How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty53−4.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREPointe Pest Control - Spokane
Spokane Valley, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 112 wildlife removal services · 4.9★ from 4,594 Google reviews
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Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control - Spokane for 8 kinds of job.
Pointe Pest Control - Spokane for hornet & wasp extermination
Clear ✕All 556 Google reviews tagged “Hornet & wasp extermination” · showing 300
Ivan was very friendly and respectful.
Within 24 hours no yellow jacket activities seen, as promised by the Tech. The only quam I have is the automatic enrollment into an annual program.
We’ve been customers for years, until things recently took a bad turn with my own home. Pointe Pest Control serviced our Spokane County home for wasp nests on 7/30/26. The product left multiple oily stains on our composition shingle roof. We reported it immediately, Mike accepted responsibility (they’d sent a…
Logan was a fantastic technician and he did a terrific job.
The salesman was overbearing and very pushy. Once I agreed to their hundred dollar fee they came out and supposedly used some type of powder on my bushes and home to get rid of the spiders. I called another week later and they had to do it again. Another week later and they were worse than they were the first time.…
If I could give zero stars to leave a review I would! My husband and I were very specific about needs and explained very thoroughly where the yellow jackets were on our roof and around our eaves. We have a completely flat walkable roof and the guy who came out DID NOT even treat anything except a walk around ( he…
Ben Gidley was great. He was friendly and answered any questions we had about bugs. Thank you!
This is the 4th time we’ve done business with a pest control company, our second time signing with Pointe. They did a great job for us the first time. However, what I’m super impressed with is the technician we had today, Lee Guzman. He was amazing in every way, going above and beyond and taking care of everything…
Came out and “sprayed” for pests and bugs but unfortunately none of the hornets, spiders, ants or gnats were deterred or eliminated by what ever they was sprayed and I had to call another pest control company out to my house to spray. This is has been a ln issue over the past 3 yrs. I will be moving to another pest control company going forward.
They came and did a treatment at the home we’re renting after we spotted some wasps flying around. Very thorough and informative. Would work with them again!
Clay Dailey was our tech yesterday. Extremely courteous and outstandingly professional. He came and explained step by step the chemicals he was using as we have 4 dogs that was very important to us. He took his time to ensure he didn't miss anywhere on our property and then he wrote a very detailed report outlining…
Stevie was great! Very helpful and very complete! Thank you!
We really appreciate the work Lance does for us… He is professional and courteous.
Brian did a fantastic job at our house today! Even sprayed the inside of our garage and our kid’s play set - thanks so much!!
I've had a severe and recurring problem with wasps. They LOVE all the fencing in my backyard! And occasionally, I've had signs of mice in the garage. Since using Pointe Pest on an established treatment schedule, the number of wasps each spring and summer that return is greatly reduced, and there have been no new…
Very polite and professional. Great service!! 100% recommended.
Great teck very personal. Nice job well done!
Brian is always thorough and professional. I get a note about a week before the service and he shows up to take care of our house. I am very happy with our service with Pointe!
Great contact that they are coming out ahead of time. Contacted when they get here and are quick and thorough. Asked about any issues as well. Great service and friendly.
We count on Pointe Pest Control! Your regular visits keep us mostly pest free. You’ve always fixed any problem that we’ve had, and have come out for extra visits if needed. Thank you!! And your representatives are always pleasant, efficient and courteous.
The tech, Bri, was on time. I showed her our back yard and how to work the gate. She let me know that she did close the gate as she left. Very friendly, talked about what chemicals she was using and why.
Great service. Always very respectful and helpful.
Always great service!
Our service tech, Brian, was an absolute champ and super knowledgeable about the process. We had a great conversation about the service and he showed me places I didn’t even know were infested. Great guy, great service!
Super nice staff and very thorough with their spraying. Since I have set up quarterly spraying they also always come back if I see more spiders, or to remove a bee hive if necessary. One summer we had an issue with mice and they immediately came out to put out traps which was already included in my quarterly…
Our technician, Brandi, is always very positive, thorough, and professional. The service overall has been very effective in controlling our household pests. Highly recommended!
Jessica Odell performed the service efficiently, was friendly and let me know about the bait boxes.
Always willing to answer questions and concerns we have. He’s the best exterminator we have worked with!!
Nathanial, from Pointe Pest, did a great job servicing our property. Clean, efficient, and polite. Thanks so much
Professional and thorough. Brian did an excellent job and was very pleasant to work with. Thanks, Brian
Tim came and talked to me and was very courteous. He did his a great and performance was great!
