How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREPointe Pest Control - Spokane
Better than 52% of wildlife removal services · #49 of 102
Pointe Pest Control - Spokane for bee extermination
Clear ✕All 195 Google reviews tagged “Bee extermination” · showing 120
Super nice staff and very thorough with their spraying. Since I have set up quarterly spraying they also always come back if I see more spiders, or to remove a bee hive if necessary. One summer we had an issue with mice and they immediately came out to put out traps which was already included in my quarterly…
Brian was amazing! Always friendly and knowledgeable.
Daniel is the best , he always calls first and is very good at getting in all those places bug's like to be. I have been very happy with this company.
Professional and personable staff
Pointe Pest is a very efficient, effective Pest Service for many pest needs and concerns. I’ve used them in multiple locations and they are always effective, efficient and friendly and my tech recently, Bri, was also excellent! Answered all my questions and concerns and attended to all areas I pointed out! Thanks to Pointe Pest for your great service.
appreciated a call before coming and her service was great
Travis Cross at Pointe Pest Control was prompt, friendly and professional. He answered the questions I had and explained what he was going to do for my first treatment. Thanks again!
Great communication, work quickly and got the work done the day I called.
The gal that sprayed was very courteous and complete.
These folks are great. If you are looking for pest control I’d highly recommend using them. We have a large old house and we have had great results. Update: All our techs have been fantastic. We had Jessica in today and she was wonderful. Thanks!
Brian was very kind and explaned everything very well.
Every team member has been friendly and professional. Great value for service. Highly recommend
As always she was spot in. Very kind and knowledgeable
Brandi Beck, our technician, was great to work with. She is extremely knowledgeable and explained everything she was doing, providing options on service, and shared information on insect's life spam, habitat, etc. Looking forward to working with her on our next service!
Always friendly and asks if there's something more she can do past the regular treatments.
Great experience yet again!
We have enjoyed having Justin out to take care of our home! We always have great customer service and interactions with Justin and any technician. We highly recommend using PPC!
Bri was very professional, knowledgeable, and kind. She shared tips that I can use in the future. The Point Pest is fortunate to have such an amazing employee. Thanks Bri!
Bri was fantastic!
Danielle Drake was my tech again & I hope he's always our tech in the future! Fun, friendly & professional! We have almost all ground cover plants so lots of pests are just part of that. Pointe & Daniel do a great job of minimizing the problem.
Carl always does a fantastic job, always punctual, willing to explain about the stuff he uses to do his job, and just is a pleasure to work with.
Ross was friendly, professional, informative and right on time.
Bri did an excellent job. Highly recommend
Brian is thorough and friendly.
Were in and out very professional would recommend to anyone!
Bradley was great. Very knowledgeable, friendly, and thorough. He explained the process and helped educate us on the chemicals he’d be using which helped me feel confident using them around my kids and pets.
Melissa was fantastic and I have used Pointe for years. Thank you!
Brian Short’s customer service is great! Always shows up on time, makes a point to remember your name, and all around is a true professional.
Ross did an excellent job. ON time. Considerate, knowledgeable and professional. Addressed our concerns and treated all areas as requested. . Always sincere. Carolyn, Deer Park
Nolan called and was very respectful and prompt and friendly
Brian was very friendly and explained many things. He was able to do some extra things such as replacing the sticky boxes in the house. He is very thorough and treated the inside and outside of our house with extreme care which we really appreciated. We are very happy with the work Brian did and thank him and…
Caring, professional service!
I called the Coeur D’ Alene office and was scheduled an appointment right away. I was kept up to date with text messages and a phone call the day of service. Daniel came out and was very friendly and answered all our questions. Very thorough inside and out. I’m happy we chose Pointe and love having a year plan already planned out. Thank You!
Very professional When ask to spray additional areas he does Very hard working young man
Job completed as advertised in a very professional manner, great job!
