Garage door supplier · Noblesville, IN · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%99+14Replies to reviews 7%88+6.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 92 garage door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 71%
5.0★★★★★2,841 Google reviews · 23 photos
99%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers highlight precise scheduling, clear communication of repair options, and thorough explanations of mechanical issues. Customers frequently note that technicians avoid high-pressure sales tactics and provide professional service for springs, openers, and full door installations. While the company maintains a high rating, some lower-rated reviews criticize high pricing compared to competitors and mention instances where initial quotes were inflated or post-installation malfunctions required additional service calls.
Google rating: 5.0 out of 5 from 2,841 reviews (99% five-star).
Reviews on this page: 2,841 Google reviews (2,587 with written comments, 67 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 26, 2026.
Service: Garage Door Repair Service serving Noblesville, Indiana.
Data from Google, last updated October 26, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
This companyGarage Door Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Garage Door - Carmel: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Garage Door - Carmel: 99/100 on this factor. Category median: 94.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Garage Door - Carmel: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Garage Door - Carmel: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Garage Door - Carmel: 88/100 on this factor. Category median: 93.A
88
Bar = this company · dark tick = category median.
Star ratings
2,841 Google reviews we collected
5.0of 5
5 stars2,82499%
4 stars100%
3 stars40%
2 stars10%
1 star20%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
100%praise
Praise5,483100%
Complaints250%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price19725%
Reasonable53868%
Overpriced41%
Not sure496%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,42326%
Speed & response1,18522%
Quality & results1,16221%
Communication70313%
Would recommend59711%
Price & value2885%
Honesty & trust1503%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…so that I could see and understand the adjustments made, he was very patient and made sure I could ask any question and he took the time to answer.…”
“The agreed work was completed quickly and efficiently leaving the door operable and quieter than it has been in quite some time.”
“Really impressed, considering it was late - and part of the crazy cold stretch.”
“Precision garage door had the best price of those who provided quotes, and excellent service.”
“Right now, the opener won't work and the keypad is also not working.”
“Kevin was wonderful he listened to my description of the problem I was having with my garage door with interest and concern.”
“I would recommend precision garage door for your overhead door needs without reservation.”
“I could not recommend him enough if you need repairs done on your garage door or are looking to get an installation!”
“Great service on a Saturday afternoon and a fair price.”
“Upon inspection, Brandon noticed they put the wrong springs and wrong drums on my garage and overcharged me by a couple thousand dollars.”
“He gave me options based on my needs and gave me an honest evaluation.”
People customers mention
Mike99 reviews
Brandon56 reviews
Andrew41 reviews
Doors40 reviews
Kevin36 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Precision Garage Door - Carmel for 4 kinds of job. Pick one to see what they paid and said.
Lee4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★
Kevin was wonderful he listened to my description of the problem I was having with my garage door with interest and concern. Afterwords he walked me through everything he did so that I could see and understand the adjustments made, he was very patient and made sure I could ask any question and he took the time to…
Reasonable priceGarage door consultation
J.D.12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★
Precision garage door had the best price of those who provided quotes, and excellent service. The technician arrived within the original window of time quoted and was fully prepared.
Kalu, the precision garage door technician, arrived exactly when stated in his voicemail, performed a thorough inspection and…
Reasonable priceGeneral repairs & installation
Neil2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Despite having a spring break on a Saturday, I had a wonderful time talking with Brandon as he worked on our garage door and made it new! He gave me options based on my needs and gave me an honest evaluation. He did the work and showed great pride in what he did. This company is the best when it comes to garage door work.
MattLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Mike was the tech and he was very friendly and went through everything he was doing. Great service on a Saturday afternoon and a fair price. Will definitely have Precision Garage Door out again if I have any issues.
Reasonable priceGeneral repairs & installation
Renee9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Eric was prompt and knowledgeable. He was extremely helpful and is a true professional. He was willing to work with us on an affordable solution to address our situation. He is the best.
Reasonable priceGarage door consultationGeneral repairs & installation
Mark13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Same day Service- Tony D arrived as scheduled to fix a broken spring. The last one installed by Precision lasted almost ten years. Tony showed me the wear not only on the spring but the other moving parts of the door- brackets, rollers, cables, etc. The door is twenty years old and was in need of…
Kevin was wonderful he listened to my description of the problem I was having with my garage door with interest and concern. Afterwords he walked me through everything he did so that I could see and understand the adjustments made, he was very patient and made sure I could ask any question and he took the time to answer. He made me feel comfortable and secure of what he did to help solve the problem. I would truly call on him again if I needed to.
Price assessment: Reasonable price
Services: Garage door consultation
J.D. Wampler12 reviewsiTotal number of Google reviews J.D. has written across all businesses on Google Maps, not just this one.
Precision garage door had the best price of those who provided quotes, and excellent service. The technician arrived within the original window of time quoted and was fully prepared.
