How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty53−4.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREPointe Pest Control - Spokane
Spokane Valley, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 112 wildlife removal services · 4.9★ from 4,594 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control - Spokane for 8 kinds of job.
Pointe Pest Control - Spokane for general pest inspection
Clear ✕All 469 Google reviews tagged “General pest inspection” · showing 200
Ivan was very friendly and respectful.
Very very impressed with the job that was done. He was very thorough and made sure the job was complete. I highly recommend this company!
I like when Josh gets here. I can tell him and let him know. Okay, I've seen too many spiders here. I've seen too many spiders there. And he tells me not to worry, I'll take care of it, and he does. He's quick and thorough about cleaning up all the spider webs. I love it.
I loved that Brian called to let me know when I would expect him. He is very personable and good at what he does
Easy to schedule and quick
I have spiders really bad at my house. Big ones! I had to have someone come back out twice after my original service with (Eric)all within 45 days. The last service beginning of July, the supervisor (Aaron) came and set up all of these sticky traps EVERYWHERE! I waited hopeful that the supervisor did a better job…
Logan was a fantastic technician and he did a terrific job.
Ben Gidley was great. He was friendly and answered any questions we had about bugs. Thank you!
This is the 4th time we’ve done business with a pest control company, our second time signing with Pointe. They did a great job for us the first time. However, what I’m super impressed with is the technician we had today, Lee Guzman. He was amazing in every way, going above and beyond and taking care of everything…
Great service, thanks for your attention to detail.
Clay Dailey was our tech yesterday. Extremely courteous and outstandingly professional. He came and explained step by step the chemicals he was using as we have 4 dogs that was very important to us. He took his time to ensure he didn't miss anywhere on our property and then he wrote a very detailed report outlining…
Stevie was great! Very helpful and very complete! Thank you!
Very nice ppl, a different person each time and they were all great.
Jessica O'Dell is so kind and helpful. Daniel filled in for Jessica one day and was a lot of fun. Wonderful personality and customer service.
Friendly and thorough.
Met Brian today, courteous, knowledgeable, explained things to me that I didn't know.
This company is amazing! They are quick and efficient and always listens to your concerns! I also love how if you an incident (wasp nest pop up) you can call before your next service and they will come take care of it for you
I've had a severe and recurring problem with wasps. They LOVE all the fencing in my backyard! And occasionally, I've had signs of mice in the garage. Since using Pointe Pest on an established treatment schedule, the number of wasps each spring and summer that return is greatly reduced, and there have been no new…
Brian is always thorough and professional. I get a note about a week before the service and he shows up to take care of our house. I am very happy with our service with Pointe!
Leslie, was kind, thorough and respectful of property.
Called to say ETA. On time
Great job and prompt!
As always Damon addressed all my concerns regarding pests in and around my home. He is always professional and thorough and I appreciate the service and the peace of mind.
We count on Pointe Pest Control! Your regular visits keep us mostly pest free. You’ve always fixed any problem that we’ve had, and have come out for extra visits if needed. Thank you!! And your representatives are always pleasant, efficient and courteous.
Blake is so incredible and thoughtful and explains why he does his Job
Daniel was great. He answered all my questions and was very thorough.
I was not home when he showed up but I did get multiple alerts on my security camera and it looks like he did a thorough job around my house.
We have been using Pointe for 3 years now and have never been disappointed in their level of service and care for our home.
Very friendly and thorough.
Fabulous service. So educated and informed.
The tech, Bri, was on time. I showed her our back yard and how to work the gate. She let me know that she did close the gate as she left. Very friendly, talked about what chemicals she was using and why.
We appreciate that Brian arrives when expected , efficient completes a thorough inspection of traps, explains what he found and his resulting actions, clearly responds to our questions, then shares a clear plan for his next periodic visit.
11/12/2025 We've been using Pointe Pest Control for several years now, and their techs are all prompt, professional, and courteous. Eric did our latest appointment this week and had helped us knock out a pest problem last month, too. He did a great job. We can always rely on Pointe to solve our pest issues. Thank…
Brian did a great job, explained everything well, and made what could be a stressful experience feel okay.
Jessica is a rock star! ⭐️ thank you for keeping the spiders outta my house
Our service tech, Brian, was an absolute champ and super knowledgeable about the process. We had a great conversation about the service and he showed me places I didn’t even know were infested. Great guy, great service!
