How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%77+10.9Replies to reviews 7%94+6.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREPrecision Garage Door Service
Clayton, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 35 dog door installation services · 4.9★ from 3,416 Google reviews
Report card
Percentile vs other dog door installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Precision Garage Door Service for 4 kinds of job.
Precision Garage Door Service for general repairs & installation
Clear ✕All 336 Google reviews tagged “General repairs & installation” · showing 280
Great service, explained all my options with no pressure. Will definitely use in future if needed.
We highly recommend Precision Garage Door Service! Evan was wonderful to work with. Our garage was making a funny sound, and Evan quickly figured out the problem and had it fixed. We were even able to call in on a Sunday!
We received fantastic customer service from the front office to the techs who installed our new door. Would recommend to anyone.
Spring broke on a Saturday, and got a same day appointment so we could get back in the garage that evening. Fast friendly service!
Luke fixed our problem Was very knowledgeable and explained everything well. I would highly recommend Precision and absolutely use them again. The speedy response to my original phone call was amazing.
My garage door could not open, it came up only 8 inches. I called, they came on time and get job done in an hour !. The technician can communicate well. It's Friday, I'm glad I can get my car in the garage again.
I was not planning on leaving a review, since I was not happy with service but it wasn’t outrageously bad either. However the constant nagging to leave a review that I’ve received via both email and text daily finally wore me down to write one. The good news is that they have availability. I called in the morning…
Highly recommend this company for garage door repairs! They arrived on time, did an excellent job, and took the time to clearly explain the issue and walk me through the estimate and cost breakdown. The service was professional, efficient, and the results were great. Very happy with the experience and would definitely use them again!
Excellent work and excellent customer care.
Chris showed up today to take a look at our 27 year old mechanics because our sensors weren’t working and preventing the door from closing. He presented us with several options including a complete garage door replacement. He didn’t pressure us to make any decision over another. We went with an option replacing our…
The technician, John, was very professional. He contacted me about his arrival time. He was very pleasant and explained everything. I would have him again as "my" technician from Precision Garage Door.
My Rep was Quick fast and precise my kinda service 👍🏾
Garage door roller had jumped off the track. Service tech found the problem and pulled the roller back into the track. He also adjusted the track, lubricated multiple areas and inspected the opener chain and motor. Service tech was knowledgeable and very courteous.
Great service, quick to come out. Technician seemed very honest & fixed the issue right then, definitely saved my clients money rather than trying to upsell them on a replacement system.
Easy to get an appointment. Same day service. Technician was very knowledgeable. Completed all repairs in a very timely manner. Price of work was fair. Will def use Precision in the future.
Mr. Richard was very curious and understanding of our issue.
Ricky was very informative and thorough with his work. Great job!
Fast, timely, knowledgeable. I will use again.
The technicians was very professional and address all of my garage door issues. In addition, he provided excellent education on my specific garage door and known issues to be aware of.
Technician showed up within the timeframe scheduled. He also had everything on the truck to make the repairs. Very Good experience!
The technician did a good job. He had both springs replaced in about an hour. I felt the price was over the top to have the springs replaced! I would like to update my review. After talking with Alex, (I assume he is the manager) he gave me a discount which I am happy with. He also is going to email me a warranty…
Ryan was AMAZING... very nice, professional and educated in garage doors. Precision Garage door is a great company. Thank you for making it out so fast to get things working!
Great and accommodating service. Knowledgeable and courteous technicians and support staff.
I was totally satisfied with the service from Precision Garage Door. We had a little confusion with the BOT that helped to make an appointment, but Ashley called and sent someone out the next day. Evan was polite and competent. He fixed the problem and checked our other doors while he was here. I can only say good…
Travis did an excellent job installing our replacement garage doors.
Excellent service, Ricky explained everything clearly and answered all my questions. I highly recommend Precision!
Evan was amazing! Extremely professional while he explained the problems, gave options (least expensive to most expensive), and completed the work quickly. This is the quietest garage door I have ever owned.
Great knowledge, helpful, professional. Scotty was the best! Had difficult issues to solve and he did.
I contacted Precision Garage Door Service for a repair to my garage door. I told them that I had a Wayne Dalton garage door opener, and I knew exactly what the problem was. They still sent a technician out for $95 (which would be applied to repair cost). The technician came out, told me that they cannot repair a…
Ashley did an excellent job after an accidental run in. He made cost-effective recommendations to replace them right amount to get our garage door working. Impressive same-day service! This is my second time using Precision, and they have exceeded expectations both times.
Our experience with Precision Garage door service was nothing but positive, smooth and convenient. When our garage door broke in the morning and I had to take care of our sick daughter, our technician Lucas was able to come out the day of. His assessment of the issue was quick and he was able to give us multiple…
Quick to respond, great service and a knowledgeable and friendly technician!
Great service. Very professional. Came out the same day!
Great service provider. Their technitions personify the business name 'Precision Garage Door '. Technitions are good listeners, knowledgable and personable. They say what they will do and then they do it. They give you a time, confirm it and the tech calls when on the way.
