How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty53−4.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREPointe Pest Control - Spokane
Spokane Valley, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 112 wildlife removal services · 4.9★ from 4,594 Google reviews
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Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control - Spokane for 8 kinds of job.
Pointe Pest Control - Spokane for rodent extermination
Clear ✕All 524 Google reviews tagged “Rodent extermination” · showing 400
Thanks again for a great job and professional service!
Very very impressed with the job that was done. He was very thorough and made sure the job was complete. I highly recommend this company!
I loved that Brian called to let me know when I would expect him. He is very personable and good at what he does
Cord did a great job. I was very interested in seeing what activity there had been in my bait stations and he gave me all the information I needed and also threw in that I needed to watch for increased activity after the hops were harvested. Thank you Cord.
Brian S. was super knowledgeable & did a great service job! Thank you, Pointe! Update 8/6/26: Ricky came through to save the day!!! We are having some issues with our vehicles & he was so knowledgeable and put us at ease with his expertise!!
Jeremy is truly world class! He was very thorough, timely, and trustworthy. He didn’t say we need to rebuild every access under the house, only the ones with damage. Also, very clear explanation of how the entire process is going to go, what to expect over these next 3-4 weeks getting rid of the rats, ants and other…
Clay Dailey was our tech yesterday. Extremely courteous and outstandingly professional. He came and explained step by step the chemicals he was using as we have 4 dogs that was very important to us. He took his time to ensure he didn't miss anywhere on our property and then he wrote a very detailed report outlining…
Stevie was great! Very helpful and very complete! Thank you!
Matthew has been amazing and thorough!
Very nice ppl, a different person each time and they were all great.
Friendly and thorough.
I've had a severe and recurring problem with wasps. They LOVE all the fencing in my backyard! And occasionally, I've had signs of mice in the garage. Since using Pointe Pest on an established treatment schedule, the number of wasps each spring and summer that return is greatly reduced, and there have been no new…
Great teck very personal. Nice job well done!
Brian is always thorough and professional. I get a note about a week before the service and he shows up to take care of our house. I am very happy with our service with Pointe!
Very efficient and knowledgeable, always pleased with the service from Pointe!
The service guys have stopped coming to the door when finished with a report and to just say they are done. It was better when they did that. I think Jake may have sprayed poison either on or very near a package on the step that I had gotten which contained medicine. This made me nervous about touching the box…
Called to say ETA. On time
Had a sudden mouse issue at my Airbnb and Pointe got out here immediately to take care of it. I haven’t seen a mouse or droppings since they’ve been out. Phew!
Alex was very professional and Knowledgeable. He made me feel confident and comfortable about what he did !!!
Got to meet Neen today she was very professional and did a wonderful job. She even got under the house with no complaints and had a great attitude. Neen said she really enjoys her work and its a great fit for her. Very nice to hear that. Keep up that enthusiasm and hope to see her next time.
As always Damon addressed all my concerns regarding pests in and around my home. He is always professional and thorough and I appreciate the service and the peace of mind.
We count on Pointe Pest Control! Your regular visits keep us mostly pest free. You’ve always fixed any problem that we’ve had, and have come out for extra visits if needed. Thank you!! And your representatives are always pleasant, efficient and courteous.
Pointe Pest serviceman was professional, quick, and thorough.
I absolutely appreciate them more than they will ever know! Haven't seen any more pests in over a week
Pointe pest has been wonderful. We moved into our new home and shortly discovered a mice problem. It’s now under control and we have peace of mind. They spray for bugs in and out when we request and we love the safer ingredients. Friendly and kind tech visit every time. We are so grateful!
The techs were very helpful, polite and friendly.
Fabulous service. So educated and informed.
We have had no rodent, spider nor insect problems since working with Pointe Pest. Bri was friendly, .methodical and professional.
We appreciate that Brian arrives when expected , efficient completes a thorough inspection of traps, explains what he found and his resulting actions, clearly responds to our questions, then shares a clear plan for his next periodic visit.
Brian did a great job, explained everything well, and made what could be a stressful experience feel okay.
Eric was prompt and very kind. Got right to work with our issue and explained what he did and soothed my worry with our dogs. He worked quickly and efficiently and we couldn’t be happier with him!
Excellent service
Super nice staff and very thorough with their spraying. Since I have set up quarterly spraying they also always come back if I see more spiders, or to remove a bee hive if necessary. One summer we had an issue with mice and they immediately came out to put out traps which was already included in my quarterly…
Jacob did a great job…….as he always does!
I wasn’t home so am guessing everything was OK. He sent an email detailing what he did. Thanks, Brian
Did a great job both inside and outside Friendly
Ben did a fantastic job treating my residence for mice today. He was very professional and answered all of my questions. Thank you for your help! ☺️
Brian did an excellent job; he is knowledgeable, proactive, and professional.
Our technician, Brandi, is always very positive, thorough, and professional. The service overall has been very effective in controlling our household pests. Highly recommended!
Thsnk you for taking care of our pests!!
Jessica Odell performed the service efficiently, was friendly and let me know about the bait boxes.
Always willing to answer questions and concerns we have. He’s the best exterminator we have worked with!!
Lance is a valued service provider. He is personable and professional. He checked out our garage and basement for any rodent activity. His thoroughness gives us peace of mind.
Ben was thorough and pleasant.
Nathanial, from Pointe Pest, did a great job servicing our property. Clean, efficient, and polite. Thanks so much
Tim came and talked to me and was very courteous. He did his a great and performance was great!
Brian is great! Always shows up when planned and is great about communicating! Very personal and professional.
Nice and professional
Once again, Pointe has the best technicians! Jessica exhibits the best that Ponte offers. Service is a pleasure to work with!
Justin lets me know what time he will be arriving so I can meet him to do the inside of my house. Does a great job and
Michael always goes above and beyond my expectations every time he is here.
Kyle did a great job. Showed up on time and was knowledgeable and professional. Nice job, Kyle.
Bri was awesome!!
Great service and very professional. He is very knowledgeable and provided easy to understand information. 100% easy to talk too and would recommend to anyone
I have been working with Pointe Pest since 2017 in a professional capacity (they are my vendors for Property Management). I have always had nothing but excellence in service with Keith, Jamiee, and David, and the other technicians. I have always felt like our concerns are heard and addressed, by Rob, Nathan, Israel,…
TJ is great!