Super nice staff and very thorough with their spraying. Since I have set up quarterly spraying they also always come back if I see more spiders, or to remove a bee hive if necessary. One summer we had an issue with mice and they immediately came out to put out traps which was already included in my quarterly…
PPC service is professional and took great care of treating for pests around the home. Great job Brandon. Thank you. service was timely, courteous and professional; a great job.
Brian did an excellent job; he is knowledgeable, proactive, and professional.
Jessica Odell performed the service efficiently, was friendly and let me know about the bait boxes.
Always willing to answer questions and concerns we have. He’s the best exterminator we have worked with!!
Very thorough and professional.
Professional and thorough. Brian did an excellent job and was very pleasant to work with. Thanks, Brian
A+ service
Once again, Pointe has the best technicians! Jessica exhibits the best that Ponte offers. Service is a pleasure to work with!
Jack was very thorough in his visit. He listened to our concerns about carpenter ants and explained how he was going to address them. Very professional.
Austin did a great job listening to my concerns and attending to a couple of areas that needed a little extra attention. His friendly manner and efficient service was great.
Jack was very personable and was able to address my concerns about spiders. Jack came back again and exceeded my expectations. Thank you Jack for a great pest control service on my house - especially setting up so that the spiders don’t come in the house!
Great service and very professional. He is very knowledgeable and provided easy to understand information. 100% easy to talk too and would recommend to anyone
I have been working with Pointe Pest since 2017 in a professional capacity (they are my vendors for Property Management). I have always had nothing but excellence in service with Keith, Jamiee, and David, and the other technicians. I have always felt like our concerns are heard and addressed, by Rob, Nathan, Israel,…
As always, Brian is amazing! So professional, goes above and beyond. Couldn’t recommend Brian and Pointe Pest Control more!!!!!
I had asked for the sticky pads prior to the service and am not seeing where any were left. This is something that has always happened in the past.
Tyler and Scott offer superb customer service. They leave no bug behind.
Prompt and professional.
TJ is great!
I just moved to Chattaroy , and was worried about rodents moving in for the winter and was told that Pointe Pest Control was the best . And they did not disappoint. Josh my service technician was promt and called beforehand giving me time to get my 3 large dogs under control and at 70 this can be difficult with…
Aaron Bohanna did our home service today. He's helped us the last year + treatments - every 3 mo and I can't say enough good things about him! Great service and communication and I'm so glad he's our tech! Thanks again, Aaron!
Thank you Tyler Warren for coming to our house to control all the spiders and other critters around the soon. Such a nice guy. Super friendly and informative
Brian from Pointe Pest Control treated my property yesterday, both inside and outside the house. He’s a nice guy who is very knowledgeable and meticulous. Since Brian has been doing the pest control treatments, my house is spider and mouse free. Yay!
I discovered that I have a mouse in my house. No one wants to have a mouse in their house. Rob made time in between appointments to come to my home for an assessment. He was very thorough and explained what he was seeing and what my options were. I signed up for a one year service. Brian and Eric came out later same…
Brian is a great asset! Knowledgeable, Nice, & Thorough.
Aaron was amazing - s uper polite, hard working, quick and very informative.
Thank you for a great job! I appreciated the kindness and help to make our home safe for our daughter.
Blake did a great job. Checked out around for wasps that I ask him about. Filled all the bait boxes and sprayed around for other bugs. Nice and polite. Thank Blake for me!
Thorough, fast and on time!
Ben was very friendly when he came to our home. He was professional and courteous. Pointe has been helpful ever since we started using them several years ago.
Great work and very courteous! Highly recommend.
Professional and personable staff
Ben, my technician, has been monitoring and treating my mouse problem for some time now. He remembers everything from all past visits, and addresses every single issue. I am relieved and confident to say that my mouse invasion has slowed down significantly and is under control. I am grateful for the excellent…
Micheal was attentive and professional.
Carl always does a thorough service & is very personable!
Great customer service.
Pointe Pest is a very efficient, effective Pest Service for many pest needs and concerns. I’ve used them in multiple locations and they are always effective, efficient and friendly and my tech recently, Bri, was also excellent! Answered all my questions and concerns and attended to all areas I pointed out! Thanks to Pointe Pest for your great service.
Bri did a very great job. She took care of everything we asked for. She has a great personality too! Send her again in October!
On time, fast and efficient.
Carl always shows up on time and does a great job!
appreciated a call before coming and her service was great
Ben did a great job, especially when looking out for the animals at my house.
Thank you Tyler for the quick but thorough service! Confirmed no active mice but still great to be proactive! Overall the company was super responsive and styler was super communicative.
