How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREPointe Pest Control - Spokane
Better than 52% of wildlife removal services · #49 of 102
Pointe Pest Control - Spokane for general pest inspection
Clear ✕All 469 Google reviews tagged “General pest inspection” · showing 40
Ivan was very friendly and respectful.
Very very impressed with the job that was done. He was very thorough and made sure the job was complete. I highly recommend this company!
I like when Josh gets here. I can tell him and let him know. Okay, I've seen too many spiders here. I've seen too many spiders there. And he tells me not to worry, I'll take care of it, and he does. He's quick and thorough about cleaning up all the spider webs. I love it.
I loved that Brian called to let me know when I would expect him. He is very personable and good at what he does
Easy to schedule and quick
I have spiders really bad at my house. Big ones! I had to have someone come back out twice after my original service with (Eric)all within 45 days. The last service beginning of July, the supervisor (Aaron) came and set up all of these sticky traps EVERYWHERE! I waited hopeful that the supervisor did a better job…
Logan was a fantastic technician and he did a terrific job.
Ben Gidley was great. He was friendly and answered any questions we had about bugs. Thank you!
This is the 4th time we’ve done business with a pest control company, our second time signing with Pointe. They did a great job for us the first time. However, what I’m super impressed with is the technician we had today, Lee Guzman. He was amazing in every way, going above and beyond and taking care of everything…
Great service, thanks for your attention to detail.
Clay Dailey was our tech yesterday. Extremely courteous and outstandingly professional. He came and explained step by step the chemicals he was using as we have 4 dogs that was very important to us. He took his time to ensure he didn't miss anywhere on our property and then he wrote a very detailed report outlining…
Stevie was great! Very helpful and very complete! Thank you!
Very nice ppl, a different person each time and they were all great.
Jessica O'Dell is so kind and helpful. Daniel filled in for Jessica one day and was a lot of fun. Wonderful personality and customer service.
Friendly and thorough.
Met Brian today, courteous, knowledgeable, explained things to me that I didn't know.
This company is amazing! They are quick and efficient and always listens to your concerns! I also love how if you an incident (wasp nest pop up) you can call before your next service and they will come take care of it for you
I've had a severe and recurring problem with wasps. They LOVE all the fencing in my backyard! And occasionally, I've had signs of mice in the garage. Since using Pointe Pest on an established treatment schedule, the number of wasps each spring and summer that return is greatly reduced, and there have been no new…
Brian is always thorough and professional. I get a note about a week before the service and he shows up to take care of our house. I am very happy with our service with Pointe!
Leslie, was kind, thorough and respectful of property.
Called to say ETA. On time
Great job and prompt!
As always Damon addressed all my concerns regarding pests in and around my home. He is always professional and thorough and I appreciate the service and the peace of mind.
We count on Pointe Pest Control! Your regular visits keep us mostly pest free. You’ve always fixed any problem that we’ve had, and have come out for extra visits if needed. Thank you!! And your representatives are always pleasant, efficient and courteous.
Blake is so incredible and thoughtful and explains why he does his Job
Daniel was great. He answered all my questions and was very thorough.
I was not home when he showed up but I did get multiple alerts on my security camera and it looks like he did a thorough job around my house.
We have been using Pointe for 3 years now and have never been disappointed in their level of service and care for our home.
Very friendly and thorough.
Fabulous service. So educated and informed.
The tech, Bri, was on time. I showed her our back yard and how to work the gate. She let me know that she did close the gate as she left. Very friendly, talked about what chemicals she was using and why.
We appreciate that Brian arrives when expected , efficient completes a thorough inspection of traps, explains what he found and his resulting actions, clearly responds to our questions, then shares a clear plan for his next periodic visit.
11/12/2025 We've been using Pointe Pest Control for several years now, and their techs are all prompt, professional, and courteous. Eric did our latest appointment this week and had helped us knock out a pest problem last month, too. He did a great job. We can always rely on Pointe to solve our pest issues. Thank…
Brian did a great job, explained everything well, and made what could be a stressful experience feel okay.
Jessica is a rock star! ⭐️ thank you for keeping the spiders outta my house
Our service tech, Brian, was an absolute champ and super knowledgeable about the process. We had a great conversation about the service and he showed me places I didn’t even know were infested. Great guy, great service!
Super nice staff and very thorough with their spraying. Since I have set up quarterly spraying they also always come back if I see more spiders, or to remove a bee hive if necessary. One summer we had an issue with mice and they immediately came out to put out traps which was already included in my quarterly…
PPC service is professional and took great care of treating for pests around the home. Great job Brandon. Thank you. service was timely, courteous and professional; a great job.
Brian did an excellent job; he is knowledgeable, proactive, and professional.
Jessica Odell performed the service efficiently, was friendly and let me know about the bait boxes.
vs category
Blue = Pointe, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