A+ service
Jessica did a great job, she addressed my concerns. Definitely recommended pointe Pest Control.
Jack was our serive tech today. Great job, friendly and professional. Thanks Pointe Pest, always great service
The technician was professional and did great work!
I have been working with Pointe Pest since 2017 in a professional capacity (they are my vendors for Property Management). I have always had nothing but excellence in service with Keith, Jamiee, and David, and the other technicians. I have always felt like our concerns are heard and addressed, by Rob, Nathan, Israel,…
As always, Brian is amazing! So professional, goes above and beyond. Couldn’t recommend Brian and Pointe Pest Control more!!!!!
Ben did a great job! Updated me with what was going on with the mice.
I just moved to Chattaroy , and was worried about rodents moving in for the winter and was told that Pointe Pest Control was the best . And they did not disappoint. Josh my service technician was promt and called beforehand giving me time to get my 3 large dogs under control and at 70 this can be difficult with…
Great attitude!
Lance is an excellent service technician. Pleased with his work.
Thank you for a great job! I appreciated the kindness and help to make our home safe for our daughter.
Blake did a great job. Checked out around for wasps that I ask him about. Filled all the bait boxes and sprayed around for other bugs. Nice and polite. Thank Blake for me!
Brian came and was very friendly and addressed my concerns and questions
Feel like Branton was best tech we’ve had here.
These guys....Lance was so professional and friendly. The service, as always, was too of the line. I appreciate Pointe Pest Control's reconfirmation and reminder texts, too.
Very professional and was willing to explain how all the products worked. Will definitely use again.
Tech was very knowledgeable about various pests, timing for their control and how to exterminate. She was extremely professional and showed a high respect for interaction with me as a client.
Greg did a great job, and took his time to be thorough
TJ does a great job every time he comes! Knows and remembers our area of concerns.
Austin was very friendly and professional.
Daniel is the best , he always calls first and is very good at getting in all those places bug's like to be. I have been very happy with this company.
Professional and personable staff
Arron was very professional and knowledgeable on everything. He was also a pleasant, courteous and a real pleasure to work with. We would love to have him as our permanent technician if ok with him and the company.
Aaron Bohanna is an excellent technician. Always courteous and stops at front door upon arrival to see if any new needs or issues but always takes care doing his inspections with a fantastic attitude no matter the weather conditions. We so enjoy his positive dedication, service, and appearence. Thank you!!
Pointe Pest Control does a great job for us!! We have tons of wasps ants & mice and they keep great control of these pests! Thank you
Jacob was great!
Bri preformed our service today. She was kind and very personable. I was having a bad day and her sweet demeanor and big smile lifted my spirits. She was very knowledgeable and put my mind at ease over a concern I had. Thank you Pointe Pest for hiring great employees.
appreciated a call before coming and her service was great
Great job my see but
Daniel is always friendly, and professional. He listens to our concerns and understands our needs.
Melissa gives great service. She was was very professional.
Brian Short was professional, courteous and thorough.
Chastin did a complete and thorough job!
Carl always does a great job! We love Pointe.
Chris Fox was professional, courteous, and seemed knowledgeable as he proceeded to service our property. He explained what he was going to do and then confirmed what he’d done afterward.
Always prompt and honest service.
Joel was fabulous…the best we have had service our account. He as very thorough inside and outside our house. Joel was very courteous and professional! Great job, Joel!
Travis Cross at Pointe Pest Control was prompt, friendly and professional. He answered the questions I had and explained what he was going to do for my first treatment. Thanks again!
Brian was AWESOME Good listener Caring and informative. Thank you Brian ! Good Job
Ben our Tech was very professional and even took care of a wasp nest on our roof
Great service. Very professional. Closes gates behind him. Respects the property.
Brian is punctual, knowledgeable, efficient and friendly. I feel confident that my needs are being taken care of.
Excellent care. Would highly recommend! Joel does a really nice job and is great with communicating!
Always reliable, professional and friendly.
The gal that sprayed was very courteous and complete.
Update 4/15/25. After having Bri as our technician for nearly a year, Jessica preformed our quarterly service for the Spring. As all our PP techs have been, she is a friendly pro. She asked questions about our vegetation around our house perimeter, making sure she was not spraying any ground fruit plants, and the…
Pointe Pest Control is great company! Excellent customer service! They were, and are, so accommodating to my schedule. Isaac was very thorough. I would absolutely recommend PPC for all your pest control needs. Great business transaction from start to finish.