Aaron and Bryson are the best- such a thorough job and helped us get rid of a massive ant and mouse infestation, and keep the hobo spiders at bay. They make the world a better place!!!!
Prompt, professional, thorough and courteous.
Bryan was very courteous, knowledgeable and thorough. He made sure to answer all our questions! After having three no shows from another company who billed us and never showed, it was refreshing to not be charged till the service was provided. Thank you guys!
Tyler treated our house this morning. He was professional and friendly.
They appeared when I requested and completed the needed service for additional work.
Very professional, thorough, and informative. Been using their service for a year and have been virtually bug free
Super quick scheduling, very thorough, great communication. Highly recommend!
Absolutely satisfied with my service. Benjamin has been the tech that's come out to service my house the last 2 times. He's very professional, thorough, and informative. I highly recommend this company for your pest control needs.
Very professional and very informative on what they were doing I would recommend them!!
Amazingly fast and professional. Very glad to have found them.
Travis was very polite, very knowledgeable & very thoughouh. He did an awesome job coving every inch of the house and garage. He explained where he was setting up the mouse traps and what we should expect from all that he did. Did a phenomenal job!!! 👍👍👍👍👍
Travis was very professional and extremely nice. He answered all of my questions and was very knowledgeable. I was referred to Pointe Pest Control by my parents who had a huge spider problem in their house so I'm very much looking forward to not seeing many creepy crawlers in my house this year. Thank you for your…
Brent came Within 30 minutes of me signing up and did a phenomenal job. I’m excited to have no bugs in the house (especially spiders). My neighbors signed up as well and they’re very happy with their service. Definitely recommend this company.
Thank you Brent for protecting our home from the buggies! He was respectful, very quick and definitely sweet with our grumpy pup! Thank you!!
I’m new to your service, I had a great first experience and look forward to continued service. Technicians, Mike and Josh, were wonderful. They were professional, helpful, and very knowledgeable. Thank you
Pointe does excellent service and takes care of all our issues! Literally saved me from moving from our once spider / bee infested house! Brandi our tech is the best and is thorough and so professional! We just love her!
Travis was very thorough and professional. Already seeing results. Would recommend Pointe Pest Control to anyone!
I had to change my review because I was lied to. I am EXTREMELY disappointed! I was told the 30 day follow up would be a free service just to check and see if everything is going OK and spot treat. Well, an appt was never confirmed with me. All that ever happened was an email and voice-mail reminder. What if I…
Forrest Fernando, Jamani, and Kenny Bartlett were fantastic. Very professional, went above and beyond, and were out within an hour of contacting their office. I would highly recommend this company and their services.
The process of getting set up on having service at our house was very easy and non pressure. Jerel came out on time and quickly went to work and in no time had the outside completed. Jerel explained what he was going to accomplish in todays service, and made sure i knew how to call for spot service in case pests…
Professional. Friendly and On time!! Great experience. Looking forward to working with them on a quarterly basis :)
Team was on time, friendly and professional! Sprayed for bees and spiders.
I love this company!! Extremely professional while also being so friendly and people I am comfortable having in/around our home. Our house is older so the creepy crawlies can easily find a way in but their product truly eliminates my spider issue. Along with earwigs, ants, bees, and slugs. They get a 20 out of 10 from us!
Travis and Josh terrific. Was pro active with ensuring all special details with my account were documented.
Very professional and timely. Technician was pleasant.
They did a awesome job last summer and I have no doubt we will have the same results this summer. Thanks Kenny!
Very friendly, very professional
Our service provider Travis made sure to leave a message beforehand, notifying us that he was on his way and when we could expect him. He arrived promptly, informed us of what services he would be performing and was sure to ask if we had any questions. Thorough service and heeded all distancing protocol as well as…
We have used Pointe Pest for several years now and their maintenance plan keeps our home pest free! They are always responsive, professional and friendly.
Service was conducted with High Level Professionalism, Punctual, through, and confident the pest issue will be resolved quickly. Thank You Pointe Pest.
