How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREPointe Pest Control - Spokane
Spokane Valley, WA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 4,594 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control - Spokane for 8 kinds of job.
Pointe Pest Control - Spokane for home inspection
Clear ✕All 160 Google reviews tagged “Home inspection” · showing 120
Ethan was incredibly professional, personable, and knowledgeable! He took the time to answer our questions and made the entire experience easy and reassuring. Point Pest Control continues to exceed our expectations with their excellent service and attention to detail.
Within 24 hours no yellow jacket activities seen, as promised by the Tech. The only quam I have is the automatic enrollment into an annual program.
The salesman was overbearing and very pushy. Once I agreed to their hundred dollar fee they came out and supposedly used some type of powder on my bushes and home to get rid of the spiders. I called another week later and they had to do it again. Another week later and they were worse than they were the first time.…
This is the 4th time we’ve done business with a pest control company, our second time signing with Pointe. They did a great job for us the first time. However, what I’m super impressed with is the technician we had today, Lee Guzman. He was amazing in every way, going above and beyond and taking care of everything…
Clay Dailey was our tech yesterday. Extremely courteous and outstandingly professional. He came and explained step by step the chemicals he was using as we have 4 dogs that was very important to us. He took his time to ensure he didn't miss anywhere on our property and then he wrote a very detailed report outlining…
Very friendly and thorough
Jessica O'Dell is so kind and helpful. Daniel filled in for Jessica one day and was a lot of fun. Wonderful personality and customer service.
Met Brian today, courteous, knowledgeable, explained things to me that I didn't know.
Very polite and professional. Great service!! 100% recommended.
Great teck very personal. Nice job well done!
Pleasant cooperative person, very professional, and knows his job performance
This is my usual serviceman and he listened to my concerns and did a great job of treating my home. I was having a spider problem again and he paid attention to what I was telling him and hopefully the problem is gone again. Great job! Here it is just going into winter mode. Had some spider problems again and…
Very efficient and knowledgeable, always pleased with the service from Pointe!
Great contact that they are coming out ahead of time. Contacted when they get here and are quick and thorough. Asked about any issues as well. Great service and friendly.
I had a gentleman by the name of Brian from Pointe Pest Control, really nice guy, came to my apartment unit for a flea extermination, very knowledgeable and knew how to do his job, reassured me that if I had any issues to just call him back. Absolutely recommend to anyone have issues with any type of pests, etc..
Called to say ETA. On time
Pointe came out just for a free inspection when I found a bed bug. They came out the day I called and it was right before a holiday. They offered great expertise and there was no pressure to continue services when he didn’t find more bedbugs. It felt like he truly just wanted to help.
He was so helpful!
We count on Pointe Pest Control! Your regular visits keep us mostly pest free. You’ve always fixed any problem that we’ve had, and have come out for extra visits if needed. Thank you!! And your representatives are always pleasant, efficient and courteous.
Daniel was great. He answered all my questions and was very thorough.
You guys are the BEST!!
Love Pointe Pest.
I absolutely appreciate them more than they will ever know! Haven't seen any more pests in over a week
These guys are the best! I hope this is the right location for Brian who did our service. So efficient, so professional, and a great personality. He was amazing. Point Pest Control hold onto him!
Fabulous service. So educated and informed.
Tyler was amazing . Knowledge, flexible and very great to work with. They wanted me to wait on tearing out a wall to observe, and he jumped right in and helped with demo. He helped pack the debris out too. He was good at assuring me that, while we saw quite a bit of damage and activity, everything was going to be…
We appreciate that Brian arrives when expected , efficient completes a thorough inspection of traps, explains what he found and his resulting actions, clearly responds to our questions, then shares a clear plan for his next periodic visit.
Outside of an address mix up, Jessica was very polite and efficient.
Jessica is a rock star! ⭐️ thank you for keeping the spiders outta my house
Excellent service
PPC service is professional and took great care of treating for pests around the home. Great job Brandon. Thank you. service was timely, courteous and professional; a great job.
Jacob did a great job…….as he always does!
Lance is a valued service provider. He is personable and professional. He checked out our garage and basement for any rodent activity. His thoroughness gives us peace of mind.
Jessica did a great job, she addressed my concerns. Definitely recommended pointe Pest Control.
Once again, Pointe has the best technicians! Jessica exhibits the best that Ponte offers. Service is a pleasure to work with!
