How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty53−4.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREPointe Pest Control - Spokane
Spokane Valley, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 4,594 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control - Spokane for 8 kinds of job.
Pointe Pest Control - Spokane for ant extermination
Clear ✕All 503 Google reviews tagged “Ant extermination” · showing 160
Ivan was very friendly and respectful.
Very very impressed with the job that was done. He was very thorough and made sure the job was complete. I highly recommend this company!
Tim was on time, nice and courteous.
Cord did a great job. I was very interested in seeing what activity there had been in my bait stations and he gave me all the information I needed and also threw in that I needed to watch for increased activity after the hops were harvested. Thank you Cord.
TJ was awesome! Very efficient and spread granules even to get rid of my grasshoppers! (They are rampant in the back corner of my yard! Thank you! Then sprayed everywhere I asked inside! Hopefully this takes care of spider problem! Aaack!
The team arrived on time, they were courteous and were in and out in a timely manner. They swept down cobwebs and did a thorough job to insure the ants got the message to get out. Really a great experience.
Clay Dailey was our tech yesterday. Extremely courteous and outstandingly professional. He came and explained step by step the chemicals he was using as we have 4 dogs that was very important to us. He took his time to ensure he didn't miss anywhere on our property and then he wrote a very detailed report outlining…
Stevie was great! Very helpful and very complete! Thank you!
John Fluke checks with us when he arrives to see if we have any trouble areas, before he starts spraying. All of their staff are very easy to work with. (This is done at my work)
New to our service address, very professional shook my hand smile and a warm genuine disposition. Great work!!
Brian sprayed today. Always pleasant and very informative.
Jessica was professional and courteous.
Great people at point pest
We count on Pointe Pest Control! Your regular visits keep us mostly pest free. You’ve always fixed any problem that we’ve had, and have come out for extra visits if needed. Thank you!! And your representatives are always pleasant, efficient and courteous.
Daniel was great. He answered all my questions and was very thorough.
The tech, Bri, was on time. I showed her our back yard and how to work the gate. She let me know that she did close the gate as she left. Very friendly, talked about what chemicals she was using and why.
Our technician, Brandi, is always very positive, thorough, and professional. The service overall has been very effective in controlling our household pests. Highly recommended!
Jessica Odell performed the service efficiently, was friendly and let me know about the bait boxes.
Always willing to answer questions and concerns we have. He’s the best exterminator we have worked with!!
He was very cordial and willing to help do the best to get rid of these ants. I appreciate it his energy and courteous attitude
Jack was very thorough in his visit. He listened to our concerns about carpenter ants and explained how he was going to address them. Very professional.
Nice people that work at pointe pest control,Great prices for you to be safe in your house. I get my house sprayed every 3 months and I have not seen 1 spider or any other bugs inside or out of my house. Daniel is excellent at his job.
I have been working with Pointe Pest since 2017 in a professional capacity (they are my vendors for Property Management). I have always had nothing but excellence in service with Keith, Jamiee, and David, and the other technicians. I have always felt like our concerns are heard and addressed, by Rob, Nathan, Israel,…
TJ is great!
Brian was amazing! Always friendly and knowledgeable.
Blake took his time to fully explain the service, how the “extermination process” works, and did a thorough job. He gave me plenty of time to ask questions and his responses were clear and to point. Before beginning the process he carefully studied the largest problem area. Thank you.
Thorough, fast and on time!
Daniel is nothing but professional. Quick, honest and friendly. Great service as always. Point Pest is the best when it comes to pest control. Again, Daniel is nothing but the best when it comes to his customer service, timely manner and professionalism! Thank you
Dakota did a fine job. Very professional.
Ben was very friendly when he came to our home. He was professional and courteous. Pointe has been helpful ever since we started using them several years ago.
Very professional and was willing to explain how all the products worked. Will definitely use again.
Tech was very knowledgeable about various pests, timing for their control and how to exterminate. She was extremely professional and showed a high respect for interaction with me as a client.
The gentleman who came, Daniel and Brendon, were excellent techs. They took care of the home and yard. Answered all my questions with knowledge and respect. Gave future advice for continued treatments regarding what to do and what not to do. I will definitely recommend them to future people I come in contact with.
Professional and personable staff
Daniel is always efficient and friendly at our appointments.
Bri was very helpful on informing me of how everything works and she was very kind, she did a great job!
Pointe Pest is a very efficient, effective Pest Service for many pest needs and concerns. I’ve used them in multiple locations and they are always effective, efficient and friendly and my tech recently, Bri, was also excellent! Answered all my questions and concerns and attended to all areas I pointed out! Thanks to Pointe Pest for your great service.
