How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty53−4.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREPointe Pest Control - Spokane
Spokane Valley, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 4,594 Google reviews
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Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control - Spokane for 8 kinds of job.
Pointe Pest Control - Spokane for bug & insect extermination
Clear ✕All 348 Google reviews tagged “Bug & insect extermination” · showing 220
Ivan was very friendly and respectful.
Thanks again for a great job and professional service!
Very very impressed with the job that was done. He was very thorough and made sure the job was complete. I highly recommend this company!
Tech showed up on time and did what he was supposed to do. I have no bugs in my house, so I’m happy b
I have spiders really bad at my house. Big ones! I had to have someone come back out twice after my original service with (Eric)all within 45 days. The last service beginning of July, the supervisor (Aaron) came and set up all of these sticky traps EVERYWHERE! I waited hopeful that the supervisor did a better job…
Cord did a great job. I was very interested in seeing what activity there had been in my bait stations and he gave me all the information I needed and also threw in that I needed to watch for increased activity after the hops were harvested. Thank you Cord.
This is the 4th time we’ve done business with a pest control company, our second time signing with Pointe. They did a great job for us the first time. However, what I’m super impressed with is the technician we had today, Lee Guzman. He was amazing in every way, going above and beyond and taking care of everything…
TJ was awesome! Very efficient and spread granules even to get rid of my grasshoppers! (They are rampant in the back corner of my yard! Thank you! Then sprayed everywhere I asked inside! Hopefully this takes care of spider problem! Aaack!
The team arrived on time, they were courteous and were in and out in a timely manner. They swept down cobwebs and did a thorough job to insure the ants got the message to get out. Really a great experience.
Chris is one of the main reasons we stay with Pointe Pest. He is courteous, knowledgeable and thorough. He always goes the extra mile when servicing our property. I feel confident in recommending this company. If possible, ask for Chris though my interaction with other employees has been top notch.
Excellent service and reasonable rates. All service technicians are friendly and considerate. Thank you.
Clay Dailey was our tech yesterday. Extremely courteous and outstandingly professional. He came and explained step by step the chemicals he was using as we have 4 dogs that was very important to us. He took his time to ensure he didn't miss anywhere on our property and then he wrote a very detailed report outlining…
Stevie was great! Very helpful and very complete! Thank you!
Absolutely wonderful service. Robert was professional, cheerful, and gave good suggestions for next steps and advice. Great person!
Friendly and thorough.
I've had a severe and recurring problem with wasps. They LOVE all the fencing in my backyard! And occasionally, I've had signs of mice in the garage. Since using Pointe Pest on an established treatment schedule, the number of wasps each spring and summer that return is greatly reduced, and there have been no new…
Brian sprayed today. Always pleasant and very informative.
Did not get the "on our way" text so was caught off guard. Also asked them to please please close all gates when done. They did not, I have dogs, kept them inside of course. Gates left open lead to escaped dogs. Techs need to understand customer requests are very important. They did not say they were leaving either, so no opportunity to speak to them.
Leslie, was kind, thorough and respectful of property.
The two guys who came to do this job were very good they were very thorough and very friendly I very much like having them over for this job at 17 18 13th Street Lewiston idaho.
The service guys have stopped coming to the door when finished with a report and to just say they are done. It was better when they did that. I think Jake may have sprayed poison either on or very near a package on the step that I had gotten which contained medicine. This made me nervous about touching the box…
Great job and prompt!
Daniel was great. He answered all my questions and was very thorough.
Always provide great service and have been a customer for many years
I was not home when he showed up but I did get multiple alerts on my security camera and it looks like he did a thorough job around my house.
Pointe pest has been wonderful. We moved into our new home and shortly discovered a mice problem. It’s now under control and we have peace of mind. They spray for bugs in and out when we request and we love the safer ingredients. Friendly and kind tech visit every time. We are so grateful!
Very friendly and thorough.
The tech, Bri, was on time. I showed her our back yard and how to work the gate. She let me know that she did close the gate as she left. Very friendly, talked about what chemicals she was using and why.
We have a contract to have our house sprayed with insecticide once a quarter. It has really made a difference! The spray they use is not dangerous to our dogs or the feral cats that hunt on our property. 11-13-2025 Bri treated the outside of our house while we were gone. We always feel comfortable with Pointe…
We have had no rodent, spider nor insect problems since working with Pointe Pest. Bri was friendly, .methodical and professional.
11/12/2025 We've been using Pointe Pest Control for several years now, and their techs are all prompt, professional, and courteous. Eric did our latest appointment this week and had helped us knock out a pest problem last month, too. He did a great job. We can always rely on Pointe to solve our pest issues. Thank…
Tyler was great. Showed up on time, explained a few things and answered my questions and got to work.
