Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts

Experts Reviews · Company report
Pounce Hawaii logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Pounce Hawaii

Honolulu, HI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 64 pet boarding facilities · 4.9★ from 277 Google reviews

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Report card

Percentile vs other pet boarding facilities (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pounce Hawaii is better than 89% of pet boarding facilities.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pounce Hawaii is better than 82% of pet boarding facilities.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pounce Hawaii is better than 100% of pet boarding facilities.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pounce Hawaii is better than 100% of pet boarding facilities.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pounce Hawaii is better than 100% of pet boarding facilities.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pounce Hawaii is better than 100% of pet boarding facilities.A
100

Reviews for your job

Customers hired Pounce Hawaii for 2 kinds of job.

Pounce Hawaii for cat grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Cat grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Cat grooming”

The3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We've been bringing our two cats here, the past couple of years, whenever our family goes on vacation (about 2-3 times a year). It's not a place to just "drop off" your cats, but a place where your cats will be taken care of by knowledgeable staff and people who genuinely care for cats. Rest assured, our cats are…

Reasonable priceCat groomingCat boarding
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My 3 kitties were well cared for at Pounce, so I could travel without worry.

Cat groomingCat boarding
Mónica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I am very thankful to Erin and Boretta, how they took care of my two beloved cats for a whole month, first time away from them, but they kept them happy and safe and I received adorable pics everyday, made my time away from them so much easier, they played with them, loved them and gave them back to me all bathed,…

Reasonable priceCat grooming
ScaleLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had such a great experience with Boretta from Pounce. Grooming my cat is never an easy task, but she was incredibly patient, gentle, and professional throughout the entire appointment. My cat came home looking amazing — soft, clean, and noticeably less stressed than after past grooming visits. I really…

Customer photo from Scale's review
Great priceCat grooming
MichaelLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Thank you/December/January. Cats are happy, up and about, meaning everything is fine. Best home away from home (Pounce). Cats 👀 forward to going back. Pounce Hawaii is good at keeping the cats entertained and healthy. Not a worry in the world while on travel, love the daily updates/pictures. Update Sep 13,…

Customer photo from Michael's reviewCustomer photo from Michael's reviewCustomer photo from Michael's reviewCustomer photo from Michael's review
Cat groomingCat boarding
Cassandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Easy to book, great communication, and Shadow always comes home super affectionate and chatty. Love that they send pictures while we are gone (it depends on the package you select).

Reasonable priceCat groomingCat boarding
Annisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceCat grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 89%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Cat boarding22—
Cat grooming7—

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