How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREPointe Pest Control - Spokane
Better than 52% of wildlife removal services · #49 of 102
Pointe Pest Control - Spokane for rodent extermination
Clear ✕All 524 Google reviews tagged “Rodent extermination” · showing 140
Thanks again for a great job and professional service!
Very very impressed with the job that was done. He was very thorough and made sure the job was complete. I highly recommend this company!
I loved that Brian called to let me know when I would expect him. He is very personable and good at what he does
Cord did a great job. I was very interested in seeing what activity there had been in my bait stations and he gave me all the information I needed and also threw in that I needed to watch for increased activity after the hops were harvested. Thank you Cord.
Brian S. was super knowledgeable & did a great service job! Thank you, Pointe! Update 8/6/26: Ricky came through to save the day!!! We are having some issues with our vehicles & he was so knowledgeable and put us at ease with his expertise!!
Jeremy is truly world class! He was very thorough, timely, and trustworthy. He didn’t say we need to rebuild every access under the house, only the ones with damage. Also, very clear explanation of how the entire process is going to go, what to expect over these next 3-4 weeks getting rid of the rats, ants and other…
Clay Dailey was our tech yesterday. Extremely courteous and outstandingly professional. He came and explained step by step the chemicals he was using as we have 4 dogs that was very important to us. He took his time to ensure he didn't miss anywhere on our property and then he wrote a very detailed report outlining…
Stevie was great! Very helpful and very complete! Thank you!
Matthew has been amazing and thorough!
Very nice ppl, a different person each time and they were all great.
Friendly and thorough.
I've had a severe and recurring problem with wasps. They LOVE all the fencing in my backyard! And occasionally, I've had signs of mice in the garage. Since using Pointe Pest on an established treatment schedule, the number of wasps each spring and summer that return is greatly reduced, and there have been no new…
Great teck very personal. Nice job well done!
Brian is always thorough and professional. I get a note about a week before the service and he shows up to take care of our house. I am very happy with our service with Pointe!
Very efficient and knowledgeable, always pleased with the service from Pointe!
The service guys have stopped coming to the door when finished with a report and to just say they are done. It was better when they did that. I think Jake may have sprayed poison either on or very near a package on the step that I had gotten which contained medicine. This made me nervous about touching the box…
Called to say ETA. On time
Had a sudden mouse issue at my Airbnb and Pointe got out here immediately to take care of it. I haven’t seen a mouse or droppings since they’ve been out. Phew!
Alex was very professional and Knowledgeable. He made me feel confident and comfortable about what he did !!!
Got to meet Neen today she was very professional and did a wonderful job. She even got under the house with no complaints and had a great attitude. Neen said she really enjoys her work and its a great fit for her. Very nice to hear that. Keep up that enthusiasm and hope to see her next time.
As always Damon addressed all my concerns regarding pests in and around my home. He is always professional and thorough and I appreciate the service and the peace of mind.
We count on Pointe Pest Control! Your regular visits keep us mostly pest free. You’ve always fixed any problem that we’ve had, and have come out for extra visits if needed. Thank you!! And your representatives are always pleasant, efficient and courteous.
Pointe Pest serviceman was professional, quick, and thorough.
I absolutely appreciate them more than they will ever know! Haven't seen any more pests in over a week
Pointe pest has been wonderful. We moved into our new home and shortly discovered a mice problem. It’s now under control and we have peace of mind. They spray for bugs in and out when we request and we love the safer ingredients. Friendly and kind tech visit every time. We are so grateful!
The techs were very helpful, polite and friendly.
Fabulous service. So educated and informed.
We have had no rodent, spider nor insect problems since working with Pointe Pest. Bri was friendly, .methodical and professional.
We appreciate that Brian arrives when expected , efficient completes a thorough inspection of traps, explains what he found and his resulting actions, clearly responds to our questions, then shares a clear plan for his next periodic visit.
Brian did a great job, explained everything well, and made what could be a stressful experience feel okay.
Eric was prompt and very kind. Got right to work with our issue and explained what he did and soothed my worry with our dogs. He worked quickly and efficiently and we couldn’t be happier with him!
Excellent service
Super nice staff and very thorough with their spraying. Since I have set up quarterly spraying they also always come back if I see more spiders, or to remove a bee hive if necessary. One summer we had an issue with mice and they immediately came out to put out traps which was already included in my quarterly…
Jacob did a great job…….as he always does!
I wasn’t home so am guessing everything was OK. He sent an email detailing what he did. Thanks, Brian
Did a great job both inside and outside Friendly
Ben did a fantastic job treating my residence for mice today. He was very professional and answered all of my questions. Thank you for your help! ☺️
Brian did an excellent job; he is knowledgeable, proactive, and professional.
Our technician, Brandi, is always very positive, thorough, and professional. The service overall has been very effective in controlling our household pests. Highly recommended!
Thsnk you for taking care of our pests!!
Jessica Odell performed the service efficiently, was friendly and let me know about the bait boxes.
Always willing to answer questions and concerns we have. He’s the best exterminator we have worked with!!
