Experts Reviews · Company report
Pothos Hair & Co. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%87+24.6Replies to reviews 8%99+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pothos Hair & Co.

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 330 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pothos Hair & Co. is better than 93% of hair salons.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pothos Hair & Co. is better than 87% of hair salons.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pothos Hair & Co. is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pothos Hair & Co. is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pothos Hair & Co. is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pothos Hair & Co. is better than 99% of hair salons.A
99

Reviews for your job

Customers hired Pothos Hair & Co. for 8 kinds of job.

Pothos Hair & Co. for blowouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$41–$109
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 37

All 32 Google reviews tagged “Blowouts”

Clair2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pothos is such an amazing salon! I previously had Lizzie as my stylist - after she moved, I was anxious to find a new stylist. I booked my last appointment with Emma and she was nothing short of fantastic! She took the time to ask exactly what I was looking for and absolutely killed it. I am so so happy with my…

Paid $160–180Shampoo & conditioningBlowoutsHaircut
Avian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

You may be asking yourself: “literally where do I get my hair done I’m drowning in indecisiveness” Well look no further. A star was born. Gabrielle is a freaking legend. AMAZING!!! I had very grown out blonde on auburn/red hair and she transformed the heck out of it and It looks so incredibly natural and beautiful.…

Paid $200+Shampoo & conditioningBlowoutsHairstyling
Peyton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I got my hair done by Kayla and it was nothing short of amazing. She was super sweet, professional, and left me with so much confidence after the service. I highly recommend!!!!

Paid $100–120Shampoo & conditioningBlowouts
Emma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I LOVEEEE all of the girls at Pothos. I’ve had hair appointments with Kelsey G., Abby, Sarah, and Kayla! My girls always get me right! ♥️

Shampoo & conditioningBlowoutsHairstyling
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mallory was absolutely amazing! She really took the time to understand what I was looking for with my hair, what I’ve struggled with and disliked in the past and ensured I walked out of the salon with what I wanted. Mallory is also very kind and I really enjoyed chatting with her. Pothos in general had a very…

Paid $100–120Shampoo & conditioningBlowoutsHaircut
Alexis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First of all the shop is adorable (love the coffee bar) and not only does my hairstylist give me what I want, she gives my hair what it needs! I have been seeing Mallory for over 10 years. Love her! Pothos text and email reminders are exactly what I need!

Paid $120–140Shampoo & conditioningBlowoutsHaircut
Ellie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I did an express (1 hr) appointment to get my hair washed, cut and styled along with an eyebrow wax. I was so impressed with the salon and Emma was fantastic! Very kind and did such a great job. I was so happy with the results leaving the salon. Absolutely recommend.

Shampoo & conditioningBlowoutsHaircut
Haleigh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

i started going to pothos about a year ago to see Lindsey and i absolutely will never go anywhere else. i love the staff because of how friendly and kind they are, and of course Lindsey is so good at doing my hair and giving me what i want. 100% recommend anyone who works here!!!

Paid $140–160Shampoo & conditioningBlowoutsHaircut
Jeannine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Sabrina and the staff there are awesome! Sabrina always knows what to do with my hair and what looks best! They all make you feel relaxed and beautiful by the time you leave! I will continue to come back and enjoy all the services they provide. Thank you all for helping me feel beautiful! ❤️Jeannine V

Paid $180–200BalayageBlowoutsHairstyling
Erika7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Gabrielle knows exactly what to do with my crazy thick, wavy hair! It's such a relief to find someone who just GETS IT! The whole vibe here is so welcoming and relaxing. I'm so glad I found Pothos ❤️

Shampoo & conditioningBlowoutsHaircut
Madison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sarah A. never fails to go above & beyond with my hair! Not only is she a great stylist, but our conversation is always so enjoyable! All the staff is so inviting and kind. 10/10 recommend Pothos!

Paid $80–100Shampoo & conditioningBlowouts
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Beautiful salon! Everyone was friendly and Gabrielle did an amazing job bringing my hair inspo to life. It was my first time there and it felt very welcoming. Excited to go back!

Paid $200+Shampoo & conditioningBlowoutsHaircut
Rhonda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As always such a wonderful visit with Abby Ford. She really listens to what you want. Final product is perfection!

