How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty52−4.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREPointe Pest Control - Spokane
Spokane Valley, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 112 wildlife removal services · 4.9★ from 4,594 Google reviews
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Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control - Spokane for 8 kinds of job.
Pointe Pest Control - Spokane for ant extermination
Clear ✕All 503 Google reviews tagged “Ant extermination” · showing 380
Ivan was very friendly and respectful.
Very very impressed with the job that was done. He was very thorough and made sure the job was complete. I highly recommend this company!
Tim was on time, nice and courteous.
Cord did a great job. I was very interested in seeing what activity there had been in my bait stations and he gave me all the information I needed and also threw in that I needed to watch for increased activity after the hops were harvested. Thank you Cord.
TJ was awesome! Very efficient and spread granules even to get rid of my grasshoppers! (They are rampant in the back corner of my yard! Thank you! Then sprayed everywhere I asked inside! Hopefully this takes care of spider problem! Aaack!
The team arrived on time, they were courteous and were in and out in a timely manner. They swept down cobwebs and did a thorough job to insure the ants got the message to get out. Really a great experience.
Clay Dailey was our tech yesterday. Extremely courteous and outstandingly professional. He came and explained step by step the chemicals he was using as we have 4 dogs that was very important to us. He took his time to ensure he didn't miss anywhere on our property and then he wrote a very detailed report outlining…
Stevie was great! Very helpful and very complete! Thank you!
John Fluke checks with us when he arrives to see if we have any trouble areas, before he starts spraying. All of their staff are very easy to work with. (This is done at my work)
New to our service address, very professional shook my hand smile and a warm genuine disposition. Great work!!
Brian sprayed today. Always pleasant and very informative.
Jessica was professional and courteous.
Great people at point pest
We count on Pointe Pest Control! Your regular visits keep us mostly pest free. You’ve always fixed any problem that we’ve had, and have come out for extra visits if needed. Thank you!! And your representatives are always pleasant, efficient and courteous.
Daniel was great. He answered all my questions and was very thorough.
The tech, Bri, was on time. I showed her our back yard and how to work the gate. She let me know that she did close the gate as she left. Very friendly, talked about what chemicals she was using and why.
Our technician, Brandi, is always very positive, thorough, and professional. The service overall has been very effective in controlling our household pests. Highly recommended!
Jessica Odell performed the service efficiently, was friendly and let me know about the bait boxes.
Always willing to answer questions and concerns we have. He’s the best exterminator we have worked with!!
He was very cordial and willing to help do the best to get rid of these ants. I appreciate it his energy and courteous attitude
Jack was very thorough in his visit. He listened to our concerns about carpenter ants and explained how he was going to address them. Very professional.
Nice people that work at pointe pest control,Great prices for you to be safe in your house. I get my house sprayed every 3 months and I have not seen 1 spider or any other bugs inside or out of my house. Daniel is excellent at his job.
I have been working with Pointe Pest since 2017 in a professional capacity (they are my vendors for Property Management). I have always had nothing but excellence in service with Keith, Jamiee, and David, and the other technicians. I have always felt like our concerns are heard and addressed, by Rob, Nathan, Israel,…
TJ is great!
Brian was amazing! Always friendly and knowledgeable.
Blake took his time to fully explain the service, how the “extermination process” works, and did a thorough job. He gave me plenty of time to ask questions and his responses were clear and to point. Before beginning the process he carefully studied the largest problem area. Thank you.
Thorough, fast and on time!
Daniel is nothing but professional. Quick, honest and friendly. Great service as always. Point Pest is the best when it comes to pest control. Again, Daniel is nothing but the best when it comes to his customer service, timely manner and professionalism! Thank you
Dakota did a fine job. Very professional.
Ben was very friendly when he came to our home. He was professional and courteous. Pointe has been helpful ever since we started using them several years ago.
Very professional and was willing to explain how all the products worked. Will definitely use again.
Tech was very knowledgeable about various pests, timing for their control and how to exterminate. She was extremely professional and showed a high respect for interaction with me as a client.
The gentleman who came, Daniel and Brendon, were excellent techs. They took care of the home and yard. Answered all my questions with knowledge and respect. Gave future advice for continued treatments regarding what to do and what not to do. I will definitely recommend them to future people I come in contact with.
Professional and personable staff
Daniel is always efficient and friendly at our appointments.
Bri was very helpful on informing me of how everything works and she was very kind, she did a great job!
Pointe Pest is a very efficient, effective Pest Service for many pest needs and concerns. I’ve used them in multiple locations and they are always effective, efficient and friendly and my tech recently, Bri, was also excellent! Answered all my questions and concerns and attended to all areas I pointed out! Thanks to Pointe Pest for your great service.
Bri did a very great job. She took care of everything we asked for. She has a great personality too! Send her again in October!
Bri preformed our service today. She was kind and very personable. I was having a bad day and her sweet demeanor and big smile lifted my spirits. She was very knowledgeable and put my mind at ease over a concern I had. Thank you Pointe Pest for hiring great employees.
Thank you Tyler for the quick but thorough service! Confirmed no active mice but still great to be proactive! Overall the company was super responsive and styler was super communicative.
Bri was great! She called ahead let me know she was on her way, very appreciative
Chris Fox was professional, courteous, and seemed knowledgeable as he proceeded to service our property. He explained what he was going to do and then confirmed what he’d done afterward.
Melissa was great she took care of problem areas and communicated with me throughout even though I was not on site. She was a pleasure to deal with for my pest control needs!
Travis Cross at Pointe Pest Control was prompt, friendly and professional. He answered the questions I had and explained what he was going to do for my first treatment. Thanks again!
Great communication, work quickly and got the work done the day I called.
Melissa was cheerful, quick, efficient, and very thorough. She was professional, pleasant and polite. Thank you very much Melissa and Pointe Pest.
Today, Tavis Zortman provided professional sjd prompt service. We have been customers for close to 13 years.