Pointe came out for a follow up in between services because we had a couple of new wasps nests and some ants had reappeared. No questions, no additional charges and they were available within a day or two of calling to schedule. Good, professional service.
Brian provided excellent service during our scheduled maintenance. He is always professional and gives helpful recommendations.
We had Daniel come today and spray our home exterior and check our (mouse) bait boxes. He also sprayed inside - even though I didn't call ahead to request it. I really have appreciated his service every time he has been here.
I love this company because they are reliable, reasonably priced, have good customer service and they take care of my house.
We love Pointe Pest Control! We highly recommend this company! They take care of all our Pest issues and stand behind their word! If we ever have an issue of pests between visits they schedule a return trip immediately at no extra charge! AND in over 6 years of service, we've only asked them back once! Their product…
Lance is always very friendly and helpful with questions. Excellent service.
As always she was spot in. Very kind and knowledgeable
Jacob was very efficient, polite, and professional.
TJ was a pleasure to work with. Couldn’t have been happier with his work
Brandi is our service tech and she is extremely thorough and so friendly. We had MANY mice in our basement and infested with wasps in the summer. She took care of business and the products they use are not harmful to my dogs, which means a great deal. She is always upbeat, and lets us know all the activity she…
Brandi is wonderful! Explains in detail the services that are being provided and/or not provided and why. Very professional and on time. Thank you !!
Brandi Beck, our technician, was great to work with. She is extremely knowledgeable and explained everything she was doing, providing options on service, and shared information on insect's life spam, habitat, etc. Looking forward to working with her on our next service!
Always friendly and asks if there's something more she can do past the regular treatments.
Was very professional and helpful. Did a great job!
Very thorough
Pleasant young man knocked on the door to offer a pest control inspection. It is a new home build so we are expecting some small problems going forward with minor pest so we decided to eliminate a problem before it could start. Very easy to work with. Thank you.
Thank you for being so thorough.
Great experience yet again!
We have enjoyed having Justin out to take care of our home! We always have great customer service and interactions with Justin and any technician. We highly recommend using PPC!
Lance consistently conducts a thorough and professional service. He always represents Pointe Pest Control extremely well
Bri was very professional, knowledgeable, and kind. She shared tips that I can use in the future. The Point Pest is fortunate to have such an amazing employee. Thanks Bri!
Very good service and happy with work done
They were great! Called back quickly and came out quick. Got rid of our wasps and took down a nest on the roof!
Melissa was excellent in every way.
I have had excellent service for a number of years by Pointe Pest Control and I would not hesitate to recommend them.
I was able to talk to Lance about 2 areas of concern and he took care of them and said to call if they come back before the next service.
Bri was fantastic!
Bri took the time to make sure all my concerns addressed.
Our technician was professional, friendly and spent time going over all the questions I had! Thanks Aaron!
Very professional, highly recommended! Thank you for taking care of the Hornet nest
Very friendly and got the job done. I recommend them.
Danielle Drake was my tech again & I hope he's always our tech in the future! Fun, friendly & professional! We have almost all ground cover plants so lots of pests are just part of that. Pointe & Daniel do a great job of minimizing the problem.
Pointe pest technicians are always pleasant, courteous, and thorough in their work!
This company is so good. They keep us informed via text and email. The techs (this time was Ross) are professional, nice, and knowledgeable. I am so glad we found this company. Many of our neighbors use them as well.
Outstanding service, very polite and professional. Justin explained what he was going to do, then did it by removing wasps and pest-proofing the exterior part of the house.
Daniel was great and speedy! He was very understanding of our asks and patient while I put up the pups. I’ve been with Point Pest since I moved to Spokane and recommend them to everyone.
Brian Short was fantastic. Accommodated every special request.
The staff that service our home are always super professional. Greg serviced our property today. It was his first time here. He had a great attention to detail and was very conscientious about servicing all the bait traps inside the house, garage, and shop.
Dakota is very friendly and efficient. He does a great job for us!
Very nice & professional & super informative.
Called Pointe Pest Control today to schedule services and Travis, Josh and Michael came immediately and we received our first service! Very happy with the professionalism these boys have. Thank you!
Ross is friendly and professional. He did a thorough job applying spray around the perimeter of the outside of the house. I will continue to use this company.
I don't often post public reviews, but Pointe Pest Control is worthy of the effort. Chris's visits have been regular, with great communication, and I have a "pest free" home.
This is the first time Joel has been to the house and I would like his services going forward. He is amiable, knowledgeable, and thorough. I look forward to seeing him in 3 months.