Lance is a valued service provider. He is personable and professional. He checked out our garage and basement for any rodent activity. His thoroughness gives us peace of mind.
Ben was thorough and pleasant.
Nathanial, from Pointe Pest, did a great job servicing our property. Clean, efficient, and polite. Thanks so much
Tim came and talked to me and was very courteous. He did his a great and performance was great!
Brian is great! Always shows up when planned and is great about communicating! Very personal and professional.
Nice and professional
Once again, Pointe has the best technicians! Jessica exhibits the best that Ponte offers. Service is a pleasure to work with!
Justin lets me know what time he will be arriving so I can meet him to do the inside of my house. Does a great job and
Michael always goes above and beyond my expectations every time he is here.
Kyle did a great job. Showed up on time and was knowledgeable and professional. Nice job, Kyle.
Bri was awesome!!
Great service and very professional. He is very knowledgeable and provided easy to understand information. 100% easy to talk too and would recommend to anyone
I have been working with Pointe Pest since 2017 in a professional capacity (they are my vendors for Property Management). I have always had nothing but excellence in service with Keith, Jamiee, and David, and the other technicians. I have always felt like our concerns are heard and addressed, by Rob, Nathan, Israel,…
TJ is great!
Ben did a great job! Updated me with what was going on with the mice.
I just moved to Chattaroy , and was worried about rodents moving in for the winter and was told that Pointe Pest Control was the best . And they did not disappoint. Josh my service technician was promt and called beforehand giving me time to get my 3 large dogs under control and at 70 this can be difficult with…
Travis was very friendly and efficient.
Brian from Pointe Pest Control treated my property yesterday, both inside and outside the house. He’s a nice guy who is very knowledgeable and meticulous. Since Brian has been doing the pest control treatments, my house is spider and mouse free. Yay!
Blake did a great job. Checked out around for wasps that I ask him about. Filled all the bait boxes and sprayed around for other bugs. Nice and polite. Thank Blake for me!
Thorough, fast and on time!
Tech was very knowledgeable about various pests, timing for their control and how to exterminate. She was extremely professional and showed a high respect for interaction with me as a client.
Always great!
TJ does a great job every time he comes! Knows and remembers our area of concerns.
Pointe Pest Control does a great job for us!! We have tons of wasps ants & mice and they keep great control of these pests! Thank you
Bri did a very great job. She took care of everything we asked for. She has a great personality too! Send her again in October!
Bri preformed our service today. She was kind and very personable. I was having a bad day and her sweet demeanor and big smile lifted my spirits. She was very knowledgeable and put my mind at ease over a concern I had. Thank you Pointe Pest for hiring great employees.
Brian was very professional and knowledgeable about our rodent problem. He was able to work efficiently while guiding us on how to handle the traps and didn’t hesitate to answer all our questions. I would recommend 100%!
Branton did a fantastic job keep up the hard work. He also wore boot covers inside the home which was nice thank you so much for paying close attention to detail. I have used other company’s in the past and they were not good at all. I am very happy with your company and the technicians you send out thank you.
Quarterly dwelling & rodent maintenance. Aaron addressed all my questions & always does a thorough job
Bri was great! She called ahead let me know she was on her way, very appreciative
Chastin did a complete and thorough job!
Chris Fox was professional, courteous, and seemed knowledgeable as he proceeded to service our property. He explained what he was going to do and then confirmed what he’d done afterward.
Quick in and out. Professional and just took care of it. Thank you!
Timely, professional, and thorough. I couldn’t ask for more.
Travis Cross at Pointe Pest Control was prompt, friendly and professional. He answered the questions I had and explained what he was going to do for my first treatment. Thanks again!
Brian was AWESOME Good listener Caring and informative. Thank you Brian ! Good Job
Carl serves us well. We are in good hands with him.
Brian is punctual, knowledgeable, efficient and friendly. I feel confident that my needs are being taken care of.
Always reliable, professional and friendly.
These folks are great. If you are looking for pest control I’d highly recommend using them. We have a large old house and we have had great results. Update: All our techs have been fantastic. We had Jessica in today and she was wonderful. Thanks!
Pointe came out for a follow up in between services because we had a couple of new wasps nests and some ants had reappeared. No questions, no additional charges and they were available within a day or two of calling to schedule. Good, professional service.
Daniel was informative and made me feel at ease. He looked into an issue during a routine inspection and helped me narrow down the cause of the situation. Polite, friendly and very helpful.
We had Daniel come today and spray our home exterior and check our (mouse) bait boxes. He also sprayed inside - even though I didn't call ahead to request it. I really have appreciated his service every time he has been here.
My tech Tyler was friendly, polite and thorough.
These folks have been taking care of my home for several years now and I can say without any hesitation their service is head & shoulders above any local service, and I've tried a few. We had a pretty intense mouse problem, and within days of the initial site visit their methods were in place, we noticed a huge…
I love this company because they are reliable, reasonably priced, have good customer service and they take care of my house.
We love Pointe Pest Control! We highly recommend this company! They take care of all our Pest issues and stand behind their word! If we ever have an issue of pests between visits they schedule a return trip immediately at no extra charge! AND in over 6 years of service, we've only asked them back once! Their product…
Lance was awesome!