Brian did a great job, explained everything well, and made what could be a stressful experience feel okay.
Great communication. He let me know 20 mins before he would arrive.
Aaron and Pointe Pest Control are spot on every time. Been using them for years. Aaron is very professional and helpful when you have questions. Thank you for always being there for us!!
Fast and friendly to an old woman
Daniel did a great job treating my house!!! He let me know exactly what he would be treating and asked if I wanted any interior treatment. He was very friendly and professional.
Appointment went very well. Ben was super great and very helpful. He made sure I knew exactly what he was going to do.
Efficient and friendly
Super nice staff and very thorough with their spraying. Since I have set up quarterly spraying they also always come back if I see more spiders, or to remove a bee hive if necessary. One summer we had an issue with mice and they immediately came out to put out traps which was already included in my quarterly…
PPC service is professional and took great care of treating for pests around the home. Great job Brandon. Thank you. service was timely, courteous and professional; a great job.
Brian did an excellent job; he is knowledgeable, proactive, and professional.
Thsnk you for taking care of our pests!!
Very thorough and professional.
Always text to let me know when they are coming and when it's completed
Absolutely love the service we get from Pointe Pest Control! Friendly techs always! Thank you David!
I had an ‘out of cycle’ visit due to an increase in Japanese beetles and stink bugs. My technician, Jessica O’Dell, was fabulous. She went over the problem, gave me options and then did a more than thorough service. These people are great. Happy customer for 4 years!
Nice and professional
Thorough and courteous
Jack did a great job today on all the spiders and other insects.
Once again, Pointe has the best technicians! Jessica exhibits the best that Ponte offers. Service is a pleasure to work with!
Justin lets me know what time he will be arriving so I can meet him to do the inside of my house. Does a great job and
Michael always goes above and beyond my expectations every time he is here.
He was very cordial and willing to help do the best to get rid of these ants. I appreciate it his energy and courteous attitude
Brian Short provided an inspection and extermination for wood eating ants in our cantilever vaulted ceiling. He was not only efficient, but was quick to modify his work to match the actual insect that was causing the problem. Brian communicated the issues and solutions clearly, and made us feel confident of his…
He followed all my requests, and we have not had any serious issues in the last year.
Nice people that work at pointe pest control,Great prices for you to be safe in your house. I get my house sprayed every 3 months and I have not seen 1 spider or any other bugs inside or out of my house. Daniel is excellent at his job.
I have been working with Pointe Pest since 2017 in a professional capacity (they are my vendors for Property Management). I have always had nothing but excellence in service with Keith, Jamiee, and David, and the other technicians. I have always felt like our concerns are heard and addressed, by Rob, Nathan, Israel,…
Austin arrived from Pointe Pest control on time. He was friendly and quickly did his job. I am grateful! Would recommend Pointe Pest Control in the future.
Pointe Pest has kept our pests under control for 2 yrs now. Very effective. Technician Joel did an excellent job today walking around the yard and garage to hit the right spots needing attention. Very friendly and cooperative. Thank you
Aaron Bohanna did our home service today. He's helped us the last year + treatments - every 3 mo and I can't say enough good things about him! Great service and communication and I'm so glad he's our tech! Thanks again, Aaron!
Brandon is very efficient and very professional.
Brian from Pointe Pest Control treated my property yesterday, both inside and outside the house. He’s a nice guy who is very knowledgeable and meticulous. Since Brian has been doing the pest control treatments, my house is spider and mouse free. Yay!
Lance is an excellent service technician. Pleased with his work.
Thank you for a great job! I appreciated the kindness and help to make our home safe for our daughter.
Blake did a great job. Checked out around for wasps that I ask him about. Filled all the bait boxes and sprayed around for other bugs. Nice and polite. Thank Blake for me!
Very thorough
As usual he is nice and informative. Does a good job
Dakota did a fine job. Very professional.
Tech was very knowledgeable about various pests, timing for their control and how to exterminate. She was extremely professional and showed a high respect for interaction with me as a client.
He was appointment young man and an excellent job
Brant was very professional and informative.
Great service and nice people
Tyler was friendly and accommodating of my special request, and did a good, fast job. Thank you!
The gentleman who came, Daniel and Brendon, were excellent techs. They took care of the home and yard. Answered all my questions with knowledge and respect. Gave future advice for continued treatments regarding what to do and what not to do. I will definitely recommend them to future people I come in contact with.
