Experts Reviews · Company report
Pothos Hair & Co. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%87+24.6Replies to reviews 8%99+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pothos Hair & Co.

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 330 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pothos Hair & Co. is better than 93% of hair salons.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pothos Hair & Co. is better than 87% of hair salons.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pothos Hair & Co. is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pothos Hair & Co. is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pothos Hair & Co. is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pothos Hair & Co. is better than 99% of hair salons.A
99

Reviews for your job

Customers hired Pothos Hair & Co. for 8 kinds of job.

Pothos Hair & Co. for blowdry

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowdry”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 33

All 14 Google reviews tagged “Blowdry”

Victoria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I seriously cannot say enough good things about Kayla. Every time I have an appointment with her, I genuinely look forward to it because I know I’m going to leave feeling amazing. Kayla makes the entire experience feel so welcoming, relaxing, and honestly just luxurious. Nothing ever feels rushed or like you’re…

Shampoo & conditioningHairstylingBlowdry
Katie_coffeegirl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

First time ever getting my hair done, and I absolutely loved it!! Emma was SO sweet and did an amazing job! 🩷

Paid $200+Shampoo & conditioningHair glossingBlowdry
Christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Emma is amazing! Today was my first time in Pathos and she quickly made me feel at ease and offered great suggestions for my hair. The color is looking beautiful!! She also understood how to cut curly hair, keeping the perfect length with long layers which also works perfectly for days I wear it straight! I will be…

Paid $200+Shampoo & conditioningHaircutBlowdry
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lindsey is the most amazing stylist and colorist! She listens, offers amazing feedback, and then delivers the most beautiful results. She’s also one of the most genuine and kindest souls. Thank you for making my hair beautiful every single time!

Paid $200+Shampoo & conditioningHair glossingHairstyling
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Never had a bad hair experience with Kelsey. She is amazing!! Color, cut, styling, all the things are her expertise. I can't recommend her enough, but don't take my word for it- make an appointment. You won't regret it. Update 4 years and counting Kels is amazing- still stand by my original comment she never lets me down!!!

HaircutBlowdryHair highlighting
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Two of the best comments I have ever received, from my husband he said so that's your natural hair color ... He's correct almost, I cover my gray! He used to say I coulda done that whenever I went to get my hair done. Not now, just how I look natural, which is the greatest testimony to a fantastic hair stylist I…

Paid $160–180Shampoo & conditioningHairstylingBlowdry
Haleigh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

i started going to pothos about a year ago to see Lindsey and i absolutely will never go anywhere else. i love the staff because of how friendly and kind they are, and of course Lindsey is so good at doing my hair and giving me what i want. 100% recommend anyone who works here!!!

Paid $140–160Shampoo & conditioningBlowoutsHaircut
Meg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sarah is just phenomenal. i’ve seen her twice and have already booked my next appointment. she’s kind, considerate, and very talented. i tend to have a lot of anxiety getting my hair done in general, but sarah’s “bedside manner” (lol!!) completely put me at easy. the cut is great, the highlights are even better. she…

Paid $200+BlowdryHair highlightingHair coloring
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sabrina is absolutely amazing! She always makes me feel so comfortable every time I see her, and I leave happy every single time. The salon is so clean and has the most amazing vibes.

Paid $200+Shampoo & conditioningHaircutBlowdry
Maureen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The salon is open, bright, and inviting. Very friendly staff. A relaxing atmosphere and a pleasant experience from start to finish.

Paid $60–80HairstylingShampoo & conditioningHaircut
Liz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Abby was amazing! I was a little nervous coming in for my appointment having had a bad experience previously at a different salon, but Abby immediately put me at ease. She was extremely attentive to what I asked for and was just so kind. I will definitely be coming back to see her next time I need a haircut!

HairstylingShampoo & conditioningHaircut
StacyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $60–80HaircutHairstylingBlowdry
Rose5 months ago★★★★★

Rating only, no written review.

Paid $40–60HaircutBlowdry
LeAnn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Paid $180–200Shampoo & conditioningHaircutHair glossing

Price

$164+180% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut117$27–$53
Shampoo & conditioning115$35–$136
Hairstyling77$27–$66
Hair coloring56$101–$214
Hair highlighting36$123–$214
Blowouts32$41–$109
Balayage31$190–$426
Blowdry14—

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