Visit was professional, friendly and very thorough. Highly recommended
Always courteous and friendly they do a thorough job. I've had no problem with bugs since they started taking care of my house. Eric was very friendly and professional, I was very satisfied with the service he performed. Highly recommend!!!
Carl always does a fantastic job, always punctual, willing to explain about the stuff he uses to do his job, and just is a pleasure to work with.
Ross was friendly, professional, informative and right on time.
Bri did an excellent job. Highly recommend
Brian is thorough and friendly.
Brandi does a great job for us and it was also great to have Doug’s expertise here today. 2-23-21
Were in and out very professional would recommend to anyone!
He texted when he would be there and explained some of the process.
Chris was polite, professional, and thorough! Thank you very much!
Bradley was great. Very knowledgeable, friendly, and thorough. He explained the process and helped educate us on the chemicals he’d be using which helped me feel confident using them around my kids and pets.
Friendly and thorough service from Brian.
Been using them for years and have always had great service.
Always on time and very good doing in details about what he bud doing
I like this company and their associates. Employees seem very knowledgeable and it is apparent that they are dedicated to their job. Very professional.
Justin from Pointe Pest did a thorough job and even went out of his way to follow up on a question I had. I appreciated that.
Brian Short’s customer service is great! Always shows up on time, makes a point to remember your name, and all around is a true professional.
Lance is the best!
Greg D was very professional and polite, I would recommend pointe pest control to anyone. Thank you Greg for making sure all of my spider and ant concerns were addressed.
Friendly service and very responsive if you have an issue between service calls.
They were really professional and they have great prices. They also didn't mind my dogs barking in the other room and got everything done quickly. Would recommend.
Dakota did a great job!
Nolan did a wonderful job! He was friendly and efficient. Thank you!
Tyler did a great job. He was thorough, knowledgeable professional and friendly
Chastin found additional yellow jacket activity we hadn’t even seen yet and took care of all the little buggers. He worked quickly and professionally. Totally recommend!
Nolan called and was very respectful and prompt and friendly
Tyler was on time, friendly, professional, and did his job well.
Great experience. Our tech was informative and did a great job
Brian was very friendly and explained many things. He was able to do some extra things such as replacing the sticky boxes in the house. He is very thorough and treated the inside and outside of our house with extreme care which we really appreciated. We are very happy with the work Brian did and thank him and…
Thanks you Melissa!
Absolutely thorough with all the details of what needed to be done extremely time efficient can definitely say I’ll continue through this company for any pest problems from here on out!!
Awesome!
My house is bug free.
Caring, professional service!
Bri did a great job! Thank you
Eric was very professional. Excellent work
The service tech was friendly, knowledgeable and efficient. Can't ask for more than that!
Thank you for taking the time to answer my questions, being on time, taking in consideration of my animals, and so on… too many great things to say! I highly recommend over other pest control companies in the LC Valley. They care about their customers and follow up, returning calls!
Friendly. Would have liked him to recap what he did as he was here a very short time.
Matt was patient and full of knowledge we are happy to have him servicing our property!
Good Service
We had a yellowjacket infestation along our fence line. Carl took the time to listen to the problem, then went to work on them. Not an easy task as they weren't a happy swarm! Over time I've learned Carl is very knowledgeable, always courteous, and ready to listen to the homeowner to help best treat any issues they…
I called the Coeur D’ Alene office and was scheduled an appointment right away. I was kept up to date with text messages and a phone call the day of service. Daniel came out and was very friendly and answered all our questions. Very thorough inside and out. I’m happy we chose Pointe and love having a year plan already planned out. Thank You!
Very professional When ask to spray additional areas he does Very hard working young man
What's not to like about Pointe Pest Control? Professional, responsive, punctual, good quality, reasonably priced. Techs are an extension of this exceptional company. Thank you, Daniel (and Kenny).
Job completed as advertised in a very professional manner, great job!
Our technician Austin was very conscientious to get all the problem areas and was respectful when walking around and through our home. We appreciate his professionalism.
Brian Short was out today and provided us with the service we have come to expect from Pointe Pest Control. He was friendly and explained everything.
I always ask for Lance. He’s very kind and knowledgeable. He gets how much i hate bugs & makes sure I’m taken care of with traps and sprays the areas that are bad. He always gets the bee’s nests down that are impossible to reach. He’s great with my kids and dogs. Always makes sure their food is up when spraying an…
Point pest helped to get the mice out. And the technician was very through.
Professional
Dakota was pleasant, knowledgeable and efficient.
