Experts Reviews · Company report
Pothos Hair & Co. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%87+24.6Replies to reviews 8%99+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pothos Hair & Co.

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 330 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pothos Hair & Co. is better than 93% of hair salons.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pothos Hair & Co. is better than 87% of hair salons.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pothos Hair & Co. is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pothos Hair & Co. is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pothos Hair & Co. is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pothos Hair & Co. is better than 99% of hair salons.A
99

Reviews for your job

Customers hired Pothos Hair & Co. for 8 kinds of job.

Pothos Hair & Co. for hairstyling

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Jobs reviewedHow many Google reviews are tagged with this job.77
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$66
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 73

All 77 Google reviews tagged “Hairstyling” · showing 20

Clair2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pothos is such an amazing salon! I previously had Lizzie as my stylist - after she moved, I was anxious to find a new stylist. I booked my last appointment with Emma and she was nothing short of fantastic! She took the time to ask exactly what I was looking for and absolutely killed it. I am so so happy with my…

Paid $160–180Shampoo & conditioningBlowoutsHaircut
Ginger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been going to Pothos for years now and absolutely love the hair service they provide. From scalp massages, aromatherapy, to wonderful hospitality, Pothos has it all! Taylor did a wonderful job on my hair! The coloring is beautiful 🤩

Paid $200+Shampoo & conditioningHaircutHairstyling
Avian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

You may be asking yourself: “literally where do I get my hair done I’m drowning in indecisiveness” Well look no further. A star was born. Gabrielle is a freaking legend. AMAZING!!! I had very grown out blonde on auburn/red hair and she transformed the heck out of it and It looks so incredibly natural and beautiful.…

Paid $200+Shampoo & conditioningBlowoutsHairstyling
Victoria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I seriously cannot say enough good things about Kayla. Every time I have an appointment with her, I genuinely look forward to it because I know I’m going to leave feeling amazing. Kayla makes the entire experience feel so welcoming, relaxing, and honestly just luxurious. Nothing ever feels rushed or like you’re…

Shampoo & conditioningHairstylingBlowdry
E1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

So so so so amazing!!! Lindsay did so well, she was talkive, sweet, asked so many questions about what i wanted, and got my hairstyle spot on! Perfactamondo🤞

Paid $200+HairstylingCurly hairHair highlighting
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Until I came to Pothos, I realized that, for a long time, I wasn’t leaving other salons saying, “I really love my hair.” Instead, I’d tell myself I would “get used to it,” when I was really a little disappointed; or, that I was expecting too much. I blamed myself for not communicating clearly. I’m so grateful my…

Shampoo & conditioningHaircutHairstyling
Kim17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Kelsey has been my hairdresser for many years. She always does an excellent job. Shes a pleasure to be around also.

Paid $120–140Shampoo & conditioningEyebrow shapingHaircut
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Pothos is truly a 5-star salon! Sabrina is the most wonderful human and hair stylist! Her amazing recommendations, cute conversations, and stunning results make for a 10/10 appointment every time!! I can’t express how awesome she is, and if you’re ever in need of a new go-to, Sabrina is your girl! ❤️

Paid $180–200Shampoo & conditioningHair glossingHairstyling
Robyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were very friendly and hospitable. I wanted a specific haircut and Emma did amazing at listening and making sure I left with the hair I wanted. I would love to go back in the future and highly recommend!

Paid $60–80Shampoo & conditioningHaircutHairstyling
Emma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I LOVEEEE all of the girls at Pothos. I’ve had hair appointments with Kelsey G., Abby, Sarah, and Kayla! My girls always get me right! ♥️

Shampoo & conditioningBlowoutsHairstyling
DanielleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had a wonderful first experience at Pothos! Emma did a fantastic job on my hair and was very attentive to what I wanted! Bonus: they have a salon cat. ❤️

Paid $200+Shampoo & conditioningHaircutHairstyling
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mallory was absolutely amazing! She really took the time to understand what I was looking for with my hair, what I’ve struggled with and disliked in the past and ensured I walked out of the salon with what I wanted. Mallory is also very kind and I really enjoyed chatting with her. Pothos in general had a very…

Paid $100–120Shampoo & conditioningBlowoutsHaircut
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lindsey is the most amazing stylist and colorist! She listens, offers amazing feedback, and then delivers the most beautiful results. She’s also one of the most genuine and kindest souls. Thank you for making my hair beautiful every single time!

Paid $200+Shampoo & conditioningHair glossingHairstyling
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Two of the best comments I have ever received, from my husband he said so that's your natural hair color ... He's correct almost, I cover my gray! He used to say I coulda done that whenever I went to get my hair done. Not now, just how I look natural, which is the greatest testimony to a fantastic hair stylist I…

Paid $160–180Shampoo & conditioningHairstylingBlowdry
Jeannine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Sabrina and the staff there are awesome! Sabrina always knows what to do with my hair and what looks best! They all make you feel relaxed and beautiful by the time you leave! I will continue to come back and enjoy all the services they provide. Thank you all for helping me feel beautiful! ❤️Jeannine V

Paid $180–200BalayageBlowoutsHairstyling
Courtney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My hair always looks beautiful after coming here!! Abby is literally always leaves my hair looking stunning!

Paid $200+Shampoo & conditioningHaircutHair glossing
tahis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a great experience today! Kayla was very professional, kind, and attentive. She really listened to what I wanted, and I absolutely loved how my hair turned out. I will definitely be coming back!

Shampoo & conditioningHairstylingBalayage
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience, love my hair, best shampooing ever!!!!

Paid $140–160Shampoo & conditioningHaircutHairstyling
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Beautiful salon! Everyone was friendly and Gabrielle did an amazing job bringing my hair inspo to life. It was my first time there and it felt very welcoming. Excited to go back!

Paid $200+Shampoo & conditioningBlowoutsHaircut
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Really good energy here. The stylists are nice to talk to, and you can tell they care about what they do. Chill atmosphere and I left feeling great about my hair. Will definitely go back.

Paid $40–60HaircutHairstyling

Show more hairstyling reviews (57 more) →

Price

$164+180% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut117$27–$53
Shampoo & conditioning115$35–$136
Hairstyling77$27–$66
Hair coloring56$101–$214
Hair highlighting36$123–$214
Blowouts32$41–$109
Balayage31$190–$426
Blowdry14—

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