Ben did a great job! Updated me with what was going on with the mice.
I just moved to Chattaroy , and was worried about rodents moving in for the winter and was told that Pointe Pest Control was the best . And they did not disappoint. Josh my service technician was promt and called beforehand giving me time to get my 3 large dogs under control and at 70 this can be difficult with…
Travis was very friendly and efficient.
Brian from Pointe Pest Control treated my property yesterday, both inside and outside the house. He’s a nice guy who is very knowledgeable and meticulous. Since Brian has been doing the pest control treatments, my house is spider and mouse free. Yay!
Blake did a great job. Checked out around for wasps that I ask him about. Filled all the bait boxes and sprayed around for other bugs. Nice and polite. Thank Blake for me!
Thorough, fast and on time!
Tech was very knowledgeable about various pests, timing for their control and how to exterminate. She was extremely professional and showed a high respect for interaction with me as a client.
Always great!
TJ does a great job every time he comes! Knows and remembers our area of concerns.
Pointe Pest Control does a great job for us!! We have tons of wasps ants & mice and they keep great control of these pests! Thank you
Bri did a very great job. She took care of everything we asked for. She has a great personality too! Send her again in October!
Bri preformed our service today. She was kind and very personable. I was having a bad day and her sweet demeanor and big smile lifted my spirits. She was very knowledgeable and put my mind at ease over a concern I had. Thank you Pointe Pest for hiring great employees.
Brian was very professional and knowledgeable about our rodent problem. He was able to work efficiently while guiding us on how to handle the traps and didn’t hesitate to answer all our questions. I would recommend 100%!
Branton did a fantastic job keep up the hard work. He also wore boot covers inside the home which was nice thank you so much for paying close attention to detail. I have used other company’s in the past and they were not good at all. I am very happy with your company and the technicians you send out thank you.
Quarterly dwelling & rodent maintenance. Aaron addressed all my questions & always does a thorough job
Bri was great! She called ahead let me know she was on her way, very appreciative
Chastin did a complete and thorough job!
Chris Fox was professional, courteous, and seemed knowledgeable as he proceeded to service our property. He explained what he was going to do and then confirmed what he’d done afterward.
Quick in and out. Professional and just took care of it. Thank you!
Timely, professional, and thorough. I couldn’t ask for more.
Travis Cross at Pointe Pest Control was prompt, friendly and professional. He answered the questions I had and explained what he was going to do for my first treatment. Thanks again!
Brian was AWESOME Good listener Caring and informative. Thank you Brian ! Good Job
Carl serves us well. We are in good hands with him.
Brian is punctual, knowledgeable, efficient and friendly. I feel confident that my needs are being taken care of.
Always reliable, professional and friendly.
These folks are great. If you are looking for pest control I’d highly recommend using them. We have a large old house and we have had great results. Update: All our techs have been fantastic. We had Jessica in today and she was wonderful. Thanks!
Pointe came out for a follow up in between services because we had a couple of new wasps nests and some ants had reappeared. No questions, no additional charges and they were available within a day or two of calling to schedule. Good, professional service.
Daniel was informative and made me feel at ease. He looked into an issue during a routine inspection and helped me narrow down the cause of the situation. Polite, friendly and very helpful.
We had Daniel come today and spray our home exterior and check our (mouse) bait boxes. He also sprayed inside - even though I didn't call ahead to request it. I really have appreciated his service every time he has been here.
My tech Tyler was friendly, polite and thorough.
These folks have been taking care of my home for several years now and I can say without any hesitation their service is head & shoulders above any local service, and I've tried a few. We had a pretty intense mouse problem, and within days of the initial site visit their methods were in place, we noticed a huge…
I love this company because they are reliable, reasonably priced, have good customer service and they take care of my house.
We love Pointe Pest Control! We highly recommend this company! They take care of all our Pest issues and stand behind their word! If we ever have an issue of pests between visits they schedule a return trip immediately at no extra charge! AND in over 6 years of service, we've only asked them back once! Their product…
Lance was awesome!
Always such great service and results. Very professional company and easy to work with.
We have been using Pointe Pest Control for years and their service, technicians and customer service has never waned!! Service continues to be a 5 star.
As always she was spot in. Very kind and knowledgeable
I have been using Pointe Pest Control for many years and I am more than satisfied with their service. Lance is especially nice, friendly, and thorough! He listens to my concerns, and addresses them! I would highly recommend this company to everyone!
Ben was incredibly flexible to meet a change in my scheduled appointment. When he arrived he took the time to walk me through some issues to watch for on our mouse issue. Really appreciate the professionalism and attention to detail. Been with Pointe Pest Control 3 years and highly recommend.
Brian is a very personable young man and thorough, With the service we have gotten we are very happy we switched to Point Pest. Brian was actually early and we let him know right off that pleased us. My husband has a lot of doctor appointments and it’s nice to know that he will make it a point to come early when…
Brandi is our service tech and she is extremely thorough and so friendly. We had MANY mice in our basement and infested with wasps in the summer. She took care of business and the products they use are not harmful to my dogs, which means a great deal. She is always upbeat, and lets us know all the activity she…
Was very professional and helpful. Did a great job!
Pleasant young man knocked on the door to offer a pest control inspection. It is a new home build so we are expecting some small problems going forward with minor pest so we decided to eliminate a problem before it could start. Very easy to work with. Thank you.
Greatly Service on time and very professional
Thanks Melissa!
Thank you for being so thorough.
Lance consistently conducts a thorough and professional service. He always represents Pointe Pest Control extremely well
This company is responsive, professional and thorough. We received a quote up front so no surprises. They are friendly and efficient. I highly recommend Pointe Pest Control in Spokane.
Bri was very professional, knowledgeable, and kind. She shared tips that I can use in the future. The Point Pest is fortunate to have such an amazing employee. Thanks Bri!
Melissa was excellent in every way.
Bri was fantastic!
Bri took the time to make sure all my concerns addressed.