The pest control person was very nice and sprayed for pests. Also killed a nest of hornets😀
I called with an emergency wasp situation and with 15 minutes Melissa was at our door. Not only did she take the time needed to discover the problem - a small hole in the wall- but she stayed to assist capturing additional wasps and ensured the problem was completely taken care of both inside and outside the home. I…
I was extremely pleased with the conviviality and efficiency of Tyler during his visit. Great attitude and efficacy. Thank you.
Ross was on time, courteous , did everything he was suppose to do. We had a good experience. Thank you!
We have used Pointe Pest Control for years. Super friendly staff and always helpful!
Brian was very detailed with his work. Very much appreciated him.
wonderful and professional company. they show up and take time to address all of your needs when it comes to pest control!
Aaron Bohanna was great today. He verified what I needed, immediately got to work, and was quick and efficient. Thanks so much!
Point pest control has done an amazing job! I moved into a hoarder house that was full of insects and rodents and they have taken care of almost every one of them. They are also very friendly and informative about everything they are doing. Also considerate about my animals.
Great service! Friendly staff and knowledgeable! Will be using them again!
Very professional and carefully sprayed all places requested.
We’ve used Pointe Pest control for about 6 years and our guy Brian is by far so professional and highly knowledgeable in removing pests. We live on acreage and over the years we’ve had everything from wasp problems to mice and spiders.He has gotten rid of these pests every time! I highly recommend this company for all of your pest control needs.
excellent customer service, techs appear to be knowledgeable
Melissa was very professional and very courteous. Thanks for taking care of our outdoor space and keeping inside bug free! We will miss Brandi, but once Melissa gets more familiar with our needs, I’m sure she will do a professional job in taking care of us.
We've always had great customer service... and very nice employees. Thank you Point Pest
Technician Brian was great! On time, efficient and explained everything that he was doing and what it does to the insects targeted. On top of excellent service, he was a very personable guy. I would 100% recommend this company. Thanks Brian for all the help!
I can’t speak more highly of Jason F. He is the technician I request every time my home needs servicing by Pointe Pest. He is kind, efficient, professional and makes me feel very safe and pest free inside and outside my home. He is the technician you want! Jason is top quality and deserves 5 stars ⭐️⭐️⭐️⭐️⭐️.
Brian was great! He was super professional and did the inside and outside. I really hope he comes next time. Never had a problem since we have used their services. They are super responsive and get to our house as soon as we call them with any pest. We originally called them with mouse problems and we haven’t seen one in 3 years.
These folks are super! We’ve used pointe pest control for years, and have never had a problem since we began using them. They are polite, professional, and thorough. I definitely recommend them to anyone who wants to get rid of their bugs.
The technician was polite and professional.
Eric was very kind and courteous to answer all of my questions about the types of bugs I've been encountering in Idaho. Eric took the time to not only explain the process but also did a thorough job with the insecticide as for the first night I've lived in this house, I didn't have any creepy crawly bugs to pick up…
Very happy with service.
Prompt, professional, thorough and courteous.
Kenny Bartlett is amazing. He came out and performed an inspection. He could have easily performed an unnecessary service and taken our money but he didn't. He was completely honest and upfront about the fix and didn't have to do any treatments. He was honest, friendly and so appreciated for all of his…
The phenomenal service started with Steven promptly contacting me and setting up an appointment. Then Brandon and Kyle showed up perfectly on time. They were kind, professional, and extraordinarily passionate about their job! Kyle is a super ninja who was able to take care of the interior during naptime. Both kids…
Brandi Beck was exceptionally professional and addressed all of our concerns and questions, we highly recommend POINTE for their service. Brandi is an asset to an amazing company.
Pointe has been Nothing short of amazing for our family. They are professional, friendly, respectful and kind.
They were very quick to return my request for a quote. Ben was super helpful in getting the contract out to me after 5:00PM and then calling the next morning to give me the window of when a technician would arrive. Bryan M. the tech called 45 minutes ahead of time and arrived right on time. Everyone was so nice, the…
Very nice guy. Very professional.
Bryan was very courteous, knowledgeable and thorough. He made sure to answer all our questions! After having three no shows from another company who billed us and never showed, it was refreshing to not be charged till the service was provided. Thank you guys!
They were very professional, on time, and provided a good explanation of their services and what to expect. I will plan on using them again.
Tyler was on time, knowledgeable and quick.
Tyler just left and did an amazing job. I’ve had a problem with wasps in the past and he made sure to cover the areas that they like to infiltrate. Also made sure my old home will be spider free, creepy crawl space and all! I do NOT do spiders!! Thank you Tyler!!