Always a pleasant experience with quality in their products used and the professional way your service rep handles any and all bug problem situations. I highly recommend.
Micheal was attentive and professional.
Carl always does a thorough service & is very personable!
Bri was very helpful on informing me of how everything works and she was very kind, she did a great job!
Pointe Pest is a very efficient, effective Pest Service for many pest needs and concerns. I’ve used them in multiple locations and they are always effective, efficient and friendly and my tech recently, Bri, was also excellent! Answered all my questions and concerns and attended to all areas I pointed out! Thanks to Pointe Pest for your great service.
Bri did a very great job. She took care of everything we asked for. She has a great personality too! Send her again in October!
On time, fast and efficient.
We have used this service for years. They send out good quality people who do a thorough job inside and out. Blake did a great job. He was thorough and polite.
appreciated a call before coming and her service was great
Ben did a great job, especially when looking out for the animals at my house.
Dakota was fantastic! Showed up right on time and was very personable.
Bri was great! She called ahead let me know she was on her way, very appreciative
Carl always does a great job! We love Pointe.
Chris Fox was professional, courteous, and seemed knowledgeable as he proceeded to service our property. He explained what he was going to do and then confirmed what he’d done afterward.
Very Professional and knowledgeable! I would highly recommend Carl for your needs!!!
Always prompt and honest service.
Melissa was cheerful, quick, efficient, and very thorough. She was professional, pleasant and polite. Thank you very much Melissa and Pointe Pest.
Ben did an outstanding job and was extremely friendly, polite and courteous. We have interior areas plus outside decks that are not accessible from the outside and he handled all the areas plus the house exterior like a pro. Well done!!!!
Fast but efficiently effective 👌 personable and thorough.
Great service!
Excellent care. Would highly recommend! Joel does a really nice job and is great with communicating!
Daniel was the tech that serviced my residence. He was extremely personable and attentive. I highly recommend!!!
The gal that sprayed was very courteous and complete.
Great service! They techs are always kind and knowledgeable.
Great work by Brian - thorough and conscientious!
Always friendly, quick, and provides good thorough service!
Carl is always very professional and does a great job, won’t use anyone else
Austin was very professional as always. His regular quarterly visits and treatments have helped prevent ants, spiders, wasps and other insects from being an issue for us.
My tech Tyler was friendly, polite and thorough.
We had an appointment in town so Austin was able to do the work while we were away. Austin has always done an amazing job even when we are away.
We love Pointe Pest Control! We highly recommend this company! They take care of all our Pest issues and stand behind their word! If we ever have an issue of pests between visits they schedule a return trip immediately at no extra charge! AND in over 6 years of service, we've only asked them back once! Their product…
Lance was awesome!
Did a great job!
Lance is always very friendly and helpful with questions. Excellent service.
Aaron was a great tech, took care of everything I needed. Did a great job making quarterly visit to spray & place insect barrier around home.
I have been using Pointe Pest Control for many years and I am more than satisfied with their service. Lance is especially nice, friendly, and thorough! He listens to my concerns, and addresses them! I would highly recommend this company to everyone!
I have been using Pointe Pest Control for 4 plus years...always great results and customer service! Ben provided excellent customer service!
Brian is a very personable young man and thorough, With the service we have gotten we are very happy we switched to Point Pest. Brian was actually early and we let him know right off that pleased us. My husband has a lot of doctor appointments and it’s nice to know that he will make it a point to come early when…
Always friendly and asks if there's something more she can do past the regular treatments.
Chastin communicated well, showed up on time and was very professional and courteous.
Pleasant young man knocked on the door to offer a pest control inspection. It is a new home build so we are expecting some small problems going forward with minor pest so we decided to eliminate a problem before it could start. Very easy to work with. Thank you.
Aaron was very professional and courteous.
They were great! Called back quickly and came out quick. Got rid of our wasps and took down a nest on the roof!
Melissa was excellent in every way.
Brian was very informative and did a great job
I have had excellent service for a number of years by Pointe Pest Control and I would not hesitate to recommend them.
Professional and efficient every time. Definitely recommend them. Good price and keeps the little critters under control with the scheduled service!
Bri did another excellent job at my home! Thank you Pete
Friendly helpful employees always! No more unwanted pest since we’ve been using these guys! 🙂 if we did see anything…the will come back out no problems asked!
Bri took the time to make sure all my concerns addressed.
Great place. Good results!
Carl does a fantastic job. He’s always on time. He answers all questions and is very informative. Does a though job. He sprays every area that I want.
Brant and Kyle were professional, courteous and efficient. A pleasure to work with.
