. I recommend them to do any type of pest control!
Jarred was professional and performed my quarterly maintenance.
Still have some Cobwebs remaining in some window corners so my rating is a bit high, but Landon was great to work with and professional.
Pointe Pest, Thomas, was great as usual. Always personal and always checks if we are having any problems.
Ryan is the one who did our service today. I am a little upset. They won’t schedule a time when I am home (to be fair, I’m not sure he sets the schedule). I had asked for ant extermination and left my cupboard open for him to see my ant trail. He did not put down any baits as they did along time ago. I also see in…
Excellent service and peace of mind. Very knowledgable and professional. Answered all my questions and explained the best course if actions to take to solve the problems. Concerned about COVID procedures and practiced best practices in ckmpleting the work. I will recommend.
Great service! Landon is the best! So courteous, and always remembers to close the gates!
Service technician was very courteous and thorough. Asked if I needed any special treatments for recent pests that had been observed. Waspleased with the service provided.
Arrived timely with a professional attitude. Performed a thorough treatment for spiders and ants. Thank you for your service four times a year to prevent these little buggers from coming into our home. Definately a company I can count on.
I have the quarterly service and continue to get great service from Laura.
Thanks for your consistent service & happy holidays! ☃️🎄🎅🏻🎁
Jordan is awesome!
Jonathan, Pointe’s technician, was thorough, very knowledgeable, and fun to work with. He discovered and marked two areas to our crawl space with broken grates, allowing critters access underneath our house. Yipes. He marked them so that we could make repairs ourselves or we could have Pointe Pest Control take care…
The techs are always friendly and ensure my gates are properly secured after each service. Thank you!!
Zach was awesome, very friendly
Laura was the most efficient and thorough of all the Pointe Pest technicians that have serviced my home in the past 3-4 years. She was careful with both exterior and interior product applications, provided tips for limiting exterior pests from house entry, and provided Bell Lab traps for bedrooms where spider bites…
Laura was friendly and professional and performed her duties well.
Wonderful service!
Great.
very professional. no problems, the tech is very sweet and nice. They do a good job id reccomend them and i have.
Ray was on time and professional. He was very responsive to my needs.
Tom was very professional and got started even though I was in a meeting and unable to come to the door. He was in and out in 15 minutes and didn’t disturb me at all. Will be using this service again!
Professional and thorough. Always on schedule. Appreciate their service and communication.
Our family was impressed with how quickly and efficiently Tom was able to help us. His extensive knowledge and desire to help were welcomed! Thank you VERY much for finding solutions for each of our pest issues!
Excellent work, both from Michael explaining what things are covered and Cameron before starting the process and once he finished. Answered all my questions. Very happy with the whole process!!
Laura Thorp was friendly, considerate, professional and thorough in performing the service visit today. Fully trust the quality of service performed and quite happy with the results I've had. Highly recommend both Pointe Pest and Laura for their work.
Very prompt response and extremely easy and friendly to work with
Julian did an excellent job, exceptional attention to detail. Very friendly and answered my wife's questions..., He is a Credit to Pointe Pest Control.
Thanks for amazing service, Laura!
Love these guys! Brandy in the office was super helpful. Austin did a great job of explaining what he was going to do and did a great debrief when he was done. Great communication all the way around and Calvin was super responsive to our needs.
Laura made sure to touch base with us before spraying. We appreciate her professionalism.
Ian was very professional and polite. He went to work right away and was very thorough. He came to the door when he was done to tell us that he was done and say good bye. Thank you Ian for a job well done.
Friendly, responsive, got the job done well
We appreciate the service at Pointe Pest. They are consistently on time with good results.
Kenny at Pointe Pest Control was quick, efficient, and professional. He was willing to take time to answer any questions we have and to find out any trouble spots. I highly recommend this company for your pest control needs.
Jody came in and was super friendly and got right to work. Even closed the gate for the driveway on his way out. Used Pointe Pest at our old house in Redmond. Had them start doing our new place in Prineville once we moved in.
Christian is Always communicative and thorough.
Always good service
We have loved Gavin from the first time he came to our house. He’s always on time, polite, courteous and professional.
Thanks Laura. You sent message when headed to my home. You cane to door, announced arrival and we went over details. You've been here before but it's been 2 yrs. Thanks for listening and doing areas thorough as I asked and making sure gates were closed as u left and respecting plants as you sprayed. Professional and nice.
Explained what he did and completed work quickly
Very knowledgeable and professional.
He arrived on the day he said, did the job, also checked in with me about what he did and to remind me to call if any problems arise.
Please folks and their workers are always very professional. Thank you for the work
Jordan always does a great job!
Quick and to the point but listened to and answered questions. Didn't have to wait long to get appointment. Seems to be a good guarantee of work.
Michael is great to work with. He is professional, knowledgeable, and very helpful. I know my home is being taken care of when Michael is there.
Thank you Brandon for tending to all my pest control needs. Brian is very diligent and professional.