Branton did a fantastic job keep up the hard work. He also wore boot covers inside the home which was nice thank you so much for paying close attention to detail. I have used other company’s in the past and they were not good at all. I am very happy with your company and the technicians you send out thank you.
Daniel is a great technician - knows his stuff and very friendly, too!
Brian Short was professional, courteous and thorough.
Bri was great! She called ahead let me know she was on her way, very appreciative
Chris Fox was professional, courteous, and seemed knowledgeable as he proceeded to service our property. He explained what he was going to do and then confirmed what he’d done afterward.
Brian was knowledgeable and helpful!
Travis Cross at Pointe Pest Control was prompt, friendly and professional. He answered the questions I had and explained what he was going to do for my first treatment. Thanks again!
Great communication, work quickly and got the work done the day I called.
Melissa was cheerful, quick, efficient, and very thorough. She was professional, pleasant and polite. Thank you very much Melissa and Pointe Pest.
Today, Tavis Zortman provided professional sjd prompt service. We have been customers for close to 13 years.
Tyler was awesome! Very polite and knowledgeable about the product, taking the time to explain the chemicals used - what they do and how they work. He even went so far as to turn around after our service to tackle one more thing per my request! Impressed and satisfied! When it comes to pest control, we choose…
Brian was AWESOME Good listener Caring and informative. Thank you Brian ! Good Job
Great service!
Excellent care. Would highly recommend! Joel does a really nice job and is great with communicating!
Always reliable, professional and friendly.
Daniel was the tech that serviced my residence. He was extremely personable and attentive. I highly recommend!!!
Pointe Pest Control is great company! Excellent customer service! They were, and are, so accommodating to my schedule. Isaac was very thorough. I would absolutely recommend PPC for all your pest control needs. Great business transaction from start to finish.
These folks are great. If you are looking for pest control I’d highly recommend using them. We have a large old house and we have had great results. Update: All our techs have been fantastic. We had Jessica in today and she was wonderful. Thanks!
Pointe came out for a follow up in between services because we had a couple of new wasps nests and some ants had reappeared. No questions, no additional charges and they were available within a day or two of calling to schedule. Good, professional service.
Great service! They techs are always kind and knowledgeable.
Great work by Brian - thorough and conscientious!
Always friendly, quick, and provides good thorough service!
Austin was very professional as always. His regular quarterly visits and treatments have helped prevent ants, spiders, wasps and other insects from being an issue for us.
We had Daniel come today and spray our home exterior and check our (mouse) bait boxes. He also sprayed inside - even though I didn't call ahead to request it. I really have appreciated his service every time he has been here.
Travis was absolutely fantastic! Travis was extremely polite, happy and well presented! An absolute credit to the company! Dealing with the company was very easy. Steve called with an explanation of services, servicing schedules, payment and organized Travis to come out the next morning. Absolutely fantastic…
We love Pointe Pest Control! We highly recommend this company! They take care of all our Pest issues and stand behind their word! If we ever have an issue of pests between visits they schedule a return trip immediately at no extra charge! AND in over 6 years of service, we've only asked them back once! Their product…
Did a great job!
Ross did a wonderful job. He was thorough, helpful with questions, and knowledgable. Thank you!
Aaron was a great tech, took care of everything I needed. Did a great job making quarterly visit to spray & place insect barrier around home.
I have been using Pointe Pest Control for 4 plus years...always great results and customer service! Ben provided excellent customer service!
Ben was incredibly flexible to meet a change in my scheduled appointment. When he arrived he took the time to walk me through some issues to watch for on our mouse issue. Really appreciate the professionalism and attention to detail. Been with Pointe Pest Control 3 years and highly recommend.
TJ was a pleasure to work with. Couldn’t have been happier with his work
Brian is a very personable young man and thorough, With the service we have gotten we are very happy we switched to Point Pest. Brian was actually early and we let him know right off that pleased us. My husband has a lot of doctor appointments and it’s nice to know that he will make it a point to come early when…
Brandi is wonderful! Explains in detail the services that are being provided and/or not provided and why. Very professional and on time. Thank you !!
Brandi Beck, our technician, was great to work with. She is extremely knowledgeable and explained everything she was doing, providing options on service, and shared information on insect's life spam, habitat, etc. Looking forward to working with her on our next service!
Always friendly and asks if there's something more she can do past the regular treatments.
Brian has been informative and helpful. I am happy with his willingness to listen and help with my concerns.
