Experts Reviews · Company report
Pothos Hair & Co. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%87+24.6Replies to reviews 8%99+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pothos Hair & Co.

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 330 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pothos Hair & Co. is better than 93% of hair salons.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pothos Hair & Co. is better than 87% of hair salons.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pothos Hair & Co. is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pothos Hair & Co. is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pothos Hair & Co. is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pothos Hair & Co. is better than 99% of hair salons.A
99

Reviews for your job

Customers hired Pothos Hair & Co. for 8 kinds of job.

Pothos Hair & Co. for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$123–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 39

All 36 Google reviews tagged “Hair highlighting” · showing 20

Harriet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★

I had a hairdresser Emilee. I’m so disappointed in my hair color after telling her what I wanted. The haircut was awful in the back of my hair. There are chunks cut out in the back of my hair I told her that when she show me the back of my hair . When I left that place, I cried so hard. I didn’t know what to do. I…

Paid $160–180Shampoo & conditioningHaircutHair highlighting
LesbiaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I got my hair done by Abby, and I just have to say… I have NEVER received so many compliments in such a short amount of time! 😍✨ Her work was absolutely impeccable. I left the salon in love with my hair and my color! It’s been a long time since I’ve walked out of a salon feeling this happy and completely obsessed…

Paid $200+Hair highlighting
Clair2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pothos is such an amazing salon! I previously had Lizzie as my stylist - after she moved, I was anxious to find a new stylist. I booked my last appointment with Emma and she was nothing short of fantastic! She took the time to ask exactly what I was looking for and absolutely killed it. I am so so happy with my…

Paid $160–180Shampoo & conditioningBlowoutsHaircut
Ginger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been going to Pothos for years now and absolutely love the hair service they provide. From scalp massages, aromatherapy, to wonderful hospitality, Pothos has it all! Taylor did a wonderful job on my hair! The coloring is beautiful 🤩

Paid $200+Shampoo & conditioningHaircutHairstyling
Avian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

You may be asking yourself: “literally where do I get my hair done I’m drowning in indecisiveness” Well look no further. A star was born. Gabrielle is a freaking legend. AMAZING!!! I had very grown out blonde on auburn/red hair and she transformed the heck out of it and It looks so incredibly natural and beautiful.…

Paid $200+Shampoo & conditioningBlowoutsHairstyling
Victoria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I seriously cannot say enough good things about Kayla. Every time I have an appointment with her, I genuinely look forward to it because I know I’m going to leave feeling amazing. Kayla makes the entire experience feel so welcoming, relaxing, and honestly just luxurious. Nothing ever feels rushed or like you’re…

Shampoo & conditioningHairstylingBlowdry
E1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

So so so so amazing!!! Lindsay did so well, she was talkive, sweet, asked so many questions about what i wanted, and got my hairstyle spot on! Perfactamondo🤞

Paid $200+HairstylingCurly hairHair highlighting
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Until I came to Pothos, I realized that, for a long time, I wasn’t leaving other salons saying, “I really love my hair.” Instead, I’d tell myself I would “get used to it,” when I was really a little disappointed; or, that I was expecting too much. I blamed myself for not communicating clearly. I’m so grateful my…

Shampoo & conditioningHaircutHairstyling
Peyton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing!! I work with Emma! I have struggled with grey blending forever and she truly listened until we figured out the best thing for me!

HaircutHair highlightingHair coloring
Emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I am so grateful I discovered the talented women at Pothos! Emma is truly one of the best in the game. She takes the time to make you feel your best, whether it is a cut or color or both.

Paid $180–200Shampoo & conditioningHaircutHair glossing
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Emma is fantastic! She took the time to really listen to what I wanted instead of rushing through the appointment. I especially appreciated how careful she was with my hair—she explained everything she was doing and made sure to protect its health while still giving me beautiful, brighter blonde results. It’s…

Paid $200+Hair highlighting
Katie_coffeegirl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

First time ever getting my hair done, and I absolutely loved it!! Emma was SO sweet and did an amazing job! 🩷

Paid $200+Shampoo & conditioningHair glossingBlowdry
Kim17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Kelsey has been my hairdresser for many years. She always does an excellent job. Shes a pleasure to be around also.

Paid $120–140Shampoo & conditioningEyebrow shapingHaircut
Lauren8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very cute place, love the coffee and snacks but more importantly love Mallory. She is quick and flexibile and I feel like I am always in good hands!!

Paid $100–120Hair highlighting
Sabrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Gabrielle is amazing. She’s doing highlights and resetting my extensions. She’s always on-time and so sweet. We always have a ton to talk about.

Paid $200+HaircutHair extensionsHair highlighting
Korri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kelsey Goodman is amazing. She pays attention to the small details that elevate the cut and color like no other stylist I’ve ever used. She gets to know what I love and takes it to the next level with her experience. Love her!

Paid $200+Shampoo & conditioningHaircutHair highlighting
Christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Emma is amazing! Today was my first time in Pathos and she quickly made me feel at ease and offered great suggestions for my hair. The color is looking beautiful!! She also understood how to cut curly hair, keeping the perfect length with long layers which also works perfectly for days I wear it straight! I will be…

Paid $200+Shampoo & conditioningHaircutBlowdry
lily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m new to Louisville and wanted to find a local shop to get my hair done, loved the energy of this place. The prices were really reasonable and they were really sweet. Coming back to them every time!

Hair highlighting
Leslie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Exceptional as always!

Hair highlighting
DanielleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had a wonderful first experience at Pothos! Emma did a fantastic job on my hair and was very attentive to what I wanted! Bonus: they have a salon cat. ❤️

Paid $200+Shampoo & conditioningHaircutHairstyling

Show more hair highlighting reviews (16 more) →

Price

$164+180% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut117$27–$53
Shampoo & conditioning115$35–$136
Hairstyling77$27–$66
Hair coloring56$101–$214
Hair highlighting36$123–$214
Blowouts32$41–$109
Balayage31$190–$426
Blowdry14—

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