Always such great service and results. Very professional company and easy to work with.
We have been using Pointe Pest Control for years and their service, technicians and customer service has never waned!! Service continues to be a 5 star.
As always she was spot in. Very kind and knowledgeable
I have been using Pointe Pest Control for many years and I am more than satisfied with their service. Lance is especially nice, friendly, and thorough! He listens to my concerns, and addresses them! I would highly recommend this company to everyone!
Ben was incredibly flexible to meet a change in my scheduled appointment. When he arrived he took the time to walk me through some issues to watch for on our mouse issue. Really appreciate the professionalism and attention to detail. Been with Pointe Pest Control 3 years and highly recommend.
Brian is a very personable young man and thorough, With the service we have gotten we are very happy we switched to Point Pest. Brian was actually early and we let him know right off that pleased us. My husband has a lot of doctor appointments and it’s nice to know that he will make it a point to come early when…
Brandi is our service tech and she is extremely thorough and so friendly. We had MANY mice in our basement and infested with wasps in the summer. She took care of business and the products they use are not harmful to my dogs, which means a great deal. She is always upbeat, and lets us know all the activity she…
Was very professional and helpful. Did a great job!
Pleasant young man knocked on the door to offer a pest control inspection. It is a new home build so we are expecting some small problems going forward with minor pest so we decided to eliminate a problem before it could start. Very easy to work with. Thank you.
Greatly Service on time and very professional
Thanks Melissa!
Thank you for being so thorough.
Lance consistently conducts a thorough and professional service. He always represents Pointe Pest Control extremely well
This company is responsive, professional and thorough. We received a quote up front so no surprises. They are friendly and efficient. I highly recommend Pointe Pest Control in Spokane.
Bri was very professional, knowledgeable, and kind. She shared tips that I can use in the future. The Point Pest is fortunate to have such an amazing employee. Thanks Bri!
Melissa was excellent in every way.
Bri was fantastic!
Bri took the time to make sure all my concerns addressed.
I cannot thank Pointe Pest Control enough. They are always responsive when I call, they bring out needed traps for spiders and sometimes mice, and they do not judge me for my dislike of spiders and mice. I’ve had the pleasure of meeting three different staff at the company and each one of them are kind, informative,…
Eric is always informative, helpful and professional. We appreciate him and Pointe
Our technician was professional, friendly and spent time going over all the questions I had! Thanks Aaron!
Always professional and friendly. Does an amazing job. Highly recommended
Brant and Kyle were professional, courteous and efficient. A pleasure to work with.
Completed services with no issues. Completed all requested work including removal of hornet nests and re supplying bait to outdoor mouse traps. Excellent service
We have used them for 2-1/2 years. Good communication and very attentive to all our needs. Matt was very courteous and answered our questions and concerns. Highly recommend them for your pest control needs.
Brian Short was quick, thorough and gave tips for keeping down bug populations. Thank you, Brian!
Pointe pest technicians are always pleasant, courteous, and thorough in their work!
This company is so good. They keep us informed via text and email. The techs (this time was Ross) are professional, nice, and knowledgeable. I am so glad we found this company. Many of our neighbors use them as well.
The staff that service our home are always super professional. Greg serviced our property today. It was his first time here. He had a great attention to detail and was very conscientious about servicing all the bait traps inside the house, garage, and shop.
Dakota is very friendly and efficient. He does a great job for us!
Austin got right to work and did a thorough job. He was very courteous and followed up before he left with a summary of the service.Thanks Austin
Trish called en route, arrived at the time requested, answered all my questions, and did a great job. Satisfied!
Ross is friendly and professional. He did a thorough job applying spray around the perimeter of the outside of the house. I will continue to use this company.
Excellent, efficient service and always with a friendly smile..made my day!
Our tech Chris showed up on time. He checked our yard and garage. He sprayed and was on his way! He takes excellent care of our property. We have no bugs or mice since we signed up for this service! Highly recommend!
Brad called day ahead and arrived on time. Very thorough in checking bait traps and spraying.
This is the first time Joel has been to the house and I would like his services going forward. He is amiable, knowledgeable, and thorough. I look forward to seeing him in 3 months.
Visit was professional, friendly and very thorough. Highly recommended
Always communicate well with me, arrive on time and our technicians are always friendly and professional.
Pointe Pest Control is the best in the business. Their tech’s are great, they explain everything they doing, answer any questions you might have. They are kind and courteous, always happy. The office staff is great.
Carl always does a fantastic job, always punctual, willing to explain about the stuff he uses to do his job, and just is a pleasure to work with.
Brian was very thorough and informative.
Bri did an excellent job. Highly recommend
Bri came out to fill all of our traps today, she was very thorough, she also sprayed for spiders! 😳Friendly and professional!!😁
Brad is always friendly and fast as well as informative.
Lance has always done a great and thorough job!
Brian is thorough and friendly.
He was very patient and explained.
Brandi does a great job for us and it was also great to have Doug’s expertise here today. 2-23-21
Were in and out very professional would recommend to anyone!
vs category
Blue = Pointe, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
