How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%77+10.9Replies to reviews 7%94+6.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREPrecision Garage Door Service
Clayton, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 35 dog door installation services · 4.9★ from 3,416 Google reviews
Report card
Percentile vs other dog door installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Precision Garage Door Service for 4 kinds of job.
Precision Garage Door Service for customer support
Clear ✕All 76 Google reviews tagged “Customer support” · showing 40
Your technician, Evan was a pleasure to do business with. Seemed very professional and knowledgeable. Did great work and cleaned up when finished. I would highly recommend.
We received fantastic customer service from the front office to the techs who installed our new door. Would recommend to anyone.
Precision got here within 24 hours and my tech, JT, did a great job explaining what needed to happen and why
Luke fixed our problem Was very knowledgeable and explained everything well. I would highly recommend Precision and absolutely use them again. The speedy response to my original phone call was amazing.
I was not planning on leaving a review, since I was not happy with service but it wasn’t outrageously bad either. However the constant nagging to leave a review that I’ve received via both email and text daily finally wore me down to write one. The good news is that they have availability. I called in the morning…
Chris showed up today to take a look at our 27 year old mechanics because our sensors weren’t working and preventing the door from closing. He presented us with several options including a complete garage door replacement. He didn’t pressure us to make any decision over another. We went with an option replacing our…
Leaving home and garage door stopped. Would not go up or down. Called Precision Garage - wonderful customer service! Got appointment between 9 to 1. They were at my house within the hour. Evan Kopel was great - explained what went wrong and what was needed and the cost. Excellent service! Will definitely…
Ricky was very knowledgeable, pleasant, & efficient. It was even Friday night! . We would definitely use precision doors again.
The technician did a good job. He had both springs replaced in about an hour. I felt the price was over the top to have the springs replaced! I would like to update my review. After talking with Alex, (I assume he is the manager) he gave me a discount which I am happy with. He also is going to email me a warranty…
Great service Problem with the door closing, so the Precision Garage Person came up with a logical plan. Lots of experience in his decision and saved me lots of money. Thanks Precision!!
John did a great job of assessing the issue and quickly fixing it. He also provided expertise on why the door is the way it is and that it cannot be upgraded. He worked on providing us a thorough quote on new doors and installation. Super efficient and excellent service.
The technician communicated the expected time of arrival. Once he assessed the issues, he repaired the door efficiently. He also took time to explain the parts of the door mechanism that had failed and what he had to do to repair them. We truly appreciated his professionalism and his knowledge.
Evan Kopel arrived on time, checked for issues and installed new equipment in a timely manner! An excellent job!! Very personable! Explained issues , recommendations given, no pressure! He is a fantastic service man!!!!
Came on a Sunday! Quick, courteous and effective service!
I was impressed with this company from the very start. My garage door was broken, and I called to ask them to try and repair it. They told me it was not possible to repair, and did not even charge me for the visit. When I was ready to begin the process to get a new garage door, everyone that supported was very…
Awesome service. Thank you for a prompt and quality job.
Ricky Sanchez our garage door technician did an amazing job! Definitely recommend him and this company for your garage door needs.
Richard did a great job! Highly recommended
On time and professional service
I called Precision Garage Door again this year to have their “Summer Service” …I have used them for many years and have always found them to be very professional, always on time, and always having everything needed for any repair on their truck…a great company, with excellent service and prices…
I requested service to look at my garage doors because they weren't opening properly and the lights at the bottom weren't on anymore. Aaron showed up on time, professional, cheerful, and willing to ensure that I got the best service.
I was in an urgent situation because my existing door broke with both cars in the garage. I was able to book an appointment within a couple of hours and have the replacement completed the next day. Tyler did an outstanding job on the replacement. He was meticulous. Everyone I interacted with at Precision was…
Came across your group online. Our garage door spring broke apart randomly and needed service. Evan came out this AM to review and since our door has aged 17 years (orig parts with initial home purchase), there were some other mechanical items recommended for replacement. Appreciate the easy online booking, prompt…
Rick replaced the garage door springs. He is a good profession , explained the problem offered multiple solutions. Nice job
Always the best service with Precision. Richard our technician saw my concern with the bottom molding on my garage door. It was old and needed replacement so nothing could get into the garage. Plus the outside molding had turned yellow and could also be replaced and now my garage door looks brand new.
When they say same day service they mean it not other companies they. Very friendly and professional.
I had a quick response from Tim my service person. He was friendly, informative and helped me out tremendously. Thank you!
Incredible and fast service! Ashely helped get me set up and Scotty was very swift and knowledgeable in diagnostic and servicing. Enjoyed my overall experience and def recommend!
Brandon Mills fromPrecision did a wonderful installation job of our new garage door opener, springs, cylinders, cables and rollers. He came after normal business hours to take of our disabled garage door. He is knowledgeable and professional.
Great job replacing my garage door springs. Quick, friendly and experienced!
Richard M came out to diagnose our garage door motor that stopped working. He was so thorough in diagnostics and repair. We ended up replacing the unit and are incredibly happy.
A Very kind and enthusiast young man came to my home in the time that was scheduled. He did a amazing job in a short period of time, and he even left us recommendations on how to enhance the performance of our nearly 10 year old door garage..Customer Service was professional, though and friendly.
Great service, kind, friendly, helpful, on time, great quality doors!
My installer, Evan, was great to work with! At our first appointment, he reviewed my needs, gave me an estimate, and scheduled the work for the next day after he picked up some parts. He showed up on time, was meticulous in installing, testing, and adjusting the new high lift garage door opener so it works…
They were very accessible for my garage door damage. Technician arrived when promised. Knew how to address issue. Completed work expeditiously. Evan, the technician was friendly and knowledgeable. Garage door working better not than before I damaged it. This service is extremely and highly recommended.
The service man was punctual and very professional.
Outstanding service from quote to install. All of the techs were very professional. Company kept us updated on timeline and let us know what techs were arriving with the quote and install. Install was very quick and efficient.
Great service and response time. Evan was great: a really good communicator, diagnosed the issues instantly, and repaired it within a couple hours. Would recommend again, especially if it’s urgent, they came within 24 hours.
Very timely response to garage door issue. Technician very professional, friendly, & informative.
My garage door failed to close properly after the snow and ice we had this past weekend . I called Precision and John came out the same day. He provided wonderful customer service and had the door fixed in no time . I was very pleased with the service !
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 336 | — |
| Garage door consultation | 227 | — |
| Customer support | 76 | — |
| Garage door design | 14 | — |