How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREPointe Pest Control - Spokane
Better than 52% of wildlife removal services · #49 of 102
Pointe Pest Control - Spokane for hornet & wasp extermination
Clear ✕All 556 Google reviews tagged “Hornet & wasp extermination” · showing 100
Ivan was very friendly and respectful.
Within 24 hours no yellow jacket activities seen, as promised by the Tech. The only quam I have is the automatic enrollment into an annual program.
We’ve been customers for years, until things recently took a bad turn with my own home. Pointe Pest Control serviced our Spokane County home for wasp nests on 7/30/26. The product left multiple oily stains on our composition shingle roof. We reported it immediately, Mike accepted responsibility (they’d sent a…
Logan was a fantastic technician and he did a terrific job.
The salesman was overbearing and very pushy. Once I agreed to their hundred dollar fee they came out and supposedly used some type of powder on my bushes and home to get rid of the spiders. I called another week later and they had to do it again. Another week later and they were worse than they were the first time.…
If I could give zero stars to leave a review I would! My husband and I were very specific about needs and explained very thoroughly where the yellow jackets were on our roof and around our eaves. We have a completely flat walkable roof and the guy who came out DID NOT even treat anything except a walk around ( he…
Ben Gidley was great. He was friendly and answered any questions we had about bugs. Thank you!
This is the 4th time we’ve done business with a pest control company, our second time signing with Pointe. They did a great job for us the first time. However, what I’m super impressed with is the technician we had today, Lee Guzman. He was amazing in every way, going above and beyond and taking care of everything…
Came out and “sprayed” for pests and bugs but unfortunately none of the hornets, spiders, ants or gnats were deterred or eliminated by what ever they was sprayed and I had to call another pest control company out to my house to spray. This is has been a ln issue over the past 3 yrs. I will be moving to another pest control company going forward.
They came and did a treatment at the home we’re renting after we spotted some wasps flying around. Very thorough and informative. Would work with them again!
Clay Dailey was our tech yesterday. Extremely courteous and outstandingly professional. He came and explained step by step the chemicals he was using as we have 4 dogs that was very important to us. He took his time to ensure he didn't miss anywhere on our property and then he wrote a very detailed report outlining…
Stevie was great! Very helpful and very complete! Thank you!
We really appreciate the work Lance does for us… He is professional and courteous.
Brian did a fantastic job at our house today! Even sprayed the inside of our garage and our kid’s play set - thanks so much!!
I've had a severe and recurring problem with wasps. They LOVE all the fencing in my backyard! And occasionally, I've had signs of mice in the garage. Since using Pointe Pest on an established treatment schedule, the number of wasps each spring and summer that return is greatly reduced, and there have been no new…
Very polite and professional. Great service!! 100% recommended.
Great teck very personal. Nice job well done!
Brian is always thorough and professional. I get a note about a week before the service and he shows up to take care of our house. I am very happy with our service with Pointe!
Great contact that they are coming out ahead of time. Contacted when they get here and are quick and thorough. Asked about any issues as well. Great service and friendly.
We count on Pointe Pest Control! Your regular visits keep us mostly pest free. You’ve always fixed any problem that we’ve had, and have come out for extra visits if needed. Thank you!! And your representatives are always pleasant, efficient and courteous.
The tech, Bri, was on time. I showed her our back yard and how to work the gate. She let me know that she did close the gate as she left. Very friendly, talked about what chemicals she was using and why.
Great service. Always very respectful and helpful.
Always great service!
Our service tech, Brian, was an absolute champ and super knowledgeable about the process. We had a great conversation about the service and he showed me places I didn’t even know were infested. Great guy, great service!
Super nice staff and very thorough with their spraying. Since I have set up quarterly spraying they also always come back if I see more spiders, or to remove a bee hive if necessary. One summer we had an issue with mice and they immediately came out to put out traps which was already included in my quarterly…
Our technician, Brandi, is always very positive, thorough, and professional. The service overall has been very effective in controlling our household pests. Highly recommended!
Jessica Odell performed the service efficiently, was friendly and let me know about the bait boxes.
Always willing to answer questions and concerns we have. He’s the best exterminator we have worked with!!
Nathanial, from Pointe Pest, did a great job servicing our property. Clean, efficient, and polite. Thanks so much
Professional and thorough. Brian did an excellent job and was very pleasant to work with. Thanks, Brian
Tim came and talked to me and was very courteous. He did his a great and performance was great!
A+ service
Jessica did a great job, she addressed my concerns. Definitely recommended pointe Pest Control.
Jack was our serive tech today. Great job, friendly and professional. Thanks Pointe Pest, always great service
The technician was professional and did great work!
I have been working with Pointe Pest since 2017 in a professional capacity (they are my vendors for Property Management). I have always had nothing but excellence in service with Keith, Jamiee, and David, and the other technicians. I have always felt like our concerns are heard and addressed, by Rob, Nathan, Israel,…
As always, Brian is amazing! So professional, goes above and beyond. Couldn’t recommend Brian and Pointe Pest Control more!!!!!
Ben did a great job! Updated me with what was going on with the mice.
I just moved to Chattaroy , and was worried about rodents moving in for the winter and was told that Pointe Pest Control was the best . And they did not disappoint. Josh my service technician was promt and called beforehand giving me time to get my 3 large dogs under control and at 70 this can be difficult with…
Great attitude!
Lance is an excellent service technician. Pleased with his work.
Thank you for a great job! I appreciated the kindness and help to make our home safe for our daughter.
Blake did a great job. Checked out around for wasps that I ask him about. Filled all the bait boxes and sprayed around for other bugs. Nice and polite. Thank Blake for me!
