Concrete contractor · Pasadena, CA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 12 concrete contractorsiPosition by Experts Score among all companies we track in this category. · better than 36%
4.8★★★★★45 Google reviews · 24 photos
80%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Precision Concrete 4.8 out of 5 based on 45 reviews, highlighting services such as foundation repair, driveway installation, and patio construction. Customers frequently praise the team's punctuality, clear communication, and attention to detail, noting that staff often provided daily updates and managed scheduling changes effectively. While one review mentioned a billing error that was promptly resolved, the overall feedback emphasizes professional conduct and high-quality workmanship without significant recurring complaints.
Google rating: 4.8 out of 5 from 45 reviews (80% five-star).
Reviews on this page: 45 Google reviews (43 with written comments).
Owner responses: the business replied to 0% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Precision Concrete.Concrete Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Concrete.: 81/100 on this factor. Category median: 88.A
81
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Concrete.: 97/100 on this factor. Category median: 93.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Concrete.: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Concrete.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Concrete.: 15/100 on this factor. Category median: 42.F
15
Bar = this company · dark tick = category median.
Star ratings
45 Google reviews we collected
4.8of 5
5 stars3680%
4 stars920%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 43 written reviews
99%praise
Praise13699%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1063%
Reasonable638%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3123%
Quality & results2317%
Communication2115%
Speed & response1813%
Would recommend1712%
Honesty & trust1410%
Price & value139%
What customers talk about
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The follow-up crew that handled site prep, formwork, the concrete pour, and the finishing work was also very efficient and professional.”
“We had a great experience with the crew that handled the foundation repair at the back of our house in Los Angeles.”
“They explained each step clearly, kept us updated on the progress, and made the process feel organized and stress free.”
“After the first inspection, a small adjustment to the plan was needed, but the team took care of it quickly and kept the job moving in the right direction.”
“Overall, it was a very positive experience, and we would highly recommend this concrete and foundation contractor.”
“After speaking with mike, it turned out to be an honest mistake, and the issue was taken care of.”
“In the end, the small concrete repair work and customer service were resolved in a fair way, and i appreciated that they addressed the problem.”
People customers mention
Angeles26 reviews
Carson12 reviews
Ricky12 reviews
Kaleb9 reviews
Francis8 reviews
Mike6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Precision Concrete. for 4 kinds of job. Pick one to see what they paid and said.
Llily3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
i had a small concrete repair job done at my house in Los Angeles, and the original cost was $225 for the work. There was a payment mix-up when the check was processed, and it looked like an extra number had been added, which caused a lot of concern at first. i reviewed both check copies and saw why the charge…
Great priceBasement remodelingCommercial projects
AAimee2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
brad and his team were impressive with their professionalism, clean job site, and solid concrete work. mike, the project manager, was very cooperative and carefully checked every part of the job to make sure the foundation and concrete finish met a high standard. the crew stayed organized, communicated clearly, and…
Reasonable priceCustom home building
KKaitlin4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★
i hired precision concrete for a foundation inspection at a home i just purchased. the overall experience was excellent! they answered all my questions right away and made sure i understood every step of the process. kaleb was the inspector assigned to my project, and he was very professional and friendly throughout…
Great priceBuilding design
LLandon2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
We hired Precision Concrete to pour a new concrete side run in our backyard and fix our fence after it was damaged by a storm. Carson and the crew did an outstanding job, taking the time to listen to our requests and making sure everything matched exactly what we wanted. The concrete work looks fantastic and the…
Great price
MMason2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I reached out to Precision Concrete about different concrete finishes and designs for my garage floor, and Francis was able to answer all my questions with clear explanations about their concrete coating process. He even arranged a video call to look at my garage and walked me through everything that would be needed…
Reasonable priceCommercial projects
EEli3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Precision Concrete did an excellent job on our project in Los Angeles. The crew, led by Ricky, was professional and skilled, making sure everything was done right from start to finish. When there was a small scheduling mix-up, Ricky was understanding and handled it with patience. The team kept us updated and made…
We had a great experience with the crew that handled the foundation repair at the back of our house in Los Angeles. After the first inspection, a small adjustment to the plan was needed, but the team took care of it quickly and kept the job moving in the right direction. Mike and Carson worked hard on the underpinning and pier installation, stayed on schedule, and were easy to talk with the whole time. They explained each step clearly, kept us updated on the progress, and made the process feel organized and stress free. The permit inspection for the piers went smoothly, which gave us a lot of confidence in the quality of the work. Mike did a great job keeping everything on track and making sure the foundation and concrete work were coordinated well. The follow-up crew that handled site prep, formwork, the concrete pour, and the finishing work was also very efficient and professional. They paid attention to detail, kept the area clean, and delivered solid results. Overall, it was a very positive experience, and we would highly recommend this concrete and foundation contractor.
i had a small concrete repair job done at my house in Los Angeles, and the original cost was $225 for the work. There was a payment mix-up when the check was processed, and it looked like an extra number had been added, which caused a lot of concern at first. i reviewed both check copies and saw why the charge seemed off, so i contacted the contractor right away. After speaking with mike, it turned out to be an honest mistake, and the issue was taken care of. The team handled the correction and helped clear everything up. In the end, the small concrete repair work and customer service were resolved in a fair way, and i appreciated that they addressed the problem.
brad and his team were impressive with their professionalism, clean job site, and solid concrete work. mike, the project manager, was very cooperative and carefully checked every part of the job to make sure the foundation and concrete finish met a high standard. the crew stayed organized, communicated clearly, and paid close attention to the details from start to finish. i would definitely recommend them to anyone needing concrete contractor services, foundation work, flatwork, or other home improvement projects. i would gladly ask for the same team again for future concrete and remodeling needs because the whole process felt smooth, reliable, and well managed.
