Analyzing 8,158,3788.2M ReviewsFor 23,06723.1K Experts

Experts Reviews · Company report
Posh Pup Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%86+22.4Value 15%73+11.1Craft & service penalty48−5.2Experts Score= 81Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Posh Pup Grooming

Walnut Creek, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 131 pet services · 4.8★ from 31 Google reviews

📞 Call (925) 899-2977Request a call backWebsite ↗

Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Posh Pup Grooming is better than 89% of pet services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Posh Pup Grooming is better than 86% of pet services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Posh Pup Grooming is better than 48% of pet services.C
48
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Posh Pup Grooming is better than 73% of pet services.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Posh Pup Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Posh Pup Grooming is better than —% of pet services.–
—

Reviews for your job

Customers hired Posh Pup Grooming for 8 kinds of job.

Posh Pup Grooming for dog grooming and styling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming and styling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Dog grooming and styling”

Sonny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

e’ve been taking our dogs to Posh Pup Grooming for over 3 years now, and they never disappoint. What really sets them apart is how well they know exactly what each of our dogs needs every single time — no re-explaining, no guesswork, just consistent, great grooming. The best sign of a good groomer? Our dogs are…

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Geoffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I highly recommend Posh Pup for all your dog grooming needs. Vivian runs a compassionate and detailed operation. Our dog Sunny always looks 100% better afterward his visit and he is always given meticulous care. Thank you Vivian!

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can’t say enough good things about Vivian and PoshPup grooming service. My dog came home looking absolutely amazing and, more importantly, happy and relaxed. It’s obvious Vivian genuinely cares about the dogs and takes the time to make them comfortable throughout the process. Vivian also listens carefully to what…

Reasonable priceDog groomingDog bathing and blow dryDog grooming and styling
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Vivian is the best! She does an amazing job and our puppy loves spending the day with her and making friends with the other clients. We’ve had a wonderful experience and our puppy looks so handsome.

Dog groomingDog bathing and blow dryDog grooming and styling

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 76%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming14—
Dog full service grooming12—
Dog bathing and blow dry11—
Dog nail trimming8—
Dog ear cleaning7—
Dog anal gland expression6—
Dog grooming and styling4—
Dog teeth brushing3—

Compare with

Doggy Lama Pet Care logoDoggy Lama Pet CareExperts Score 98Walnut Creek · 5.00★East Bay Dog Walkers logoEast Bay Dog WalkersExperts Score 90Walnut Creek · 4.96★Woof Gang Bakery & Grooming Walnut Creek logoWoof Gang Bakery & Grooming Walnut CreekExperts Score 83Walnut Creek · 4.82★