Tyler treated our house this morning. He was professional and friendly.
Brandi was great! Clear explanation of service and did a great job. Very helpful!
Very professional, thorough, and informative. Been using their service for a year and have been virtually bug free
Brandi and Tyson were super helpful! They caught webs, droppings and nests I hadn’t even noticed and even helped me try to find an errant frog I had been hearing to determine if it was inside or outside. Super knowledgeable and friendly, I’d definitely recommend them!
Brant sprayed for box elder and stink bugs mainly but covered many other pest. 5 stars for Brant and company. Thank you.
Super quick scheduling, very thorough, great communication. Highly recommend!
Absolutely satisfied with my service. Benjamin has been the tech that's come out to service my house the last 2 times. He's very professional, thorough, and informative. I highly recommend this company for your pest control needs.
Tyler W is an excellent pest tecknition. He is very knowledgeable about insect and rodent pest activity and behavior patterns and was able to resolve all of my previous pest issues discreetly and professionally. Thank you Tyler!!
Ben was early to our appointment in a professional manner. He was courteous, professional, and polite in describing what he was here to do and how we could help him be successful. He went above and beyond in his duties through his professionalism, and in his approach to protecting our home and shed from unwanted…
Very professional and very informative on what they were doing I would recommend them!!
Excellent service, able to quickly schedule! Travis called when he was on his way and did things well
Devin Robinson is always very helpful in answering questions and very professional. Thanks Devin!
Amazingly fast and professional. Very glad to have found them.
I really liked and appreciated Chris's thoroughness as well as his kind and respectful nature! Thank you Chris! Pointe Pest Control does a great job with great employees!
Melissa from point pest control did the initial contact and exterminating. She explained what she was doing, great job. She further explained that the stinkbugs come from the pine trees where they eat. Though many died they will continue to come till the weather gets cold. Thanks for the good job!!
Travis was very polite, very knowledgeable & very thoughouh. He did an awesome job coving every inch of the house and garage. He explained where he was setting up the mouse traps and what we should expect from all that he did. Did a phenomenal job!!! 👍👍👍👍👍
Josh was fantastic! He was quick, and wasn't bothered by needing to quietly sneak in to my daughters' rooms since they were both sick and napping. Looking forward to having less creepy crawlies in our basement.
Travis was very professional and extremely nice. He answered all of my questions and was very knowledgeable. I was referred to Pointe Pest Control by my parents who had a huge spider problem in their house so I'm very much looking forward to not seeing many creepy crawlers in my house this year. Thank you for your…
Travis did a wonderful job of tackling an angry wasp nest that had developed inside my wall. I called yesterday, and they were here today to deal with it. I will be using their services regularly from here on out. I highly recommend Pointe Post Control!
Brent came Within 30 minutes of me signing up and did a phenomenal job. I’m excited to have no bugs in the house (especially spiders). My neighbors signed up as well and they’re very happy with their service. Definitely recommend this company.
I met with 3 different people from pointe pest control and they were very professional and knowledgeable. The salesman was very upfront and answered all my questions. I’m a busy person trying to finish projects on my house and the process from speaking with the sales person and the techs actually spraying didn’t…
It was a fantastic experience working with Pointe from beginning to end. Our tech, Michael, was very professional, knowledgeable, and punctual. We will definitely use them again.
The service technician, Brent Thompson, I believe was his name. Was very helpful and informative on our ongoing battle with these tiny sugar ants that have decided to invade our house all year.
Josh came out and was super helpful and explained everything he was doing.
Thank you Brent for protecting our home from the buggies! He was respectful, very quick and definitely sweet with our grumpy pup! Thank you!!
Travis was very thorough and knowledgeable. He did a great job and I can't wait to see the results! Thanks again!
So far we’ve just had our first service, but everyone we’ve talked to/met has been great. Travis performed a thorough initial service and explained our treatment plan very well. We will be using them for recurring routine maintenance.
I’m new to your service, I had a great first experience and look forward to continued service. Technicians, Mike and Josh, were wonderful. They were professional, helpful, and very knowledgeable. Thank you
Pointe Pest Control is the best in the business. My technician, Travis, was very professional, answered all of my questions and made sure I knew what to expect with current and future services. I will continue to use Pointe for my own house and all other properties.
Very thorough! Travis explained everything in detail & readily had answers to the few questions I had. Have set up a contract with Pointe to come out quarterly to spray. Very pleased.
