How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%9+1.3Craft & service 20%82+16.4Value 10%68+6.8Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREPointe Pest Control - West Chicago
Better than 13% of ant exterminators · #35 of 40
Recent priced reviews
Ray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★Could not have been better, professional, courteous, knowledgeable and productive. Just terrific! Milton always does a great job !
Raeebha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★It was a great experience with Technician Tim. He did detail spray all over the house inside and outside and put sticky traps where needed. He did come back after two weeks to see how medication worked and did the spray all over again.
Lauren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★Our technician was polite and professional. The service was quick and thorough.
Janice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★Milton was here yesterday -- courteous, helpful and professional Again a 5 star rating. If a10 star rating was available-- then I'd give him a 10. Jan Davis
Terry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★very professional. met him outside and he asked if I needed anything done inside I said no. He did a nice job ouside.
Glennon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★Joshua Alveraz provided excellent service from start to finish. He was professional, friendly, knowledgeable, and took the time to explain everything clearly. He arrived on time, did a thorough job, and made sure I was comfortable with the treatment before leaving. You can tell he takes pride in his work and cares…
vs category
Blue = Pointe, grey = ant exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%9+1.3Craft & service 20%82+16.4Value 10%68+6.8Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
