Experts Reviews · Company report
Pointe Pest Control - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Pointe Pest Control - Portland

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 5,053 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pointe Pest Control - Portland is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pointe Pest Control - Portland is better than 91% of cockroach control.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pointe Pest Control - Portland is better than 94% of cockroach control.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pointe Pest Control - Portland is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pointe Pest Control - Portland is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pointe Pest Control - Portland is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Pointe Pest Control - Portland for 8 kinds of job.

Pointe Pest Control - Portland for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.181
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$163–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 78
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 181 Google reviews tagged “Termite extermination” · showing 40

Karin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Josh did an exceptional Job. Addressed our needs, checked in with us when he was finished, and was friendly and professional. Thouroughly explained what he had done.

Reasonable priceHome inspectionRodent exterminationTermite inspection
PranavanathanLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We have been using Pointe Pest control for about 5 years. We used to have major ant and wasp issues but not since we started using thier services. They have an amazing staff and technicians, always helpful and professional. Landon that did the service today was great. Since we have 3 cats it's important that their…

Hornet & wasp exterminationTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
LindaLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mathew is very conscientious and did a great job.

Paid $120–140Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
MarcLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Gavin is the best he took great care of our property.

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Annie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Super nice guy, seemed to do a thorough job.

Ant exterminationHornet & wasp exterminationRodent extermination
Clou4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jarred Lathan was my tech and he did a Wonderful job!

Ant exterminationFlea & mite exterminationHornet & wasp extermination
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Laura was the most efficient and thorough of all the Pointe Pest technicians that have serviced my home in the past 3-4 years. She was careful with both exterior and interior product applications, provided tips for limiting exterior pests from house entry, and provided Bell Lab traps for bedrooms where spider bites…

Ant exterminationBat exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Francis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great.

Termite exterminationSpider exterminationCockroach extermination+ Value
CateLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Professional and thorough. Always on schedule. Appreciate their service and communication.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
RONALD6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★

Julian did an excellent job, exceptional attention to detail. Very friendly and answered my wife's questions..., He is a Credit to Pointe Pest Control.

Ant exterminationHornet & wasp exterminationSpider extermination− Quality
Roy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

Jody came in and was super friendly and got right to work. Even closed the gate for the driveway on his way out. Used Pointe Pest at our old house in Redmond. Had them start doing our new place in Prineville once we moved in.

Bed bug exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Franklin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always good service

Ant exterminationBug & insect exterminationCockroach extermination
David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been using Pointe Pest Control for almost 3 years now and their service has been wonderful. Highly recommend!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Brenda15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Gavin was very polite on time and helpful.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
m9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

He introduced himself as Gavin, he's engaging, efficient, friendly with a great attitude!

Ant exterminationCockroach exterminationFlea & mite extermination
Paul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My tech very good

Ant exterminationBug & insect exterminationGeneral pest inspection+ Professionalism+ Value
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeremiah was very proficient and professional with everything he did. He is welcome back in our home anytime.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Trace9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The tech was professional and knowledgeable. Great company to perform our pest control.

Flea & mite exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Alec2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Everybody was knowledgeable and professional. Matthew the tech was great!

Bug & insect exterminationTermite extermination+ Punctuality+ Quality+ Professionalism
Allison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Pointe was very responsive and took care to explain everything they were doing to help us treat for pests. I would highly recommend them!

Termite extermination+ Responsiveness+ Quality+ Professionalism
JamieLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

James is thorough and incredibly helpful. 10/10.

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
O.Local Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremiah was awesome, listen to my concerns, did his job great, very polite and professional. Great service. Thank you

Hornet & wasp exterminationSpider exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Karla10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

She was fantastic!! Thanks so much

Ant exterminationBee exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Brad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zach was very professional and courteous. Did his work, with my dogs barking, with a smile. These guys are good, would definitely recommend. Thanks Zach!

Ant exterminationHornet & wasp exterminationSpider extermination
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service was done quick and haven’t noticed any bugs Inside our house since!

Bug & insect exterminationFlea & mite exterminationHome inspection+ Quality+ Professionalism+ Value
BenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ryan was courteous and helpful. We have less bugs in our house now. Thank you Pointe Pest Control.

Ant exterminationGeneral pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ryan our serviceman is not only top pro but personable. We have had no problems since he’s been doing the work around the house and shop. JOB WELL DONE MATE!

Ant exterminationHornet & wasp exterminationTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very prompt and professional - five stars!

Ant exterminationSpider exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service team. Thank you

Ant exterminationHornet & wasp exterminationRodent extermination+ Professionalism
TadLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service, always on time and pests are gone. Thanks

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zach was very nice and went about his business in a professional way

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Professionalism
BurgerGeek4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been using Pointe Pest Control for 3 years now. The last technician, Zach Daw, to inspect our house was so thorough and professional. Not only did he inspect for termites very carefully, he also inspected all my foundation vents and told me about the condition of our crawlspace! He was also very patient and…

Hornet & wasp exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Professionalism
QuincyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

She was courteous, quick, and precise in her execution and report

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zach is very knowledgeable and professional!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
JoshLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Made all of this fast and easy. I left my information on their website, they called the next day. We talked about what I was looking for. Very knowledgeable and friendly staff. They sent over paperwork and after signing had a technician out in just a few days. Jonathan came out and walked the property with me,…

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
Mara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan

Ant exterminationFlea & mite exterminationSpider extermination
Laurel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Reliable and friendly service

Ant exterminationGeneral pest inspectionRodent extermination
Christopher6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kevin was very professional.

Ant exterminationBed bug exterminationCockroach extermination+ Professionalism
Brad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan is a great technician! He went above and beyond to make sure every area of our house was covered. He was thorough with his explanation of the services he performed and had the job done in no time at all. Thanks Ryan!

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
StephanieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan just treated our new home and did a great job! He was polite, efficient, knowledgeable, and made sure to answer all our questions. We are very satisfied :)

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

Show more termite extermination reviews (141 more) →

Price

$124+17% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 75%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination1699$76–$246
Spider extermination1513$61–$128
General pest inspection1036$56–$128
Hornet & wasp extermination889$96–$323
Rodent extermination762$76–$282
Bug & insect extermination553$61–$133
Bee extermination288$181–$371
Home inspection218$71–$159

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