Top Notch in my opinion!!
Thanks Melissa!
Eric did a great job. They always do.
Great experience yet again!
Bri was very professional, knowledgeable, and kind. She shared tips that I can use in the future. The Point Pest is fortunate to have such an amazing employee. Thanks Bri!
Aaron was very professional and courteous.
Very professional and great communication
Very pleasant and professional technicians. Always responsive to specific requests and questions. I'm very pleased with the preventative service they provide.
Brian was very informative and did a great job
I appreciate Eric. He arrived on time and is always willing to answer any questions that I may have regarding the services that may or may not be needed
I was able to talk to Lance about 2 areas of concern and he took care of them and said to call if they come back before the next service.
Professional and efficient every time. Definitely recommend them. Good price and keeps the little critters under control with the scheduled service!
Bri took the time to make sure all my concerns addressed.
I cannot thank Pointe Pest Control enough. They are always responsive when I call, they bring out needed traps for spiders and sometimes mice, and they do not judge me for my dislike of spiders and mice. I’ve had the pleasure of meeting three different staff at the company and each one of them are kind, informative,…
Always professional and friendly. Does an amazing job. Highly recommended
Very professional, highly recommended! Thank you for taking care of the Hornet nest
Very friendly and got the job done. I recommend them.
Lance is great at always listening to our concerns and spraying additional areas if we feel there is an issue. He always has good advice and is very knowledgeable.
Outstanding service, very polite and professional. Justin explained what he was going to do, then did it by removing wasps and pest-proofing the exterior part of the house.
Daniel was great and speedy! He was very understanding of our asks and patient while I put up the pups. I’ve been with Point Pest since I moved to Spokane and recommend them to everyone.
Very nice & professional & super informative.
We’ve had Pointe Pest do our pest service since 2017 and they’re great. On time, friendly, thorough, and they’ll come back and mitigate any pest issues you might have post regular treatment at no cost.
Austin got right to work and did a thorough job. He was very courteous and followed up before he left with a summary of the service.Thanks Austin
Called Pointe Pest Control today to schedule services and Travis, Josh and Michael came immediately and we received our first service! Very happy with the professionalism these boys have. Thank you!
Carl is great and so is the company as a whole. I’ve used them for years and they are always professional and seem to enjoy the work. The first time I used them, they sprayed my house a second time at no extra charge because of the amount of spiders that left after the first round. They absolutely didn’t have to do…
Professional and attentive and geared to customer satisfaction.
Ross is friendly and professional. He did a thorough job applying spray around the perimeter of the outside of the house. I will continue to use this company.
Excellent, efficient service and always with a friendly smile..made my day!
Our tech Chris showed up on time. He checked our yard and garage. He sprayed and was on his way! He takes excellent care of our property. We have no bugs or mice since we signed up for this service! Highly recommend!
This is the first time Joel has been to the house and I would like his services going forward. He is amiable, knowledgeable, and thorough. I look forward to seeing him in 3 months.
Chastin was very friendly, professional and informative. Great service! Will be doing business on a regular basis.
Always courteous and friendly they do a thorough job. I've had no problem with bugs since they started taking care of my house. Eric was very friendly and professional, I was very satisfied with the service he performed. Highly recommend!!!
Carl always does a fantastic job, always punctual, willing to explain about the stuff he uses to do his job, and just is a pleasure to work with.
Pointe Pest Control has been servicing our property for a number of years. They’ve always provided reminders each quarter followed by prompt billing. I also appreciate that they let me know they’ve arrived on site before application.
Ross was friendly, professional, informative and right on time.
Friendly & Fast!
I have had a great experience with Pointe Pest and Lance specifically. He is always professional, knowledgeable, and provides updated information.
Was nice enough to wait 5 minutes til I got home. Told him what I needed and went right to it. Very happy. Great job
Bri did an excellent job. Highly recommend
Bri came out to fill all of our traps today, she was very thorough, she also sprayed for spiders! 😳Friendly and professional!!😁
Pointe Pest has been excellent at keeping insects and spiders at bay. No mice either. During the summer they removed the wasp nests up high immediately and completely. Lance was the tech here again today and addressed the needs well and was kind, respectful, and helpful.
Bri was very professional and kind. My elderly mother was left home and our young dog wouldn't listen to my mother and Bri was kind to walk the dog to the door so my mother could put him inside. she also knew how to ignore the puppy jumping around her and that helped to teach the dog a lesson. Thank you Bri for…
Brian, our pest servicer, was very professional and addressed all our concerns. Would highly recommend.