Gavin always does a good job!
The service has always been professional and timely. I've had a few different people here from Pointe and each was friendly. Since they've come out here, we've seen a huge reduction in pest issues.
Samuel was extremely professional and well versed in his field. Support informative about a small bee’s nest hiding in a garden box. Definitely 5 star service today!
Kaillie was excellent! Great job. Thank you 😊
Matthew has been to our home several times. He is always friendly and professional. He also remembers issues we have had in the past. He takes care of us and he is another reason that we stick with Pointe Pest Control.
They do a wonderful job every time. Very thorough.
I had more than a dozen questions about pests, carpenter ants and termites, and Brendan was on-pointe with his answers. He didn't know it but I had already done my homework. This is how I train my people that work for me as well. Good job Brendan
Michael was very professional and described what he was doing and how. He replenished the glue strips from last visit and made sure to ask what I was seeing still (insects) and made sure to focus on those areas. Thank you Michael for being friendly and efficient!
I have been using Pointe Pest Control for almost 3 years now and their service has been wonderful. Highly recommend!
Ryan was very responsive servicing me immediately after I had to make a complaint regarding your scheduling miscommunication.
Presented himself very Professionally. Respectful and courteous.
Super great people. I've used them for 5 years at 2 different locations. They always take care of me.
Ryan explained everything and worked quickly and efficiently to finish thank you
Gavin was very polite on time and helpful.
The technician was thorough and pleasant to work with.
Gavin is always friendly and does a great job. Highly recommend him as your tech. Thank you. Also he deserves more than 10$.
Matt was very friendly & answered all my questions!!!
He introduced himself as Gavin, he's engaging, efficient, friendly with a great attitude!
Their staff and eco-friendly pest control products have given me peace of mind with carpenter ants, spiders, wool.moths and more for many years.
Our Pointe Pest Control tech Tom was friendly, courteous and he did a thorough job around the perimeter of our home. We had an ant problem. If you know what I'm talking about it gets irritating. Notice I said "had"...thank you Tom and PPS.
Always does a good job.
Jordan was great! Very friendly yet professional. He explained things in a way I could understand. He addressed the problem areas as well. Thank you.
Quick and efficient
I wouldn’t go without this service! Justin was incredibly kind, attentive, professional and took the time to explain each step.
We have been using Pointe for a while now and are very happy with their services. Their technicians are always polite and knowledgeable. We have had to call them out between services due to rodent activity and they always come out quickly and give me hints on how to keep them out of the house. Glad we use Pointe and will continue to use them.
We receive regular quarterly service and insect management is great. I can call whenever I see an infestation and they come out and treat (included in coverage). Gavin is very professional!
Excellent treatment, professionally and courageously provided by Joey!
Jordan was on time, professional, and made sure I was informed about the wasp nests around my house. Please send him back next quarter. Thanks!
I was a little surprised that we had to ask him to spray the inside of the house when it's included in the service purchased. Other than that time will tell if the spraying will do any good.
Jordan was fantastic. He was thorough, professional, and was willing to go the extra mile based upon my request. We have used Pointe Pest Control for years and have always been pleased with their service.
Ryan was very polite and professional. He explained everything fully and answered all my questions. Very pleased with this service.
We saw a rat in our garage Monday. I contacted Pointe Pest Control and someone was out the next day taking a look at what we needed and by Thursday we had traps out to catch them and someone spraying for bugs. Thank you Ethan and Jeremiah! All in all, we made a great decision going with Pointe!
The two gentleman, Ian and James were professional and gave a full explanation of what they found and what they did. Very happy with their work.
Kailie was great! Very knowledgeable and showed up when she said. I have full trust with her.
Ian was super helpful and just a nice guy to have over to our home. The fact that we’ll have few sugar ants creeping around is a bonus!
Everyone I spoke to during every part of the process was so gracious, kind and understanding of my situation and I so appreciate their hard, diligent work and they seem to go the extra mile when it comes to offering customer service. I will be using their long-term service and will recommend them to everyone. They…
About three years ago, I started using this service because of ants. Very effective for all types of bugs
Ian did a great job as usual. He is very pleasant and always checks to make sure if I need any special areas taken care of.
Ian with On Pointe was punctual, professional, and extremely helpful. Thank you very much!!
My tech very good
Very professional and always on time. Thorough and very courteous. We used a different place before but came back because of the customer service. Highly recommend!
Ian was very knowledge about the arachnids 🕷 that we discussed and went right to work and completed the job quickly. Thank you, Ian.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1699 | $76–$246 |
| Spider extermination | 1513 | $61–$128 |
| General pest inspection | 1036 | $56–$128 |
| Hornet & wasp extermination | 889 | $96–$323 |
| Rodent extermination | 762 | $76–$282 |
| Bug & insect extermination | 553 | $61–$133 |
| Bee extermination | 288 | $181–$371 |
| Home inspection | 218 | $71–$159 |