Tyler was awesome! Very polite and knowledgeable about the product, taking the time to explain the chemicals used - what they do and how they work. He even went so far as to turn around after our service to tackle one more thing per my request! Impressed and satisfied! When it comes to pest control, we choose…
Daniel was the tech that serviced my residence. He was extremely personable and attentive. I highly recommend!!!
The gal that sprayed was very courteous and complete.
Pointe Pest Control is great company! Excellent customer service! They were, and are, so accommodating to my schedule. Isaac was very thorough. I would absolutely recommend PPC for all your pest control needs. Great business transaction from start to finish.
Pointe came out for a follow up in between services because we had a couple of new wasps nests and some ants had reappeared. No questions, no additional charges and they were available within a day or two of calling to schedule. Good, professional service.
Melissa did a very good job.
Brian was very kind and explaned everything very well.
Courteous and professional.
We had an appointment in town so Austin was able to do the work while we were away. Austin has always done an amazing job even when we are away.
I love this company because they are reliable, reasonably priced, have good customer service and they take care of my house.
Lance is always very friendly and helpful with questions. Excellent service.
Ross did a wonderful job. He was thorough, helpful with questions, and knowledgable. Thank you!
We have been using Pointe Pest Control for years and their service, technicians and customer service has never waned!! Service continues to be a 5 star.
As always she was spot in. Very kind and knowledgeable
I have been using Pointe Pest Control for 4 plus years...always great results and customer service! Ben provided excellent customer service!
TJ was a pleasure to work with. Couldn’t have been happier with his work
Brandi is wonderful! Explains in detail the services that are being provided and/or not provided and why. Very professional and on time. Thank you !!
Always friendly and asks if there's something more she can do past the regular treatments.
Pleasant young man knocked on the door to offer a pest control inspection. It is a new home build so we are expecting some small problems going forward with minor pest so we decided to eliminate a problem before it could start. Very easy to work with. Thank you.
We have enjoyed having Justin out to take care of our home! We always have great customer service and interactions with Justin and any technician. We highly recommend using PPC!
Bri was very professional, knowledgeable, and kind. She shared tips that I can use in the future. The Point Pest is fortunate to have such an amazing employee. Thanks Bri!
Lance always does a professional job takes care of business and takes care of the customer.
Very professional and great communication
Melissa was excellent in every way.
Bri was fantastic!
Our technician was professional, friendly and spent time going over all the questions I had! Thanks Aaron!
Brandy's service was excellent
Always professional and friendly. Does an amazing job. Highly recommended
This company has their act together. They must spend considerable time training their personnel as they are always on time, Professional, Polite, Knowledgeable, and Informative... and they do a great job.
Danielle Drake was my tech again & I hope he's always our tech in the future! Fun, friendly & professional! We have almost all ground cover plants so lots of pests are just part of that. Pointe & Daniel do a great job of minimizing the problem.
Pointe pest technicians are always pleasant, courteous, and thorough in their work!
This company is so good. They keep us informed via text and email. The techs (this time was Ross) are professional, nice, and knowledgeable. I am so glad we found this company. Many of our neighbors use them as well.
Daniel was great and speedy! He was very understanding of our asks and patient while I put up the pups. I’ve been with Point Pest since I moved to Spokane and recommend them to everyone.
Austin got right to work and did a thorough job. He was very courteous and followed up before he left with a summary of the service.Thanks Austin
Ross is friendly and professional. He did a thorough job applying spray around the perimeter of the outside of the house. I will continue to use this company.
Prompt and courteous.
Our tech Chris showed up on time. He checked our yard and garage. He sprayed and was on his way! He takes excellent care of our property. We have no bugs or mice since we signed up for this service! Highly recommend!
Visit was professional, friendly and very thorough. Highly recommended
Always courteous and friendly they do a thorough job. I've had no problem with bugs since they started taking care of my house. Eric was very friendly and professional, I was very satisfied with the service he performed. Highly recommend!!!
Carl always does a fantastic job, always punctual, willing to explain about the stuff he uses to do his job, and just is a pleasure to work with.
Ross was friendly, professional, informative and right on time.
Bri did an excellent job. Highly recommend
Brian is thorough and friendly.
Were in and out very professional would recommend to anyone!
Professional and knowledgable
Good work. Would recommend
Melissa was fantastic and I have used Pointe for years. Thank you!
TJ did an excellent job. Very professional. Thank you!
Ross did an excellent job. ON time. Considerate, knowledgeable and professional. Addressed our concerns and treated all areas as requested. . Always sincere. Carolyn, Deer Park
On-time, fast, efficient and affordable. The guys were friendly and quick, they worked around my dogs for me toa void stressing them out and got the job done. They even cleared the spider webs in the window wells! David was wonderful!
Tyler did a great job. He was thorough, knowledgeable professional and friendly
Nolan called and was very respectful and prompt and friendly
Brian was very friendly and explained many things. He was able to do some extra things such as replacing the sticky boxes in the house. He is very thorough and treated the inside and outside of our house with extreme care which we really appreciated. We are very happy with the work Brian did and thank him and…
Bradley was wonderful with his expertise, , knowledge, service and customer friendliness. I really appreciate the regular visits to keep my home space bug free. Thank you, Bradley!
Awesome service, thank you again Ross.
Caring, professional service!
Eric was very professional. Excellent work
Friendly. Would have liked him to recap what he did as he was here a very short time.
I assume everything is working. No bugs. I did not see Carl because I was at work but he left a card. Thank you for all you do.
I called the Coeur D’ Alene office and was scheduled an appointment right away. I was kept up to date with text messages and a phone call the day of service. Daniel came out and was very friendly and answered all our questions. Very thorough inside and out. I’m happy we chose Pointe and love having a year plan already planned out. Thank You!
Ross did a great job ! Listened to my concerns and reacted professionally to them ! Excellent work.
Thanks for taking care of our rodent problem. We are already seeing an improvement.
Professional
Dakota was pleasant, knowledgeable and efficient.
