Experts Reviews · Company report
Posh Pup Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%86+22.4Value 15%73+11.1Craft & service penalty48−5.2Experts Score= 81Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Posh Pup Grooming

Walnut Creek, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 131 pet services · 4.8★ from 31 Google reviews

Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Posh Pup Grooming is better than 89% of pet services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Posh Pup Grooming is better than 86% of pet services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Posh Pup Grooming is better than 48% of pet services.C
48
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Posh Pup Grooming is better than 73% of pet services.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Posh Pup Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Posh Pup Grooming is better than —% of pet services.–
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Reviews for your job

Customers hired Posh Pup Grooming for 8 kinds of job.

Posh Pup Grooming for dog full service grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog full service grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Dog full service grooming”

nathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

How dog coco is treated like a king here. They do a wonderful job with grooming him and he always comes to us looking sharp. Everyone is super friendly as well; we love it here

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Sonny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

e’ve been taking our dogs to Posh Pup Grooming for over 3 years now, and they never disappoint. What really sets them apart is how well they know exactly what each of our dogs needs every single time — no re-explaining, no guesswork, just consistent, great grooming. The best sign of a good groomer? Our dogs are…

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Bree3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Not only does Posh Pups do an amazing job on my dog but my dog absolutely loves going to the shop. He is so excited, plays with all his friends all day, and he comes home looking fabulous. We Lovu Vivian!

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Geoffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I highly recommend Posh Pup for all your dog grooming needs. Vivian runs a compassionate and detailed operation. Our dog Sunny always looks 100% better afterward his visit and he is always given meticulous care. Thank you Vivian!

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Vivian does an incredible job grooming my Cavalier King Charles. I was a very nervous, first-time dog owner and she quickly put me at ease with her calm strength, clear guidance and years of experience. I am so grateful that I know Doki is being so well taken care of when he’s with Vivian.

Reasonable priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Liana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Vivian did such an amazing job grooming our highly sensitive dog - we were very impressed and Watson left happy! Vivian also advised on the best grooming methods to maintain hair color and texture. She managed to shorten Watson’s nails when other groomers have been unsuccessful.

Reasonable priceDog ear cleaningDog bathing and blow dryDog full service grooming
CaraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We’ve been longtime clients with Vivian and she and her team do excellent work!! Our dog always comes home fresh and happy.

Reasonable priceDog anal gland expressionDog groomingDog full service grooming
Sydney8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Vivian and her team at Posh Pup Grooming is truly the best! She has been grooming my Shih Tzu, Halle, for the past 4 years, and I couldn’t trust anyone more with her. If you’ve ever owned a Shih Tzu, you know that grooming especially around the face and paws can be a challenge. Vivian is incredibly patient, gentle,…

Customer photo from Sydney's reviewCustomer photo from Sydney's review
Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fantastic experience every time! Vivian has been grooming my three pups for the past 14 years, and I wouldn't trust them with anyone else. She is skilled, professional, and genuinely cares about every furry friend she works with. Her service is consistently exceptional, and it's clear she truly loves what she does. Highly recommend!

Great priceDog full service grooming
Rainelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Vivian is wonderful with our dogs. She does a great job grooming and caring for them. She always has their best interest in mind - taking into consideration their different personalities and temperament. Vivian is always pleasant and provides great customer service. I give her bonus points for keeping her shop clean and sanitized!

Great priceDog ear cleaningDog anal gland expressionDog grooming
Dianne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Vivian is amazing. She is really aware of the personality of my dog, and his needs. During one grooming she discovered an ear infection that needed immediate veterinary care. Vivian’s stylings are always detailed and perfect.

Reasonable priceDog groomingDog full service grooming
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’m so happy that I found Posh Pup Grooming! My dog, Oliver, loves going there to see Ms. Vivian! And, Oliver has never looked better!

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 76%Overpriced 0%Not sure 0%

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