How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty53−4.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREPointe Pest Control - Spokane
Spokane Valley, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 4,594 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control - Spokane for 8 kinds of job.
Pointe Pest Control - Spokane for spider extermination
Clear ✕All 784 Google reviews tagged “Spider extermination” · showing 160
Ivan was very friendly and respectful.
Always polite...asks for current concerns...quick & efficient.
Thanks again for a great job and professional service!
Very very impressed with the job that was done. He was very thorough and made sure the job was complete. I highly recommend this company!
They quietly started hiking the price. Then they make it impossible to cancel. I would have quietly canceled but here we are. Addendum: notice their tone deaf reply
This is the 4th time we’ve done business with a pest control company, our second time signing with Pointe. They did a great job for us the first time. However, what I’m super impressed with is the technician we had today, Lee Guzman. He was amazing in every way, going above and beyond and taking care of everything…
TJ was awesome! Very efficient and spread granules even to get rid of my grasshoppers! (They are rampant in the back corner of my yard! Thank you! Then sprayed everywhere I asked inside! Hopefully this takes care of spider problem! Aaack!
Great service, thanks for your attention to detail.
Clay Dailey was our tech yesterday. Extremely courteous and outstandingly professional. He came and explained step by step the chemicals he was using as we have 4 dogs that was very important to us. He took his time to ensure he didn't miss anywhere on our property and then he wrote a very detailed report outlining…
Brian did a fantastic job at our house today! Even sprayed the inside of our garage and our kid’s play set - thanks so much!!
Friendly and thorough.
John Fluke checks with us when he arrives to see if we have any trouble areas, before he starts spraying. All of their staff are very easy to work with. (This is done at my work)
New to our service address, very professional shook my hand smile and a warm genuine disposition. Great work!!
Carl did a great job!
Leslie, was kind, thorough and respectful of property.
Great service!
Pointe Pest serviceman was professional, quick, and thorough.
Daniel was great. He answered all my questions and was very thorough.
Always provide great service and have been a customer for many years
We have been using Pointe for 3 years now and have never been disappointed in their level of service and care for our home.
Pointe pest has been wonderful. We moved into our new home and shortly discovered a mice problem. It’s now under control and we have peace of mind. They spray for bugs in and out when we request and we love the safer ingredients. Friendly and kind tech visit every time. We are so grateful!
Very friendly and thorough.
Fabulous service. So educated and informed.
The tech, Bri, was on time. I showed her our back yard and how to work the gate. She let me know that she did close the gate as she left. Very friendly, talked about what chemicals she was using and why.
We have had no rodent, spider nor insect problems since working with Pointe Pest. Bri was friendly, .methodical and professional.
Brian did a great job, explained everything well, and made what could be a stressful experience feel okay.
Great communication. He let me know 20 mins before he would arrive.
Appointment went very well. Ben was super great and very helpful. He made sure I knew exactly what he was going to do.
Our service tech, Brian, was an absolute champ and super knowledgeable about the process. We had a great conversation about the service and he showed me places I didn’t even know were infested. Great guy, great service!
I love these guys. I have a hard time killing spiders. And mice. Pretty much anything alive. I was so overwhelmed by spiders that my house looked like a haunted house. I got the quarterly services. As I have pets, I was concerned about their exposure to chemicals. Thought reassured the product used was per…
Super nice staff and very thorough with their spraying. Since I have set up quarterly spraying they also always come back if I see more spiders, or to remove a bee hive if necessary. One summer we had an issue with mice and they immediately came out to put out traps which was already included in my quarterly…
Ben did a fantastic job treating my residence for mice today. He was very professional and answered all of my questions. Thank you for your help! ☺️
Our technician, Brandi, is always very positive, thorough, and professional. The service overall has been very effective in controlling our household pests. Highly recommended!
Jessica Odell performed the service efficiently, was friendly and let me know about the bait boxes.
Always willing to answer questions and concerns we have. He’s the best exterminator we have worked with!!
Very thorough and professional.
Professional and thorough. Brian did an excellent job and was very pleasant to work with. Thanks, Brian
Tim came and talked to me and was very courteous. He did his a great and performance was great!
Nice and professional
Once again, Pointe has the best technicians! Jessica exhibits the best that Ponte offers. Service is a pleasure to work with!
Lance was great and very knowledgeable. He was able to answer all our questions and provide a positive experience.