I cannot thank Pointe Pest Control enough. They are always responsive when I call, they bring out needed traps for spiders and sometimes mice, and they do not judge me for my dislike of spiders and mice. I’ve had the pleasure of meeting three different staff at the company and each one of them are kind, informative,…
Eric is always informative, helpful and professional. We appreciate him and Pointe
Our technician was professional, friendly and spent time going over all the questions I had! Thanks Aaron!
Always professional and friendly. Does an amazing job. Highly recommended
Brant and Kyle were professional, courteous and efficient. A pleasure to work with.
Completed services with no issues. Completed all requested work including removal of hornet nests and re supplying bait to outdoor mouse traps. Excellent service
We have used them for 2-1/2 years. Good communication and very attentive to all our needs. Matt was very courteous and answered our questions and concerns. Highly recommend them for your pest control needs.
Brian Short was quick, thorough and gave tips for keeping down bug populations. Thank you, Brian!
Pointe pest technicians are always pleasant, courteous, and thorough in their work!
This company is so good. They keep us informed via text and email. The techs (this time was Ross) are professional, nice, and knowledgeable. I am so glad we found this company. Many of our neighbors use them as well.
The staff that service our home are always super professional. Greg serviced our property today. It was his first time here. He had a great attention to detail and was very conscientious about servicing all the bait traps inside the house, garage, and shop.
Dakota is very friendly and efficient. He does a great job for us!
Austin got right to work and did a thorough job. He was very courteous and followed up before he left with a summary of the service.Thanks Austin
Trish called en route, arrived at the time requested, answered all my questions, and did a great job. Satisfied!
Ross is friendly and professional. He did a thorough job applying spray around the perimeter of the outside of the house. I will continue to use this company.
Excellent, efficient service and always with a friendly smile..made my day!
Our tech Chris showed up on time. He checked our yard and garage. He sprayed and was on his way! He takes excellent care of our property. We have no bugs or mice since we signed up for this service! Highly recommend!
Brad called day ahead and arrived on time. Very thorough in checking bait traps and spraying.
This is the first time Joel has been to the house and I would like his services going forward. He is amiable, knowledgeable, and thorough. I look forward to seeing him in 3 months.
Visit was professional, friendly and very thorough. Highly recommended
Always communicate well with me, arrive on time and our technicians are always friendly and professional.
Pointe Pest Control is the best in the business. Their tech’s are great, they explain everything they doing, answer any questions you might have. They are kind and courteous, always happy. The office staff is great.
Carl always does a fantastic job, always punctual, willing to explain about the stuff he uses to do his job, and just is a pleasure to work with.
Brian was very thorough and informative.
Bri did an excellent job. Highly recommend
Bri came out to fill all of our traps today, she was very thorough, she also sprayed for spiders! 😳Friendly and professional!!😁
Brad is always friendly and fast as well as informative.
Lance has always done a great and thorough job!
Brian is thorough and friendly.
He was very patient and explained.
Brandi does a great job for us and it was also great to have Doug’s expertise here today. 2-23-21
Were in and out very professional would recommend to anyone!
Daniel always does a great job!!
Very professional and very quick servicing. Very good about answering questions and addressing any issues.
Friendly and thorough service from Brian.
Professional and knowledgable
Joel was outstanding in his service to address an early stage rodent issue - explained everything clearly, and made sure all my concerns were addressed. Happy customer, A+++
Gave opinion and estimate.. Sined for service.
Brad was friendly, professional, and explained the process thoroughly. He provided additional suggestions and moved quickly - thanks for your help!
Justin from Pointe Pest did a thorough job and even went out of his way to follow up on a question I had. I appreciated that.
Bri did a great job with our quarterly spray today! She listened and addressed my concerns.
Brian Short’s customer service is great! Always shows up on time, makes a point to remember your name, and all around is a true professional.
I wasn’t home at the time of service, but I received prompt communication before and afterwards. Would definitely recommend!
Ross did an excellent job. ON time. Considerate, knowledgeable and professional. Addressed our concerns and treated all areas as requested. . Always sincere. Carolyn, Deer Park
Chris is both knowledgeable and respectful. He goes above and beyond!
Brian Short was my tech and he did an amazing job helping with my issues and was respectful of my home and yard.
Friendly service and very responsive if you have an issue between service calls.
They were really professional and they have great prices. They also didn't mind my dogs barking in the other room and got everything done quickly. Would recommend.
On-time, fast, efficient and affordable. The guys were friendly and quick, they worked around my dogs for me toa void stressing them out and got the job done. They even cleared the spider webs in the window wells! David was wonderful!
Eric let me know that he was here so I could bring my dog in. He was courteous and professional. Since I have been using Pest Control I have no issue with critters
Company is responsive and responsible. Technicians are knowledgeable. Always show up when they say they're going to.
Brian was very friendly and explained many things. He was able to do some extra things such as replacing the sticky boxes in the house. He is very thorough and treated the inside and outside of our house with extreme care which we really appreciated. We are very happy with the work Brian did and thank him and…
Absolutely thorough with all the details of what needed to be done extremely time efficient can definitely say I’ll continue through this company for any pest problems from here on out!!
My house is bug free.
Awesome service, thank you again Ross.
Caring, professional service!
Matt was patient and full of knowledge we are happy to have him servicing our property!
Eric is great. He treated our home inside and outside for pests.
Every technician has been good at communicating when they’re coming, as I’ve requested, and then checking to make sure there are no new issues or concerns.
100% reccomend pointe pest control! We notice we had a small mouse problem along with spiders and other bugs.. considering we live in a more rural area and the time of year this is to be excepted but still not something I wanted to deal with. Pointe was able to come out the same day I called to fix our problem. Then…
Very professional When ask to spray additional areas he does Very hard working young man
Our technician Austin was very conscientious to get all the problem areas and was respectful when walking around and through our home. We appreciate his professionalism.
Aaron and Bryson are the best- such a thorough job and helped us get rid of a massive ant and mouse infestation, and keep the hobo spiders at bay. They make the world a better place!!!!
Brian Short was out today and provided us with the service we have come to expect from Pointe Pest Control. He was friendly and explained everything.
Thanks for taking care of our rodent problem. We are already seeing an improvement.
Bradley did a great job and was really professional.
Point pest helped to get the mice out. And the technician was very through.