Wonderful
Great service and very professional. He is very knowledgeable and provided easy to understand information. 100% easy to talk too and would recommend to anyone
I have been working with Pointe Pest since 2017 in a professional capacity (they are my vendors for Property Management). I have always had nothing but excellence in service with Keith, Jamiee, and David, and the other technicians. I have always felt like our concerns are heard and addressed, by Rob, Nathan, Israel,…
TJ is great!
Great attitude!
I discovered that I have a mouse in my house. No one wants to have a mouse in their house. Rob made time in between appointments to come to my home for an assessment. He was very thorough and explained what he was seeing and what my options were. I signed up for a one year service. Brian and Eric came out later same…
If I could give him 10 stars I would! Did a WONDERFUL job getting me setup. I am more than happy with David and Point Pest Control!
Brian came and was very friendly and addressed my concerns and questions
Feel like Branton was best tech we’ve had here.
Bri was super friendly and informative! She worked very efficiently!
I was very pleased with Jack's work. He was friendly and very professional!
Tech was very knowledgeable about various pests, timing for their control and how to exterminate. She was extremely professional and showed a high respect for interaction with me as a client.
Arron was very professional and knowledgeable on everything. He was also a pleasant, courteous and a real pleasure to work with. We would love to have him as our permanent technician if ok with him and the company.
Aaron Bohanna is an excellent technician. Always courteous and stops at front door upon arrival to see if any new needs or issues but always takes care doing his inspections with a fantastic attitude no matter the weather conditions. We so enjoy his positive dedication, service, and appearence. Thank you!!
Jacob was great!
Very pleased with the service I received by Jessica. She was very responsive to my concerns and informative about the applications. She delightful to converse with.
Brian was very professional and knowledgeable about our rodent problem. He was able to work efficiently while guiding us on how to handle the traps and didn’t hesitate to answer all our questions. I would recommend 100%!
Michael was great! Super informative and gave us reassurance that our issues would get resolved. He worked quickly and seemed to be a great teacher to his apprentice!
Thank you Tyler for the quick but thorough service! Confirmed no active mice but still great to be proactive! Overall the company was super responsive and styler was super communicative.
Melissa gives great service. She was was very professional.
Quarterly dwelling & rodent maintenance. Aaron addressed all my questions & always does a thorough job
Chastin did a complete and thorough job!
Chris Fox was professional, courteous, and seemed knowledgeable as he proceeded to service our property. He explained what he was going to do and then confirmed what he’d done afterward.
Melissa was cheerful, quick, efficient, and very thorough. She was professional, pleasant and polite. Thank you very much Melissa and Pointe Pest.
Tyler was awesome! Very polite and knowledgeable about the product, taking the time to explain the chemicals used - what they do and how they work. He even went so far as to turn around after our service to tackle one more thing per my request! Impressed and satisfied! When it comes to pest control, we choose…
Brian was AWESOME Good listener Caring and informative. Thank you Brian ! Good Job
Fast but efficiently effective 👌 personable and thorough.
Excellent care. Would highly recommend! Joel does a really nice job and is great with communicating!
Daniel was informative and made me feel at ease. He looked into an issue during a routine inspection and helped me narrow down the cause of the situation. Polite, friendly and very helpful.
We had an appointment in town so Austin was able to do the work while we were away. Austin has always done an amazing job even when we are away.
Always such great service and results. Very professional company and easy to work with.
Top Notch in my opinion!!
Great experience yet again!
Very pleasant and professional technicians. Always responsive to specific requests and questions. I'm very pleased with the preventative service they provide.
Brian was very informative and did a great job
Very friendly and got the job done. I recommend them.
Brian Short was quick, thorough and gave tips for keeping down bug populations. Thank you, Brian!
Professional and attentive and geared to customer satisfaction.
On point as always
Had a great experience. He was always helpful. Very polite.
Our tech Chris showed up on time. He checked our yard and garage. He sprayed and was on his way! He takes excellent care of our property. We have no bugs or mice since we signed up for this service! Highly recommend!
I don't often post public reviews, but Pointe Pest Control is worthy of the effort. Chris's visits have been regular, with great communication, and I have a "pest free" home.
Always courteous and friendly they do a thorough job. I've had no problem with bugs since they started taking care of my house. Eric was very friendly and professional, I was very satisfied with the service he performed. Highly recommend!!!
I have had a great experience with Pointe Pest and Lance specifically. He is always professional, knowledgeable, and provides updated information.
He was fast & efficient. Addressed all my concerns! Great service!
Was nice enough to wait 5 minutes til I got home. Told him what I needed and went right to it. Very happy. Great job
Bri did an excellent job. Highly recommend
Chastin was on time, friendly, professional. He was efficient and did the work quickly.