Completed services with no issues. Completed all requested work including removal of hornet nests and re supplying bait to outdoor mouse traps. Excellent service
Helpful in answering questions, efficient, and professional
We have used them for 2-1/2 years. Good communication and very attentive to all our needs. Matt was very courteous and answered our questions and concerns. Highly recommend them for your pest control needs.
Very friendly and got the job done. I recommend them.
Danielle Drake was my tech again & I hope he's always our tech in the future! Fun, friendly & professional! We have almost all ground cover plants so lots of pests are just part of that. Pointe & Daniel do a great job of minimizing the problem.
Brian Short was quick, thorough and gave tips for keeping down bug populations. Thank you, Brian!
Lance is great at always listening to our concerns and spraying additional areas if we feel there is an issue. He always has good advice and is very knowledgeable.
Great service, always professional.
This company is so good. They keep us informed via text and email. The techs (this time was Ross) are professional, nice, and knowledgeable. I am so glad we found this company. Many of our neighbors use them as well.
Outstanding service, very polite and professional. Justin explained what he was going to do, then did it by removing wasps and pest-proofing the exterior part of the house.
The staff that service our home are always super professional. Greg serviced our property today. It was his first time here. He had a great attention to detail and was very conscientious about servicing all the bait traps inside the house, garage, and shop.
Dakota is very friendly and efficient. He does a great job for us!
Austin got right to work and did a thorough job. He was very courteous and followed up before he left with a summary of the service.Thanks Austin
Carl is great and so is the company as a whole. I’ve used them for years and they are always professional and seem to enjoy the work. The first time I used them, they sprayed my house a second time at no extra charge because of the amount of spiders that left after the first round. They absolutely didn’t have to do…
Professional and attentive and geared to customer satisfaction.
Excellent, efficient service and always with a friendly smile..made my day!
I'm happy with their service and product.
Greg was awesome. Super professional, great communication, and very kind.
Daniel was great! He gave our pup a treat and was done in no time!
Very happy with the pest control. Melissa did a good job.
Daniel did great! And was very kind and professional.
Chastin was very friendly, professional and informative. Great service! Will be doing business on a regular basis.
Always communicate well with me, arrive on time and our technicians are always friendly and professional.
Pointe Pest Control is the best in the business. Their tech’s are great, they explain everything they doing, answer any questions you might have. They are kind and courteous, always happy. The office staff is great.
Tyler showed up on time and was very professional and kind. He answered all my questions and will come back free of charge if we see any insects inside and out. We have never had any issues with this company. HIGHLY RECOMMEND.
Always courteous and friendly they do a thorough job. I've had no problem with bugs since they started taking care of my house. Eric was very friendly and professional, I was very satisfied with the service he performed. Highly recommend!!!
Carl always does a fantastic job, always punctual, willing to explain about the stuff he uses to do his job, and just is a pleasure to work with.
We've always had great service from Pointe. This time it was Brian. He is personable, professional, and very thorough. He's very careful not to spray around my veggie garden areas and chickens which means so much to me. I highly recommend Pointe. Thanks, Brian! Boomer Sooner!
Ross was friendly, professional, informative and right on time.
I appreciate that Tyler asked how his previous service had worked. Our overall ant issue is gone and spiders have not been an issue.
I have had a great experience with Pointe Pest and Lance specifically. He is always professional, knowledgeable, and provides updated information.
Brian was very thorough and informative.
Was nice enough to wait 5 minutes til I got home. Told him what I needed and went right to it. Very happy. Great job
Bri did an excellent job. Highly recommend
Bri came out to fill all of our traps today, she was very thorough, she also sprayed for spiders! 😳Friendly and professional!!😁
Lance has always done a great and thorough job!
Brian is thorough and friendly.
Chris, my tech, is awesome! He’s our usual guy and he always does such a great job! He’s so personable that he even remembers our dogs name 🙂 I love this company because they guarantee their work and they have no problem coming back out if there are any pest issues.
He even came up to the door to let me know he was here.
Aaron B, was great. He arrived on time and gave a brief yet thorough explanation of his processes. He got right to work and was very polite and professional. Great experience all around.
Were in and out very professional would recommend to anyone!
We have them out to spray quarterly. Helps keep the beetles and spiders at bay.
He was very professional and answered all my questions.
Brian was so personable, extremely professional and made sure to explain what products and processes he was using to treat our perimeter. Efficient and quickly treated our home. It was nice to know my family and newborn are being protected in our home with the best products.
Ryan was great! Very friendly and professional.
Friendly and thorough service from Brian.
Brian was a true professional, very thorough in his work.
Been using them for years and have always had great service.