Shampoo & conditioningBlowoutsBalayage
Sara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Had my second appt at Pothos today with my longtime stylist, Mallory who recently joined the salon....ABSOLUTELY LOVE the experience! So glad she is at this salon now 😊

Paid $200+Shampoo & conditioningBlowoutsHaircut
TerryLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Gabrielle is awesome!!! She makes me feel pretty again. She knows what cut works with my hair type, and the color/lowlights are always perfect!

Paid $100–120Hair coloringShampoo & conditioningBlowouts
Leslie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sarah and all of the ladies at Pothos Hair & Co. are absolutely incredible! The vibes at Pothos are always just what I need to take a break from life and enjoy the experience. Trusting Kelsey to install my first set of extensions was one of the best decisions I have ever made. I have booked with almost all of the…

Paid $160–180Shampoo & conditioningBlowoutsHairstyling
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic service! Sarah is amazing.

Paid $140–160Shampoo & conditioningBlowoutsHaircut
megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mallory is hands down the BEST master stylist/colorist you will find. She not only listens to your desires but she also adds her professional opinion based on what she thinks will work best for YOU! Don’t wait, book with Mallory today!

Paid $180–200Shampoo & conditioningBlowoutsHaircut
Lauren9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sarah does an incredible job!! Very sweet and personable, listens to what your hair goals are, and doesn't rush! Highly recommend this salon and Sarah!!

Paid $140–160Shampoo & conditioningBlowoutsHaircut
Halley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lindsey is an absolute DREAM! Between her impeccable style and remarkable talent, she will leave you feeling more beautiful than ever when you step out of her chair. Lindsey is efficient and careful, making sure to listen to exactly what you want so you never leave the salon underwhelmed. And if you have fine hair…

Paid $200+BlowoutsHaircutHairstyling
haleigh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

my stylist is Lindsey and she absolutely amazing! i love my hair everytime and i only need to come in every so often. can’t wait for my next appointment

Paid $140–160BlowoutsBalayage
Cheyenne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kayla is amazing! Gave me exactly what I wanted/needed. She gave the best shampoo massage! The salon is beautiful as well. Highly recommend

Paid $100–120Shampoo & conditioningBlowoutsHaircut
Hannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gabrielle Miles is the best!

Shampoo & conditioningBlowoutsHaircut
aubrianna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had the absolute best time at Pathos! Abby really listened and gave me exactly what I wanted! The owner Taylor is an absolute gem and all of her staff are incredible. This salon is clean, chic, and very professional. I have 100% found the perfect salon for me!

Paid $80–100HairstylingShampoo & conditioningBlowouts
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sabrina is just perfect, not only do I love my hair, but she’s so kind and relaxing. Such a great experience all around!

Paid $200+HairstylingHair coloringShampoo & conditioning
C4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Taylor is the best. She is hands down the most talented stylist I have ever met. 100% recommend this salon and set of girls.

Paid $200+HairstylingHair coloringShampoo & conditioning
Savannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Starting with the salon itself: It is one of the cutest interior designs and the relaxed ambience adds to the entire experience. Every single person is friendly and inviting! 10/10 Kayla Powell: I had Kayla as my stylist and she far exceeded my expectations. I have never loved my hair more!! She listens to every…

HaircutShampoo & conditioningBlowouts
Bailee11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor is an amazing salon owner!!! The cutest salon ever — everyone is so friendly and welcoming!! Camryn is an AMAZING stylist!! I couldn’t recommend her enough!!! 10/10 every time!!!

BalayageBlowoutsHairstyling
Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely loved my first visit to Pothos! Que is an incredible stylist, truly talented in perfecting that blonde “champagne” color with texture and dimension. I even went back a few weeks later for her to give me a quick tutorial on how to style my hair, curling iron techniques etc which she graciously did! Cannot recommend this salon & Que enough!

BalayageBlowoutsHaircut
Elizabeth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best salon in the area! The salon itself is beautiful & cozy, and these ladies really know what they’re doing. Perfect location in Middletown. My hair always turns out EXACTLY how I want it. Que is amazing! Each one of these women prides themselves in their work and provides top class service- I’ll never go anywhere else.

BalayageBlowoutsHair extensions
Krista2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–120Shampoo & conditioningBlowoutsHaircut
MakaylaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $160–180HairstylingHair coloringShampoo & conditioning

Price

$164+180% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut117$27–$53
Shampoo & conditioning115$35–$136
Hairstyling77$27–$66
Hair coloring56$101–$214
Hair highlighting36$123–$214
Blowouts32$41–$109
Balayage31$190–$426
Blowdry14—

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