Justin lets me know what time he will be arriving so I can meet him to do the inside of my house. Does a great job and
Michael always goes above and beyond my expectations every time he is here.
Kyle did a great job. Showed up on time and was knowledgeable and professional. Nice job, Kyle.
Bri was awesome!!
Jack was very personable and was able to address my concerns about spiders. Jack came back again and exceeded my expectations. Thank you Jack for a great pest control service on my house - especially setting up so that the spiders don’t come in the house!
Great service and very professional. He is very knowledgeable and provided easy to understand information. 100% easy to talk too and would recommend to anyone
Nice people that work at pointe pest control,Great prices for you to be safe in your house. I get my house sprayed every 3 months and I have not seen 1 spider or any other bugs inside or out of my house. Daniel is excellent at his job.
I have been working with Pointe Pest since 2017 in a professional capacity (they are my vendors for Property Management). I have always had nothing but excellence in service with Keith, Jamiee, and David, and the other technicians. I have always felt like our concerns are heard and addressed, by Rob, Nathan, Israel,…
As always, Brian is amazing! So professional, goes above and beyond. Couldn’t recommend Brian and Pointe Pest Control more!!!!!
Dakota did a great job and was very knowledgeable and friendly.
Pointe Pest has kept our pests under control for 2 yrs now. Very effective. Technician Joel did an excellent job today walking around the yard and garage to hit the right spots needing attention. Very friendly and cooperative. Thank you
Prompt and professional.
TJ is great!
I just moved to Chattaroy , and was worried about rodents moving in for the winter and was told that Pointe Pest Control was the best . And they did not disappoint. Josh my service technician was promt and called beforehand giving me time to get my 3 large dogs under control and at 70 this can be difficult with…
Travis was very friendly and efficient.
Aaron Bohanna did our home service today. He's helped us the last year + treatments - every 3 mo and I can't say enough good things about him! Great service and communication and I'm so glad he's our tech! Thanks again, Aaron!
Brandon is very efficient and very professional.
Brian from Pointe Pest Control treated my property yesterday, both inside and outside the house. He’s a nice guy who is very knowledgeable and meticulous. Since Brian has been doing the pest control treatments, my house is spider and mouse free. Yay!
Lance is an excellent service technician. Pleased with his work.
Brian was amazing! Always friendly and knowledgeable.
Brian is a great asset! Knowledgeable, Nice, & Thorough.
Thank you for a great job! I appreciated the kindness and help to make our home safe for our daughter.
Blake did a great job. Checked out around for wasps that I ask him about. Filled all the bait boxes and sprayed around for other bugs. Nice and polite. Thank Blake for me!
Brian came and was very friendly and addressed my concerns and questions
Thorough, fast and on time!
Daniel is nothing but professional. Quick, honest and friendly. Great service as always. Point Pest is the best when it comes to pest control. Again, Daniel is nothing but the best when it comes to his customer service, timely manner and professionalism! Thank you
Friendly and professional, should recommend!
Very professional and was willing to explain how all the products worked. Will definitely use again.
Tech was very knowledgeable about various pests, timing for their control and how to exterminate. She was extremely professional and showed a high respect for interaction with me as a client.
Carl did a great job. Prompt and professional plus he sprayed around my garden area because I was asking about it for a future service. 😊
The gentleman who came, Daniel and Brendon, were excellent techs. They took care of the home and yard. Answered all my questions with knowledge and respect. Gave future advice for continued treatments regarding what to do and what not to do. I will definitely recommend them to future people I come in contact with.
Daniel is the best , he always calls first and is very good at getting in all those places bug's like to be. I have been very happy with this company.
Professional and personable staff
Aaron Bohanna is an excellent technician. Always courteous and stops at front door upon arrival to see if any new needs or issues but always takes care doing his inspections with a fantastic attitude no matter the weather conditions. We so enjoy his positive dedication, service, and appearence. Thank you!!
Carl always does a thorough service & is very personable!
I love the service Aaron does. Awesome customer service. Highly recommend. No creepy crawlers around since i started using them.
Pointe Pest is a very efficient, effective Pest Service for many pest needs and concerns. I’ve used them in multiple locations and they are always effective, efficient and friendly and my tech recently, Bri, was also excellent! Answered all my questions and concerns and attended to all areas I pointed out! Thanks to Pointe Pest for your great service.
Bri did a very great job. She took care of everything we asked for. She has a great personality too! Send her again in October!
