How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%9+1.3Craft & service 20%82+16.4Value 10%68+6.8Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREPointe Pest Control - West Chicago
Better than 13% of ant exterminators · #35 of 40
Pointe Pest Control - West Chicago for general wildlife removal
Clear ✕All 55 Google reviews tagged “General wildlife removal” · showing 20
Xavier was so thorough and took the time to explain everything. Extremely satisfied. Love pointe. Always thorough
Mohand did a great job of servicing our location! He was extremely helpful in explaining everything he would be doing and was very timely in going about doing it. His customer service is excellent! I would certainly recommend Pointe Pest Control to everyone.
Ryan provided excellent service, he was very knowledgeable and took the time to make sure everything was treated. Would definitely recommend.
Jacob outstanding Tech. Pointe great service and price. They get the job done.
Nice service friendly technician
We heard a noise coming from the attic, so we called Pointe Pest Control to come check it out. David phoned a head of time to tell me when he would arrive, no one ever does that! He was polite, informative and thorough. He offered advise on additional services we might be interested in based on the whole house inspection, but wasn't pushy.
The technician was on-time, professional, courteous and thorough. One of the best!
Jennifer was very attentive to details, she was very thorough and competent. She was professional, very informative about what work she had done. Jennifer completed her work in timely fashion once again. Thank you Jennifer and have a Merry Christmas!
We were very pleased. Technician was courteous, thorough and took time to complete his work and discuss with us afterwards. The first visit we had a few weeks ago seemed rushed and not so thorough.
Great customer service!
Great service! Jose was professional, knowledgeable, pleasant to talk to and on time. Thanks so much for your service!
David was very courteous and did an thorough job.
This tech was super informative and helpful.
Very polite and made us feel safe knowing everything being taken care of.
Technician
The technician was very attentive to our concerns and addressed the pests.
Albert was thorough & professional!
Fernando was very professional
Always on time and great communication.
Carlos Jaime was very professional and knowledgeable.
vs category
Blue = Pointe, grey = ant exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%9+1.3Craft & service 20%82+16.4Value 10%68+6.8Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