The pest control person was very nice and sprayed for pests. Also killed a nest of hornets😀
First service. Explained the service and what it covers very well. Thank you!
Service was for ants . Technician was scheduled but when he realized he could not make the appointed time, he called me ans asked if a later time would be OK. I appreciated the call and the chance to schedule for a little later that same day. The technician was friendly and professional. He explained the process and finished it quickly.
Very professional and educational about what they are doing and how it works.
Brian did a fantastic job at my house today. He was friendly told me what he all did. Will recommend this company and make sure they ask for Brian.
Point pest control has done an amazing job! I moved into a hoarder house that was full of insects and rodents and they have taken care of almost every one of them. They are also very friendly and informative about everything they are doing. Also considerate about my animals.
Great service! Friendly staff and knowledgeable! Will be using them again!
Jaryd is always professional, friendly and efficient.
Brian was very informative and professional. I have had very good service with this company.
We've always had great customer service... and very nice employees. Thank you Point Pest
Technician Brian was great! On time, efficient and explained everything that he was doing and what it does to the insects targeted. On top of excellent service, he was a very personable guy. I would 100% recommend this company. Thanks Brian for all the help!
Had a huge issue with elm bugs and ear wigs with the occasional spider. After spraying I could already see the little critter scamper away from the house. And knowing I can give them a call any time if I still notice any bugs even if they didn’t spray for the bug in seeing gives me a piece of mind.
Brian was exceptionally professional and attentive to how our house needed to be taken care of. He was very thorough. We are thankful he is our technician.
Thank you for being prompt and explaining the process. Thank you for being so kind!
I can’t speak more highly of Jason F. He is the technician I request every time my home needs servicing by Pointe Pest. He is kind, efficient, professional and makes me feel very safe and pest free inside and outside my home. He is the technician you want! Jason is top quality and deserves 5 stars ⭐️⭐️⭐️⭐️⭐️.
Aaron was very knowledgeable, professional, efficient and friendly. All of the team members we have had experience do a great job.
The technician was polite and professional.
Brandi is super professional, always timely, and answers all my questions! Cannot recommend her enough! Thank you
Very happy with service.
Tyler did an awesome job and thorough. Since we’ve been using Point, the number of bugs in our house has dropped tremendously.
When I moved back to the area, I was used to the insect issues on the west side, and found myself battling a new breed over here. I called Pointe, and they had a person here the very next day, and from then I have had regular treatments. Bug free. Those are the key words. No mess, no hassle. All our…
Brandi came out and informed us of everything we did not know. She is amazing and highly recommend using this company. Ask for Brandi.
Our Technician was Brian Short and he did an excellent job of addressing all of our pest concerns. We have a cabin that has many challenges with mice, ants and spiders! He was friendly and very professional. Thanks for your attention to detail you did an amazing job! Frank S. and Jill B.
Brandon and associate were professional, helpful and very well groomed.
Great experience with Pointe Pest control. We've used them twice now for different properties and they are super professional and explain everything in advance. Their service is really comprehensive. Will definitely continue to use them.
Bryan was very courteous, knowledgeable and thorough. He made sure to answer all our questions! After having three no shows from another company who billed us and never showed, it was refreshing to not be charged till the service was provided. Thank you guys!
We are receiving the basic indoor and outdoor spray service. Pointe Pest has been very responsive to our inquiries. On our most recent service call, our technician, Tyler, did an excellent job... over and above our expectations. He was extremely professional, courteous, and very thorough in the spray applications.…
They were very professional, on time, and provided a good explanation of their services and what to expect. I will plan on using them again.
Tyler was on time, knowledgeable and quick.
Brandy was polite, informative , and professional.
Tyler was very professional and outgoing! He was very thorough and went above and beyond expectations! He did an outstanding job and we are so pleased with the service he provided!
Tyler treated our house this morning. He was professional and friendly.
This was the second treatment, the first service seemed to slowed the ant growth. I would suggest the technician leave something to indicate he was there.
And as always, Joel was here again to ensure no pest was here to annoy - thanks Joel - you rock!!!
Very professional, thorough, and informative. Been using their service for a year and have been virtually bug free
Brant was our service guy. He came and told us what the game plan was and listened to any extra details I had for concerns. Professional and on time.
Brant sprayed for box elder and stink bugs mainly but covered many other pest. 5 stars for Brant and company. Thank you.
Super quick scheduling, very thorough, great communication. Highly recommend!
Called because of rodent problem. Had used up 16 traps and caught one pack rat convincing me I need a professional. Had used Alta pest control in the past with poor results. My 1st experience with Pointe Pest Control was an immediate response to my phone call. Had a tech (Travis) at my house within a half hour.…
Our technician Travis came out and was extremely knowledgeable and efficient. Can’t say enough about our confidence that our rodent problem will be solved quickly.
Absolutely satisfied with my service. Benjamin has been the tech that's come out to service my house the last 2 times. He's very professional, thorough, and informative. I highly recommend this company for your pest control needs.
Tyler W is an excellent pest tecknition. He is very knowledgeable about insect and rodent pest activity and behavior patterns and was able to resolve all of my previous pest issues discreetly and professionally. Thank you Tyler!!
Ben was early to our appointment in a professional manner. He was courteous, professional, and polite in describing what he was here to do and how we could help him be successful. He went above and beyond in his duties through his professionalism, and in his approach to protecting our home and shed from unwanted…
AWESOME customer service! Ben was super helpful and professional throughout our scheduled service/appointment. Thank you Ben and PPC!
Very professional and very informative on what they were doing I would recommend them!!
Devin Robinson is always very helpful in answering questions and very professional. Thanks Devin!
I really liked and appreciated Chris's thoroughness as well as his kind and respectful nature! Thank you Chris! Pointe Pest Control does a great job with great employees!
Melissa from point pest control did the initial contact and exterminating. She explained what she was doing, great job. She further explained that the stinkbugs come from the pine trees where they eat. Though many died they will continue to come till the weather gets cold. Thanks for the good job!!