Had an older garage door opener break. Reached out to Precision Garage door. They came out same day and replaced them rhe following day. Great service.
Travis was friendly, knowledgeable and efficient. He identified the problem with my garage door and recommended a couple of solutions. He completed the repairs quickly and I couldn't be more pleased with his work. Excellent customer service !
Quick, courteous, and quality work. Highly recommend!
My garage door started to get very slow when opening. The service tech, John, said the old spring had not broken yet, but was on its last days. I was told he would be here between 10 and 12. He called promptly at 10 and said he was 20 minutes away. When he got here he write an estimate, giving me two options. I…
Very easy to schedule an appointment, the technician Tim was very friendly and d I d excellent work. I appreciated the text messages letting me know he was on his way. I definitely would recommend Precision !
My garage door spring snapped, and they arrived to replace it within 12 hours of my initial request. Travis was exceptionally skilled, professional, and quick. Highly recommended!
The technician was timely, communicated very well, took care of my issue very efficiently, also made me aware of maintenance issues in the future. Highly recommend
Travis was great. Very professional and quick. The entire process of getting the repair scheduled and completed same was super easy.
Evan Kopel arrived on time, checked for issues and installed new equipment in a timely manner! An excellent job!! Very personable! Explained issues , recommendations given, no pressure! He is a fantastic service man!!!!
I called Precision Garage Door Service to fix or replace my opener as it was no longer working after 22 years. Upon calling, Alysia was very helpful in getting me on the schedule immediately. The technician, Travis Boone was professional, friendly, knowledgeable and thorough with his diagnosis. He explained the…
Richard came and fixed the non working door. Knowledgeable , knows the product and got everything working and check everything! Could not ask for more!!!!
Our garage motor quit working. I called precision. Chris arrived 2 hours later. He provided 3 different options and pricing. Chris replaced the motor, belt and serviced the door. He also reprogramed all remotes. Great job!
I’ve called on Precision Garage Door Service of Morrisville NC to repair or improve our garage door in every home we’ve owned. They’ve always been prompt, courteous and professional. Last week, I asked for service to check out the noisy garage door in our most recent home. John Patton came out, identified the…
I had a great experience with precision, garage door service, I set up An appointment online and they showed up the very next day. My garage door stopped halfway up and got stuck, and my car was locked in the garage. They came out and showed me exactly what was wrong and I asked other slew of other questions about…
Technician was very prompt, knowledgeable and efficient. Ability to book appointment on line was very helpful and convenient
My older garage door strap broke. I called and it was repaired within 2 hours. He replaced the strap and fine tuned everything. Wonderful service.!
Richard was great and fast in doing a garage door conversion from the old style springs and cables along the rails to a spring located above the the garage door. It is quieter and smoother to operate. And you can now lift the door with a finger from his spring adjustment.
excellent work. got locked in my garage late in the day. They sent the service person within an hour. He worked till late in the night to get it fix. now my garage opens better than before and we were able to go to work early this morning
Great response time. I called about 11:30 am and was told between 1 and 5. The technician Evan texted me 15 minutes out and arrived at 1:45 ish and was done in about an hour. He explained all the services he provided and explained the mechanics of the door opener. He even programmed the garage door opener in the…
Awesome service. Thank you for a prompt and quality job.
Calling Precision Garage Door was one of the best decisions we ever made. They made the process of installing new doors so easy, and the price was great. The gentlemen who installed the doors did a fantastic job. We are so pleased with this purchase!
Very professional very pleasant
Communication was excellent, the technician was excellent
Great experience. Scotty was professional, friendly, knowledgeable and quick. He addressed all concerns and the garage door works better than ever.
Ricky Sanchez our garage door technician did an amazing job! Definitely recommend him and this company for your garage door needs.
We had a great experience from Precision! Working with Boah on the design and sales was easy and professional. The team members that did the installation were excellent as well. They were very knowledgeable, professional, and friendly! We highly recommend them and will continue to use them for all of our garage door installations and repairs.
John was awesome - super informative, helpful and consultative. Very much appreciated!
Richard was professional, friendly, and explained everything in detail.
What wonderful service we received and so quickly ! Scotty did a perfect repair and was very thorough. Highly recommend.
Precision responded to our recent garage door closing troubles extremely quickly and extremely well. Highly recommended!
I called Precision Garage Door again this year to have their “Summer Service” …I have used them for many years and have always found them to be very professional, always on time, and always having everything needed for any repair on their truck…a great company, with excellent service and prices…
Ricky was great- highly recommended
Precision Garage Door Service was so easy to work with! I was able to book an appointment online, even on the weekend! Scotty Johnson was professional and kind. He installed 2 new garage door openers in less than 2 hours! I would absolutely recommend them to anyone needing garage repair.
I requested service to look at my garage doors because they weren't opening properly and the lights at the bottom weren't on anymore. Aaron showed up on time, professional, cheerful, and willing to ensure that I got the best service.
