How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%9+1.3Craft & service 20%82+16.4Value 10%68+6.8Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREPointe Pest Control - West Chicago
Better than 13% of ant exterminators · #35 of 40
Pointe Pest Control - West Chicago for hornet & wasp extermination
Clear ✕All 837 Google reviews tagged “Hornet & wasp extermination” · showing 60
Melvin was the technician for my service. He was OUTSTANDING. He answered all questions and concerns without hesitation. He is very professional and truly cares about the property and the customer. I would give 10 stars if I could
I contacted Pointe Pest Control because my house had apparently been annexed by the yellow jackets. At some point, you stop believing you own a home and start realizing you are merely the landlord for a highly organized society of angry flying insects. These things were everywhere. I was one bad afternoon away from…
Great service! Absolutely will recommend!!
Juan is outstanding. Always thorough and informative.
We have quarterly, services from Pointe Pest Control, and when scheduling those services, we always request Milton. He is friendly and engagin, prompt, thorough, and is customer-focused/centered. He explains the services to be performed, and reviews them after completion. We enjoy seeing him and know that he…
Joshua Alveraz provided excellent service from start to finish. He was professional, friendly, knowledgeable, and took the time to explain everything clearly. He arrived on time, did a thorough job, and made sure I was comfortable with the treatment before leaving. You can tell he takes pride in his work and cares…
Very polite and efficient.
Great service, great tech.
Pointe , has been on Point!
Tony was our technician for our pest control issue, and he was excellent! he was very attentive, responsive, and took the time to listen to and address all of our concerns. Toney also provided us with helpful tips on how to minimize and prevent future pest issues. We truly appreciate his professionalism,…
Technician was very through and knowledgeable! I felt confident with his assessment.
When I called on 8/30, the sales rep assured me that the yellow jacket issue would be resolved, i.e. eradicated. He had me sign up for your quarterly membership, for spraying for all sorts of pests. I don't have issues with any other pest, ONLY the yellow jackets. Isaiah came out on 8/31 and all he did was spray…
Leo answered all of my questions and did a great job trying to remove the yellow jacks.
Very professional service person.
Very happy with this service. Malik was incredibly professional, informative and did an amazing job at removing the wasp nest. I will recommend this company to my friends and relatives.
Malik was really good! He came to the door and was very professional and polite and told me what he'd be doing. We would recommend your service any day. The only thing he missed were spider/cob webs on a couple of windows.
Very please with the service tech, he was thorough and considerate of my home and what was needed. Very kind and professional! Thank you!
Eddie is the best! Without me asking, he offered to come in and check mouse traps that he placed in the basement on his last visit... all clear! He is very conscientious and wants to make sure I am pleased before he leaves. Another great job!!
I was very pleased with Juans’s services today. He was very nice and informative about everything that he was going to do inside and out of my home. He was very nice to my daughter and he put on an excellent show dealing with the bees!
Ryan arrived right on time. He worked quickly and was very thorough.
Genssie was very polite, answered all my questions and finished the job thoroughly and quickly.
Ryan was quick, thorough, and fearless. A football-sized Yellowjacket nest was removed in just 10-15 minutes. We were very grateful for his work, and Pointe, for having the fastest and most thorough response on Angi's list. We're very happy with the work. Ryan said you guys were the best, and it showed!
Payton was very courteous and thorough, he is a winner.
I had yellow jack wasps problem by my back door. I was afraid to go to my garage there were so many of them. Austin Rot was the tech sent to take care of them. He called to let me know eta. Upon arrival he examined infected area and told me what to expect after treatment. He was professional, courteous and friendly. KUDOS TO AUSTIN ROT.
Yuvan was great! Helped a lot and pointed out problem areas to watch out for and how to handle fixing them. Very happy with his service!
Alex provided Excellent attention to details and was very polite. I've been very happy with Pointe for the longest time!
Noticed we had swarming wasps above our front door uunder the second story window and near a fireplace vent behind some bsuhes; immediately had a panic and located Pointe Pest on google, had amazing reviews already and someone texted me within minutes with schedule & questions answered etc. I didnt even care the…
Jonathan was great!
