Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Ponder Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Ponder Pest Control

Krum, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 66 bed bug exterminators · 4.9★ from 98 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ponder Pest Control is better than 94% of bed bug exterminators.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ponder Pest Control is better than 91% of bed bug exterminators.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ponder Pest Control is better than 99% of bed bug exterminators.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ponder Pest Control is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ponder Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ponder Pest Control is better than —% of bed bug exterminators.–
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Reviews for your job

Customers hired Ponder Pest Control for 7 kinds of job.

Ponder Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Bug & insect extermination”

Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Ponder Pest Control does a great job and is so amazing at communicating with us!

Paid $140–160Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
ShelleyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Cory was GREAT and very informative and answered all of my questions. Ponder Pest Control is also a valued Lake Cities Chamber of Commerce member and always does a great job!

Paid $40–60Great priceCockroach exterminationBug & insect exterminationAnt extermination
ruhamt12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They did great. Customer service is always great from Ponder Pest Control, as well as the work performed. Cory and Blake have both been an awesome help to us. Super knowledgeable, friendly, and eager to resolve any issues. Would and will use them again, as well as recommend to others.

Hornet & wasp exterminationGeneral pest inspectionCockroach extermination
AaronLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Outstanding experience with Ponder Pest Control. These guys are the real deal! Before starting treatment, Cory (the technician) gave me a full rundown of what he’d be doing, as well as detailed Q&A about the pests I’ve had problems with in my home. I’ve used other pest control companies in the past, who showed up…

Customer photo from Aaron's review
Paid $100–120Great priceRodent exterminationCockroach exterminationBug & insect extermination
D.R.Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time using Ponder Pest control to get our house treated. Robert showed up on time, and proceeded to tackle the job. He was very nice, efficient, and explained the entire process. The price was reasonable and we look forward to having them back out. I must also comment that the social media posts are top notch, very professional and well done!

Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
CSFolk9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We’ve had great service and feel like it’s reasonably priced. Would totally recommendS

Paid $100–120Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
VLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We’ve been using Ponder Pest Control for years and they are great! Cory is an amazing person and so helpful and knowledgeable. He always takes the best care of our home!

Great priceBug & insect extermination
CarmenLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great service from Cory!

Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Place at Arlington Oaks condos. Excellent experience with tech James Motelet. Good man Alamo!

General pest inspectionCockroach exterminationBug & insect extermination
JordanLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Corey is the best! We have used Ponder Pest since we moved out here 4 years ago and will continue to use them as long as we are here.

Paid $120–140Great priceRodent exterminationBug & insect exterminationAnt extermination
Gerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Cory is a blessing, he does a great job is more than willing to talk with us about the problems.

Paid $100–120Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Becky7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Cory kept me informed about his arrival time and what he was doing. I showed him an area of concern and he explained what it was and how he could solve it. He also shared how he could help with the problem in the future. I felt very comfortable with him and so glad he was the one that showed up.

Paid $140–160Reasonable priceBug & insect extermination
Chelsi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always an awesome experience with these guys! From the operations team to the receptionist. Always accommodating and communicative. Also, my bugs are gone!!! YAY!

Great priceBug & insect extermination
Dawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always goes above and beyond. Is extremely professional yet personal in his interactions. Is very thorough in everything he does.

Paid $100–120Reasonable priceRodent exterminationBug & insect extermination
JackLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Efficient and thorough!

Paid $100–120Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination+ Quality+ Professionalism
ChristopherLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cory is always the best! Accomodating and concerned for our needs and safety. Give that man a raise, but don't promote him cause I want him to keep treating our home!

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ponder pest control responded immediately to my request, came out and were efficient and friendly. I would recommend them and plan on using them next time.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Paul2 weeks ago★★★★★

Rating only, no written review.

Reasonable priceGeneral pest inspectionBug & insect extermination
Patricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceBug & insect exterminationAnt extermination
Jan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Rating only, no written review.

Paid $120–140Great priceBug & insect extermination
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Randi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality

Price

$116+7% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination22$73–$133
General pest inspection15$63–$124
Ant extermination12$56–$246
Hornet & wasp extermination8$86–$323
Rodent extermination6$88–$371
Cockroach extermination5$91–$323
Home inspection2$66–$153

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