Professional
Showed up when scheduled and asked if there was any concerns or new issues. She did a great job.
Good service!
Aaron was friendly, informative, and worked efficiently and quickly. It was the second visit and I think did what they did the first time.
Very thorough and knowledgeable
Brian did a fantastic job at my house today. He was friendly told me what he all did. Will recommend this company and make sure they ask for Brian.
Brian was very professional and respectful. He answered all my questions and gave me advice. I hope he comes back for my house next treatment. Thank you Brian!
wonderful and professional company. they show up and take time to address all of your needs when it comes to pest control!
Point pest control has done an amazing job! I moved into a hoarder house that was full of insects and rodents and they have taken care of almost every one of them. They are also very friendly and informative about everything they are doing. Also considerate about my animals.
Brian was very informative and professional. I have had very good service with this company.
We’ve used Pointe Pest control for about 6 years and our guy Brian is by far so professional and highly knowledgeable in removing pests. We live on acreage and over the years we’ve had everything from wasp problems to mice and spiders.He has gotten rid of these pests every time! I highly recommend this company for all of your pest control needs.
excellent customer service, techs appear to be knowledgeable
Brian M did a FANTASTIC job with our last service! He had incredible customer service skills, he was thorough, paid close attention to detail and provided perfectly curated services for our needs. We went from a total infestation (living in the woods, near water AND having chickens was a bad mix) 😂 to completely…
Technician Brian was great! On time, efficient and explained everything that he was doing and what it does to the insects targeted. On top of excellent service, he was a very personable guy. I would 100% recommend this company. Thanks Brian for all the help!
Had a huge issue with elm bugs and ear wigs with the occasional spider. After spraying I could already see the little critter scamper away from the house. And knowing I can give them a call any time if I still notice any bugs even if they didn’t spray for the bug in seeing gives me a piece of mind.
Thank you for being prompt and explaining the process. Thank you for being so kind!
We have been very happy with Pointe Pest Control, both with keeping insects and rodents out of our home. Technicians have been knowledgeable, polite and thorough and calling to schedule or ask questions is always helpful and easy.
This company was outstanding and deserves a shoutout because of our pest control exterminator was superb and his customer service and professionalism went above and beyond and was what I consider impeccable! His name was Brant and the way he explained what he was doing and gave a detailed list of what’s steps he was…
Dan C. came out to do a routine maintenance of my house for general pests and mice. He is absolutely wonderful, very personable, friendly, on time and knowledgeable. I would not hesitate to recommend this company and especially Dan to everyone!
Brandi, is amazing. I appreciate the fact that she took her time to inspect my home for entry points. I’m rodent free because of her. Thank you!
Contacted Pointe for help with a mouse in my home. Steven was in touch and at my home quickly. Brant was my technician and he was here an hour after I received my quote. Professional and courteous. Ty for helping so quickly!
Brandi did an excellent job of figuring out where mice have been getting and where they've been going inside our basement. She set several traps and poison stations and I felt like the problem was being solved.
Very professional. I feel so much better having them come out an get rid of the unwanted housegjests.
my wife said the tech inspected outside around the house, but didnot inspect the inside under the sink and cabinets. was wondering why?
Tyler did an awesome job and thorough. Since we’ve been using Point, the number of bugs in our house has dropped tremendously.
Our technician Joel is fantastic and we appreciate the help he provides for our properties!
Prompt, professional, thorough and courteous.
Brandi came out and informed us of everything we did not know. She is amazing and highly recommend using this company. Ask for Brandi.
Tyler was amazing! Very friendly, knowledgeable, and thorough. Best pest control company ever! Highly recommend!!! Five Stars Tyler!!! Thank you!!! :)
The phenomenal service started with Steven promptly contacting me and setting up an appointment. Then Brandon and Kyle showed up perfectly on time. They were kind, professional, and extraordinarily passionate about their job! Kyle is a super ninja who was able to take care of the interior during naptime. Both kids…
Great service..
Everyone I’ve interacted with has been very friendly and informative!
Very nice guy. Very professional.
They were very professional, on time, and provided a good explanation of their services and what to expect. I will plan on using them again.
Brandi is always great, knowledgeable, thorough and leaves you fully satisfied with the pest control service. She will show you what the critters are up to so you have a leg-up on the situation. Highly recommend!!
Tyler is amazing and communicates very well. Easy company to work with. Tyler makes sure my gate gets closed since I have small dogs.
Brandi always does a great job??
I’ve been a customer for 6 years. Pointe pest has always taken care of our spider problems and more recently, mice. Brandi is a an awesome technician! Would recommend.
I have a horrible mouse issue at my house, and Brant has been extremely helpful from the beginning. I had the initial visit with Brant and Brad, and they were both very polite as well as educational. I definitely recommend them as technicians, as well as Pointe Pest Control for all pest control needs.
We've been using this service for a year or so. Staff are all very professional and on time. Excellent service! Thank you, Mike Clarke!
And as always, Joel was here again to ensure no pest was here to annoy - thanks Joel - you rock!!!
Very professional, thorough, and informative. Been using their service for a year and have been virtually bug free
Brandi and Tyson were super helpful! They caught webs, droppings and nests I hadn’t even noticed and even helped me try to find an errant frog I had been hearing to determine if it was inside or outside. Super knowledgeable and friendly, I’d definitely recommend them!
Fernando was very accommodating in getting me rescheduled so he could get my home serviced while I could be there to let him in. He was quick, friendly, and professional!
Not only have the treatments been effective, Brandi is super helpful, friendly, and professional. Highly recommend!
Brandi was wonderful. We had a reoccurring mice issue and she stayed until she found the source (coming from outside into our crawl space) and gave many good recommendations. She left extra traps, took her time and was friendly and helpful. She was wearing a mask and shoe covers when I opened the door (so…
Benjamin was Professional, friendly. Explained actions taken and expected results.
Very prompt, informed, professional and reasonable. We are happy w our choice to use this company!
Super quick scheduling, very thorough, great communication. Highly recommend!
