How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%77+10.9Replies to reviews 7%94+6.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREPrecision Garage Door Service
Clayton, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 35 dog door installation services · 4.9★ from 3,416 Google reviews
Report card
Percentile vs other dog door installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Precision Garage Door Service for 4 kinds of job.
Precision Garage Door Service for customer support
Clear ✕All 76 Google reviews tagged “Customer support”
Your technician, Evan was a pleasure to do business with. Seemed very professional and knowledgeable. Did great work and cleaned up when finished. I would highly recommend.
We received fantastic customer service from the front office to the techs who installed our new door. Would recommend to anyone.
Precision got here within 24 hours and my tech, JT, did a great job explaining what needed to happen and why
Luke fixed our problem Was very knowledgeable and explained everything well. I would highly recommend Precision and absolutely use them again. The speedy response to my original phone call was amazing.
I was not planning on leaving a review, since I was not happy with service but it wasn’t outrageously bad either. However the constant nagging to leave a review that I’ve received via both email and text daily finally wore me down to write one. The good news is that they have availability. I called in the morning…
Chris showed up today to take a look at our 27 year old mechanics because our sensors weren’t working and preventing the door from closing. He presented us with several options including a complete garage door replacement. He didn’t pressure us to make any decision over another. We went with an option replacing our…
Leaving home and garage door stopped. Would not go up or down. Called Precision Garage - wonderful customer service! Got appointment between 9 to 1. They were at my house within the hour. Evan Kopel was great - explained what went wrong and what was needed and the cost. Excellent service! Will definitely…
Ricky was very knowledgeable, pleasant, & efficient. It was even Friday night! . We would definitely use precision doors again.
The technician did a good job. He had both springs replaced in about an hour. I felt the price was over the top to have the springs replaced! I would like to update my review. After talking with Alex, (I assume he is the manager) he gave me a discount which I am happy with. He also is going to email me a warranty…
Great service Problem with the door closing, so the Precision Garage Person came up with a logical plan. Lots of experience in his decision and saved me lots of money. Thanks Precision!!
John did a great job of assessing the issue and quickly fixing it. He also provided expertise on why the door is the way it is and that it cannot be upgraded. He worked on providing us a thorough quote on new doors and installation. Super efficient and excellent service.
The technician communicated the expected time of arrival. Once he assessed the issues, he repaired the door efficiently. He also took time to explain the parts of the door mechanism that had failed and what he had to do to repair them. We truly appreciated his professionalism and his knowledge.
Evan Kopel arrived on time, checked for issues and installed new equipment in a timely manner! An excellent job!! Very personable! Explained issues , recommendations given, no pressure! He is a fantastic service man!!!!
Came on a Sunday! Quick, courteous and effective service!
I was impressed with this company from the very start. My garage door was broken, and I called to ask them to try and repair it. They told me it was not possible to repair, and did not even charge me for the visit. When I was ready to begin the process to get a new garage door, everyone that supported was very…
Awesome service. Thank you for a prompt and quality job.
Ricky Sanchez our garage door technician did an amazing job! Definitely recommend him and this company for your garage door needs.
Richard did a great job! Highly recommended
On time and professional service
I called Precision Garage Door again this year to have their “Summer Service” …I have used them for many years and have always found them to be very professional, always on time, and always having everything needed for any repair on their truck…a great company, with excellent service and prices…
I requested service to look at my garage doors because they weren't opening properly and the lights at the bottom weren't on anymore. Aaron showed up on time, professional, cheerful, and willing to ensure that I got the best service.
I was in an urgent situation because my existing door broke with both cars in the garage. I was able to book an appointment within a couple of hours and have the replacement completed the next day. Tyler did an outstanding job on the replacement. He was meticulous. Everyone I interacted with at Precision was…
Came across your group online. Our garage door spring broke apart randomly and needed service. Evan came out this AM to review and since our door has aged 17 years (orig parts with initial home purchase), there were some other mechanical items recommended for replacement. Appreciate the easy online booking, prompt…
Rick replaced the garage door springs. He is a good profession , explained the problem offered multiple solutions. Nice job
Always the best service with Precision. Richard our technician saw my concern with the bottom molding on my garage door. It was old and needed replacement so nothing could get into the garage. Plus the outside molding had turned yellow and could also be replaced and now my garage door looks brand new.
When they say same day service they mean it not other companies they. Very friendly and professional.
I had a quick response from Tim my service person. He was friendly, informative and helped me out tremendously. Thank you!
Incredible and fast service! Ashely helped get me set up and Scotty was very swift and knowledgeable in diagnostic and servicing. Enjoyed my overall experience and def recommend!
Brandon Mills fromPrecision did a wonderful installation job of our new garage door opener, springs, cylinders, cables and rollers. He came after normal business hours to take of our disabled garage door. He is knowledgeable and professional.
Great job replacing my garage door springs. Quick, friendly and experienced!
Richard M came out to diagnose our garage door motor that stopped working. He was so thorough in diagnostics and repair. We ended up replacing the unit and are incredibly happy.
A Very kind and enthusiast young man came to my home in the time that was scheduled. He did a amazing job in a short period of time, and he even left us recommendations on how to enhance the performance of our nearly 10 year old door garage..Customer Service was professional, though and friendly.
