Jim Wojcik
Review from Google · view on GoogleThe guys were great! The help us out of a tight spot The very professional
Pomp's Tire Service
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%48+3.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#481 of 809 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 41%
4.8 ★★★★★ 245 Google reviews · 21 photos
90%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
59%reviews answered by the owner
Nov 2026latest review
Pomp's Tire Service at a glance
Customers frequently praise Pomp's Tire Service for rapid turnaround, professional communication, and reasonable pricing, often highlighting the staff's willingness to accommodate urgent repairs or stay late to assist travelers. Recurring themes include efficient tire mounting, punctuality for same-day appointments, and helpful coordination between locations for warranty issues. However, low-star reviews indicate a pattern of slow service, with customers reporting long wait times despite appointments, perceived lack of urgency from employees, and difficulties in locating pre-ordered inventory.
- Google rating: 4.8 out of 5 from 245 reviews (90% five-star).
- Reviews on this page: 245 Google reviews (174 with written comments, 11 with photos).
- Owner responses: the business replied to 59% of reviews.
- Most recent review: November 10, 2026.
- Service: Auto Repair Shop serving Windsor, Wisconsin.
Data from Google, last updated November 10, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pomp's Tire Service: 84/100 on this factor. Category median: 87.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pomp's Tire Service: 80/100 on this factor. Category median: 85.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pomp's Tire Service: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pomp's Tire Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pomp's Tire Service: 48/100 on this factor. Category median: 58.C
48
Bar = this company · dark tick = category median.
Star ratings
245 Google reviews we collected
- 5 stars22090%
- 4 stars167%
- 3 stars10%
- 2 stars31%
- 1 star52%
Praise vs complaints
Phrases our text analysis found in 174 written reviews
- Praise24597%
- Complaints83%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price2154%
- Reasonable1744%
- Overpriced00%
- Not sure13%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6827%
- Speed & response6526%
- Quality & results4819%
- Price & value3614%
- Would recommend2811%
- Honesty & trust52%
- Communication31%
What customers talk about
We read 174 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The service was fast, professional, and high-quality.”
“Got a nail in my tire, got me in right away and took care of it!”
“Slow employees, no desire to hustle.”
“They did a great job,we are very pleased with their service.”
“If he worked as much as he stood around on his phone, showing his buddy things and chatting while not working at all, a lot more would get done in a day.”
“The guys working here are very fast, curious and have competitive pricing.”
“I’m genuinely grateful to these guys and would recommend this spot to anyone.”
“I cannot recommend them enough.”
“" That's a nice kind of trust to be given.”
“We called pomps and explained the situation he offered to get it in the shop as soon as we were able to get there.”
People customers mention
- Keith 9 reviews
- Jason 6 reviews
- Deforest 6 reviews
- Pomps 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pomp's Tire Service for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Andrei15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I’m a driver from California, and today I needed some help with my tires. I reached out to this place, and it was the best roadside repair experience I’ve ever had. I’m genuinely grateful to these guys and would recommend this spot to anyone. The service was fast, professional, and high-quality. Thanks, guys—you’re the best!
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great people to do business with . I have been dealing with this company for years. Very happy with the work and tires.
Reasonable priceTires
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Service was great!!! Got a nail in my tire, got me in right away and took care of it!! Would definitely recommend.
Great priceTires
james1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
They did a great job,we are very pleased with their service. Thank you for a great service.
Cat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★
Jeremy at the front desk is terrible. I had an appointment and waited over an hour before my car was looked at, then another half hour to be fixed. Why not just make the appointment time later? The only reason for 2 stars instead of 1 is because Tommy is awesome.