Bri did a very great job. She took care of everything we asked for. She has a great personality too! Send her again in October!
Bri preformed our service today. She was kind and very personable. I was having a bad day and her sweet demeanor and big smile lifted my spirits. She was very knowledgeable and put my mind at ease over a concern I had. Thank you Pointe Pest for hiring great employees.
Thank you Tyler for the quick but thorough service! Confirmed no active mice but still great to be proactive! Overall the company was super responsive and styler was super communicative.
Bri was great! She called ahead let me know she was on her way, very appreciative
Chris Fox was professional, courteous, and seemed knowledgeable as he proceeded to service our property. He explained what he was going to do and then confirmed what he’d done afterward.
Melissa was great she took care of problem areas and communicated with me throughout even though I was not on site. She was a pleasure to deal with for my pest control needs!
Travis Cross at Pointe Pest Control was prompt, friendly and professional. He answered the questions I had and explained what he was going to do for my first treatment. Thanks again!
Great communication, work quickly and got the work done the day I called.
Melissa was cheerful, quick, efficient, and very thorough. She was professional, pleasant and polite. Thank you very much Melissa and Pointe Pest.
Today, Tavis Zortman provided professional sjd prompt service. We have been customers for close to 13 years.
Tyler was awesome! Very polite and knowledgeable about the product, taking the time to explain the chemicals used - what they do and how they work. He even went so far as to turn around after our service to tackle one more thing per my request! Impressed and satisfied! When it comes to pest control, we choose…
Daniel was the tech that serviced my residence. He was extremely personable and attentive. I highly recommend!!!
The gal that sprayed was very courteous and complete.
Pointe Pest Control is great company! Excellent customer service! They were, and are, so accommodating to my schedule. Isaac was very thorough. I would absolutely recommend PPC for all your pest control needs. Great business transaction from start to finish.
Pointe came out for a follow up in between services because we had a couple of new wasps nests and some ants had reappeared. No questions, no additional charges and they were available within a day or two of calling to schedule. Good, professional service.
Melissa did a very good job.
Brian was very kind and explaned everything very well.
Courteous and professional.
We had an appointment in town so Austin was able to do the work while we were away. Austin has always done an amazing job even when we are away.
I love this company because they are reliable, reasonably priced, have good customer service and they take care of my house.
Lance is always very friendly and helpful with questions. Excellent service.
Ross did a wonderful job. He was thorough, helpful with questions, and knowledgable. Thank you!
We have been using Pointe Pest Control for years and their service, technicians and customer service has never waned!! Service continues to be a 5 star.
As always she was spot in. Very kind and knowledgeable
I have been using Pointe Pest Control for 4 plus years...always great results and customer service! Ben provided excellent customer service!
TJ was a pleasure to work with. Couldn’t have been happier with his work
Brandi is wonderful! Explains in detail the services that are being provided and/or not provided and why. Very professional and on time. Thank you !!
Always friendly and asks if there's something more she can do past the regular treatments.
Pleasant young man knocked on the door to offer a pest control inspection. It is a new home build so we are expecting some small problems going forward with minor pest so we decided to eliminate a problem before it could start. Very easy to work with. Thank you.
We have enjoyed having Justin out to take care of our home! We always have great customer service and interactions with Justin and any technician. We highly recommend using PPC!
Bri was very professional, knowledgeable, and kind. She shared tips that I can use in the future. The Point Pest is fortunate to have such an amazing employee. Thanks Bri!
Lance always does a professional job takes care of business and takes care of the customer.
Very professional and great communication
Melissa was excellent in every way.
Bri was fantastic!
Our technician was professional, friendly and spent time going over all the questions I had! Thanks Aaron!
Brandy's service was excellent
Always professional and friendly. Does an amazing job. Highly recommended
This company has their act together. They must spend considerable time training their personnel as they are always on time, Professional, Polite, Knowledgeable, and Informative... and they do a great job.
Danielle Drake was my tech again & I hope he's always our tech in the future! Fun, friendly & professional! We have almost all ground cover plants so lots of pests are just part of that. Pointe & Daniel do a great job of minimizing the problem.
Pointe pest technicians are always pleasant, courteous, and thorough in their work!
This company is so good. They keep us informed via text and email. The techs (this time was Ross) are professional, nice, and knowledgeable. I am so glad we found this company. Many of our neighbors use them as well.
Daniel was great and speedy! He was very understanding of our asks and patient while I put up the pups. I’ve been with Point Pest since I moved to Spokane and recommend them to everyone.
Austin got right to work and did a thorough job. He was very courteous and followed up before he left with a summary of the service.Thanks Austin
Ross is friendly and professional. He did a thorough job applying spray around the perimeter of the outside of the house. I will continue to use this company.
