Analyzing 8,158,3788.2M ReviewsFor 23,06723.1K Experts

Experts Reviews · Company report
Posh Pup Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%86+22.4Value 15%73+11.1Craft & service penalty48−5.2Experts Score= 81Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Posh Pup Grooming

Walnut Creek, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 131 pet services · 4.8★ from 31 Google reviews

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Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Posh Pup Grooming is better than 89% of pet services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Posh Pup Grooming is better than 86% of pet services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Posh Pup Grooming is better than 48% of pet services.C
48
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Posh Pup Grooming is better than 73% of pet services.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Posh Pup Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Posh Pup Grooming is better than —% of pet services.–
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Reviews for your job

Customers hired Posh Pup Grooming for 8 kinds of job.

Posh Pup Grooming for dog anal gland expression

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog anal gland expression”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Dog anal gland expression”

Paula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Took my rescue poodle/bishonx for her first ever grooming. Vivian was wonderful- the pups were all loose, there is furniture for them to nap on. Very positive first grooming for a rescue pup. We have been going for a year now and I wouldn't go anywhere else. Vivian also told me how to get rid of tear stains- now gone!

Reasonable priceDog ear cleaningDog anal gland expression
Bree3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Not only does Posh Pups do an amazing job on my dog but my dog absolutely loves going to the shop. He is so excited, plays with all his friends all day, and he comes home looking fabulous. We Lovu Vivian!

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Vivian does an incredible job grooming my Cavalier King Charles. I was a very nervous, first-time dog owner and she quickly put me at ease with her calm strength, clear guidance and years of experience. I am so grateful that I know Doki is being so well taken care of when he’s with Vivian.

Reasonable priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
CaraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We’ve been longtime clients with Vivian and she and her team do excellent work!! Our dog always comes home fresh and happy.

Reasonable priceDog anal gland expressionDog groomingDog full service grooming
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The best place. Doggie Day Spa. No one does as much.

Great priceDog ear cleaningDog anal gland expression
Rainelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Vivian is wonderful with our dogs. She does a great job grooming and caring for them. She always has their best interest in mind - taking into consideration their different personalities and temperament. Vivian is always pleasant and provides great customer service. I give her bonus points for keeping her shop clean and sanitized!

Great priceDog ear cleaningDog anal gland expressionDog grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 76%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming14—
Dog full service grooming12—
Dog bathing and blow dry11—
Dog nail trimming8—
Dog ear cleaning7—
Dog anal gland expression6—
Dog grooming and styling4—
Dog teeth brushing3—

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