How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREPointe Pest Control - Spokane
Better than 52% of wildlife removal services · #49 of 102
Pointe Pest Control - Spokane for ant extermination
Clear ✕All 503 Google reviews tagged “Ant extermination” · showing 80
Ivan was very friendly and respectful.
Very very impressed with the job that was done. He was very thorough and made sure the job was complete. I highly recommend this company!
Tim was on time, nice and courteous.
Cord did a great job. I was very interested in seeing what activity there had been in my bait stations and he gave me all the information I needed and also threw in that I needed to watch for increased activity after the hops were harvested. Thank you Cord.
TJ was awesome! Very efficient and spread granules even to get rid of my grasshoppers! (They are rampant in the back corner of my yard! Thank you! Then sprayed everywhere I asked inside! Hopefully this takes care of spider problem! Aaack!
The team arrived on time, they were courteous and were in and out in a timely manner. They swept down cobwebs and did a thorough job to insure the ants got the message to get out. Really a great experience.
Clay Dailey was our tech yesterday. Extremely courteous and outstandingly professional. He came and explained step by step the chemicals he was using as we have 4 dogs that was very important to us. He took his time to ensure he didn't miss anywhere on our property and then he wrote a very detailed report outlining…
Stevie was great! Very helpful and very complete! Thank you!
John Fluke checks with us when he arrives to see if we have any trouble areas, before he starts spraying. All of their staff are very easy to work with. (This is done at my work)
New to our service address, very professional shook my hand smile and a warm genuine disposition. Great work!!
Brian sprayed today. Always pleasant and very informative.
Jessica was professional and courteous.
Great people at point pest
We count on Pointe Pest Control! Your regular visits keep us mostly pest free. You’ve always fixed any problem that we’ve had, and have come out for extra visits if needed. Thank you!! And your representatives are always pleasant, efficient and courteous.
Daniel was great. He answered all my questions and was very thorough.
The tech, Bri, was on time. I showed her our back yard and how to work the gate. She let me know that she did close the gate as she left. Very friendly, talked about what chemicals she was using and why.
Our technician, Brandi, is always very positive, thorough, and professional. The service overall has been very effective in controlling our household pests. Highly recommended!
Jessica Odell performed the service efficiently, was friendly and let me know about the bait boxes.
Always willing to answer questions and concerns we have. He’s the best exterminator we have worked with!!
He was very cordial and willing to help do the best to get rid of these ants. I appreciate it his energy and courteous attitude
Jack was very thorough in his visit. He listened to our concerns about carpenter ants and explained how he was going to address them. Very professional.
Nice people that work at pointe pest control,Great prices for you to be safe in your house. I get my house sprayed every 3 months and I have not seen 1 spider or any other bugs inside or out of my house. Daniel is excellent at his job.
I have been working with Pointe Pest since 2017 in a professional capacity (they are my vendors for Property Management). I have always had nothing but excellence in service with Keith, Jamiee, and David, and the other technicians. I have always felt like our concerns are heard and addressed, by Rob, Nathan, Israel,…
TJ is great!
Brian was amazing! Always friendly and knowledgeable.
Blake took his time to fully explain the service, how the “extermination process” works, and did a thorough job. He gave me plenty of time to ask questions and his responses were clear and to point. Before beginning the process he carefully studied the largest problem area. Thank you.
Thorough, fast and on time!
Daniel is nothing but professional. Quick, honest and friendly. Great service as always. Point Pest is the best when it comes to pest control. Again, Daniel is nothing but the best when it comes to his customer service, timely manner and professionalism! Thank you
Dakota did a fine job. Very professional.
Ben was very friendly when he came to our home. He was professional and courteous. Pointe has been helpful ever since we started using them several years ago.
Very professional and was willing to explain how all the products worked. Will definitely use again.
Tech was very knowledgeable about various pests, timing for their control and how to exterminate. She was extremely professional and showed a high respect for interaction with me as a client.
The gentleman who came, Daniel and Brendon, were excellent techs. They took care of the home and yard. Answered all my questions with knowledge and respect. Gave future advice for continued treatments regarding what to do and what not to do. I will definitely recommend them to future people I come in contact with.
Professional and personable staff
Daniel is always efficient and friendly at our appointments.
Bri was very helpful on informing me of how everything works and she was very kind, she did a great job!
Pointe Pest is a very efficient, effective Pest Service for many pest needs and concerns. I’ve used them in multiple locations and they are always effective, efficient and friendly and my tech recently, Bri, was also excellent! Answered all my questions and concerns and attended to all areas I pointed out! Thanks to Pointe Pest for your great service.