John, thank you for your time and professionalism during our garage repair. You provided excellent details as to our issue and didn’t try to upsell or push any additional products that weren’t needed. Thanks again and I would encourage anyone seeking garage door repairs to use Precision.
Scotty provided expert installation and repair. He answered all of my questions.
The technicians were professional, explained everything about the new door and answered all my questions. The new door fits perfectly, all seals fit perfectly. Great job.
Very good overall. A very professional young man by the name of Aaron Bean showed up on time, advised me of my options and performed the repairs in a timely manner.
Appointment setup was easy but deceiving. I was NOT told that there was a service fee of $100 at the time of booking, not during the confirmation. Evan, the guy who came out, was very personable and efficient. He was also very informative and gave me a card to ask for him if I had any more issues, concerns or installation needs.
Amazing service that was quick and thorough. My technician was very friendly and provided options. Thank you!
I was in an urgent situation because my existing door broke with both cars in the garage. I was able to book an appointment within a couple of hours and have the replacement completed the next day. Tyler did an outstanding job on the replacement. He was meticulous. Everyone I interacted with at Precision was…
The service technician replaced the broken torsion spring on my 15-year old one-car garage door, tested everything and applied necessary lubrication. Well done, door works great now.
Ricky was outstanding in his description of the problem, the repairs needed, and, at our request, his description and presentation of a replacement door. He presented all of the options available with the replacement door to us and did so in a professional, non-pressuring manner, which was particularly important to…
Lucas was great, kept me in the loop on his delays getting to my home due to other jobs. However he got to our home, went over necessary and other repairs and updates for our 2 doors. Got repairs done quickly and both of my garage doors now operate smoothly and "QUIETLY" for a change. Thank you guys.
Great experience! Representatives was very professional and knowledgeable
Rick replaced the garage door springs. He is a good profession , explained the problem offered multiple solutions. Nice job
I had Precision come out for a repair on my garage door. The technician was very nice, but the prices I was quoted were extremely high and for items that ultimately didn't need to be fixed. The repair they performed didn't fix the issue. I had to use a different company that came out and did the repair for a much…
Fast response and service . Technician (Scotty) was professional and friendly and explained the different options available to repair the door and was able to do repairs right away.
Wonderful experience getting an update on garage door controls.
Technician was on time, competent and courteous.
Prompt service for an urgent repair. Chris was knowledgeable and professional. He identified the issue, presented the repair plan and completed the work quickly.
Working with the business was easy. The purchase and installation was fast. I was quite happy with the individuals I worked with. This includes in person and over the phone.
Aaron Bean is a tremendous asset to your company . Very prompt and professional.
Scotty is awesome!!! We always know we will get the best service on a fantastic product.
Great experience!! Booking the appointment was quick and easy. Ricky was very professional, explained the issues clearly and did a good job. I will definitely recommend them to my friends.
Boah was thorough efficient and did a great job.
Terrific job. This company is the real deal. The repair to our garage door was efficient and professionally done.
Incredible and fast service! Ashely helped get me set up and Scotty was very swift and knowledgeable in diagnostic and servicing. Enjoyed my overall experience and def recommend!
Great communication, timely service and I was happy with the work performed
Boah Craven did a great job. Arrived on time a quickly resolved any issues and questions. Very good communicator.
Evan provided great service in replacing our springs.
Great experience. On time, professional and easy to talk to.
Richard M came out to diagnose our garage door motor that stopped working. He was so thorough in diagnostics and repair. We ended up replacing the unit and are incredibly happy.
I used Precision Garage doors, after seeing their work at my son‘s house. They offer a competitive price and do really good work. Their Installer was first class. I really enjoying my new garage doors.
Cost was expensive for installation of a new spring. Wish the installer had corrected the clattering noise from the panels folding
Richard McCann was our technician. He was very knowledgeable and professional. He explained everything very clearly.
Scott came out on time, quickly diagnosed the problem with my garage door and got everything fixed within a couple hours. Scott was as friendly and professional as they come. He did not try to upsell anything and shot me straight on my options and cost. He also walked me through everything in detail and answered all…
Scotty was quick to assess the issue with the garage door, provide repair estimate and complete the repairs. Additionally, he identified an installation error in the motor and addressed it as well.
Excellent experience from start to finish!! Would definitely recommend!!
They did a great job. In and out in about 10 minutes. Very friendly and efficient.
Garage door wouldn't open. Called and received a quick response. Problem was analyzed quickly and repaired. Given good advice about care for garage door in the future. Representative was friendly and helpful.
Garrett did an excellent job and was very pleasant and knowledgeable! I will definitely get their help in the future if ever needed. Recommend them highly!
My 30-year-old garage door motor finally stopped working. I called Precision a little after 8 AM on Monday morning, and was so happy that I was told that they could have someone at my home that same day, between 9 and 1 PM! Around 9 AM I received a call from one of their service technicians, Ricky Sanchez, who…
Very quick, easy process and super efficient. Ricky Sanchez was our technician for this particular project and I have to give him 10’s across the board. Very professional, extremely helpful and knowledgeable. Once we selected our package , within 30 minutes we were up and running. I have never had a service request…
Lucas arrived on schedule and did a complete assessment of the problem before making any recommendations. He was VERY engaging and sensitive to our needs. He was a pleasure to work with. Precision Garage Doors has always provided excellent, professional service whenever we've called on them.