Great, fast service. They came to my house within a couple days, around my schedule. The technician was professional and explained the process thoroughly. Pet and kid safe!
Pointe does excellent service and takes care of all our issues! Literally saved me from moving from our once spider / bee infested house! Brandi our tech is the best and is thorough and so professional! We just love her!
Their technician was on time and did the whole house inside and out.
I was able to schedule an appointment very quickly and the technician, Travis called ahead to be sure I was home. He was thorough and taught me a lot about wasps and how to minimize their impact. He also found a large wasp nest in a flood light that I hadn’t seen and a few in the gutters. Impressed by the knowledgeable service.
Travis was very thorough and professional. Already seeing results. Would recommend Pointe Pest Control to anyone!
Travis and Ty were friendly and genuinely wanted to help my situation. My girlfriend is very allergic to wasps and hornets and they took their time treating the nests, making sure they killed all the wasps. They were very conscious of my gardens and took care to not get chemicals in them. When the wasps arrive they…
Ben came to spray/treat our new house and get rid of some spiders and wasps that made their home here. He was so friendly and gave us great advice on home care! He was professional, knowledgeable, and made us feel like we definitely made the right decision hiring Pointe Pest Control!
We had an inspection first because we thought we might have had bed bugs but we didn't, which was a huge relief. We worked with Dave to put together a quote after that and everything was seamless. Travis was our technician that sprayed our house and he did an amazing job. He even did the green house and shed which…
Brandi was awesome and you can tell she love her job and takes pride in her work. The service We receive from Pointe Pest is always top notch!
Great service! Travis was on time and super knowledgeable.
I had to change my review because I was lied to. I am EXTREMELY disappointed! I was told the 30 day follow up would be a free service just to check and see if everything is going OK and spot treat. Well, an appt was never confirmed with me. All that ever happened was an email and voice-mail reminder. What if I…
Travis did a great job with our spray service. He was friendly and professional, and he explained everything very well, while answering the questions that I had. Thank you!
All good except late arrival without notice.
The process of getting set up on having service at our house was very easy and non pressure. Jerel came out on time and quickly went to work and in no time had the outside completed. Jerel explained what he was going to accomplish in todays service, and made sure i knew how to call for spot service in case pests…
Steven the estimator was prompt in response and informative. Travis the exterminator was on-time excellent communication, explained everything he was doing and thorough on what he did. Thanks for taking care of us now and throughout the year.
Forrest and Tyson were awesome!! Great customer service. Thank you!!
Travis showed up early. Took care of our issues quickly. Very personable and friendly technician. Their price was very reasonable.
Professional. Friendly and On time!! Great experience. Looking forward to working with them on a quarterly basis :)
Prompt, professional and knowledgeable. Thanks much!
Had our initial service on Saturday and our technician (Forrest) was quick and courteous. He showed up at the scheduled time, explained everything he was going to do and made sure all our concerns were addressed.
We have had excellent customer service, by phone and in person.
Travis and his teammate were on time and even called to ask if they could come a little early. They were fast, professional, and knowledgeable about the vague descriptions of bugs we were trying to get across to them. The service was super easy to set up and everyone who I talked to, even Hector on the phone for…
I love this company!! Extremely professional while also being so friendly and people I am comfortable having in/around our home. Our house is older so the creepy crawlies can easily find a way in but their product truly eliminates my spider issue. Along with earwigs, ants, bees, and slugs. They get a 20 out of 10 from us!
Travis and Josh terrific. Was pro active with ensuring all special details with my account were documented.
They did a awesome job last summer and I have no doubt we will have the same results this summer. Thanks Kenny!
Called for services and was on the schedule the very next day. Travis arrived promptly, throughly explained what he would be doing and got straight to work. He was swift and very thorough. Pleasant and knowledgeable.
Everybody I dealt with was courteous and professional. It was a good experience and I will be using them again.
Had a great experience, Forrest explained how everything worked and was very professional. Scheduling was easy and their communication for the appointment was excellent.
This is my first service with Pointe. I was hesitant with the door to door. Emma was awesome and patient with the background stuff and a zillion questions. I am still waiting for my paper contract copy to ensure my agreed payment service though.So 3star there. This morning Travis came out and he too was just as…
Great service, on time got the job done quickly and friendly service
Very friendly, very professional
Our service provider Travis made sure to leave a message beforehand, notifying us that he was on his way and when we could expect him. He arrived promptly, informed us of what services he would be performing and was sure to ask if we had any questions. Thorough service and heeded all distancing protocol as well as…
We have used Pointe Pest for several years now and their maintenance plan keeps our home pest free! They are always responsive, professional and friendly.