Brian came and was very friendly and addressed my concerns and questions
Feel like Branton was best tech we’ve had here.
These guys....Lance was so professional and friendly. The service, as always, was too of the line. I appreciate Pointe Pest Control's reconfirmation and reminder texts, too.
Very professional and was willing to explain how all the products worked. Will definitely use again.
Tech was very knowledgeable about various pests, timing for their control and how to exterminate. She was extremely professional and showed a high respect for interaction with me as a client.
Greg did a great job, and took his time to be thorough
TJ does a great job every time he comes! Knows and remembers our area of concerns.
Austin was very friendly and professional.
Daniel is the best , he always calls first and is very good at getting in all those places bug's like to be. I have been very happy with this company.
Professional and personable staff
Arron was very professional and knowledgeable on everything. He was also a pleasant, courteous and a real pleasure to work with. We would love to have him as our permanent technician if ok with him and the company.
Aaron Bohanna is an excellent technician. Always courteous and stops at front door upon arrival to see if any new needs or issues but always takes care doing his inspections with a fantastic attitude no matter the weather conditions. We so enjoy his positive dedication, service, and appearence. Thank you!!
Pointe Pest Control does a great job for us!! We have tons of wasps ants & mice and they keep great control of these pests! Thank you
Jacob was great!
Bri preformed our service today. She was kind and very personable. I was having a bad day and her sweet demeanor and big smile lifted my spirits. She was very knowledgeable and put my mind at ease over a concern I had. Thank you Pointe Pest for hiring great employees.
appreciated a call before coming and her service was great
Great job my see but
Daniel is always friendly, and professional. He listens to our concerns and understands our needs.
Melissa gives great service. She was was very professional.
Brian Short was professional, courteous and thorough.
Chastin did a complete and thorough job!
Carl always does a great job! We love Pointe.
Chris Fox was professional, courteous, and seemed knowledgeable as he proceeded to service our property. He explained what he was going to do and then confirmed what he’d done afterward.
Always prompt and honest service.
Joel was fabulous…the best we have had service our account. He as very thorough inside and outside our house. Joel was very courteous and professional! Great job, Joel!
Travis Cross at Pointe Pest Control was prompt, friendly and professional. He answered the questions I had and explained what he was going to do for my first treatment. Thanks again!
Brian was AWESOME Good listener Caring and informative. Thank you Brian ! Good Job
Ben our Tech was very professional and even took care of a wasp nest on our roof
Great service. Very professional. Closes gates behind him. Respects the property.
Brian is punctual, knowledgeable, efficient and friendly. I feel confident that my needs are being taken care of.
Excellent care. Would highly recommend! Joel does a really nice job and is great with communicating!
Always reliable, professional and friendly.
The gal that sprayed was very courteous and complete.
Update 4/15/25. After having Bri as our technician for nearly a year, Jessica preformed our quarterly service for the Spring. As all our PP techs have been, she is a friendly pro. She asked questions about our vegetation around our house perimeter, making sure she was not spraying any ground fruit plants, and the…
Pointe Pest Control is great company! Excellent customer service! They were, and are, so accommodating to my schedule. Isaac was very thorough. I would absolutely recommend PPC for all your pest control needs. Great business transaction from start to finish.
Pointe came out for a follow up in between services because we had a couple of new wasps nests and some ants had reappeared. No questions, no additional charges and they were available within a day or two of calling to schedule. Good, professional service.
Brian provided excellent service during our scheduled maintenance. He is always professional and gives helpful recommendations.
We had Daniel come today and spray our home exterior and check our (mouse) bait boxes. He also sprayed inside - even though I didn't call ahead to request it. I really have appreciated his service every time he has been here.
I love this company because they are reliable, reasonably priced, have good customer service and they take care of my house.
We love Pointe Pest Control! We highly recommend this company! They take care of all our Pest issues and stand behind their word! If we ever have an issue of pests between visits they schedule a return trip immediately at no extra charge! AND in over 6 years of service, we've only asked them back once! Their product…
Lance is always very friendly and helpful with questions. Excellent service.
As always she was spot in. Very kind and knowledgeable
Jacob was very efficient, polite, and professional.
TJ was a pleasure to work with. Couldn’t have been happier with his work
Brandi is our service tech and she is extremely thorough and so friendly. We had MANY mice in our basement and infested with wasps in the summer. She took care of business and the products they use are not harmful to my dogs, which means a great deal. She is always upbeat, and lets us know all the activity she…
Brandi is wonderful! Explains in detail the services that are being provided and/or not provided and why. Very professional and on time. Thank you !!
Brandi Beck, our technician, was great to work with. She is extremely knowledgeable and explained everything she was doing, providing options on service, and shared information on insect's life spam, habitat, etc. Looking forward to working with her on our next service!
Always friendly and asks if there's something more she can do past the regular treatments.
Was very professional and helpful. Did a great job!
Very thorough
Pleasant young man knocked on the door to offer a pest control inspection. It is a new home build so we are expecting some small problems going forward with minor pest so we decided to eliminate a problem before it could start. Very easy to work with. Thank you.
Thank you for being so thorough.
Great experience yet again!
We have enjoyed having Justin out to take care of our home! We always have great customer service and interactions with Justin and any technician. We highly recommend using PPC!
Lance consistently conducts a thorough and professional service. He always represents Pointe Pest Control extremely well
Bri was very professional, knowledgeable, and kind. She shared tips that I can use in the future. The Point Pest is fortunate to have such an amazing employee. Thanks Bri!
Very good service and happy with work done
vs category
Blue = Pointe, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
