How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%9+1.3Craft & service 20%82+16.4Value 10%68+6.8Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREPointe Pest Control - West Chicago
Better than 13% of ant exterminators · #35 of 40
Pointe Pest Control - West Chicago for termite inspection
Clear ✕All 26 Google reviews tagged “Termite inspection” · showing 20
Xavier was so thorough and took the time to explain everything. Extremely satisfied. Love pointe. Always thorough
Jonathan Jimenez serviced our home today while we were at work. Overall, we have been pleased thus far with the service of Pointe Pest Control.
Joseph our Tech was great to work with
Excellent
I’ve used Pointe Pest control for a multiple years now. Service specialist are very knowledgeable and they explain their answers to your questions thoroughly. You don’t always get a phone call to time of arrival is the only issue.
Our technician Xavier was very helpful and did a professional, thorough job.
Nice service friendly technician
We were very pleased. Technician was courteous, thorough and took time to complete his work and discuss with us afterwards. The first visit we had a few weeks ago seemed rushed and not so thorough.
Sebastian was very helpful, friendly and professional. He was able to answer all my questions, explained to me exactly what he was going to do and why, and did a thorough job. I very much appreciated someone taking pride in their job and providing a good service.
Very polite and made us feel safe knowing everything being taken care of.
Brandon arrived on time and conducted a thorough inspection of the outside of our house. He was very polite and very professional. He knew about some of the issues during the previous inspection and address them during this time. Overall, he was very reliable.
They are very proactive and responsive.
Always on time and great communication.
Great!
He did an amazing job and was very thorough.
Fernando the technician came to my place after making an appointment. Very thorough, took his time to explain everything he saw and what he was applying. Was really happy with his service. Will be using them in the future for sure.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
vs category
Blue = Pointe, grey = ant exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%9+1.3Craft & service 20%82+16.4Value 10%68+6.8Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
