How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%9+1.3Craft & service 20%82+16.4Value 10%68+6.8Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREPointe Pest Control - West Chicago
Better than 13% of ant exterminators · #35 of 40
Pointe Pest Control - West Chicago for cockroach extermination
Clear ✕All 172 Google reviews tagged “Cockroach extermination” · showing 20
It was a great experience with Technician Tim. He did detail spray all over the house inside and outside and put sticky traps where needed. He did come back after two weeks to see how medication worked and did the spray all over again.
Great service! Absolutely will recommend!!
Dan is amazing. He serviced our home since before our daughter was born keeping it safe from all the critters.
Thank you very much, Jose, my husband mentioned your professionalism, knowledge, and how pleasant you were. We are grateful and thankful!
Professional, prompt, and informative.
Antonio was very polite and even helped me bring in a heavy box that had been delivered. He did his job and didn't bother me or my two dogs.
Xavier was so thorough and took the time to explain everything. Extremely satisfied. Love pointe. Always thorough
Joseph R was truly professional and great throughout the service on my grandpas home! He answered all of our questions and concerns and made the process as smooth as possible. We appreciated his service a lot and recommend him in the future! Amazing experience overall!
Jonathan Jimenez serviced our home today while we were at work. Overall, we have been pleased thus far with the service of Pointe Pest Control.
Brian was extremely polite and efficient. Very pleased with the service.
Austin is very nice and polite. Never gives us a hard time if we ask him to spray someplace. He does a great job, haven’t been seeing any bugs. Love this place.
tech was polite, knowledgeable and very neat. very nice and knew his job well. he knows exactly what to do and I suggest everyone should try using Pointe Plus give them a try. i would not use anyone else as everyone at Pointe Plus is very customer oriented and is very very responsive. he always does a great job. great representative of POINTE PEST
Completed 4 time spraying. The Cockroach number didn't decreased, Is keep going to high and more worse. The spray is not effective. Didn't recommend for Cockroach
Very knowledgeable and professional
We have been Pointe Pest customers for the past several years. Our experience with the company and with their service personnel has always been excellent. The Office is willing to schedule appointments in ways that are convenient for me, and the technician shows up on time, every time. We would highly recommend…
Great job
Always pleased with our service and our technician, Adrian
Ryan was great!
Wesley was prompt, efficient, friendly and explained exactly what he was going to do and afterwards, what he did.
Efficient friendly and effective service.
vs category
Blue = Pointe, grey = ant exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%9+1.3Craft & service 20%82+16.4Value 10%68+6.8Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