I have never called a pest control company, and I feel like I hit the jackpot with this being my first experience! Travis showed up the same day I called, and I was happy to know the treatment was non toxic and that I didn’t need to be worried about carpenter ants ruining my house. I’ll sleep better tonight knowing…
Have used Pointe Pest Control for 2 1/2 years snd am quite satisfied. Brandi is the South Hill pest control person for them and she is great! Very informative and great communication.
Travis was very professional and extremely nice. He answered all of my questions and was very knowledgeable. I was referred to Pointe Pest Control by my parents who had a huge spider problem in their house so I'm very much looking forward to not seeing many creepy crawlers in my house this year. Thank you for your…
Brent came Within 30 minutes of me signing up and did a phenomenal job. I’m excited to have no bugs in the house (especially spiders). My neighbors signed up as well and they’re very happy with their service. Definitely recommend this company.
I met with 3 different people from pointe pest control and they were very professional and knowledgeable. The salesman was very upfront and answered all my questions. I’m a busy person trying to finish projects on my house and the process from speaking with the sales person and the techs actually spraying didn’t…
Forrest was our service rep today, 16august2021. He was very professional , very pleasant and fun to be around. Send him again. BobWright
Forrest
Professional, knowledgeable and friendly to work with.
The service technician, Brent Thompson, I believe was his name. Was very helpful and informative on our ongoing battle with these tiny sugar ants that have decided to invade our house all year.
Travis was very thorough and knowledgeable. He did a great job and I can't wait to see the results! Thanks again!
So far we’ve just had our first service, but everyone we’ve talked to/met has been great. Travis performed a thorough initial service and explained our treatment plan very well. We will be using them for recurring routine maintenance.
They were able to get a technician out to my house quickly, and the guy that came out did a good job. 6 weeks later I still have pests and they told me that the spray should be good for about 3 months. It did not work all the way and "they are so sorry", but won't come out again even though I paid $150 for the…
I’m new to your service, I had a great first experience and look forward to continued service. Technicians, Mike and Josh, were wonderful. They were professional, helpful, and very knowledgeable. Thank you
I called around and Pointe was the best value. They got me in immediately and answered my questions. Travis, the tech, was professional and efficient.
Pointe Pest Control is the best in the business. My technician, Travis, was very professional, answered all of my questions and made sure I knew what to expect with current and future services. I will continue to use Pointe for my own house and all other properties.
Pointe does excellent service and takes care of all our issues! Literally saved me from moving from our once spider / bee infested house! Brandi our tech is the best and is thorough and so professional! We just love her!
Travis was very friendly and knowledgeable! I appreciated the time he took talking with me and explaining the whole process. My Rottweiler puppy especially appreciated all the pets and attention and his efforts to keep our home pest free! Thanks Travis!
We were not called first , technician just arrived at the door early in am. I had to get others up to allow him to spray inside. While waiting he sprayed outside except back wall due to dog. He offered to come back and spray once we could take dog inside. He did not return
Travis was very thorough and professional. Already seeing results. Would recommend Pointe Pest Control to anyone!
Travis and Ty were friendly and genuinely wanted to help my situation. My girlfriend is very allergic to wasps and hornets and they took their time treating the nests, making sure they killed all the wasps. They were very conscious of my gardens and took care to not get chemicals in them. When the wasps arrive they…
Travis was super professional, communicative and friendly! He definitely went above and beyond what I expected! Great company, will continue to use their services!
Ben came to spray/treat our new house and get rid of some spiders and wasps that made their home here. He was so friendly and gave us great advice on home care! He was professional, knowledgeable, and made us feel like we definitely made the right decision hiring Pointe Pest Control!
We had an inspection first because we thought we might have had bed bugs but we didn't, which was a huge relief. We worked with Dave to put together a quote after that and everything was seamless. Travis was our technician that sprayed our house and he did an amazing job. He even did the green house and shed which…
Brandi was awesome and you can tell she love her job and takes pride in her work. The service We receive from Pointe Pest is always top notch!
Travis did a great job with our spray service. He was friendly and professional, and he explained everything very well, while answering the questions that I had. Thank you!
Travis was awesome, on time and friendly! Their service techs are always kind and understanding.
All good except late arrival without notice.
Forrest Fernando, Jamani, and Kenny Bartlett were fantastic. Very professional, went above and beyond, and were out within an hour of contacting their office. I would highly recommend this company and their services.
The process of getting set up on having service at our house was very easy and non pressure. Jerel came out on time and quickly went to work and in no time had the outside completed. Jerel explained what he was going to accomplish in todays service, and made sure i knew how to call for spot service in case pests…
Steven the estimator was prompt in response and informative. Travis the exterminator was on-time excellent communication, explained everything he was doing and thorough on what he did. Thanks for taking care of us now and throughout the year.
Friendly, knowledgeable, same-day service. Travis was great. Highly recommend Pointe Pest Control!
Forrest and Tyson were awesome!! Great customer service. Thank you!!
Professional. Friendly and On time!! Great experience. Looking forward to working with them on a quarterly basis :)
Had our initial service on Saturday and our technician (Forrest) was quick and courteous. He showed up at the scheduled time, explained everything he was going to do and made sure all our concerns were addressed.
Great experience! Fernando was very friendly and informative. Definitely would recommend!
We have had excellent customer service, by phone and in person.
Travis and his teammate were on time and even called to ask if they could come a little early. They were fast, professional, and knowledgeable about the vague descriptions of bugs we were trying to get across to them. The service was super easy to set up and everyone who I talked to, even Hector on the phone for…
I love this company!! Extremely professional while also being so friendly and people I am comfortable having in/around our home. Our house is older so the creepy crawlies can easily find a way in but their product truly eliminates my spider issue. Along with earwigs, ants, bees, and slugs. They get a 20 out of 10 from us!
Travis and Josh terrific. Was pro active with ensuring all special details with my account were documented.
Fantastic customer service!
Forrest was very professional and listened to all of our concerns.