Great service, kind, friendly, helpful, on time, great quality doors!
My installer, Evan, was great to work with! At our first appointment, he reviewed my needs, gave me an estimate, and scheduled the work for the next day after he picked up some parts. He showed up on time, was meticulous in installing, testing, and adjusting the new high lift garage door opener so it works…
They were very accessible for my garage door damage. Technician arrived when promised. Knew how to address issue. Completed work expeditiously. Evan, the technician was friendly and knowledgeable. Garage door working better not than before I damaged it. This service is extremely and highly recommended.
The service man was punctual and very professional.
Outstanding service from quote to install. All of the techs were very professional. Company kept us updated on timeline and let us know what techs were arriving with the quote and install. Install was very quick and efficient.
Great service and response time. Evan was great: a really good communicator, diagnosed the issues instantly, and repaired it within a couple hours. Would recommend again, especially if it’s urgent, they came within 24 hours.
Very timely response to garage door issue. Technician very professional, friendly, & informative.
My garage door failed to close properly after the snow and ice we had this past weekend . I called Precision and John came out the same day. He provided wonderful customer service and had the door fixed in no time . I was very pleased with the service !
Lucas Fisher was the representative that surveyed my garage doors/openers. I believe that he was honest with no hard sales tactics. I relied on his recommendations and asked him to proceed with fixing the springs, cables and pulleys on my larger door. He then proceeded to replace my two garage door openers. Since…
Garrett Yeager was outstanding because he was friendly, kind, knowledgeable, and efficient. He went above and beyond. This is my second time using Precision Garage Door Service and I am highly satisfied
Same day service. Precise,efficient and pleasant personality.
The service for the garage door was quickly diagnosed and competently delivered. I couldn’t ask for a better experience.
Excellent service from the first phone call to the repair of my garage door! Technician was on time and explained the needed repairs as well as the cost. I highly recommend!
We would like to commend Tim McRae and the company he represents , Precision Garage Door Triangle, for the prompt, professional and honest service we received today. One of our garage doors failed to open even though the motor was running. When Tim arrived and inspected the equipment, he promptly noticed that the…
Evan Kopel was excellent! He was efficient and corrected our garage door problem quickly. He is also very personable. Thank you, Evan!
I was very impressed and pleased with the Precision Garage Door team of Raleigh. From Chris Colucci who did the preliminary estimate to the Service Technician Mr. Jonathan Morales and his Service Technician assistant and the Office Admin Personnel. They were All very Professional and Courteous with the installation…
Ordered clear glass paneled garage door and I couldn’t be more pleased w/product and install. Opened up my art studio to all the light I need, it looks really cool, and the installers worked tirelessly. Thank you!
Aaron Did a fantastic job. Very friendly and accommodating. Brad
Richard Sanchez quickly assessed the problem, communicated it to us well and fixed it. Very professional and helpful. Our garage door is working better than ever. Thank you.
Aaron was extremely knowledgeable. He diagnosed the problems, fixed all issues. The garage door sounds like new. KUDOS…AARON!!
Precision Garage Door Service was great. They responded quickly to a problem we had with our garage door, and repaired the problem in an efficient way. Highly recommend them.
In response to your request, your Sales Consultant, Chris, was prompt, knowledgeable, helpful. He turned an anticipated $279 service call on a 33-year-old garage door into a $4,800-order for a new door with glass windows, to be installed Monday. Too soon to know more. "The proof is in the pudding."
Great meeting Andy and working with him today. He was timely, professional, and very knowledgeable of the task at hand. I will certainly use this service in the future if needed. Thanks, Andy, thanks Precision.
Outstanding service
I highly recommend Precision Garage Door Service. They respond immediately and do a great job. I have been fortunate to have Richard S. do the work at my property, and he is very professional, a good communicator, and a knowledgeable technician.
Garrett was very professional and explained the details of what was wrong with my garage door. Was very informative. Great job!
Precision Garage Door Service is my go-to for keeping my garage door system in perfect running condition. Evan Kopel is who I ask for and will wait for his availability. Their honesty, politeness, professionalism and being punctual is met every time. there are never any worries or concerns when doing business with Precision Garage Door Service.
Scotty Johnson , technician with Precision, provided excellent service in helping me select the garage door I needed. Highly recommend!!
Expert service and repair!!!
Scotty Johnson was excellent. He analyzed the problem and fixed it right away. His 37 year in the business of paid off!
I can’t speak highly enough about Precision Garage doors, but more so the customer service we received from our point of Contact Drew Sink! Drew was knowledgeable about the product he was selling us, had great advice, was mannerly and went above and beyond by not only answering a question we had during the week…
Everything went well, the one thing I was not pleased with is the fact the people in the office will not answer your call or return a call. I was put on the wait list if someone cancel, well someone did cancel. I was called, I missed the call, but I called back, but no one answered the call. I left a message that I…
Thank you for a job well done ! From the initial meeting to the finish of installation , Precision was nothing short of professional. Great communication and quality work . No need to look further for garage door help!
Mr Sweet provided rxceptional service
Richard Sanchez was fantastic servicing our garage door today. He was right on time, personal and professional. Very pleased with the service we received.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 336 | — |
| Garage door consultation | 227 | — |
| Customer support | 76 | — |
| Garage door design | 14 | — |