Bri did a very great job. She took care of everything we asked for. She has a great personality too! Send her again in October!
Bri preformed our service today. She was kind and very personable. I was having a bad day and her sweet demeanor and big smile lifted my spirits. She was very knowledgeable and put my mind at ease over a concern I had. Thank you Pointe Pest for hiring great employees.
Thank you Tyler for the quick but thorough service! Confirmed no active mice but still great to be proactive! Overall the company was super responsive and styler was super communicative.
Bri was great! She called ahead let me know she was on her way, very appreciative
Chris Fox was professional, courteous, and seemed knowledgeable as he proceeded to service our property. He explained what he was going to do and then confirmed what he’d done afterward.
Melissa was great she took care of problem areas and communicated with me throughout even though I was not on site. She was a pleasure to deal with for my pest control needs!
Travis Cross at Pointe Pest Control was prompt, friendly and professional. He answered the questions I had and explained what he was going to do for my first treatment. Thanks again!
Great communication, work quickly and got the work done the day I called.
Melissa was cheerful, quick, efficient, and very thorough. She was professional, pleasant and polite. Thank you very much Melissa and Pointe Pest.
Today, Tavis Zortman provided professional sjd prompt service. We have been customers for close to 13 years.
Tyler was awesome! Very polite and knowledgeable about the product, taking the time to explain the chemicals used - what they do and how they work. He even went so far as to turn around after our service to tackle one more thing per my request! Impressed and satisfied! When it comes to pest control, we choose…
Daniel was the tech that serviced my residence. He was extremely personable and attentive. I highly recommend!!!
The gal that sprayed was very courteous and complete.
Pointe Pest Control is great company! Excellent customer service! They were, and are, so accommodating to my schedule. Isaac was very thorough. I would absolutely recommend PPC for all your pest control needs. Great business transaction from start to finish.
Pointe came out for a follow up in between services because we had a couple of new wasps nests and some ants had reappeared. No questions, no additional charges and they were available within a day or two of calling to schedule. Good, professional service.
Melissa did a very good job.
Brian was very kind and explaned everything very well.
Courteous and professional.
We had an appointment in town so Austin was able to do the work while we were away. Austin has always done an amazing job even when we are away.
I love this company because they are reliable, reasonably priced, have good customer service and they take care of my house.
Lance is always very friendly and helpful with questions. Excellent service.
Ross did a wonderful job. He was thorough, helpful with questions, and knowledgable. Thank you!
We have been using Pointe Pest Control for years and their service, technicians and customer service has never waned!! Service continues to be a 5 star.
As always she was spot in. Very kind and knowledgeable
I have been using Pointe Pest Control for 4 plus years...always great results and customer service! Ben provided excellent customer service!
TJ was a pleasure to work with. Couldn’t have been happier with his work
Brandi is wonderful! Explains in detail the services that are being provided and/or not provided and why. Very professional and on time. Thank you !!
Always friendly and asks if there's something more she can do past the regular treatments.
Pleasant young man knocked on the door to offer a pest control inspection. It is a new home build so we are expecting some small problems going forward with minor pest so we decided to eliminate a problem before it could start. Very easy to work with. Thank you.
We have enjoyed having Justin out to take care of our home! We always have great customer service and interactions with Justin and any technician. We highly recommend using PPC!
Bri was very professional, knowledgeable, and kind. She shared tips that I can use in the future. The Point Pest is fortunate to have such an amazing employee. Thanks Bri!
Lance always does a professional job takes care of business and takes care of the customer.
Very professional and great communication
Melissa was excellent in every way.
Bri was fantastic!
Our technician was professional, friendly and spent time going over all the questions I had! Thanks Aaron!
Brandy's service was excellent
Always professional and friendly. Does an amazing job. Highly recommended
This company has their act together. They must spend considerable time training their personnel as they are always on time, Professional, Polite, Knowledgeable, and Informative... and they do a great job.
Danielle Drake was my tech again & I hope he's always our tech in the future! Fun, friendly & professional! We have almost all ground cover plants so lots of pests are just part of that. Pointe & Daniel do a great job of minimizing the problem.
Pointe pest technicians are always pleasant, courteous, and thorough in their work!
This company is so good. They keep us informed via text and email. The techs (this time was Ross) are professional, nice, and knowledgeable. I am so glad we found this company. Many of our neighbors use them as well.
Daniel was great and speedy! He was very understanding of our asks and patient while I put up the pups. I’ve been with Point Pest since I moved to Spokane and recommend them to everyone.
vs category
Blue = Pointe, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