Called for services and was on the schedule the very next day. Travis arrived promptly, throughly explained what he would be doing and got straight to work. He was swift and very thorough. Pleasant and knowledgeable.
Everybody I dealt with was courteous and professional. It was a good experience and I will be using them again.
Had a great experience, Forrest explained how everything worked and was very professional. Scheduling was easy and their communication for the appointment was excellent.
This is my first service with Pointe. I was hesitant with the door to door. Emma was awesome and patient with the background stuff and a zillion questions. I am still waiting for my paper contract copy to ensure my agreed payment service though.So 3star there. This morning Travis came out and he too was just as…
Great service, on time got the job done quickly and friendly service
Very friendly, very professional
Our service provider Travis made sure to leave a message beforehand, notifying us that he was on his way and when we could expect him. He arrived promptly, informed us of what services he would be performing and was sure to ask if we had any questions. Thorough service and heeded all distancing protocol as well as…
We have used Pointe Pest for several years now and their maintenance plan keeps our home pest free! They are always responsive, professional and friendly.
Service was conducted with High Level Professionalism, Punctual, through, and confident the pest issue will be resolved quickly. Thank You Pointe Pest.
Tyler was our technician and extremely professional and detail oriented. A great experience all around, highly recommended!
The gentleman who did the inspection showed up, because they were in the area. He set up the appointment for the next day, because the truck would be in the area. I got a discount for the service. I also got a discount job. I can stand on my driveway in front of my house and count 5 wasp nests on the eaves of the…
Mike h and Fernando were so nice! Thanks for the great service!!
Forrest and Trevin performed first service rapidly and accurately communicated what service entailed.
They were very quick to come out to our home to help take care of our ants and wasps and other bugs.
TYLER CAME OUT AND SERVICED MY HOME. VERY HAPPY WITH HIS WORK ETHIC AND PROFESSIONALISM.
Ron D was our technician and he provided his usual excellent service. Very thorough, no short cuts.
Fernando & Mike H. were very thorough and explained the entire process, were on time and worked efficiently.
Excellent response. Kenny and Forrest were professional, friendly and knowledgeable. Signed up for a year of service+. Would recommend to others.
We had a very positive experience with Pointe pest control. From the phone consult to the technician, Travis communicating very well and doing a superb job treating for pests. If the level of service remains this good, you I’ll have a long time customer! Thanks Travis and Pointe Pest Control for keeping us safe. Josh Cowart Satisfied Customer
Fernando and Brent were very helpful and friendly! They were super nice to my kids and allowed them to watch!
Ronald came out for us and he was excellent. Super nice guy and very professional. Double checked his own work to make sure he didn’t miss anything and went above and beyond. I had just missed him the day before and he called and was more than willing to re-schedule for the next day. All in all couldn’t appreciate…
Really fast, easy and independent. Sign up was 10 minutes and they came and did our first service the next day (in the evening). I had kids to tend to and they just got it all handled on their own and let me know when they were finished so I could ask the questions I didn’t have time to at the start. Really respectful and personable.
Very satisfied with the service from Ron. Professional and thorough.
The Pointe Team were courteous and professional and the technician, Brent, was great. He explained the service thoroughly. Very happy customer!
Fernando was very professional and provides a great education on what they would be doing upon the visit. Very pleased for the great service.
Byron Ellis did a great job! He made sure he treated all the areas that needed to be treated. Thank you
Jay Pavlik was very professional and performed an amazing job!
HIGHLY RECOMMENDED!!! The previous owners of our new home had used Point Pest Control quarterly during their ownership. We took possession of our new home in December. We have not seen a single bug in this home, or around the perimeter! My husband started the sprinkler system and noted that he didn't see the usual…
Professional, polite, knowledgeable. I would use again 😊
Brent did an amazing job coming out and spraying everything for us!!!! Super happy with the experience!!!
Amazing service. Both individuals I dealt with were punctual, professional, and knowledgeable. Called on a Friday afternoon to set up a quote. They were here early Monday morning to quote and back out a few hours later for my first round. Best experience I’ve had with a business since moving to Spokane. Highly recommend.
The employee was very helpful and understood what services were needed. Quickly with no hassle performed services while having a great disposition.
We had Travis come by today to do our quarterly spraying. He showed up in time and explained the whole process before he started. He was very polite and professional as well as thorough. I highly recommend this company.
Friendly, courteous and answered all my question. Very professional and knowledgeable.
Quick. Same day service. Professional and friendly.
Once again my service was done by Ron Dach. He is the best! Ron spends more time to thoroughly do the job. I would like to request that only Ron is scheduled for my home pest control. No one else.
Fantastic same day service. Travis' went above and beyond. Very attentive to our yard and all the wasps we had. Will recommend to everyone I know!
After six months of trying to get rid of a severe ant problem with another local company, I contacted Pointe Pest. In one treatment, the ants are pretty much gone with the exception of a stray here and there. Mike and Brent were out for my first follow-up today and were pleasant and thorough. It is a huge relief to…
Great experience! Kenny scheduled us for next day service. Forrest, Anthony, and Fernando were professional, masked and gloves.
Forrest Ronald and Brent were very professional and extremely helpful. Even had a conversation with my grandson when he was showing the bathrooms. Super friendly
The technician who treated my home was courteous, professional and very thorough and took the time to explain everything he was doing and the follow up actions he would be taking and suggested I take. I highly recommend him and Point Pest Control for your pest control needs.
Very professional they explained the service and provided excellent service. Nice employees.
Excellent service!
Great service, very polite & punctual.
I called on a Thursday morning to schedule an initial service and Fernando was here at 8:15am the following day. I was very impressed with his thoroughness, friendliness and professionalism.
They were very thorough and professional. I feel confident that they’ll help us stop our rodent problem!
Ron is our service tech and he does a great job. Very thorough. He checks everything every time. He always checks in with us to see if we are having any particular problem. We live in a remote area and thanks to this service I do not have a problem with rodents or pests in and around my house. I would recommend this service.