Prompt and courteous.
Our tech Chris showed up on time. He checked our yard and garage. He sprayed and was on his way! He takes excellent care of our property. We have no bugs or mice since we signed up for this service! Highly recommend!
Visit was professional, friendly and very thorough. Highly recommended
Always courteous and friendly they do a thorough job. I've had no problem with bugs since they started taking care of my house. Eric was very friendly and professional, I was very satisfied with the service he performed. Highly recommend!!!
Carl always does a fantastic job, always punctual, willing to explain about the stuff he uses to do his job, and just is a pleasure to work with.
Ross was friendly, professional, informative and right on time.
Bri did an excellent job. Highly recommend
Brian is thorough and friendly.
Were in and out very professional would recommend to anyone!
Professional and knowledgable
Good work. Would recommend
Melissa was fantastic and I have used Pointe for years. Thank you!
TJ did an excellent job. Very professional. Thank you!
Ross did an excellent job. ON time. Considerate, knowledgeable and professional. Addressed our concerns and treated all areas as requested. . Always sincere. Carolyn, Deer Park
On-time, fast, efficient and affordable. The guys were friendly and quick, they worked around my dogs for me toa void stressing them out and got the job done. They even cleared the spider webs in the window wells! David was wonderful!
Tyler did a great job. He was thorough, knowledgeable professional and friendly
Nolan called and was very respectful and prompt and friendly
Brian was very friendly and explained many things. He was able to do some extra things such as replacing the sticky boxes in the house. He is very thorough and treated the inside and outside of our house with extreme care which we really appreciated. We are very happy with the work Brian did and thank him and…
Bradley was wonderful with his expertise, , knowledge, service and customer friendliness. I really appreciate the regular visits to keep my home space bug free. Thank you, Bradley!
Awesome service, thank you again Ross.
Caring, professional service!
Eric was very professional. Excellent work
Friendly. Would have liked him to recap what he did as he was here a very short time.
I assume everything is working. No bugs. I did not see Carl because I was at work but he left a card. Thank you for all you do.
I called the Coeur D’ Alene office and was scheduled an appointment right away. I was kept up to date with text messages and a phone call the day of service. Daniel came out and was very friendly and answered all our questions. Very thorough inside and out. I’m happy we chose Pointe and love having a year plan already planned out. Thank You!
Ross did a great job ! Listened to my concerns and reacted professionally to them ! Excellent work.
Thanks for taking care of our rodent problem. We are already seeing an improvement.
Professional
Dakota was pleasant, knowledgeable and efficient.
The pest control person was very nice and sprayed for pests. Also killed a nest of hornets😀
First service. Explained the service and what it covers very well. Thank you!
Service was for ants . Technician was scheduled but when he realized he could not make the appointed time, he called me ans asked if a later time would be OK. I appreciated the call and the chance to schedule for a little later that same day. The technician was friendly and professional. He explained the process and finished it quickly.
Very professional and educational about what they are doing and how it works.
Brian did a fantastic job at my house today. He was friendly told me what he all did. Will recommend this company and make sure they ask for Brian.
Point pest control has done an amazing job! I moved into a hoarder house that was full of insects and rodents and they have taken care of almost every one of them. They are also very friendly and informative about everything they are doing. Also considerate about my animals.
Great service! Friendly staff and knowledgeable! Will be using them again!
Jaryd is always professional, friendly and efficient.
Brian was very informative and professional. I have had very good service with this company.
We've always had great customer service... and very nice employees. Thank you Point Pest
Technician Brian was great! On time, efficient and explained everything that he was doing and what it does to the insects targeted. On top of excellent service, he was a very personable guy. I would 100% recommend this company. Thanks Brian for all the help!
Had a huge issue with elm bugs and ear wigs with the occasional spider. After spraying I could already see the little critter scamper away from the house. And knowing I can give them a call any time if I still notice any bugs even if they didn’t spray for the bug in seeing gives me a piece of mind.
Brian was exceptionally professional and attentive to how our house needed to be taken care of. He was very thorough. We are thankful he is our technician.
Thank you for being prompt and explaining the process. Thank you for being so kind!
I can’t speak more highly of Jason F. He is the technician I request every time my home needs servicing by Pointe Pest. He is kind, efficient, professional and makes me feel very safe and pest free inside and outside my home. He is the technician you want! Jason is top quality and deserves 5 stars ⭐️⭐️⭐️⭐️⭐️.
Aaron was very knowledgeable, professional, efficient and friendly. All of the team members we have had experience do a great job.
The technician was polite and professional.