Brian is thorough and friendly.
TJ did a great job!!
He even came up to the door to let me know he was here.
I had a good spider near the doorway that we had been watching for weeks and Aaron moved him(her?) to the tree out front before spraying the area. I really appreciate that.
Aaron B, was great. He arrived on time and gave a brief yet thorough explanation of his processes. He got right to work and was very polite and professional. Great experience all around.
DO NOT HIRE THIS COMPANY. This company engages in the criminalization of private debt. I missed one payment because my card was stolen, and I had to update my cards and auto-pay. Point Pest Control abused the service contract by sending it immediately to debt collectors, they tripled their fees and charged me…
Ryan was great! Very friendly and professional.
Very professional and very quick servicing. Very good about answering questions and addressing any issues.
Bradley was great. Very knowledgeable, friendly, and thorough. He explained the process and helped educate us on the chemicals he’d be using which helped me feel confident using them around my kids and pets.
Friendly and thorough service from Brian.
Melissa was on time at our house, respectful and diligent in her work. We always like having Melissa do the pest control & glad to have pointe pest control at our home.
I have been having some issues with spiders, black widows particularly and Eric was able to come out the next day and get my place sprayed and set up on a quarterly calendar. Very pleased and look forward to not having any more spiders!
Joel was outstanding in his service to address an early stage rodent issue - explained everything clearly, and made sure all my concerns were addressed. Happy customer, A+++
Lance is amazing and very professional. Lance has been spraying our home for many years.
Melissa was fantastic and I have used Pointe for years. Thank you!
Quick, timely, and accurate application!
Always courteous, timely and efficient.
Brad was friendly, professional, and explained the process thoroughly. He provided additional suggestions and moved quickly - thanks for your help!
TJ did an excellent job. Very professional. Thank you!
Aaron was very professional and on time for my appointment- thank you!
Justin from Pointe Pest did a thorough job and even went out of his way to follow up on a question I had. I appreciated that.
Brian Short’s customer service is great! Always shows up on time, makes a point to remember your name, and all around is a true professional.
Always friendly and thorough. Thank you for moving my dogs water dish before you spray. Very thoughtful of you.
Ross did an excellent job. ON time. Considerate, knowledgeable and professional. Addressed our concerns and treated all areas as requested. . Always sincere. Carolyn, Deer Park
Lance has been great over the last five years, we appreciate him!
Wonderful staff and service!
Greg D was very professional and polite, I would recommend pointe pest control to anyone. Thank you Greg for making sure all of my spider and ant concerns were addressed.
He was very friendly. Accidently sprayed our front screen door with overspray and cleaned the window right away Reported the findings of his job and was on his way . Probably the best service agent we have had!
Chris is both knowledgeable and respectful. He goes above and beyond!
They were really professional and they have great prices. They also didn't mind my dogs barking in the other room and got everything done quickly. Would recommend.
Dakota did a great job!
On-time, fast, efficient and affordable. The guys were friendly and quick, they worked around my dogs for me toa void stressing them out and got the job done. They even cleared the spider webs in the window wells! David was wonderful!
Company is responsive and responsible. Technicians are knowledgeable. Always show up when they say they're going to.
We have never had a pest problem in our home even though living on 10 acres. This AM I came across ants crawling all over and around our kitchen. My neighbor recommended Pointe Pest Control only yesterday. I called them immediately. Their process and costs were explained thoroughly and we were lucky enough to…
Chastin found additional yellow jacket activity we hadn’t even seen yet and took care of all the little buggers. He worked quickly and professionally. Totally recommend!
Nolan called and was very respectful and prompt and friendly
Brian was very friendly and explained many things. He was able to do some extra things such as replacing the sticky boxes in the house. He is very thorough and treated the inside and outside of our house with extreme care which we really appreciated. We are very happy with the work Brian did and thank him and…
Always attentive. Great work.
Ross was helpful with any questions I had. In fact he asked if I had any questions several times. Did a good job.
They communicate well and have great knowledge about their business.
Very friendly and kind. Especially towards my dog :)
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 783 | $53–$133 |
| Hornet & wasp extermination | 554 | $66–$186 |
| Rodent extermination | 523 | $66–$282 |
| Ant extermination | 501 | $71–$246 |
| General pest inspection | 466 | $61–$126 |
| Bug & insect extermination | 344 | $67–$133 |
| Bee extermination | 195 | $181–$282 |
| Home inspection | 158 | $66–$148 |
