Experts Reviews · Company report
Pothos Hair & Co. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%87+24.6Replies to reviews 8%99+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pothos Hair & Co.

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 330 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pothos Hair & Co. is better than 93% of hair salons.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pothos Hair & Co. is better than 87% of hair salons.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pothos Hair & Co. is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pothos Hair & Co. is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pothos Hair & Co. is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pothos Hair & Co. is better than 99% of hair salons.A
99

Reviews for your job

Customers hired Pothos Hair & Co. for 8 kinds of job.

Pothos Hair & Co. for balayage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$190–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Balayage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 30

All 31 Google reviews tagged “Balayage”

Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sarah was so nice and asked lots of questions to get my hair exactly how I wanted it! I love it and already can’t wait to come back!

Paid $200+Shampoo & conditioningHaircutBalayage
Haleigh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

i started going to pothos about a year ago to see Lindsey and i absolutely will never go anywhere else. i love the staff because of how friendly and kind they are, and of course Lindsey is so good at doing my hair and giving me what i want. 100% recommend anyone who works here!!!

Paid $140–160Shampoo & conditioningBlowoutsHaircut
Jeannine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Sabrina and the staff there are awesome! Sabrina always knows what to do with my hair and what looks best! They all make you feel relaxed and beautiful by the time you leave! I will continue to come back and enjoy all the services they provide. Thank you all for helping me feel beautiful! ❤️Jeannine V

Paid $180–200BalayageBlowoutsHairstyling
tahis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a great experience today! Kayla was very professional, kind, and attentive. She really listened to what I wanted, and I absolutely loved how my hair turned out. I will definitely be coming back!

Shampoo & conditioningHairstylingBalayage
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience, love my hair, best shampooing ever!!!!

Paid $140–160Shampoo & conditioningHaircutHairstyling
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Beautiful salon! Everyone was friendly and Gabrielle did an amazing job bringing my hair inspo to life. It was my first time there and it felt very welcoming. Excited to go back!

Paid $200+Shampoo & conditioningBlowoutsHaircut
Makinzee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kelsey is amazing, my hair looks gorgeous as always. The salon is lovely, cozy and welcoming. There are always snacks and plenty of drinks/coffee. I look forward to going to get my hair done at Pothos.

Paid $200+Shampoo & conditioningHaircutBalayage
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love coming to Pothos and seeing Gabrielle! 10/10 would recommend to anybody that's looking for a new hair salon.

HaircutBalayage
Rhonda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As always such a wonderful visit with Abby Ford. She really listens to what you want. Final product is perfection!

Shampoo & conditioningBlowoutsBalayage
Mollie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Can’t recommend Mallory enough! I moved from a different salon and had been unhappy with patchy color/ overall bronze vs blonde. Mallory was very informative and managed to give me the beautiful lived in blonde I wanted while working with my existing color! Definitely will be only going to her in the future! The…

Paid $200+Balayage
Breanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My boyfriend and I see Kelsey here!!! She always does phenomenal… I used to be almost a platinum blonde! She always goes with my crazy hair mood swings. Best place, the other staff do amazing work too.

Paid $120–140Shampoo & conditioningHaircutBalayage
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gabrielle is fabulous at what she does! I always leave there loving my hair! Everyone in the salon is friendly and always welcoming! I will be a customer for life.

Paid $200+HaircutBalayage
Adrienne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mallory has been cutting my hair for several years now, and does such an amazing job! I have never, ever walked away unhappy. She is willing to change things up with me any time I ask, and is queen of full transformations. Looking for someone to help you create a whole new look? She’s your girl!

Paid $200+Shampoo & conditioningHaircutHairstyling
megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mallory is hands down the BEST master stylist/colorist you will find. She not only listens to your desires but she also adds her professional opinion based on what she thinks will work best for YOU! Don’t wait, book with Mallory today!

Paid $180–200Shampoo & conditioningBlowoutsHaircut
haleigh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

my stylist is Lindsey and she absolutely amazing! i love my hair everytime and i only need to come in every so often. can’t wait for my next appointment

Paid $140–160BlowoutsBalayage
Allie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kayla is absolutely incredible at what she does! She always listens to exactly what I want and nails it every time. If you’re looking for a new stylist go see Kayla at Pothos Hair & Co. Not only will your hair be beautiful, but you’ll have the best experience in the salon! The atmosphere is relaxing and you can…

Paid $200+Shampoo & conditioningHaircutHairstyling
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been going to Kayla for a few years now and she’s seriously the best! I always leave happy and somehow she always makes my ideas come to life even better than I pictured. She’s so talented and I recommend her to everyone!

Paid $200+Shampoo & conditioningHaircutHairstyling
Brooke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had the most amazing experience at Pothos with my stylist Emma! The environment is clean, relaxing, and welcoming. Plus, they had an assortment of complementary snacks and drinks, and the salon had a great playlist playing in the background. Emma was beyond friendly, pleasant, and knowledgeable. I showed her some…

Paid $200+Eyebrow shapingHaircutBalayage
Savannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely love Pothos! I have seen both Taylor and Kayla and they are INCREDIBLE! Super clean/sanitized, staff is beyond friendly, great location. They are very detailed oriented, attentive, and give a spectacular service. Happy to recommend!!!

Shampoo & conditioningBang trimHaircut
AlexisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Abby did a great job! I’ll definitely be back!

Paid $200+HaircutShampoo & conditioningHairstyling
Bailee11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor is an amazing salon owner!!! The cutest salon ever — everyone is so friendly and welcoming!! Camryn is an AMAZING stylist!! I couldn’t recommend her enough!!! 10/10 every time!!!

BalayageBlowoutsHairstyling
Sydney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I absolutely love this salon! Everyone is so friendly and the place itself is gorgeous! Kelsey always does an amazing job on my hair color and cut and I’m so glad I found her.

BalayageHair extensionsHairstyling
Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely loved my first visit to Pothos! Que is an incredible stylist, truly talented in perfecting that blonde “champagne” color with texture and dimension. I even went back a few weeks later for her to give me a quick tutorial on how to style my hair, curling iron techniques etc which she graciously did! Cannot recommend this salon & Que enough!

BalayageBlowoutsHaircut
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Taylor has been doing my hair for years and is hands down the most talented stylist I’ve ever had. She put her hole heart into this salon and it is spectacular!

BalayageHairstylingHaircut
Haley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Taylor is so talented!

BalayageHaircutShampoo & conditioning
Elizabeth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best salon in the area! The salon itself is beautiful & cozy, and these ladies really know what they’re doing. Perfect location in Middletown. My hair always turns out EXACTLY how I want it. Que is amazing! Each one of these women prides themselves in their work and provides top class service- I’ll never go anywhere else.

BalayageBlowoutsHair extensions
Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I loved my experience at Pothos Hair & Co.! Kelsey did an amazing job (she always does!)!  I love my new balayage hair color, haircut, and she styled it great also. :) The salon itself is awesome as well! I enjoyed a yummy coffee and different syrups were provided. A variety of other drinks and snacks were available…

BalayageHairstylingHaircut
Krista2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–120Shampoo & conditioningBlowoutsHaircut
Tammy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+Shampoo & conditioningHaircutHairstyling
MakaylaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $160–180HairstylingHair coloringShampoo & conditioning
LeighLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BalayageHairstylingHaircut

Price

$164+180% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut117$27–$53
Shampoo & conditioning115$35–$136
Hairstyling77$27–$66
Hair coloring56$101–$214
Hair highlighting36$123–$214
Blowouts32$41–$109
Balayage31$190–$426
Blowdry14—

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