Brandi is super professional, always timely, and answers all my questions! Cannot recommend her enough! Thank you
Very happy with service.
Tyler did an awesome job and thorough. Since we’ve been using Point, the number of bugs in our house has dropped tremendously.
When I moved back to the area, I was used to the insect issues on the west side, and found myself battling a new breed over here. I called Pointe, and they had a person here the very next day, and from then I have had regular treatments. Bug free. Those are the key words. No mess, no hassle. All our…
Brandi came out and informed us of everything we did not know. She is amazing and highly recommend using this company. Ask for Brandi.
Our Technician was Brian Short and he did an excellent job of addressing all of our pest concerns. We have a cabin that has many challenges with mice, ants and spiders! He was friendly and very professional. Thanks for your attention to detail you did an amazing job! Frank S. and Jill B.
Brandon and associate were professional, helpful and very well groomed.
Great experience with Pointe Pest control. We've used them twice now for different properties and they are super professional and explain everything in advance. Their service is really comprehensive. Will definitely continue to use them.
Bryan was very courteous, knowledgeable and thorough. He made sure to answer all our questions! After having three no shows from another company who billed us and never showed, it was refreshing to not be charged till the service was provided. Thank you guys!
We are receiving the basic indoor and outdoor spray service. Pointe Pest has been very responsive to our inquiries. On our most recent service call, our technician, Tyler, did an excellent job... over and above our expectations. He was extremely professional, courteous, and very thorough in the spray applications.…
They were very professional, on time, and provided a good explanation of their services and what to expect. I will plan on using them again.
Tyler was on time, knowledgeable and quick.
Brandy was polite, informative , and professional.
Tyler was very professional and outgoing! He was very thorough and went above and beyond expectations! He did an outstanding job and we are so pleased with the service he provided!
Tyler treated our house this morning. He was professional and friendly.
This was the second treatment, the first service seemed to slowed the ant growth. I would suggest the technician leave something to indicate he was there.
And as always, Joel was here again to ensure no pest was here to annoy - thanks Joel - you rock!!!
Very professional, thorough, and informative. Been using their service for a year and have been virtually bug free
Brant was our service guy. He came and told us what the game plan was and listened to any extra details I had for concerns. Professional and on time.
Brant sprayed for box elder and stink bugs mainly but covered many other pest. 5 stars for Brant and company. Thank you.
Super quick scheduling, very thorough, great communication. Highly recommend!
Called because of rodent problem. Had used up 16 traps and caught one pack rat convincing me I need a professional. Had used Alta pest control in the past with poor results. My 1st experience with Pointe Pest Control was an immediate response to my phone call. Had a tech (Travis) at my house within a half hour.…
Our technician Travis came out and was extremely knowledgeable and efficient. Can’t say enough about our confidence that our rodent problem will be solved quickly.
Absolutely satisfied with my service. Benjamin has been the tech that's come out to service my house the last 2 times. He's very professional, thorough, and informative. I highly recommend this company for your pest control needs.
Tyler W is an excellent pest tecknition. He is very knowledgeable about insect and rodent pest activity and behavior patterns and was able to resolve all of my previous pest issues discreetly and professionally. Thank you Tyler!!
Ben was early to our appointment in a professional manner. He was courteous, professional, and polite in describing what he was here to do and how we could help him be successful. He went above and beyond in his duties through his professionalism, and in his approach to protecting our home and shed from unwanted…
AWESOME customer service! Ben was super helpful and professional throughout our scheduled service/appointment. Thank you Ben and PPC!
Very professional and very informative on what they were doing I would recommend them!!
Devin Robinson is always very helpful in answering questions and very professional. Thanks Devin!
I really liked and appreciated Chris's thoroughness as well as his kind and respectful nature! Thank you Chris! Pointe Pest Control does a great job with great employees!
Melissa from point pest control did the initial contact and exterminating. She explained what she was doing, great job. She further explained that the stinkbugs come from the pine trees where they eat. Though many died they will continue to come till the weather gets cold. Thanks for the good job!!
I have never called a pest control company, and I feel like I hit the jackpot with this being my first experience! Travis showed up the same day I called, and I was happy to know the treatment was non toxic and that I didn’t need to be worried about carpenter ants ruining my house. I’ll sleep better tonight knowing…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 783 | $53–$133 |
| Hornet & wasp extermination | 554 | $66–$184 |
| Rodent extermination | 523 | $63–$282 |
| Ant extermination | 501 | $71–$246 |
| General pest inspection | 466 | $61–$126 |
| Bug & insect extermination | 344 | $67–$133 |
| Bee extermination | 195 | $181–$282 |
| Home inspection | 158 | $66–$148 |