Travis was very friendly, knowledgeable and efficient with his time! I not only felt reassured that the issues were being handled properly and effectively but that they were a quick phone call away if something were to arise. I look forward to working with this company in the future! (For maintenance purposes of…
Called because of rodent problem. Had used up 16 traps and caught one pack rat convincing me I need a professional. Had used Alta pest control in the past with poor results. My 1st experience with Pointe Pest Control was an immediate response to my phone call. Had a tech (Travis) at my house within a half hour.…
Our technician Travis came out and was extremely knowledgeable and efficient. Can’t say enough about our confidence that our rodent problem will be solved quickly.
Technicians were professional and responsive. They gave details about what they were doing and what to expect. Very friendly and helpful!
Tyler was a great help. I'd recommend him.
Tyler W is an excellent pest tecknition. He is very knowledgeable about insect and rodent pest activity and behavior patterns and was able to resolve all of my previous pest issues discreetly and professionally. Thank you Tyler!!
Joel comes by on a regular basis and checks the rodent stations. He always stops in and gives me any up date or information if there might be activity. Good job Joel. Thank you.
Brandi was punctual, thorough, and ssooo helpful. Explained how, why and what’s next w/our problem. Very friendly and took her time! Thx, Brandi!
Joel was in my home and he was so kind, knowledgeable and efficient. I was very impressed with him. Thank you
We began using Pointe a couple months ago due to an out of control Rodent issue. In just 2 months, the guys at that team have shown up and knocked my problem almost completely out. Alex Espinoza and Jose Martin are 2 of their employees here today. Very professional, quick and efficient. They stay in constant…
Great service, and friendly staff. Joel is my go to guy for anything critter related.
Travis from pointe pest control was awesome!! Gave them a call yesterday they were at my home the very next day exactly on time and took care of everything I needed! Explained everything that was being done! Very pleased with the services and got a great price! 10/10 recommend!
Very responsive, reasonable, and friendly. Looking forward to the results!
Ben was early to our appointment in a professional manner. He was courteous, professional, and polite in describing what he was here to do and how we could help him be successful. He went above and beyond in his duties through his professionalism, and in his approach to protecting our home and shed from unwanted…
Lance was excellent. He taught me things to look for and if I didn't understand to please call. Lance was very professional, not rushed, very thorough. If there could be more then 5 stars I would give it to him. He walked me around my perimeters to show me what to look for, and reminded me if I had any questions to…
Absolutely great service, I had a slight rodent infestation and Pointe Pest control are very well informed and professional on what they do. In less than a week, I stopped seeing mice activity and I am pleased to have called Pointe Pest control to get the job done. Highly recommend them to take action of any pests that you would like to get rid of.
AWESOME customer service! Ben was super helpful and professional throughout our scheduled service/appointment. Thank you Ben and PPC!
Geoffrey and all the others at Pointe continue to provide me with the best defense against unwanted creatures. They’re professional and quick and eager to make sure the job is done right each time.
The tech was great and took the extra time to figure out exactly where the mice were coming from in addition to doing a full inspection. Very friendly, arrived on the early side of the time window and finished in a good amount of time. I’d expect the treatment works and if so, we’ll continue using them.
We used Travis to install some traps for mice we heard. He is professional and a nice person to work with. I would recommend!
Very professional and very informative on what they were doing I would recommend them!!
Travis was very friendly and knowledgeable. I felt like they cared about my home not just my money. Travis was also very nice to my dogs who were being annoying.
Amazingly fast and professional. Very glad to have found them.
Travis was very polite, very knowledgeable & very thoughouh. He did an awesome job coving every inch of the house and garage. He explained where he was setting up the mouse traps and what we should expect from all that he did. Did a phenomenal job!!! 👍👍👍👍👍
Travis was very professional and extremely nice. He answered all of my questions and was very knowledgeable. I was referred to Pointe Pest Control by my parents who had a huge spider problem in their house so I'm very much looking forward to not seeing many creepy crawlers in my house this year. Thank you for your…
I had a consult and first service all in one day! Travis was informative and very thorough :)
DANIEL IS OUR SERVICE PERSON. EXTREMELY PLEASED WITH SERVICE. DELIGHTED WE NO LONGER HAVE MICE IN GARAGE OR HOUSE. THEY ARE GONE!!! NO EVIDENCE OF MICE ANYWHERE. HOORAY!! THANK YOU!! GOD BLESS!!!
Josh came out and was super helpful and explained everything he was doing.
Travis was great!
I’m new to your service, I had a great first experience and look forward to continued service. Technicians, Mike and Josh, were wonderful. They were professional, helpful, and very knowledgeable. Thank you
Pointe Pest Control is the best in the business. My technician, Travis, was very professional, answered all of my questions and made sure I knew what to expect with current and future services. I will continue to use Pointe for my own house and all other properties.
Travis was very thorough and professional. Already seeing results. Would recommend Pointe Pest Control to anyone!
Travis was super professional, communicative and friendly! He definitely went above and beyond what I expected! Great company, will continue to use their services!
Brandi was awesome and you can tell she love her job and takes pride in her work. The service We receive from Pointe Pest is always top notch!
Sent in my estimate request on Sunday night, got a call from Steven Monday morning. Steven came out Tuesday and gave me an estimate for our mice problem and was able to get Travis out about 2 hrs later to get bait set up! Quick and wonderful customer service from both :) look forward to working with Pointe Pest Control and eradicating our mouse problem!
Steven the estimator was prompt in response and informative. Travis the exterminator was on-time excellent communication, explained everything he was doing and thorough on what he did. Thanks for taking care of us now and throughout the year.
The service of this company has been wonderful from the very first phone call everyone has polite and kind and caring. the gentleman that came out today w absolute pleasure to work with his name was Travis he was kind and caring and informative..
Pointe Pest Control was extremely easy to work with! From the initial walk through with Stephen to the install process with Travis, they were kind, helpful and answered all my questions. It was a quick process and we look forward to our continued partnership!
Professional. Friendly and On time!! Great experience. Looking forward to working with them on a quarterly basis :)
Forrest was very professional and listened to all of our concerns.
Very friendly, very professional
Service was conducted with High Level Professionalism, Punctual, through, and confident the pest issue will be resolved quickly. Thank You Pointe Pest.
The technician, Fernando, was very professional, knowledgeable and helpful. He took the time to answer all my questions and was very thorough. We are very happy with the service and I would highly recommend Pointe Pest Control!