Tyler was our technician and extremely professional and detail oriented. A great experience all around, highly recommended!
TYLER CAME OUT AND SERVICED MY HOME. VERY HAPPY WITH HIS WORK ETHIC AND PROFESSIONALISM.
Ronald came out for us and he was excellent. Super nice guy and very professional. Double checked his own work to make sure he didn’t miss anything and went above and beyond. I had just missed him the day before and he called and was more than willing to re-schedule for the next day. All in all couldn’t appreciate…
Fernando was very professional and provides a great education on what they would be doing upon the visit. Very pleased for the great service.
Fernando, Josh and Cameron did a great job, very well informed. They were punctual, cordial and got everything squared away. They let us know they would take care of anything else that might come up. Very grateful for their service
Brent did an amazing job coming out and spraying everything for us!!!! Super happy with the experience!!!
Travis was very courteous and professional. Went the extra mile to see that all of our concerns were met
We had Travis come by today to do our quarterly spraying. He showed up in time and explained the whole process before he started. He was very polite and professional as well as thorough. I highly recommend this company.
Fantastic same day service. Travis' went above and beyond. Very attentive to our yard and all the wasps we had. Will recommend to everyone I know!
Forrest Ronald and Brent were very professional and extremely helpful. Even had a conversation with my grandson when he was showing the bathrooms. Super friendly
Very professional they explained the service and provided excellent service. Nice employees.
Appreciated Travis's information. Did good job. Thank you.
Ron is our service tech and he does a great job. Very thorough. He checks everything every time. He always checks in with us to see if we are having any particular problem. We live in a remote area and thanks to this service I do not have a problem with rodents or pests in and around my house. I would recommend this service.
We had Ron D. come to the house and he was quick, efficient, personable, and extremely knowledgeable. Taught us about some critters we may have seen, prevention techniques, and was very thorough with his spraying. Very happy with Pointe and will always recommend.
Travis and Michael O were very knowledgeable, polite and made sure to keep me informed with what they were doing and addressed all my questions. Appreciate the great teamwork and positive experience.
Very friendly and professional. Thanks Ron D. you are our favorite!
I’ve worked with Point Pest at my workplace for the last 8 years and when my hubs and I decided to get pest control service at home there was no need to look anywhere else. They are professional, easy to work with and they get the job DONE. Extra kudos for navigating a small house with an infant and very inquisitive toddler!
Awesome service, very professional, super fast response just started service today like in only 4 hours later my house was completely sprayed.
Very kind and professional. Would definitely recommend to anyone looking to have some pest control done!
We have a big ant problem so we called Pointe Pest, and they were able to come out the very next morning for our first treatment. Our techs were Forrest, Fernando and Josh V. All 3 were very friendly and knowledgeable. Highly recommend this company.
Great initial service!
Kelly was knowledgeable and professional. Very friendly and did an excellent job.
Travis was very professional and thorough.
Thank you Forrest and Fernando.
Friendly, understanding, efficient service from Fernando and Byron. They laughed at my attempt at humor and didn't even mind my cat assisting to look under the bed. Great guys, thank you.
They were great. Very efficient and knowledgeable.
I have used this company for years for the horrific spider problem we have in the valley. They never disappoint. Recently, I’ve noticed mice in the walls and they were able to do a thorough review of inside and outside and come up with a plan. Tommy was polite, followed Covid protocols and was pleasant as I discussed my pest concerns. Highly recommend.
From the time we called to schedule to the service being completed, it was all so fast! Travis was so helpful and easy to talk to. Thank you!
Efficient and friendly
3/5/2021: Ron Dach performed our service today and did an outstanding job. He was extremely thorough and professional and has a very friendly demeanor. We are very satisfied with Ron’s service delivery! 9/22/20: We are very pleased with the service performed by Bill Kingsley on 9/22/20, this is the second time…
They work around my schedule I am their priority They listen and suggest options, not push and sell products/services... my family’s safety and happiness is my goal, they help me achieve this.