Technicians Travis and Josh very thoroughly inspected our specific pest problem, and treated for such (ants, wasps, etc). Both exhibited great knowledge in pest control, and didn’t leave a single detail out. Highly recommend Pointe Pest!
Steve was able to schedule service the next day and answered all my questions. Technicians Travis and Josh were friendly, professional and explained the process clearly and had no problems with me and my mother following them around and asking questions.
Thanks Steven Travis and Josh for a seamless experience. I was able to get an appointment same day. Travis and josh were thorough and professional.
Travis and Michael O were very knowledgeable, polite and made sure to keep me informed with what they were doing and addressed all my questions. Appreciate the great teamwork and positive experience.
Very friendly and professional. Thanks Ron D. you are our favorite!
I’ve worked with Point Pest at my workplace for the last 8 years and when my hubs and I decided to get pest control service at home there was no need to look anywhere else. They are professional, easy to work with and they get the job DONE. Extra kudos for navigating a small house with an infant and very inquisitive toddler!
Awesome service, very professional, super fast response just started service today like in only 4 hours later my house was completely sprayed.
Both Travis and another guy (didn’t catch his name) that came out were very professional and answered every question that I had, they sprayed around and inside of my home for carpenter ants with non toxic spray which is great because I have 2 children, they told me everything that I need to do to help take control…
They were prompt courteous and got right to work. They also explained the product and how it worked. I will call them again.
Kelly ham came and treated the property for an outbreak of sugar ants in the kitchen. He was very knowledgeable pleasant and easy to work with. He was sure to leave me his telephone number and email address should I require further assistance. I was very satisfied.
The techs that came out, and the representative on the phone were all absolutely top-notch. Great people. The only reason I didn't rate a 5 star is that the service was just done, so I don't yet know how effective it is. Based on my experience so far, though, I feel confident that they will make sure we're satisfied.
Very kind and professional. Would definitely recommend to anyone looking to have some pest control done!
We have a big ant problem so we called Pointe Pest, and they were able to come out the very next morning for our first treatment. Our techs were Forrest, Fernando and Josh V. All 3 were very friendly and knowledgeable. Highly recommend this company.
Fernando, Josh V, Forrest. Great informative guys that were prompt and made it a enjoyable experience.
Travis was on time, polite and professional.
Forrest and Josh L were our technicians. Quick, professional and explained everything well. Thank you!
Great initial service!
They were very professional and kind!
Travis did a great job - very happy with the responsiveness of this company.
Very fast response time, came out the next day. The gentleman that came out was extremely professional, on time, and was very nice. Would highly recommend!
Have used them for 5 years they come out every 3 months and they come right out if I need them to in between. Highly recommend
Both representatives Kenny and Fernando were exceptional! They were very informative and ensured that I understood the information they were relaying to me. The pricing of services being rendered I believe is of good value and covers more than one type of pest which is very rewarding. I'm sure my husband will…
They did a great job! Happy wife happy life!!
Fernando was very kind and professional and very understanding of the disarray of my home while moving. He was punctual and knowledgeable.
Travis was very professional and thorough.
Respectful & thorough
They are very courteous and helpful on giving suggestions. I am quite pleased. Travis even stopped to scratch my puppy's belly. I would highly recommend this company.
Thank you Forrest and Fernando.
Forrest and Alejandro were great very professional and wore there masks the entire time.
Kenny, Forrest & Jay reviewed our pest problem and recommended an effective and cost wise plan to eliminate pests, but keep us and our pet safe. All three were quite knowledgeable friendly and mindful that they were working in someone else’s home. Thanks! I’m confident that we have a good plan and can bid our unwanted guests a non-fond farewell.
Forrest Fernando and Kenny where very helpful and knowledgeable really appreciate there service and time,go hawks
Last week Kenny came out quickly to inspect and give a quote, and Forrest came out today. They were on time , professional, did a great job inside and out. No more bugs!
Friendly, understanding, efficient service from Fernando and Byron. They laughed at my attempt at humor and didn't even mind my cat assisting to look under the bed. Great guys, thank you.
Both Travis and Ronald were very professional and explained everything thoroughly as well as answered all my questions. They were also nice and quick to do their job.
Travis and Ronald came out and crushed it. They were both super knowledgeable and professional!
Very happy with the price and service. The other company we used was trying to oversell us on treatment with 3x the frequency. I have used Pointe for over 2 years now and they have been great to work with.
Great service and very professional. Highly recommend them for your pest control needs.
From the time we called to schedule to the service being completed, it was all so fast! Travis was so helpful and easy to talk to. Thank you!
Efficient and friendly
3/5/2021: Ron Dach performed our service today and did an outstanding job. He was extremely thorough and professional and has a very friendly demeanor. We are very satisfied with Ron’s service delivery! 9/22/20: We are very pleased with the service performed by Bill Kingsley on 9/22/20, this is the second time…
They work around my schedule I am their priority They listen and suggest options, not push and sell products/services... my family’s safety and happiness is my goal, they help me achieve this.
We are on our second visit with Pointe Control. Matt showed up on time, explained what he was going to do and set about spraying inside and outside. Our ant problem is slightly diminished but he has explained that it takes quite a while to completely get rid of them. We are very happy with the company's cooperation.
Super quick and painless process! They followed covid protocol and were super professional.
They were quick,professional and friendly!!
Kenny and Forrest were both informative, on time and made time for questions.
Fernando was great! On time, professional and thorough. Thank you. Great job!
We had Travis, Liz, Ben, and Josh come out to spray for ants. They were very kind and knowledgeable, and had a clear plan for getting rid of our carpenter ants. They explained everything very thoroughly and were very reassuring and made me feel like they’ve got it all covered and it’s great knowing I don’t have to…
We have been very happy with the service provided. We no longer have a problem with spiders in our downstairs. I would recommend this service to everyone.