Garaged door malfunctioned after hours and called Precision and a Technician was dispatched immediately. Repairs were completed 3 hours ahead of the latest time window they provided. Not only great service, but efficient Technicians as well. Thanks!
Richard was punctual, professional and clear and shot straight with me which I really appreciate. We will call them again when we need the whole door replaced.
Luke was fantastic! Knowledgeable, friendly, and expedient. Came out to diagnose the issue on Monday; completed repair and replacement on Tuesday.
On time arrival, patient explanation, clear estimate and timeline to complete. Very professional.
Great service, kind, friendly, helpful, on time, great quality doors!
From booking online to a brand new state-of-the-art garage lift installed, I could not be happier. The entire installation was done in about and hour and some change and payment was done simply and on the spot. The lift works with my car and phone and offers so much in terms of ease of use and accessibility. I…
Precision Garage Door Service responded same day to fix our garage door issue of not opening all the way. Luke let us know when he was on the way and arrived on time. He inspected the door, found the issue and resolved the problem quickly. A new belt and tune up and our garage door is good as new. Highly recommend these guys!
Excellent customer service from Richard! He was very friendly and knowledgeable about our system, came fully prepared to start and finish the job. Would highly recommend Precision Garage Door Service!
My installer, Evan, was great to work with! At our first appointment, he reviewed my needs, gave me an estimate, and scheduled the work for the next day after he picked up some parts. He showed up on time, was meticulous in installing, testing, and adjusting the new high lift garage door opener so it works…
Excellent &prompt service! Notification was point on.
They were very accessible for my garage door damage. Technician arrived when promised. Knew how to address issue. Completed work expeditiously. Evan, the technician was friendly and knowledgeable. Garage door working better not than before I damaged it. This service is extremely and highly recommended.
Precision is very responsive; they had someone to our house within an hour of my request. The technician, Boah, was very knowledgeable and helpful. All in all this was an excellent experience.
Precision installed my garage doors and I now use them for our customers at Freys Building and Remodeling. They have always been attentive to our needs, on time and always there if there are any adjustments or issues that need to be addressed. I would recommend them to anyone in need of garage doors.
Garrett was great! Arrived on time and was kind and professional. Fixed my issue without any problem. Highly recommend!
John was on time, very polite, professional and totally rocked getting my issue easily addressed, also had him install a new seal on the bottom of the door. Answered each question I had. Thank you for getting right on this.
Technician was personable and knowledgeable
Good service by a friendly technician
I have had several things done to my garage with Precision and have been more than satisfied with each job. Aaron. The tech, is always punctual, personable, and honest. He does a great job and leaves things neater than when he started. Admittedly, they aren’t the cheapest garage folks, but, they’re competitive…
We were so impressed with this company. I had previously called a different one and they quoted me a ridiculous price for parts to be replaced. Richard showed up, looked at the issue and quoted us a price to replace what we had. Cheaper than the other company and could do the work right away. He was super friendly,…
The service man was punctual and very professional.
I’ve had them out to repair my two garage doors. Both times they gave excellent and professional service.
Great customer service, Richard was very professional and knowledgeable. All maintenance and repair items were reviewed with me prior to the start of the service call, a post service debrief was provided as well.
Evan came out on a Saturday to take a look at our garage door to see why it was cranky. He was able to diagnose the actual problem (and not what we thought it was!) quickly and had all the parts on hand to fix right then. Fantastic work, fun guy to talk to and gave us real information when we needed it.
We highly recommend Precision Garage Door. The spring broke on our garage door and we called Precision based on their great reviews. They did not disappoint! From the first phone call to the finished repair,, the service was excellent. Our technician, Richard McCann was knowledgeable and professional. Thankful we called Precision Garage Door!
Aaron was super nice, honest and very professional. Aa great guy to have on your team!
Competent professional and on time
On time and excellent services by Luke. Thanks
The technician was knowledgeable of the repairs needed and provided the needed service in a timely manner.
Prompt great service, took care of it the same day I called.
Ricky was running ahead of schedule and was Abe to service us early. Great explanation of everything and options.
Spring broke on my garage late Saturday afternoon but Precision got me scheduled for the next day. Richard McCann came out and took care of the repair. Delightful, professional young man. Explained what needed to be done and also what things I might see down the road that might need attention. Very pleased with the job!
Ricky Sanchez called before coming, came early in the morning, fixed the problem, and gave my husband helpful advice about the maintenance.
Called late in the afternoon to get service on my broken torsion spring. They were here in less than 24 hours. Lucas did a great job of explaining what needed to be done and finished the work quickly. This is the second time I have used Precision Garage Door Service. Highly recommended for service and repairs to any garage door.
The technician came just a few hours after reporting the issue. He was very courteous and explained in detail everything and the cost. Would definitely use this company again.