Tires
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My daughter got a flat tire on her way back home and could definitely not drive back to the Twin Cities on a doughnut. Jason at Pomp’s was very helpful! Jason told me on the phone that he would stay late and take care of the tire for my daughter ! I couldn’t be more thankful for Jason and Pomp’s tire for amazing…
Tires
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 42 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 245 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Andrei Andrei15 reviewsTotal number of Google reviews Andrei has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’m a driver from California, and today I needed some help with my tires. I reached out to this place, and it was the best roadside repair experience I’ve ever had. I’m genuinely grateful to these guys and would recommend this spot to anyone. The service was fast, professional, and high-quality. Thanks, guys—you’re the best!
Response from the owner · 3 days ago
Thank you, Andrei, for your kind words! We're glad to hear that you had such a positive experience with our team. Your recommendation means a lot to us!
Gary Gagner1 reviewTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat people to do business with . I have been dealing with this company for years. Very happy with the work and tires.
- Price assessment: Reasonable price
- Services: Tires
Response from the owner · a week ago
Thank you, Gary! We're glad to hear you've had a positive experience with us over the years. Your satisfaction with our work and tires means a lot to us.
Michael Johnson1 reviewTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleService was great!!! Got a nail in my tire, got me in right away and took care of it!! Would definitely recommend.
- Price assessment: Great price
- Services: Tires
Response from the owner · 2 weeks ago
Thank you, Michael! We're glad to hear that our team was able to help you quickly with your tire issue. We appreciate your recommendation!
james brinks1 reviewTotal number of Google reviews james has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did a great job,we are very pleased with their service. Thank you for a great service.
Response from the owner · 2 weeks ago
Thank you, James! We're so glad to hear you were pleased with our service. Your support means a lot to us!
Mary Kay Harmon1 reviewTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job Keith.
- Services: Tires
Response from the owner · 3 weeks ago
Thank you, Mary! We appreciate your kind words and will be sure to pass along your praise to Keith.
Jeffrey Barman2 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast and friendly service at a reasonable price
- Price assessment: Reasonable price
- Services: Tires
Response from the owner · a month ago
Thank you, Jeffrey! We're glad you enjoyed our fast and friendly service at a reasonable price. Your support means a lot to us!
Frank DupreyLocal Guide · 15 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat Job mounting the tires I brought in on my rims. Thanks, Ronnie and Crew
- Price assessment: Reasonable price
Response from the owner · 2 months ago
We're delighted to know that Ronnie and the team met your expectations, Frank. Your feedback is greatly appreciated, and we're here for all your future needs.
Cat Ballweg3 reviewsTotal number of Google reviews Cat has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeremy at the front desk is terrible. I had an appointment and waited over an hour before my car was looked at, then another half hour to be fixed. Why not just make the appointment time later? The only reason for 2 stars instead of 1 is because Tommy is awesome.
- Services: Tires
Response from the owner · 3 months ago
Thank you for sharing your experience with us, Cat. It's concerning to hear about the wait time during your visit, as we strive for efficiency without compromising on quality. While we're grateful that Tommy made a positive impression, your feedback is valuable for our continued efforts to improve. Please provide your contact information and availability at [email protected] for further assistance. Your experience is of the utmost importance to us, so we ask that you make the subject line of the email as 'Review' when reaching out for the quickest response. Thank you.
Kevin Lazarchic8 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy daughter got a flat tire on her way back home and could definitely not drive back to the Twin Cities on a doughnut. Jason at Pomp’s was very helpful! Jason told me on the phone that he would stay late and take care of the tire for my daughter ! I couldn’t be more thankful for Jason and Pomp’s tire for amazing service that went above and beyond ! Staying open late and giving me the peace of mind that my daughter would be taken care of! Jason had my daughter’s tire patched and she was back on the road in no time ! Thank you so much !!!!
- Services: Tires
Response from the owner · 3 months ago
Kevin, we're truly grateful for your kind words about your experience. It's wonderful to know that Jason provided such exceptional assistance and peace of mind for you and your daughter. We take great pride in going above and beyond for our guests, and your appreciation means a lot to us.
Business details
- Address: 7231 Gene St, DeForest, WI 53532
- Phone: (608) 846-0674
- Website: locations.pompstire.com
- Service area: Windsor, WI