Fernando was very polite, professional and a delight to talk with. He was very knowledgeable and helped us with identifying what kind of bees were attempting to make a nest in our roof eves. Thank you Fernando!
I just had my first service, and the experience has been great so far. From my initial call to inquire about service, to my estimator Steve, to my technician Travis, they have been professional, responsive and had great communication. I highly recommend you give them a chance.
Travis was on time, professional and thorough. The set up process was easy thanks to Steve. Looking forward to working with the team from Pointe to get rid of our pest problem.
Kenny, Forrest, Liz and Fernando were all a pleasure to work with.
Our service rep Jaryd very knowledgeable and professional. No issues to be negative about. Great service.
Brandi is always so incredibly kind and friendly! She calls before coming to give us time to get our animals ready and is always so respectful. Would highly reccomend!
Good to have a business that will answer their phone, schedule appointments and honor that. Been in Spokane for a few months and cannot believe the businesses that don’t or won’t return calls. Very professional, masks, booties were sported with pride. Answered all, bug related questions. Only fail is they cannot do…
Brandi has been coming out and performing this service for me for a long time, almost 2 years I believe. Always very professional. Today, she was training Brent who came to the door, was Covid-19 respectful (social distance etc). This service has saved my sanity. Ants were our main problem and I haven't seen any since I started this service.
I have used Pointe Pest Control for several years and this service has been very effective in controlling pests. I no longer see ants outside, spiders in my basement, and only an occasional wasp flys by early in the season. They helped me get rid of mice in my garage several years ago. This team gone out of their…
Kelly does a great job and we’ve seen noticeable reduction in pests. They’re professional and friendly every time they come out.
Pointe Pest Control has always done good job.
Pointe pest control has always been amazing! The product works and if i have any concern they come right out!
Byron and Anna are AWESOME!!! Pointe Pest control shows up when they say they are going to! They go above and beyond.... when the hornets and wasps are making their hive on the highest peak of the house, they find a way to get to it! I am so glad I found these guys!! NO pests in my house!!!!! Thank you Pionte!!
Travis was so professional and made the experience really easy. He let me know ahead of time when he would arrive, talked me through the process, was patient with the dogs and the mess, and even took care of extra things like taking down hives he saw. Really provided excellent service—we will be using Pointe Pest Control forever!
This month Jarod helped with my pest control and acknowledged the fact that I was working from home and was quick and quiet! Fantastic job as always! Thank you! The man who visited my home was quick, professional, and knowledgeable!
Byron has the best customer service!
I have been with pointe for years now. They have always been respectful and prompt with their service. I have tried other companies the past and believe pointe has done a much better job at keeping creepy crawlers at bay.
Chris Fox braved the elements to get to us and perform an exceptional service. Appreciate his professionalism and attention to detail. He is a true diplomat for Pointe Pest Control.
We have been customers for a few years. We have a contract to have our house treated once a quarter. We haven't had problems with bugs in the house since we started using Pointe Pest Control. Their staff are always friendly, polite and knowledgeable. They take time to answer questions. I want to thank Bill for…
Daniel with PPC has been great! Always on time and is always willing to come back if need be. Really a great down to earth person.
Reps for pointe pest control,Kenny,and Forest were helpful ,both were informative, and polite. Forest was concerned about Covid-19 and ask if he should ware a mask 😷 .
Josh & Troy were incredible!! Professional, thorough & efficient. Explained all the processes and answers all my questions and concerns! Took out two hidden wasp nests and all our spider webs outside we didn’t know about. Will use again!
Joshua was super informative, polite and thorough. I will use this service again!
Brandi did a great job explaining the services and the types of chemicals used for the different seasons. She made sure to check the outside of house for spider webs & wasp nests & removed any she saw. She also made sure to spray and areas that looked like could be possible intrusion areas & sprayed those as well.…
vs category
Blue = Pointe, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