On time, fast and efficient.
Bri preformed our service today. She was kind and very personable. I was having a bad day and her sweet demeanor and big smile lifted my spirits. She was very knowledgeable and put my mind at ease over a concern I had. Thank you Pointe Pest for hiring great employees.
We have used this service for years. They send out good quality people who do a thorough job inside and out. Blake did a great job. He was thorough and polite.
appreciated a call before coming and her service was great
As Far as we could tell he did a great job. He was very friendly!
Branton did a fantastic job keep up the hard work. He also wore boot covers inside the home which was nice thank you so much for paying close attention to detail. I have used other company’s in the past and they were not good at all. I am very happy with your company and the technicians you send out thank you.
Brian Short was professional, courteous and thorough.
Bri was great! She called ahead let me know she was on her way, very appreciative
Carl always does a great job! We love Pointe.
Chris Fox was professional, courteous, and seemed knowledgeable as he proceeded to service our property. He explained what he was going to do and then confirmed what he’d done afterward.
Quick in and out. Professional and just took care of it. Thank you!
Melissa was great she took care of problem areas and communicated with me throughout even though I was not on site. She was a pleasure to deal with for my pest control needs!
Travis Cross at Pointe Pest Control was prompt, friendly and professional. He answered the questions I had and explained what he was going to do for my first treatment. Thanks again!
Great communication, work quickly and got the work done the day I called.
Melissa was cheerful, quick, efficient, and very thorough. She was professional, pleasant and polite. Thank you very much Melissa and Pointe Pest.
Today, Tavis Zortman provided professional sjd prompt service. We have been customers for close to 13 years.
Tyler was awesome! Very polite and knowledgeable about the product, taking the time to explain the chemicals used - what they do and how they work. He even went so far as to turn around after our service to tackle one more thing per my request! Impressed and satisfied! When it comes to pest control, we choose…
Brian was AWESOME Good listener Caring and informative. Thank you Brian ! Good Job
Great service. Very professional. Closes gates behind him. Respects the property.
Great service!
Brian is punctual, knowledgeable, efficient and friendly. I feel confident that my needs are being taken care of.
Excellent care. Would highly recommend! Joel does a really nice job and is great with communicating!
Always reliable, professional and friendly.
The gal that sprayed was very courteous and complete.
These folks are great. If you are looking for pest control I’d highly recommend using them. We have a large old house and we have had great results. Update: All our techs have been fantastic. We had Jessica in today and she was wonderful. Thanks!
Great service! They techs are always kind and knowledgeable.
Brian was very kind and explaned everything very well.
Always friendly, quick, and provides good thorough service!
Austin was very professional as always. His regular quarterly visits and treatments have helped prevent ants, spiders, wasps and other insects from being an issue for us.
Brian provided excellent service during our scheduled maintenance. He is always professional and gives helpful recommendations.
Every team member has been friendly and professional. Great value for service. Highly recommend
We had Daniel come today and spray our home exterior and check our (mouse) bait boxes. He also sprayed inside - even though I didn't call ahead to request it. I really have appreciated his service every time he has been here.
Travis was absolutely fantastic! Travis was extremely polite, happy and well presented! An absolute credit to the company! Dealing with the company was very easy. Steve called with an explanation of services, servicing schedules, payment and organized Travis to come out the next morning. Absolutely fantastic…
I love this company because they are reliable, reasonably priced, have good customer service and they take care of my house.
We love Pointe Pest Control! We highly recommend this company! They take care of all our Pest issues and stand behind their word! If we ever have an issue of pests between visits they schedule a return trip immediately at no extra charge! AND in over 6 years of service, we've only asked them back once! Their product…
Did a great job!
Brian was AMAZING! Efficient, kind and professional. Best tech yet!!
Lance is always very friendly and helpful with questions. Excellent service.
Ross did a wonderful job. He was thorough, helpful with questions, and knowledgable. Thank you!
Always such great service and results. Very professional company and easy to work with.
We have been using Pointe Pest Control for years and their service, technicians and customer service has never waned!! Service continues to be a 5 star.
As always she was spot in. Very kind and knowledgeable
I have been using Pointe Pest Control for 4 plus years...always great results and customer service! Ben provided excellent customer service!
Ben was incredibly flexible to meet a change in my scheduled appointment. When he arrived he took the time to walk me through some issues to watch for on our mouse issue. Really appreciate the professionalism and attention to detail. Been with Pointe Pest Control 3 years and highly recommend.