TYLER CAME OUT AND SERVICED MY HOME. VERY HAPPY WITH HIS WORK ETHIC AND PROFESSIONALISM.
Professionals
Fernando was very professional and provides a great education on what they would be doing upon the visit. Very pleased for the great service.
Fernando, Josh and Cameron did a great job, very well informed. They were punctual, cordial and got everything squared away. They let us know they would take care of anything else that might come up. Very grateful for their service
Jay Pavlik was very professional and performed an amazing job!
HIGHLY RECOMMENDED!!! The previous owners of our new home had used Point Pest Control quarterly during their ownership. We took possession of our new home in December. We have not seen a single bug in this home, or around the perimeter! My husband started the sprinkler system and noted that he didn't see the usual…
Amazing service. Both individuals I dealt with were punctual, professional, and knowledgeable. Called on a Friday afternoon to set up a quote. They were here early Monday morning to quote and back out a few hours later for my first round. Best experience I’ve had with a business since moving to Spokane. Highly recommend.
Once again my service was done by Ron Dach. He is the best! Ron spends more time to thoroughly do the job. I would like to request that only Ron is scheduled for my home pest control. No one else.
Forrest Ronald and Brent were very professional and extremely helpful. Even had a conversation with my grandson when he was showing the bathrooms. Super friendly
The technician who treated my home was courteous, professional and very thorough and took the time to explain everything he was doing and the follow up actions he would be taking and suggested I take. I highly recommend him and Point Pest Control for your pest control needs.
Very professional they explained the service and provided excellent service. Nice employees.
Excellent service!
My Technician,Brent, was thorough, professional and responsive to my requests. Brent did went the extra mile to ensure everything is under control. A job well done.
I called on a Thursday morning to schedule an initial service and Fernando was here at 8:15am the following day. I was very impressed with his thoroughness, friendliness and professionalism.
They were very thorough and professional. I feel confident that they’ll help us stop our rodent problem!
They say they will come back as many times as you need but are impossible to get in touch with in order to get it done. Terrible customer service- i talked to four different people today and every one of them were equally rude and hard to work with. After seeing spiders and mice- they still won’t come and spray…
Once again, Brandi was on time and professional. It’s always great to see her, and of course since she’s been coming we don’t have pests! Before we started using this company we couldn’t sit outside without being attacked by wasps. Those days are through! Thanks Brandi!
Ron is our service tech and he does a great job. Very thorough. He checks everything every time. He always checks in with us to see if we are having any particular problem. We live in a remote area and thanks to this service I do not have a problem with rodents or pests in and around my house. I would recommend this service.
Fernando & Forrest were very thorough
Travis and Michael O were very knowledgeable, polite and made sure to keep me informed with what they were doing and addressed all my questions. Appreciate the great teamwork and positive experience.
Pointe Pest control is an awesome company! They are always very nice and professional and know what they are doing. We originally called them because we had a rodent problem, but their services cover everything! Now that the rodents are gone, we still have them come to spray the outside of our house to keep bugs…
I’ve worked with Point Pest at my workplace for the last 8 years and when my hubs and I decided to get pest control service at home there was no need to look anywhere else. They are professional, easy to work with and they get the job DONE. Extra kudos for navigating a small house with an infant and very inquisitive toddler!
Awesome service, very professional, super fast response just started service today like in only 4 hours later my house was completely sprayed.
We worked with Fernando today with a mouse problem that we are having. He was knowledgeable helpful and efficient. Such a smooth process! Thanks Fernando!
Very professional service. Arrived on time and worked efficiently
Professional and on time. We discussed the issues and they set out the traps as necessary, inside and out. They inspected the outside of the house and gave me feedback of where possible points of entry could be. Definitely pleased.
Thank you Forrest and Fernando.
Kenny, Forrest & Jay reviewed our pest problem and recommended an effective and cost wise plan to eliminate pests, but keep us and our pet safe. All three were quite knowledgeable friendly and mindful that they were working in someone else’s home. Thanks! I’m confident that we have a good plan and can bid our unwanted guests a non-fond farewell.
On time, professional service. Came out day after I called for estimate. Thank you!
Friendly, understanding, efficient service from Fernando and Byron. They laughed at my attempt at humor and didn't even mind my cat assisting to look under the bed. Great guys, thank you.
They were great. Very efficient and knowledgeable.
I have used this company for years for the horrific spider problem we have in the valley. They never disappoint. Recently, I’ve noticed mice in the walls and they were able to do a thorough review of inside and outside and come up with a plan. Tommy was polite, followed Covid protocols and was pleasant as I discussed my pest concerns. Highly recommend.
Efficient and friendly
I had a great experience with Pointe Pest control. Everyone was super helpful and personable, from the woman I spoke to on the phone who patched me to Steve, to the techs that came out Travis, Brent and Josh. I appreciated their honesty in addressing my situation, tips and ideas and their fun banter. I did not…
3/5/2021: Ron Dach performed our service today and did an outstanding job. He was extremely thorough and professional and has a very friendly demeanor. We are very satisfied with Ron’s service delivery! 9/22/20: We are very pleased with the service performed by Bill Kingsley on 9/22/20, this is the second time…
They work around my schedule I am their priority They listen and suggest options, not push and sell products/services... my family’s safety and happiness is my goal, they help me achieve this.
My husband made an inspection appointment with Pointe Pest Control. Steve answered all of our questions and was able to schedule an initial appointment for us just 2 hours later! Liz and Travis showed up and very quickly determined where the mice and rats (yes, rats! 😭) were primarily located. They strategically…
Very professional. Would recommend services.
They were quick,professional and friendly!!
We have been very happy with the service provided. We no longer have a problem with spiders in our downstairs. I would recommend this service to everyone.
I just had my first service, and the experience has been great so far. From my initial call to inquire about service, to my estimator Steve, to my technician Travis, they have been professional, responsive and had great communication. I highly recommend you give them a chance.
Travis was on time, professional and thorough. The set up process was easy thanks to Steve. Looking forward to working with the team from Pointe to get rid of our pest problem.
Our technician, Tommy V., was very professional and took the time to explain everything to us.