Richard was wonderful. Very detailed oriented. Gave multiple options. Highly recommend
The install crew crushed it. We had some hiccups with the design of the structure but they were very accommodating and did a great job
Rich was extremely professional and courteous.
Spring broke on a Saturday with no way to get vehicles out of the garage. Called Precision after calling my normal garage door company (which was closed). I was given an appointment with a 11 to 3 window. Precision stayed in touch and John Patton was dispatched to our home. He arrived on time and was a joy to work…
I loved that they were able to come same day! Our technician, Andy, was communicative and knowledgeable. He also fixed both of our doors in less than an hour for a very reasonable price!
Andy was awesome! His happiness and love for the job was evident in his ‘on the way call’ and his energy was amazing at the house.
Appointment was the exact time they specified. Technician Ricky Sanchez was amazing. We will refer you to all we know...
Richard was very timely and efficient. He found my problem quickly and everything was running correctly in no time.
Precision has done a great job at my house from installation of new doors, ongoing maintenance, and fixes for any issues that pop up. My technician today, Aaron B., was super helpful and professional. I greatly appreciated getting a service appointment the very next day from when I called in. Thank you!
Our garage springs decided to pop during the holiday season and these guys were able to come out and get the right springs installed so that we could use our garage again. The technician was a cool dude and explained everything to us in detail.
I had a fantastic experience with this company. Page came out first a few weeks ago to give me my options, measure and take the order. Connor came out to install it today. He was super nice, super professional and left my garage cleaner than it was when he arrived! I highly recommend this company.
I highly recommend precision garage door service for any emergency garage door service. Our garage door broke without any warning. We called precision garage door service and they were able to send a technician the same night. Richard McCann, our technician was very pleasant, efficient, and knew exactly what to do.…
Precision offered a competitive price with excellent service from selling to installation. The new garage doors also look much better than the old ones with complements coming from my neighbors.
Aaron was our technician. He was prompt, polite and efficient! Very impressed with the service we received today.
Great work! They had both doors fixed and running in about an hour. Highly recommend!
We hit the garage door and I looked them up online and called right away. Someone answered when I called (even on Sunday morning) and I had an appointment for Monday morning scheduled inside of 5 minutes. They arrived on time and gave me quotes for three options before they left. I opted for a complete three door…
We recently had Precision Garage Door Service perform maintenance on our 26 year old home’s two garage doors. They adjusted and lubricated the door’s springs, checked our openers and we had them install new quieter “wheels” on the garage door. The original wheels were beginning to wear out and had become very loud.…
Brian and Jonathan replaced our 48 year old manual door which presented some challenges due to age. They were courteous and professional and got the job done in the allocated afternoon time. Also took all debris and left my garage clean. I recommend this company.
I have always received great service from Precision. Our technician, Evan, always shows up on time and can resolve our issues quickly.
Ricky was fabulous and helped us repair and restore our Precision Garage Door. He was wonderful explaining options and what was essential for repair and longevity for our garage door. Our entire experience was 5 star!
Chris came in evaluated my problem with door and quickly repaired/replaced defective parts. Sen Chris to my house anytime for service, Thank you, Chris
Great service and response time. Evan was great: a really good communicator, diagnosed the issues instantly, and repaired it within a couple hours. Would recommend again, especially if it’s urgent, they came within 24 hours.
I needed the garage door springs replaced. Our technician, Lucas, was extremely helpful answering questions and explained the work needed. He was courteous and prompt replacing the broken parts with next day service. I would recommend using Precision. Happy to have a working garage door again!
Richard was very polite and helpful. He explained what the issue was with my garage door, how he was going to fix it and had it functioning correctly in no time. I would highly recommend Precision Garage Door Service. Thank you !
He did a fantastic job and he took the time to explain my questions and concerns. He was excellent.
They came out quickly, addressed the problem, and fixed it.
Ricky from Precision Garage Door Service provided excellent service. He replaced springs and rollers on two doors and serviced all four. Everything was done efficiently and professionally, and all doors now run smoothly and quietly. Highly recommend.
I’ve contacted Precision several times over the years and have always been pleased with their service. They replaced my opener several years ago. My most recent problem was lost hand held openers. The technician was able to program two new ones and disable the old ones. He also updated the outside wall opener and my…
When Ricky Sanchez came to visit my home for a consultation for my garage, a single repair was more things that had to be replaced. Days later, he was able to come back out and repair several things on the garage door. He was very thorough, and friendly and relatable.
Professional
Had a spring replaced. Technician was friendly, helpful, and more than willing to explain why my old parts failed, and what was better about the new components being installed. The technician also showed me areas with wear, but did not push to replace these components just explain to keep an eye on them. Would…
Called for a small issue, but wanted to upgrade my builders grade garage door closers. Chris arrived on time and gave me various quotes from most affordable to Premier level options. Will certainly call Precision Garage Doors for any needs in the future.
Scotty Johnson is a top notch technician and was able to quickly replace the broken spring and aged nylon rollers with high quality parts designed for longevity.