Fernando was very polite, professional and a delight to talk with. He was very knowledgeable and helped us with identifying what kind of bees were attempting to make a nest in our roof eves. Thank you Fernando!
I just had my first service, and the experience has been great so far. From my initial call to inquire about service, to my estimator Steve, to my technician Travis, they have been professional, responsive and had great communication. I highly recommend you give them a chance.
Travis was on time, professional and thorough. The set up process was easy thanks to Steve. Looking forward to working with the team from Pointe to get rid of our pest problem.
Our technician, Tommy V., was very professional and took the time to explain everything to us.
We have used their services for many years now and find it highly effective. We live in a wooded area. Bryon and Robert did an great job and communicated well!
Quick, courteous, and professional!
They’re always friendly and helpful
Forest and Jay were very knowledgeable and professional.
Pointe's employees have always been helpful and informative. Today's tech, Benjamin, was no different! We appreciate the good service!
Kenny, Forrest, Liz and Fernando were all a pleasure to work with.
It was quick and easy to schedule, the technician arrived on time, contract and payment were handled electronically which made it easy and safe.
Our technician Chris is the absolute best. He goes above and beyond to make sure our family is comfortable and protected!
Excellent customer service!
Tommy was awesome and very polite! Quick and efficient! Professional and kept mask on! I have used Pointe Pest control since I've built my house in 2019 they are the best!
Forrest Anna and Kenny was the most awesome experience I have ever had with a service company before.
They were very quick an efficient. When they came to my house they wanted to know where the problem areas and were very attentive to the little details.Forrest and Kenny were amazing to work with!
Company was quick to address my ant situation and arrived within 24 hours of calling. The technician (Travis) was professional, informative and friendly.
Can't say enough great things about Kenny & Forrest from Pointe Pest control! Called in the morning for a quote and received an estimate and had our home serviced by afternoon! Professional, courteous and informative!
Travis and Ron were friendly and informative.
Byron and Ronald were both very friendly an helpful.
Travis was very professional and completed a very thorough spraying of the residence. He explained everything he was doing and how long before the spray would dry. He removed the existing spider webs. He also explained the process if the insects come back after treatment and before the next treatment. Very impressed…
Quick, efficient and professional service. Highly recommend!
Our service rep Jaryd very knowledgeable and professional. No issues to be negative about. Great service.
Amazing service and very friendly there to help with any problem you have
Brandi is always so incredibly kind and friendly! She calls before coming to give us time to get our animals ready and is always so respectful. Would highly reccomend!
Love the team at Pointe! Always friendly and professional.
I have been using Pointe for a couple years now. I have had a significant improvement in the bugs around my home. Just spoke with Daniel who was very helpful in discussing what to expect in the next couple months regarding ants, which used to be my biggest issue. Really appreciate the knowledge and professionalism!
We have been using Pointe Pest for a number of months and our ant problem appears to have been solved. Daniel has done a great job, and is always courteous and on time.
Great work, great service. Brandi has serviced our yard for several seasons now and we've never had issues. Professional, friendly, and efficient. Top marks all round.
So nice and professional. Did a great job! We look forward to to a year of service and getting rid of little 🐁 Forrest Fernando and Kenny were 👍great.
Byron and Fernando were very helpful and knowledgeable took care of outside and inside rodent problems. I very satisfied
We've used Pointe Pest Control for a few years now and I only have good things to say about them. When they come and spray it's never never very intrusive. They get in, spray, and get out. It never requires more from you then to answer your he door. Maybe 30 seconds of your time at most. Brandi has been servicing my…
Brandi has been coming out and performing this service for me for a long time, almost 2 years I believe. Always very professional. Today, she was training Brent who came to the door, was Covid-19 respectful (social distance etc). This service has saved my sanity. Ants were our main problem and I haven't seen any since I started this service.
Easy to schedule; very professional, friendly staff.
We love this company! They are always on time and professional. We even had a mix up on time and they corrected it immediately. Anna came out to our house today and listened to our issues, she made a custom spray for what we needed, and was able to complete the spray fast so I could get back to work. She even gave…
I was very satisfied with the process for setting up an appointment and completing the initial paperwork. As some one who works out of town it was great to be able to set everything up from my phone. Travis was right on time and quickly diagnosed our type of ant and had some good follow up advice regarding the…
Pointe Pest Control is wonderful. Steve was super friendly with getting us set up with an appointment for our ant and spider problems. Travis came to our home in a very timely manner and treated the problem. He was very professional, friendly and knowledgeable. I couldn't have asked for better service.
I have used Pointe Pest Control for several years and this service has been very effective in controlling pests. I no longer see ants outside, spiders in my basement, and only an occasional wasp flys by early in the season. They helped me get rid of mice in my garage several years ago. This team gone out of their…
Kelly does a great job and we’ve seen noticeable reduction in pests. They’re professional and friendly every time they come out.
Pointe Pest Control has always done good job.
Byron and Alejandro did a thorough insect application. They also checked the mice traps for activity. Both guys were very pleasant to deal with. Thanks. Rob T.
Daniel Gibbs is the tech who has come the last few times and he is friendly and thorough. I have had no signs of spiders, mice, ants, or yellow jackets since I started routine service every three months. One time I did have concerns about mice, they can right over and took care of it. Highly recommend.
Pointe pest control has always been amazing! The product works and if i have any concern they come right out!
Byron and Anna are AWESOME!!! Pointe Pest control shows up when they say they are going to! They go above and beyond.... when the hornets and wasps are making their hive on the highest peak of the house, they find a way to get to it! I am so glad I found these guys!! NO pests in my house!!!!! Thank you Pionte!!
Today I had travis and forest come to my house. They did my initial services. They were on time, very professional and answered any and all questions. I would highly recommend this company!
Travis and Fernando showed up on time, were professional, polite, and thorough!
Joel was on time and very professional. He answered all my questions and did a great job, we havent seen any spiders since he has been here.
Promptly showed up after I started service and took care of the issues I found. Very friendly.