Kalu, the precision garage door technician, arrived exactly when stated in his voicemail, performed a thorough inspection and discussed options with me. No hard sell just good professional advice. The agreed work was completed quickly and efficiently leaving the door operable and quieter than it has been in quite some time.
Overall a very positive experience! I would recommend precision garage door for your overhead door needs without reservation.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 3 minutes ago
It is wonderful to hear that your entire experience, from the fair pricing to the punctual and prepared service, lived up to your expectations. Thank you for highlighting the professionalism and no-pressure approach of our team member, along with the noticeable improvement to your garage door. We truly appreciate your recommendation and your thoughtful feedback for Precision Garage Door Service of Indianapolis (Carmel).
Friendly, informative, and got the work done in a timely manner
Price assessment: Reasonable price
Services: Garage door consultation, General repairs & installation
Response from the owner · 20 hours ago
Great to hear that your experience was positive from start to finish. We appreciate you taking the time to share these kind words about Precision Garage Door Service of Indianapolis (Carmel). Thank you for choosing us, and we hope to assist you again whenever you need garage door service!
Neil McCracken2 reviewsiTotal number of Google reviews Neil has written across all businesses on Google Maps, not just this one.
Despite having a spring break on a Saturday, I had a wonderful time talking with Brandon as he worked on our garage door and made it new! He gave me options based on my needs and gave me an honest evaluation. He did the work and showed great pride in what he did. This company is the best when it comes to garage door work.
Response from the owner · a day ago
It is wonderful to hear that, even with the spring issue, you had such a positive experience and appreciated the care and expertise our team member brought to your repair. Thank you for sharing your feedback and for recommending Precision Garage Door Service of Indianapolis (Carmel). We truly value your trust and are glad to know your garage door is working like new again!
Matt MazelinLocal Guide · 33 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Mike was the tech and he was very friendly and went through everything he was doing. Great service on a Saturday afternoon and a fair price. Will definitely have Precision Garage Door out again if I have any issues.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · a day ago
It is great to hear your experience was so positive, Matt. Thank you for sharing your feedback and for trusting Precision Garage Door Service of Indianapolis (Carmel) with your garage door needs. We're glad everything was explained clearly to you and that you were happy with both the timing and cost. We appreciate your recommendation and will be here whenever you need us again.
Renee King9 reviewsiTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Eric was prompt and knowledgeable. He was extremely helpful and is a true professional. He was willing to work with us on an affordable solution to address our situation. He is the best.
Price assessment: Reasonable price
Services: Garage door consultation, General repairs & installation
Response from the owner · 2 days ago
We appreciate you sharing such a thoughtful review, Renee. It means a lot to hear that our team member was able to offer knowledgeable advice and work with you to find an affordable solution. Thank you for trusting Precision Garage Door Service of Indianapolis (Carmel) with your needs. We’re glad your experience was so positive, and we’d be happy to assist you again in the future!
Mark Merkle13 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Same day Service- Tony D arrived as scheduled to fix a broken spring. The last one installed by Precision lasted almost ten years. Tony showed me the wear not only on the spring but the other moving parts of the door- brackets, rollers, cables, etc. The door is twenty years old and was in need of refurbishment. Tony did the whole door in a few hours and I should be good to go for years to come. Paying for maintenance items is no fun but necessary. I will use Precision and Tony D to do my other garage door when its time comes.
Response from the owner · 2 days ago
It is wonderful to hear you received same-day service and a thorough repair for your garage door. Thank you for acknowledging the care and attention our team provided, as well as your loyalty to Precision Garage Door Service of Indianapolis (Carmel) over the years. We appreciate your thoughtful review and are glad you feel confident in the longevity of the repairs. Whenever you need help with your other garage door, we’ll be here to assist.
Kathy Gilbert11 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
We had a new garage door opener installed. Peter, our installer, was great! He arrived right on time, went over our options and got right to work. He was able to finish in a shorter amount of time than he predicted, was extremely courteous, friendly and professional. He installed a new keypad outside the door, programmed both of our vehicles to sync with the new opener and left everything spotless. We really praise him enough and thank you Precision!!
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 2 days ago
We appreciate you taking the time to share such a thoughtful review, Kathy! It is wonderful to hear that your garage door opener installation went smoothly and that our team member made the experience so positive and efficient. Thank you for choosing Precision Garage Door Service of Indianapolis (Carmel) and for your kind words. We hope your new system serves you well!
Harold Patterson14 reviewsiTotal number of Google reviews Harold has written across all businesses on Google Maps, not just this one.
Zack was very helpful, courteous and professional. He programmed our remotes very quickly and all is Good now. Thank you, Zach
Response from the owner · 2 days ago
Glad to know everything is working well now and your remotes were set up quickly. We appreciate your kind words about our team member and your recent experience with Precision Garage Door Service of Indianapolis. Thank you for taking the time to share this review, Harold!