Outstanding service by Joseph Revello. Fast response to an urgent situation. Knew exactly what to do with Yellow Jackets IN THE HOUSE.......problem solved. Thank you !!
Joe did a great job. Went above and beyond.
Great company! I called and they came out the very next day to remove a wasp nest in the soffit of my home. The technician was very nice. We will use them in the future if we have another pest problem.
Genssie Pastor at Point Pest Control is such a great guy. He’s extremely professional and cares about his job. He was meticulous when spraying around the inside and outside of the house. Taking care of the wasp and hornet nets outside. I love working with Point Pest Control.
Had a Yellowjacket nest by my front door and under my windowsill and was able to get a quote and someone out there the very next day to take care of it!! It’s only day 2 after they removed the nest and my husband says there’s zero activity. Hooray!! We were also at work while the service was being done and he took…
My technician bravely and professionally tackled the yellow jackets living in my shed. In additional Pointe has great communication and customer service. I would use them again in the future.
We had a basketball sized bald faced hornet nest in the back yard up 20 ft. Tim came out and did a great job getting the nest down. He was knowledgeable, friendly, and quick! Overall, he did a great job!
Juan was awesome. He did a very thorough job and was pleasant to speak with.
Great experience with Leonardo - very professional and knowledgeable. Highly recommend!
Alan was timely, knowledgeable, efficient and effective! He explained everything in detail, and proceeded to do everything promised. Great service.
Technician, Jamian, was prompt, professional and explained what treatment he was using that day, and what pests he was focusing on (tiny ants, spiders, wasps).
Victor was knowledgeable and did his job in a timely manner
I had a great experience with Pointe Pest Control. Milton did an outstanding job removing several wasp nests from my shed. He was professional, friendly, and extremely knowledgeable. He explained the process, worked efficiently, and made sure the job was done thoroughly. It’s clear he takes pride in his work, and I…
Sage was my technician today for the treatment. He was very helpful and explained everything he did. He gave me some suggestions and took care of the ant issue on my brick patio. He came inside and refilled my mouse baits, then gave me some suggestions for how to fix the areas where the mouse have been nibbling…
Very thorough
The technician was on time courteous and respectful of our property. Seemed knowledgeable and thorough.
Antonio was very polite and even helped me bring in a heavy box that had been delivered. He did his job and didn't bother me or my two dogs.
Jonathon was very polite & professional and explained what he was going to do and expeditiously carried it out.
Excellent! Superb!
Brian was professional, polite and thorough. Highly recommend and would love to have him when we need our next service. Thanks Brian!!
I had a great experience with Pointe Pest Control from start to finish. Angel, my customer service representative, was fantastic to work with. He took the time to explain everything clearly, answered all of my questions, and made sure I understood the process and what to expect. When it came time for service,…
Excellent service On time Addressed all of my concerns
Even without having time to answer the door, Alan Wwest did his inspection and cleanup. Thankful for the accurate and honest service. He consistently does a great job.
Milton came again to help control a previous problem. He is always professional and rely on his expertise. Thank you!
Xavier was so thorough and took the time to explain everything. Extremely satisfied. Love pointe. Always thorough
great service and went above and beyond with the pest service and even took down the small wasp nest near garage
Friendly and knowledgeable technician that takes the time to go over any and all concerns
Pointe has done an excellent job for us for years - Mosquitos, Bees, Ants, Carpenter bees & ants, etc. Excellent, professional, courteous and thorough! Tim, Albert and whole team is always great! HIGHLY RECOMMEND
Our tech Austin, who has been our tech the last several years now, did a thorough and complete job both inside and out. Very friendly and listened to an issue I had and treated for the problem. Utmost in professionalism.
Malik did an excellent job. He is always professional and efficient with the treatments he applies.
Jonathan Jimenez serviced our home today while we were at work. Overall, we have been pleased thus far with the service of Pointe Pest Control.
10/10
vs category
Blue = Pointe, grey = ant exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%9+1.3Craft & service 20%82+16.4Value 10%68+6.8Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