Evan Kopel arrived on time. He was courteous and efficient, but not rushed. He even explained what he was doing so I could maintain the garage door system going forward. I will certainly used Precision in the future and I'll request Evan
During a recent ice storm, the garage door froze and the mechanism that attaches to the motor was ripped off the door. I called Precision Garage Door Service and Master Technician Scotty Johnson was at my house within an hour. After surveying the damage, he presented his service proposal including the cost. Upon…
Aaron Bean was prompt, courteous, friendly and efficient. Great job!
Excellent service and quality installation.
very prompt and great service on repair
Very pleased with the prompt, professional service provided.
My tech Evan was great! He gave a good assessment of what was going on and best estimate of what type of maintenance I would need in the future and when.
This is an excellent company that always performs superior work. Richard, our technician today, did a thorough job in checking all the working parts, replacing the aging springs, and applying lubrication where needed. I appreciate their prompt response and professional services.
Super fast service and so well done.
Garrett was awesome. We called Precision Door and they arrived within an hour of our call. He immediately identified the problem, provided details of what was needed and provided us updates of progress. Will definitely use again if needed.
Our garage door would not open or close. John from Precision Garage Door Service came the day I called. He was professional and thorough in his assessment of a loose wire. I would use them again and am thankful for their quick service.
Garrett was very knowledgeable, professional and did a great job. Working with Precision Doors was very easy efficient.
Garage door broke at 945am… Aaron Bean showed up at noon and had the issue resolved promptly. Knowledgeable friendly service
We had two broken brackets on our garage door. Not only did Precision come by that day, they came at the beginning of their window and finished within 30 minutes. Our technician, Andy, was super friendly and knowledgeable, and our overall experience was great. We'll definitely be calling Precision again if we need help in the future!
What a great company! The owner reviewed the inspector’s video from our new home and quickly figured out what was wrong. Their tech, Brian, came out and fixed the issue efficiently and the final bill was even less than expected since new sensors weren’t needed. I really appreciated the fast communication by phone…
Very professional done on a timely manner.
I thought the door was a little overpriced but installation was seamless. The 2 young men who installed the door were excellent. Jonathan and Chris were pleasant and appeared to have done good work. They even did a little associated extra work. Good experience overall.
Great experience with Precision Garage Doors. Called in at 8am and a technician arrived at 10am. The technician (Andy Maynard) was very professional and very knowledgeable and well trained. Thanks for the great service.
Firstly, I was very impressed with the ease of making a next day appointment online. Secondly, I received a text with the name and picture of the technician. Next, John called to let me know he was in route. Once he arrived, he was very polite and professional. He analyzed my situation and gave me his…
Excellent service from the first phone call to the repair of my garage door! Technician was on time and explained the needed repairs as well as the cost. I highly recommend!
Lucas and Scotty did a great job.
Tim did a great job. New opener is smooth and quiet
Tim (our technician) was super kind, prompt, communicated when he was on the way. He was quickly able to assess and complete the work! So grateful for Tim’s expertise!
We would like to commend Tim McRae and the company he represents , Precision Garage Door Triangle, for the prompt, professional and honest service we received today. One of our garage doors failed to open even though the motor was running. When Tim arrived and inspected the equipment, he promptly noticed that the…
We were extremely impressed Precision Door Service! The salesman went beyond the call of duty to help us out of a bad situation. The installation staff was fantastic to work with. They were very efficient and professional. I would highly recommend them.
Andy was extremely professional and at our residence promptly for our appointment. He was polite and provided us the repair options to fix our issue. He performed the repairs in a timely manner and knew his craft. We are extremely happy with the service we received. We will definitely recommend the service to our friends and family. Thanks! James Murdock
Great experience all around! Scheduling online was super simple, and we got a same-day appointment. Received a text when tech Aaron Bean was on his way—included his photo, bio, and full name—love that! He arrived on time, immediately found the problem (broken torsion spring/operator reinforcement bracket), and only…
Everyone was friendly. They were very professional and we are very pleased with their work.
John was fantastic! On time, very knowledgeable and polite. Very satisfying experience!
Aaron Bean was amazing. Within 24 hours of our Garage door breaking, we had booked an appointment and had it fixed. Kind, efficient, professional. Will use them again.
Aaron was prompt, professional, friendly and thorough. Thanks for the quick service!
We had one of our garage door springs break. Called them up and had an appointment available next day (may not always be the case but it was for us). They sent out Aaron Bean. He quickly reviewed our current situation and gave a quote to fix our main problem and a couple of other quotes to fix a couple of soon to…
I cannot say too many great things about this business. They supplied very good equipment and the service and attitude both were excellent. M. L. Perry Pittsboro, N.C.
Wonderful service. John Patton was terrific. Very knowledgeable and helpful.
I was very impressed and pleased with the Precision Garage Door team of Raleigh. From Chris Colucci who did the preliminary estimate to the Service Technician Mr. Jonathan Morales and his Service Technician assistant and the Office Admin Personnel. They were All very Professional and Courteous with the installation…
Ricky texted to say he was on the way to our home. He also called with an ETA. When he arrived he examined our garage door and presented a solution. He worked quickly on the repair and did a milultipoint safety check. When the work was completed, Ricky explained all the interventions . He was polite and professional.