Forrest Kenny very good service
Everyone we spoke to and worked with was informative and friendly. Travis, the technician, answered all of our questions and was thorough with treating our home. Would definitely recommend.
Chris Fox braved the elements to get to us and perform an exceptional service. Appreciate his professionalism and attention to detail. He is a true diplomat for Pointe Pest Control.
Brandi was awesome. We have been with pointe in tricities for years and I learned things in this treatment from her that I have never been told. Very thorough, very friendly, high quality service and I will recommend to others for sure and would tell them to ask for Brandi!
We had ants (large & small) showing up inside our home randomly. No trail to follow. After a few applications (inside & outside) we no longer have an ant problem. Brandy solved our problem! Brandy was thorough, professional, and thoughtful. We will continue using Pointe Pest Control for assistance, and we will always ask for Brandy - super technician.
Tommy was awesome. Explained everything great and was quick and efficient. Thank you Tommy for superior customer service
We have been customers for a few years. We have a contract to have our house treated once a quarter. We haven't had problems with bugs in the house since we started using Pointe Pest Control. Their staff are always friendly, polite and knowledgeable. They take time to answer questions. I want to thank Bill for…
Bill answered all my questions and was very thorough in spraying the house exterior. He also took the time to dump out the dog water in case it got some spray in it.
We have used Pointe Pest Control for over 10 years. The products used work extremely well and we have only once needed to do a call back. I especially appreciate the knowledge and friendliness of Brandi, who recently started servicing our property. Her professionalism and attention to detail is exceptional. Best…
Always friendly service and affordable. Techs are always helpful!!
Daniel with PPC has been great! Always on time and is always willing to come back if need be. Really a great down to earth person.
Pointe has been great. Very knowledgeable and professional. Our neighbors had carpenter ants. We wanted to make sure they wouldn't come into our house. They treated and sprayed for ants, wasps and other bugs. They even retreated our house when we noticed some spiders inside. They quickly came out and treated the…
Very Professional company representatives, from initial inspection by Kenny right on through to our first service from Forrest. Thanks guys!
Reps for pointe pest control,Kenny,and Forest were helpful ,both were informative, and polite. Forest was concerned about Covid-19 and ask if he should ware a mask 😷 .
Josh & Troy were incredible!! Professional, thorough & efficient. Explained all the processes and answers all my questions and concerns! Took out two hidden wasp nests and all our spider webs outside we didn’t know about. Will use again!
The technician that visited my home today was Curtis. Curtis was very punctual, polite, and professional. He explained every step he was taking in the inspection and service all the while asking if I had any questions or concerns.
Brandi did a great job explaining the services and the types of chemicals used for the different seasons. She made sure to check the outside of house for spider webs & wasp nests & removed any she saw. She also made sure to spray and areas that looked like could be possible intrusion areas & sprayed those as well.…
Forest and Kenny were great to work with! Pricing was super reasonable!! P
Brandi did a terrific job this time and previous times. Very thorough and professional.
Pointe Pest Control was recommended to us by a friend and they did not disappoint! They use natural products they weren’t harmful to our animals (2 cats and a dog). In fact, we were all in the home when Josh, our technician, was spraying. On that note, Josh was a super nice guy! He was fast, friendly, and…
Was very polite and professional
Joshua was very professional and friendly. He explained every step of the process and ensured that any questions I had was answered. I would recommend this company and especially Joshua and his partner Doug.
Patricia was super helpful and knowledgeable. She took the extra time to advise us about trees touching the roofline making easy access to our home from velvety ants. She took her time to do a thorough treatment. Of all the techs who have visited our home she was by far the most helpful!
They were very responsive and were able to schedule us and get our house taken care of. Called on Tuesday and were able to get out to our house for inspection and treatment the next day. It was amazing having the response time being rapid, found a black widow in our house and that’s no good with a 5 month old and…
I initially called for rodent activity in garage in May. Steve said they only had the everything contract to spray around the house etc. my only concern was rodents and had been treating for them myself for months and still am!! I’ve been using my own glue boards to catch them. The techs that came out did not look…
Tommy did a terrific job! He has been well trained because he was very professional and knowledgeable. We will definitely use then again.
Tommy did the service call. Great job and well informed!
Tommy came over to leave bait boxes for mice. He was very professional and helpful and knew his business. I would recommend tjis service.
I been using pest point control for over 4 years and Tommy V. Has been the best tech I had
Curtis was very polite, professional & courteous. He answered all my questions & I felt very comfortable with him in my home. Would definitely use this company again. And a very good price point! Great job.
Brandi Beck is absolutely the best technician I’ve ever seen, she KILLS every service and puts her heart and soul into every job. Honestly she kills every bug in sight!
We have used them on our rentals for years and they always do a great job. I have been home lot more now during the pandemic and noticed we also needed to setup service on our own home. Kenny was amazing at getting us scheduled the same week! Forrest was super friendly he did an awesome job on our first treatment.…
Josh and Tommy were amazing! They were prompt, informative and respectful of our house. They answered all our questions and were very knowledgeable.
Benjamine was very professional and timely with his service. Very quick and easy. I would definitely use this service again
Daniel was prompt, very attentive, thorough, and friendly. I was very impressed with his professionalism and positive demeanor.
Curtis was very informative, professional, and kind. We were referred to Pointe Pest Control by some friends and I am very happy that we decided to give them a try. Definitely worth giving them a call to deal with your creepy crawlers!
We had such a wonderful experience first with Kenny, then with Curtis who came to our house! Curtis was so detailed in spraying our house and our yard and brushing away all the webs!! So happy we found this company and we are now customers for life!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 783 | $53–$133 |
| Hornet & wasp extermination | 554 | $66–$186 |
| Rodent extermination | 523 | $66–$282 |
| Ant extermination | 501 | $71–$246 |
| General pest inspection | 466 | $61–$126 |
| Bug & insect extermination | 344 | $67–$133 |
| Bee extermination | 195 | $181–$282 |
| Home inspection | 158 | $66–$148 |
