How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREPointe Pest Control - Spokane
Better than 52% of wildlife removal services · #49 of 102
Recent priced reviews
Within 24 hours no yellow jacket activities seen, as promised by the Tech. The only quam I have is the automatic enrollment into an annual program.
Very very impressed with the job that was done. He was very thorough and made sure the job was complete. I highly recommend this company!
I loved that Brian called to let me know when I would expect him. He is very personable and good at what he does
They quietly started hiking the price. Then they make it impossible to cancel. I would have quietly canceled but here we are. Addendum: notice their tone deaf reply
The salesman was overbearing and very pushy. Once I agreed to their hundred dollar fee they came out and supposedly used some type of powder on my bushes and home to get rid of the spiders. I called another week later and they had to do it again. Another week later and they were worse than they were the first time.…
Ben Gidley was great. He was friendly and answered any questions we had about bugs. Thank you!
vs category
Blue = Pointe, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