Excellent and very professional service by Evan!
Technician was excellent. On time and thorough. Overall 5 stars
My mechanic showed up right on time, finished quickly, and did excellent work. The fee was reasonable. I strongly recommend taking a look at these folks for any work you need to do. Oh, and my dog liked him.
Excellent job!! Explained everything and got the door working again!! Thanks so much Aaron!!
We came home from a weekend trip and found the cables hanging loosely and the torsion spring broken on one of our garage doors. I went to the Precision website and clicked on the chat. Given that it was just after 9pm on a Sunday, I wasn't expecting much. To my surprise, the chat was able to schedule an appointment…
Repairman was very courteous and efficient. I was told when he would arrive and he appeared on time. The repair was performed on the same day I called for assistance. I was offered alternatives on what repairs could be done - a short term solution and a longer term one which had a year’s warranty. The…
Aaron was absolutely wonderful! I work very late nights and he patiently waited for me to get downstairs to greet him for the early morning appointment. He was super friendly, quick and efficient! He even fixed my garage door opener and discovered the reason why it was malfunctioning! He absolutely, 100% went above…
The Customer Service is top notch. The Technician Richard diagnosed the problem right away. Highly recommend
Fantastic service - same day appointment with Evan showing up promptly, seeing the issue and getting it fixed. He explained everything along the way and gave me a quote ahead of time for the work. He was professional and polite to my daughter and the garage was spotless when he finished.
Richard was a true professional assisting me with my garage doors. He explained things that needed to be fixed and preventative fixes. He was professional and got the job done in a timely manner. I would highly recommend Precision Garage Doors and will continue to use them as needed. They also worked at our previous house.
fabulous company, easy to deal with and super friendly repairmen (especially Chris Colucci!!!!!)
Evan was competent and professional. Additionally he kept his word to do his best to complete my repair in one day even though my Springs had to be made. He went out of his way to answer question for me. I really did not expect such a quick response. I also found the office personnel scheduling my appointment to be…
Evan was personable and helpful. He fixed our problem and saved us from being trapped in our garage! This was the second time he came to our home to repair a problem with our garage door. Thank you for the great service!
Aaron Bean, our Precision Technician, was friendly, knowledgeable, polite and extraordinarily efficient. You will enjoy working with him.
Chris was great. He came at the scheduled time. Informed before he was coming. Very pleasant, courteous man. Looked at the situation and within 15 minutes gave me three quotes which depended on what needed to be replaced and including labor. After I chose what I wanted done, Chros went to work and within 30 minutes…
My garage door broke in the morning, and by midafternoon Precision Garage Door Service had it working again. The technician (Evan) was very friendly and knowledgeable, and had the issue fixed within an hour of arriving. Very much recommended.
Quick to get to my home, thorough, and all around helpful.
Aron was polite, positive and very knowledgeable. He repaired my garage door quickly and efficiently, and then took the time to explain everything that he completed. I will definitely be using them again because of him!
My Tech Aaron Bean is very knowledgeable and great to work with
John did an excellent job fixing the spring to our garage door and tuning it up. He was on time, friendly, and knowledgeable.
Aaron Bean was helpful and informative. He had repair parts on board and had the door back working in less than an hour.
We have used Precision Garage Door Service for many years and have been extremely satisfied with their professionalism, fast response, and friendliness. We highly recommend them!
Great customer service!
Great experience. Had a broken spring replaced. Quick response, arrived on time, courteous; all good. Would recommend.
My tech , Aaron Bean, was very helpful. He diagnosed my issue and fixed it quickly. He even took the time to try to program an off brand controller I brought from Amazon. I really appreciated the effort.
Quick service, Aaron Bean had my garage door fixed in a timely manner and explained everything he did. Very pleased with the service.
I called on Saturday afternoon around 345pm about having someone come take a look my door that needed re-adjusting after I added insulation panels and they were able to get me scheduled same day. The tech, Aaron Bean, called about 15 minutes later to let me know he we was on his way and arrived about 45 minutes…
Our garage door opener was not working properly and we were able to schedule a next-day appointment (on the weekend) via the website, within a reasonably narrow time frame (2hrs). John Patton arrived promptly, provided excellent explanations of the work to be done, and was able to perform the work immediately with…
Precision answered the phone on Sunday. Richard arrived on time, diagnosed the problem, and fixed my garage door quickly. They did a great job, fast and efficient.
I had an outstanding experience with Precision. John was wonderful in helping me with the exact style and color door I wanted and Jaxon did a great job with the installation. Both John and Jaxon were friendly, professional, knowledgeable and good to work with.
Great job by Evan. Replaced the opener, serviced the rails and went the extra mile. Top notch service!
Same day service. Prompt. Efficient. Professional service. If needed, will definitely contact again. And will recommend to friends/neighbors.
Excellent same day service
Evan Kopel, arrived on time. He took his time to do his job and did it as if it were for himself. He did an excellent job.