We have used their services for many years now and find it highly effective. We live in a wooded area. Bryon and Robert did an great job and communicated well!
Brent and Tyler were quick and efficient. Got the job done for me in no time. A+ recommended.
They’re always friendly and helpful
Forest and Jay were very knowledgeable and professional.
Our technician Chris is the absolute best. He goes above and beyond to make sure our family is comfortable and protected!
Forrest was great. Forrest was great
Forest did an amazing job thank you
Excellent customer service!
Tommy was awesome and very polite! Quick and efficient! Professional and kept mask on! I have used Pointe Pest control since I've built my house in 2019 they are the best!
They were very quick an efficient. When they came to my house they wanted to know where the problem areas and were very attentive to the little details.Forrest and Kenny were amazing to work with!
Travis was great! Came early (and notified us that he was which is a big plus), communicated clearly about the processes and procedures and was polite the entire time. Would definitely recommend.
Awesome! Very thorough and professional!
Pointe Pest's customer service is excellent. They really care about the work they are doing, and they want customers to be happy.
Professional and local guys! They knew exactly how to take care of the problem right away.
Byron and Ronald were both very friendly an helpful.
Quick, efficient and professional service. Highly recommend!
Amazing service and very friendly there to help with any problem you have
Daniel is very knowledgeable and friendly. Great service.
Travis was delightful to work with and provided excellent service. He was professional, kind, and thorough, taking the time to answer many questions with patience & was very personable. Thanks Travis!
Fernando did a impeccable job with his identifying of the issue we are having with mice, I would definitely and will recommend to friends
Daniel at Pointe Pest Control was very helpful in getting our rodent problem taken care of. After the first visit we saw no more indication of any rodent activity and the follow-up appointments were a breeze. The staff are very responsive to any questions and have great communication regarding appointments and…
The technician that came to the house, Brandi, was very polite, knowledgeable and made it a point to explain everything to me which I greatly appreciated!!!
So nice and professional. Did a great job! We look forward to to a year of service and getting rid of little 🐁 Forrest Fernando and Kenny were 👍great.
Brandi is the best! She is highly professional, efficient, and makes sure all of our concerns are taken care of before she finishes. Highly recommend Pointe!
Byron and Fernando were very helpful and knowledgeable took care of outside and inside rodent problems. I very satisfied
Easy to schedule; very professional, friendly staff.
Kenny did my appraisal, Forrest and Anna were the techs who performed the service. Fast on all accounts and very helpful with services and response. Highly recommend to anyone interested.
I've been using Pointe Pest Control for about 6 months now. They come every three months and are polite and professional. I've had a mouse problem off and on for a few years now and so far, no mice and it's the middle of winter. Every employee I've encountered has been very knowledgeable about both mice and…
I have used Pointe Pest Control for several years and this service has been very effective in controlling pests. I no longer see ants outside, spiders in my basement, and only an occasional wasp flys by early in the season. They helped me get rid of mice in my garage several years ago. This team gone out of their…
Travis was professional, patient, efficient, and knowledgeable. Thank you for your help with the critters.
Forrest and Jay did a great job and friendly
Forrest Brent and Kenny serviced me properly.
Kelly does a great job and we’ve seen noticeable reduction in pests. They’re professional and friendly every time they come out.
Byron and Alejandro did a thorough insect application. They also checked the mice traps for activity. Both guys were very pleasant to deal with. Thanks. Rob T.
Daniel Gibbs is the tech who has come the last few times and he is friendly and thorough. I have had no signs of spiders, mice, ants, or yellow jackets since I started routine service every three months. One time I did have concerns about mice, they can right over and took care of it. Highly recommend.
Pointe pest control has always been amazing! The product works and if i have any concern they come right out!
We were very impressed with the quick response to schedule the appointment & call back from Steve when we made an inquiry. Also, the technician Travis who came to our house was professional and took time to answer our questions.
Fast, efficient, thorough. Pleasure to work with.
They always provide exceptional service!
Byron and Anna are AWESOME!!! Pointe Pest control shows up when they say they are going to! They go above and beyond.... when the hornets and wasps are making their hive on the highest peak of the house, they find a way to get to it! I am so glad I found these guys!! NO pests in my house!!!!! Thank you Pionte!!
Forrest and Fernando very professional on time and knowledgeable
Ponte Pest was very responsive and helpful. We contacted them in the morning and they were able to service our house that afternoon. Set up was easy, technicians were helpful and polite, and I feel confident that they will be there to work through any future issues we have.
Travis was very polite, knowledgeable and efficient. We just moved to the state and he took the time to answer all my questions about pests in the area. Very patient as well, as my husband kept messaging me with additional questions, while he worked. He wore booties and a mask too. Couldn’t recommend him and the…
Travis did a wonderful job. He was very thorough, professional, and very nice. We were happy to have him here doing our service!!!
They did a great job. Thanks Colby and Byron!
Travis was so professional and made the experience really easy. He let me know ahead of time when he would arrive, talked me through the process, was patient with the dogs and the mess, and even took care of extra things like taking down hives he saw. Really provided excellent service—we will be using Pointe Pest Control forever!
The technician was very knowledgeable and seemed to really care about my problem.
Today we had Pointe out for a mouse(mice) that decided to show up. Byron came out on a snowy day and we appreciate his efforts to make it up our driveway. Once on site, Byron listened to what my issues were. He also identified other hot spots mice like to come in from. He showed me the bait stations he was going to…
This month Jarod helped with my pest control and acknowledged the fact that I was working from home and was quick and quiet! Fantastic job as always! Thank you! The man who visited my home was quick, professional, and knowledgeable!
My experience with Forrest was great! I was able to speak to a representative immediately, I got a an appointment the day of, and then Forrest came out. He was very helpful and knowledgeable. He explained exactly what he was doing and answered all of my questions. Now just hoping and crossing our fingers that the…
Forrest was nice and knowledgeable. He answered all of my questions and concerns. Bravo Zulu.
I have loved how easy it has been to set up an appointment with Pointe Pest Control in Spokane! I’ve been struggling with taking care of a mouse infestation in my garage and called this morning. Within a few hours, I had Travis at my property setting up everything I needed! He was perfectly professional and took…
Forrest and Brent were so.friendly and professional. They were able to come out the same day and have really helped to give our family peace of mind. Highly recommend!