Price assessment: Reasonable price
Services: Custom home building
K
Kaitlin Valentine4 reviewsiTotal number of Google reviews Kaitlin has written across all businesses on Google Maps, not just this one.
i hired precision concrete for a foundation inspection at a home i just purchased. the overall experience was excellent! they answered all my questions right away and made sure i understood every step of the process. kaleb was the inspector assigned to my project, and he was very professional and friendly throughout the inspection. since there were tenants in the house, he had to make two trips to complete the work, even giving up part of his weekend to get it done, which i really appreciated. in the end, he explained how i could strengthen the foundation by reinforcing the cripple wall in a way that would be cost-effective. i would definitely choose them again for any concrete work.
Price assessment: Great price
Services: Building design
L
Landon Noble2 reviewsiTotal number of Google reviews Landon has written across all businesses on Google Maps, not just this one.
We hired Precision Concrete to pour a new concrete side run in our backyard and fix our fence after it was damaged by a storm. Carson and the crew did an outstanding job, taking the time to listen to our requests and making sure everything matched exactly what we wanted. The concrete work looks fantastic and the fence feels solid and secure, ready for anything the weather brings. We’re very satisfied and highly recommend their services for any concrete projects. We plan to call them again for future work.
Price assessment: Great price
M
Mason Sandoval2 reviewsiTotal number of Google reviews Mason has written across all businesses on Google Maps, not just this one.
I reached out to Precision Concrete about different concrete finishes and designs for my garage floor, and Francis was able to answer all my questions with clear explanations about their concrete coating process. He even arranged a video call to look at my garage and walked me through everything that would be needed for the project. Although I didn't move forward with the work this time, I was really impressed by the professionalism and expertise. When I’m ready for my next concrete project, I’ll definitely be reaching out again. Highly recommend for anyone looking for quality concrete services!
Price assessment: Reasonable price
Services: Commercial projects
E
Eli Grimes3 reviewsiTotal number of Google reviews Eli has written across all businesses on Google Maps, not just this one.
Precision Concrete did an excellent job on our project in Los Angeles. The crew, led by Ricky, was professional and skilled, making sure everything was done right from start to finish. When there was a small scheduling mix-up, Ricky was understanding and handled it with patience. The team kept us updated and made sure we were happy with the progress and results. Our new concrete patio looks fantastic and really adds value to our home. I’m very satisfied with the quality of work and the friendly service. Highly recommend for anyone needing concrete work in the area.
Price assessment: Great price
Services: Custom home building
C
Craig18 H2 reviewsiTotal number of Google reviews Craig18 has written across all businesses on Google Maps, not just this one.
The crew was very professional and always showed up right on time. Even though my concrete project was pretty small, they managed to fit me in over the weekend. They were friendly and paid attention to detail, making sure the finish on my new chicken coop floor was smooth and polished—way better than I expected! Now my chickens have the nicest coop in Los Angeles, and they seem so happy with their new space. I also heard from another customer who hired them to install pavers. She decided to change her mind about the design halfway through, and they were flexible and adjusted the plan to make sure she was satisfied. Their dedication and willingness to go above and beyond really impressed me. I highly recommend their concrete services!
Price assessment: Great price
Services: Basement remodeling
B
B Stark1 reviewiTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Mike came out to take a look at my driveway project. At first, I thought he just supplied concrete, but I found out he actually handles the full concrete construction for driveways and similar jobs. Even though I had already planned for most of the work to be done by a friend, Mike still took the time to offer helpful advice and shared some great ideas about the project. He was very knowledgeable and willing to help, which I really appreciated. A great experience!
Price assessment: Reasonable price
Services: Basement remodeling
R
Roberto16 C2 reviewsiTotal number of Google reviews Roberto16 has written across all businesses on Google Maps, not just this one.
I recently decided to add a retaining wall to my property in Los Angeles and hired a local concrete contractor for the job. From start to finish, the process went incredibly smoothly. The team showed great attention to detail and was fully committed to making sure the project turned out perfectly. They provided clear and detailed plans for the retaining wall, and their expertise really stood out as they guided me through every step. Carson, in particular, was fantastic to work with. He was very knowledgeable and professional, always taking the time to understand my needs and explain the best options for concrete and reinforcement materials. Carson gave me helpful tips and shared valuable advice that made the whole process much easier and stress-free. The quality of the concrete and rebar supplied was excellent—everything was cut exactly to the right size and felt sturdy and reliable. This gave me confidence that my new retaining wall would last for years in the Los Angeles climate. Overall, I was extremely pleased with the service and results. The contractor’s commitment to customer satisfaction, high-quality materials, and experienced team made my project a success. I highly recommend them to anyone in need of concrete work or construction help. I look forward to working with them again for any future projects.