Both Travis and Brent were very professional and worked quickly to get our wasp problem taken care of. The price for the service was fair. Hopefully they got the bulk of the problem taken care of so they won't need to come back right away but I'd be happy to have them back when the time comes.
Service was conducted with High Level Professionalism, Punctual, through, and confident the pest issue will be resolved quickly. Thank You Pointe Pest.
Tyler was our technician and extremely professional and detail oriented. A great experience all around, highly recommended!
The gentleman who did the inspection showed up, because they were in the area. He set up the appointment for the next day, because the truck would be in the area. I got a discount for the service. I also got a discount job. I can stand on my driveway in front of my house and count 5 wasp nests on the eaves of the…
The technician, Fernando, was very professional, knowledgeable and helpful. He took the time to answer all my questions and was very thorough. We are very happy with the service and I would highly recommend Pointe Pest Control!
Forrest and Trevin performed first service rapidly and accurately communicated what service entailed.
They were very quick to come out to our home to help take care of our ants and wasps and other bugs.
TYLER CAME OUT AND SERVICED MY HOME. VERY HAPPY WITH HIS WORK ETHIC AND PROFESSIONALISM.
Excellent response. Kenny and Forrest were professional, friendly and knowledgeable. Signed up for a year of service+. Would recommend to others.
We had a very positive experience with Pointe pest control. From the phone consult to the technician, Travis communicating very well and doing a superb job treating for pests. If the level of service remains this good, you I’ll have a long time customer! Thanks Travis and Pointe Pest Control for keeping us safe. Josh Cowart Satisfied Customer
Tyler was great, fast, professional, knowledgeable and a friendly face. 😁👍
Professionals
Very professional, knowledgeable & great results. Will use them yearly.
Travis and Michael were great 👍 Very professional and courteous! Thanks guys!!💜
Fernando and Brent were very helpful and friendly! They were super nice to my kids and allowed them to watch!
Ronald came out for us and he was excellent. Super nice guy and very professional. Double checked his own work to make sure he didn’t miss anything and went above and beyond. I had just missed him the day before and he called and was more than willing to re-schedule for the next day. All in all couldn’t appreciate…
Really fast, easy and independent. Sign up was 10 minutes and they came and did our first service the next day (in the evening). I had kids to tend to and they just got it all handled on their own and let me know when they were finished so I could ask the questions I didn’t have time to at the start. Really respectful and personable.
The Pointe Team were courteous and professional and the technician, Brent, was great. He explained the service thoroughly. Very happy customer!
Fernando was very professional and provides a great education on what they would be doing upon the visit. Very pleased for the great service.
Fernando, Josh and Cameron did a great job, very well informed. They were punctual, cordial and got everything squared away. They let us know they would take care of anything else that might come up. Very grateful for their service
Byron Ellis did a great job! He made sure he treated all the areas that needed to be treated. Thank you
Jay Pavlik was very professional and performed an amazing job!
HIGHLY RECOMMENDED!!! The previous owners of our new home had used Point Pest Control quarterly during their ownership. We took possession of our new home in December. We have not seen a single bug in this home, or around the perimeter! My husband started the sprinkler system and noted that he didn't see the usual…
Professional, polite, knowledgeable. I would use again 😊
Brent did an amazing job coming out and spraying everything for us!!!! Super happy with the experience!!!
Amazing service. Both individuals I dealt with were punctual, professional, and knowledgeable. Called on a Friday afternoon to set up a quote. They were here early Monday morning to quote and back out a few hours later for my first round. Best experience I’ve had with a business since moving to Spokane. Highly recommend.
The employee was very helpful and understood what services were needed. Quickly with no hassle performed services while having a great disposition.
We had Travis come by today to do our quarterly spraying. He showed up in time and explained the whole process before he started. He was very polite and professional as well as thorough. I highly recommend this company.
Friendly, courteous and answered all my question. Very professional and knowledgeable.
Once again my service was done by Ron Dach. He is the best! Ron spends more time to thoroughly do the job. I would like to request that only Ron is scheduled for my home pest control. No one else.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 783 | $53–$133 |
| Hornet & wasp extermination | 554 | $66–$186 |
| Rodent extermination | 523 | $66–$282 |
| Ant extermination | 501 | $71–$246 |
| General pest inspection | 466 | $61–$126 |
| Bug & insect extermination | 344 | $67–$133 |
| Bee extermination | 195 | $181–$282 |
| Home inspection | 158 | $66–$148 |