I had a nice problem start recently. I tried several traps and even high frequency plug in claiming to keep them away. My manager told me about her two sons who have used Pointepest Control and suggested I call. Stephen was able to schedule me same day.... actually 4 hours after our conversation they showed up. I…
Forrest and Travis were very informative, quick and friendly on the service today.
Forrest and his associate (I forgot his name) but they came out and we're very professional. They wore masks and put on shoe booties before entering our home. We showed them our problem area and they told us what to do from there. I would recommend them again any day.
Great service. On time and professional. Forest and clint did an amazing job!
Clint and Forrest were amazing, they listened, asked questions and did everything so thoroughly. 10/10 would hire again.
Forrest and Travis were my techs. We had great service very friendly and efficient. We able to answer my questions and fix my problem. Large home with mice and spiders. Highly recommend.
Chris Fox braved the elements to get to us and perform an exceptional service. Appreciate his professionalism and attention to detail. He is a true diplomat for Pointe Pest Control.
Brandi was awesome. We have been with pointe in tricities for years and I learned things in this treatment from her that I have never been told. Very thorough, very friendly, high quality service and I will recommend to others for sure and would tell them to ask for Brandi!
Tommy was awesome. Explained everything great and was quick and efficient. Thank you Tommy for superior customer service
Forrest did a great job! Was quick, efficient and friendly!
Pointe was great to work with. Joel was amazing. He answered every question I had, and explained everything in a very detailed professional manner. He was prompt to arrive, finished up very quickly and went over any follow up details before he left. He also cleaned up his work space after he was finished - so much…
Forrest was FANTASTIC. Quick, friendly, just an all around great guy.
We have been customers for a few years. We have a contract to have our house treated once a quarter. We haven't had problems with bugs in the house since we started using Pointe Pest Control. Their staff are always friendly, polite and knowledgeable. They take time to answer questions. I want to thank Bill for…
Bill answered all my questions and was very thorough in spraying the house exterior. He also took the time to dump out the dog water in case it got some spray in it.
Always friendly service and affordable. Techs are always helpful!!
Pointe has been great. Very knowledgeable and professional. Our neighbors had carpenter ants. We wanted to make sure they wouldn't come into our house. They treated and sprayed for ants, wasps and other bugs. They even retreated our house when we noticed some spiders inside. They quickly came out and treated the…
Very Professional company representatives, from initial inspection by Kenny right on through to our first service from Forrest. Thanks guys!
Josh & Troy were incredible!! Professional, thorough & efficient. Explained all the processes and answers all my questions and concerns! Took out two hidden wasp nests and all our spider webs outside we didn’t know about. Will use again!
The technician that visited my home today was Curtis. Curtis was very punctual, polite, and professional. He explained every step he was taking in the inspection and service all the while asking if I had any questions or concerns.
Brandi did a great job explaining the services and the types of chemicals used for the different seasons. She made sure to check the outside of house for spider webs & wasp nests & removed any she saw. She also made sure to spray and areas that looked like could be possible intrusion areas & sprayed those as well.…
Brandi did a terrific job this time and previous times. Very thorough and professional.
Pointe Pest Control was recommended to us by a friend and they did not disappoint! They use natural products they weren’t harmful to our animals (2 cats and a dog). In fact, we were all in the home when Josh, our technician, was spraying. On that note, Josh was a super nice guy! He was fast, friendly, and…
They are always on time, they pre-call to notify and schedule their services. Their technicians are very professional and eager to resolve any issues or provide services that are noted or needed on the spot. Pointe Pest is the tip of the spear when it comes to pest control. We utilize them at my place of business,…
Josh came out in the window of time they gave us. Very friendly, professional and knowledgeable about the products and the pests. This was our initial visit so he did the full work up as we requested and was done quickly and efficiently. Would recommend for anyone looking for pest service.
We have small children in our home and seen 2 hobo spiders. We called got our quotes and set up a appointment to receive services. They was so quick it was the next morning they arrived. Josh was the tech he was awesome! Professional, friendly and informative. We look forward to continuing service and keeping the pests away!
Joshua was very professional and friendly. He explained every step of the process and ensured that any questions I had was answered. I would recommend this company and especially Joshua and his partner Doug.
Patricia did a great job, and was very helpful
Brandi always is friendly, helpful, and informative. We are happy to have her take care of our home.
They were very responsive and were able to schedule us and get our house taken care of. Called on Tuesday and were able to get out to our house for inspection and treatment the next day. It was amazing having the response time being rapid, found a black widow in our house and that’s no good with a 5 month old and…
I initially called for rodent activity in garage in May. Steve said they only had the everything contract to spray around the house etc. my only concern was rodents and had been treating for them myself for months and still am!! I’ve been using my own glue boards to catch them. The techs that came out did not look…
Tommy did a terrific job! He has been well trained because he was very professional and knowledgeable. We will definitely use then again.
Tommy did the service call. Great job and well informed!
Immediate response, came out the next day. Dave was great on the phone, helped us figure out if the bugs we were seeing were termites by letting us text him pictures, reassured us that we didn’t have termites. Technician Josh came out the next day to spray for spiders and wasps, very professional, explained things…
Tommy came over to leave bait boxes for mice. He was very professional and helpful and knew his business. I would recommend tjis service.
First class one day service. I cannot say enough good things about the Pointe Pest team. Our service tech - Josh, was informative, helpful and expedient. Thank you PPC
Curtis was very polite, professional & courteous. He answered all my questions & I felt very comfortable with him in my home. Would definitely use this company again. And a very good price point! Great job.
Brandi Beck is absolutely the best technician I’ve ever seen, she KILLS every service and puts her heart and soul into every job. Honestly she kills every bug in sight!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 783 | $53–$133 |
| Hornet & wasp extermination | 554 | $66–$186 |
| Rodent extermination | 523 | $66–$282 |
| Ant extermination | 501 | $71–$246 |
| General pest inspection | 466 | $61–$126 |
| Bug & insect extermination | 344 | $67–$133 |
| Bee extermination | 195 | $181–$282 |
| Home inspection | 158 | $66–$148 |