TJ was a pleasure to work with. Couldn’t have been happier with his work
Brian is a very personable young man and thorough, With the service we have gotten we are very happy we switched to Point Pest. Brian was actually early and we let him know right off that pleased us. My husband has a lot of doctor appointments and it’s nice to know that he will make it a point to come early when…
Brandi is our service tech and she is extremely thorough and so friendly. We had MANY mice in our basement and infested with wasps in the summer. She took care of business and the products they use are not harmful to my dogs, which means a great deal. She is always upbeat, and lets us know all the activity she…
Brandi Beck, our technician, was great to work with. She is extremely knowledgeable and explained everything she was doing, providing options on service, and shared information on insect's life spam, habitat, etc. Looking forward to working with her on our next service!
Always friendly and asks if there's something more she can do past the regular treatments.
A great experience!
Pleasant young man knocked on the door to offer a pest control inspection. It is a new home build so we are expecting some small problems going forward with minor pest so we decided to eliminate a problem before it could start. Very easy to work with. Thank you.
Thanks Melissa!
Thank you for being so thorough.
Great experience yet again!
The technician who worked for us, Daniel, was great. We’ve used Pointe Pest in the past and we will be calling them again.
We have enjoyed having Justin out to take care of our home! We always have great customer service and interactions with Justin and any technician. We highly recommend using PPC!
This company is responsive, professional and thorough. We received a quote up front so no surprises. They are friendly and efficient. I highly recommend Pointe Pest Control in Spokane.
Bri was very professional, knowledgeable, and kind. She shared tips that I can use in the future. The Point Pest is fortunate to have such an amazing employee. Thanks Bri!
Very professional and great communication
They were great! Called back quickly and came out quick. Got rid of our wasps and took down a nest on the roof!
Melissa was excellent in every way.
Brian was very informative and did a great job
I have had excellent service for a number of years by Pointe Pest Control and I would not hesitate to recommend them.
Professional and efficient every time. Definitely recommend them. Good price and keeps the little critters under control with the scheduled service!
Bri did another excellent job at my home! Thank you Pete
Friendly helpful employees always! No more unwanted pest since we’ve been using these guys! 🙂 if we did see anything…the will come back out no problems asked!
Bri was fantastic!
Great place. Good results!
I cannot thank Pointe Pest Control enough. They are always responsive when I call, they bring out needed traps for spiders and sometimes mice, and they do not judge me for my dislike of spiders and mice. I’ve had the pleasure of meeting three different staff at the company and each one of them are kind, informative,…
Our technician was professional, friendly and spent time going over all the questions I had! Thanks Aaron!
Completed services with no issues. Completed all requested work including removal of hornet nests and re supplying bait to outdoor mouse traps. Excellent service
We have used them for 2-1/2 years. Good communication and very attentive to all our needs. Matt was very courteous and answered our questions and concerns. Highly recommend them for your pest control needs.
Very friendly and got the job done. I recommend them.
Danielle Drake was my tech again & I hope he's always our tech in the future! Fun, friendly & professional! We have almost all ground cover plants so lots of pests are just part of that. Pointe & Daniel do a great job of minimizing the problem.
Lance is great at always listening to our concerns and spraying additional areas if we feel there is an issue. He always has good advice and is very knowledgeable.
Eric did a great job. Very thorough. Would definitely recommend point pest control to my friends.
Pointe pest technicians are always pleasant, courteous, and thorough in their work!
This company is so good. They keep us informed via text and email. The techs (this time was Ross) are professional, nice, and knowledgeable. I am so glad we found this company. Many of our neighbors use them as well.
Brian Short was fantastic. Accommodated every special request.
Dakota is very friendly and efficient. He does a great job for us!
I have been using this service for years. Love the fact that I rarely see a spider in our basement. We used to see many spiders and they were large. They come quarterly and are always on time. They give me at least a week notice of their arrival in case I need to make any changes. Would recommend their service to…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 783 | $53–$133 |
| Hornet & wasp extermination | 554 | $66–$184 |
| Rodent extermination | 523 | $63–$282 |
| Ant extermination | 501 | $71–$246 |
| General pest inspection | 466 | $61–$126 |
| Bug & insect extermination | 344 | $67–$133 |
| Bee extermination | 195 | $181–$282 |
| Home inspection | 158 | $66–$148 |