Good work. Would recommend
Melissa was fantastic and I have used Pointe for years. Thank you!
Always courteous, timely and efficient.
Very personable and knowledgeable. Did a great job.
TJ did an excellent job. Very professional. Thank you!
Carl is very thorough & I can always trust him in my home.
I was notified by Carl when he would be at my house so my son could get the dogs out. It was nice knowing you are not waiting all day for them to show up
Bri did a great job with our quarterly spray today! She listened and addressed my concerns.
Brian Short’s customer service is great! Always shows up on time, makes a point to remember your name, and all around is a true professional.
I wasn’t home at the time of service, but I received prompt communication before and afterwards. Would definitely recommend!
Ross did an excellent job. ON time. Considerate, knowledgeable and professional. Addressed our concerns and treated all areas as requested. . Always sincere. Carolyn, Deer Park
Pointe Pest Control always has great service, today was not different. I've been using them over a year now and I'm still happy with the results.
Daniel D Was The best technician that has came to my house so far!! Very knowledgeable, very professional, and seems like a really good guy👍🏼
Brian Short was my tech and he did an amazing job helping with my issues and was respectful of my home and yard.
Tyler did a great job. He was thorough, knowledgeable professional and friendly
Bradley was wonderful with his expertise, , knowledge, service and customer friendliness. I really appreciate the regular visits to keep my home space bug free. Thank you, Bradley!
Always attentive. Great work.
Thanks you Melissa!
Aaron did a great job and let me know what to expect.
I'm happy that Chris removed the wasps nests from the overhangs, but they were left on our roof. Also, there seemed to be a spider nest left behind.
Absolutely thorough with all the details of what needed to be done extremely time efficient can definitely say I’ll continue through this company for any pest problems from here on out!!
I have had really good interactions with point pest control. Aaron, was here asked if I had anything that needed extra attention and then got right to work. Professional, non intrusive and very customer centric.
My house is bug free.
Awesome service, thank you again Ross.
Caring, professional service!
Greg was very polite and professional! He explained the process and expected results very thoroughly, answering any questions or concerns that I had. His service was quick and efficient as well! I’m very pleased with all aspects of my service!
Bri did a great job! Thank you
Pointe Pest Control is always on time and professional. We have two dogs that we keep inside when they’re spraying. The short windows of when they’ll be there are great
Friendly, efficient, professional. :)
Eric was very professional. Excellent work
The service tech was friendly, knowledgeable and efficient. Can't ask for more than that!
Thank you for taking the time to answer my questions, being on time, taking in consideration of my animals, and so on… too many great things to say! I highly recommend over other pest control companies in the LC Valley. They care about their customers and follow up, returning calls!
Friendly. Would have liked him to recap what he did as he was here a very short time.
I assume everything is working. No bugs. I did not see Carl because I was at work but he left a card. Thank you for all you do.
Always professional. On time as well.
Matt was patient and full of knowledge we are happy to have him servicing our property!
We had a yellowjacket infestation along our fence line. Carl took the time to listen to the problem, then went to work on them. Not an easy task as they weren't a happy swarm! Over time I've learned Carl is very knowledgeable, always courteous, and ready to listen to the homeowner to help best treat any issues they…
A great company and professionals with their desire to work with the home owners. Always on time, service and assistance always available.
I called the Coeur D’ Alene office and was scheduled an appointment right away. I was kept up to date with text messages and a phone call the day of service. Daniel came out and was very friendly and answered all our questions. Very thorough inside and out. I’m happy we chose Pointe and love having a year plan already planned out. Thank You!
Have used Pointe for years and they do great work, well worth the price to have a pest free home.
Every technician has been good at communicating when they’re coming, as I’ve requested, and then checking to make sure there are no new issues or concerns.
100% reccomend pointe pest control! We notice we had a small mouse problem along with spiders and other bugs.. considering we live in a more rural area and the time of year this is to be excepted but still not something I wanted to deal with. Pointe was able to come out the same day I called to fix our problem. Then…
Very professional When ask to spray additional areas he does Very hard working young man
What's not to like about Pointe Pest Control? Professional, responsive, punctual, good quality, reasonably priced. Techs are an extension of this exceptional company. Thank you, Daniel (and Kenny).
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 783 | $53–$133 |
| Hornet & wasp extermination | 554 | $66–$184 |
| Rodent extermination | 523 | $63–$282 |
| Ant extermination | 501 | $71–$246 |
| General pest inspection | 466 | $61–$126 |
| Bug & insect extermination | 344 | $67–$133 |
| Bee extermination | 195 | $181–$282 |
| Home inspection | 158 | $66–$148 |