Aaron B, was great. He arrived on time and gave a brief yet thorough explanation of his processes. He got right to work and was very polite and professional. Great experience all around.
Always kind and thorough!
Always on time,very professional,polite,willing to help you.
Friendly and thorough service from Brian.
I like this company and their associates. Employees seem very knowledgeable and it is apparent that they are dedicated to their job. Very professional.
Melissa was fantastic and I have used Pointe for years. Thank you!
Tyler was very nice and put up with my dog!
Gave opinion and estimate.. Sined for service.
Always courteous, timely and efficient.
I really appreciated that Techician Chris made the time to come back after I had missed him when he inspected our home, because I had something I wanted to point out to him. When he came back at the end of his shift he was pleasant and professional.
Tyler was on time, friendly, professional, and did his job well.
Very friendly and kind. Especially towards my dog :)
Caring, professional service!
Friendly. Would have liked him to recap what he did as he was here a very short time.
Good Service
We had a yellowjacket infestation along our fence line. Carl took the time to listen to the problem, then went to work on them. Not an easy task as they weren't a happy swarm! Over time I've learned Carl is very knowledgeable, always courteous, and ready to listen to the homeowner to help best treat any issues they…
Every technician has been good at communicating when they’re coming, as I’ve requested, and then checking to make sure there are no new issues or concerns.
100% reccomend pointe pest control! We notice we had a small mouse problem along with spiders and other bugs.. considering we live in a more rural area and the time of year this is to be excepted but still not something I wanted to deal with. Pointe was able to come out the same day I called to fix our problem. Then…
I always ask for Lance. He’s very kind and knowledgeable. He gets how much i hate bugs & makes sure I’m taken care of with traps and sprays the areas that are bad. He always gets the bee’s nests down that are impossible to reach. He’s great with my kids and dogs. Always makes sure their food is up when spraying an…
Bradley did a great job and was really professional.
Good people to work with, knowledgeable and helpful, willing to listen and accommodate my needs.
Ross was on time, courteous , did everything he was suppose to do. We had a good experience. Thank you!
Forrest Anna Kenny
Very thorough and knowledgeable
Brian was very informative and professional. I have had very good service with this company.
excellent customer service, techs appear to be knowledgeable
Fast, efficient, effective and professional. We appreciated very much the friendly manner and informative time spent with our technician, Dan Cools.
I can’t speak more highly of Jason F. He is the technician I request every time my home needs servicing by Pointe Pest. He is kind, efficient, professional and makes me feel very safe and pest free inside and outside my home. He is the technician you want! Jason is top quality and deserves 5 stars ⭐️⭐️⭐️⭐️⭐️.
This company was outstanding and deserves a shoutout because of our pest control exterminator was superb and his customer service and professionalism went above and beyond and was what I consider impeccable! His name was Brant and the way he explained what he was doing and gave a detailed list of what’s steps he was…
Brandi, is amazing. I appreciate the fact that she took her time to inspect my home for entry points. I’m rodent free because of her. Thank you!
Very professional. I feel so much better having them come out an get rid of the unwanted housegjests.
Kenny Bartlett is amazing. He came out and performed an inspection. He could have easily performed an unnecessary service and taken our money but he didn't. He was completely honest and upfront about the fix and didn't have to do any treatments. He was honest, friendly and so appreciated for all of his…
Tyler was amazing! Very friendly, knowledgeable, and thorough. Best pest control company ever! Highly recommend!!! Five Stars Tyler!!! Thank you!!! :)
The phenomenal service started with Steven promptly contacting me and setting up an appointment. Then Brandon and Kyle showed up perfectly on time. They were kind, professional, and extraordinarily passionate about their job! Kyle is a super ninja who was able to take care of the interior during naptime. Both kids…
I would recommend this company for set services. The guys came to my home were knowledgeable. Great customer service. The price is worth it. This is great company for your home owner needs.
Bryan was very courteous, knowledgeable and thorough. He made sure to answer all our questions! After having three no shows from another company who billed us and never showed, it was refreshing to not be charged till the service was provided. Thank you guys!
They rock. Sent an email about a possible problem Steve came did an inspection And answered my questions and gave me info. Turns out that there was no problem and they didn't charge a thing.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 783 | $53–$133 |
| Hornet & wasp extermination | 554 | $66–$184 |
| Rodent extermination | 523 | $63–$282 |
| Ant extermination | 501 | $71–$246 |
| General pest inspection | 466 | $61–$126 |
| Bug & insect extermination | 344 | $67–$133 |
| Bee extermination | 195 | $181–$282 |
| Home inspection | 158 | $66–$148 |