Technician did an excellent job.
I highly recommend Precision Garage Door. Their staff are well trained. They are able to provide same day service and they show up on time.
Greg and Precision Garage door openers are awesome. Love the liftmaster and Greg did an excellent job. He is knowledgeable, efficient and very friendly. Highly recommend them.
The gentleman who serviced my garage was very personable and was able to explain to me what needed to happen and why. I was very grateful to be able to understand my issue and have him resolve it.
I really didn't want to spend so much on a new garage door opener and a rail system but Chris explained and showed me (using a scale) why I was having so many problems and the door was never properly installed to begin with 13 years ago by Overhead Door. Everything he told me made perfect sense and he even showed me…
Did a great job! On time, friendly, knowledgeable. Helped with connecting my Q as well.
Precision Garage Door Service did an outstanding job installing my new modern garage door! From start to finish, their professionalism and attention to detail were top-notch. The installation was seamless, the craftsmanship is excellent, and the finished product completely transformed the look of my home. A special…
Aaron did an awesome job for us - prompt, professional and knowledgeable
Had to have our garage door replaced and since we had such a positive experience with Precision at our old house, we immediately knew who to call! Aaron was on time, professional, friendly and most of all walked us through our options so we could make the best and affordable choice possible. Very impressed!
I was told they would be here between 4 PM and 8 PM. They arrived at 3:45 PM. John was awesome! I was able to sit there and watch the entire repair and ask questions without him getting irritated. He was very thorough and knowledgeable!
Tim McRae, the Precision Garage Door tech assigned to my appointment, arrived a bit before the scheduled time. He diagnosed the problem with my old Lift Master opener, carefully explained all options to replace it, and promptly installed the new Lift Master model I chose. He was very patient with all my questions…
Richard was awesome! Repaired my garage door quickly, works better than before. Would definitely recommend, thanks!
Great service today from Precision Garage Door Service. Greg was prompt and helpful. Explained issues and options for repair and provided excellent service to get the job done right.
The technician was great, service as well. I got an estimate from the office for repairs and the response was $200-350 per spring repair. The technician then quoted me $1,300, $1,600, or $1,900 based on level of service. 2-3X the email estimate. I challenged the technician and he said I had two springs and they…
Precision Garage Door Service is my go-to for keeping my garage door system in perfect running condition. Evan Kopel is who I ask for and will wait for his availability. Their honesty, politeness, professionalism and being punctual is met every time. there are never any worries or concerns when doing business with Precision Garage Door Service.
We called in the morning, and they had a service rep, Evan Kopel, at our house by noon. He did a very thorough repair. Precision Garage Door, for many years, has delivered a high-quality service
Our garage door got stuck 1/3 open on a Friday night. I called the company who had always serviced our door and they gave me a run around. They asked for pictures and a video. They said maybe they could come the next morning with equipment but now they'd just rude over in their car without equipment if that's what I…
Ricky Sanchez did a great job explaining and was efficient in repairing/replacing garage door torsion springs, cables, etc., and tune up lubrication. Wilamenia was courteous and communicated schedule and arrival timelines.
Can’t say enough good things about Richard! On-time, knowledgable, thorough, etc. My husband and I would definitely recommend!
Same day service, called at 7:30am, technician arrived at 9am to complete the repair. Had all the parts on the truck.
Over priced I should have ased for a quote ahead of time. I needed one torsion spring replaced. Tech quoted me $500 for one spring and recommended to have both replaced at the same time.. (i get it). I told him his prices were high. I called other garage repair companies and they quoted $250-$300 per spring. I…
Richard McCann did a wonderful job. Extremely professional, knowledgeable, and helpful. If everyone at Precision Garage Door Services is like Richard, I highly recommend the company
Excellent service. Professional care. All around good job
Very pleased with this company. Fast service. Technician Andy M. Was very knowledgeable and professional, as he explained what he did to fix the issue with our garage door opener. Highly recommend using Andy as your technician. He was a pleasure to work with.
I have always gotten good service at reasonable prices, along with some education about my door opener. Scotty and Ricky have been great!
Ricky Sanchez was my technician today. He explained and showed all the problems and worn parts on my garage doors. He demonstrated the problems before and after the repairs. What a major difference! A very friendly and skilled man.
The old wire sensors on either side of the garage door had corroded and no longer communicated with each other. They were cut back and replaced with new wire. The door now operates properly. The tech, Richard McCann also replaced several overhead light bulbs. He was extremely pleasant to deal with. Kudos.
Expert service and repair!!!
We had a great experience with Precision. The service tech Ricky provided a full service overview giving us options. There was no pressure he was polite and friendly and provided us tips on how best to maintain our garage door with very little effort.
Scotty Johnson was excellent. He analyzed the problem and fixed it right away. His 37 year in the business of paid off!
Scott was courteous, knowledgeable and gave me options to solve my problem. Installed in less than an hour! Fabulous service!!😁🙏
John Patton came out and immediately diagnosed what was wrong with our garage door and why it wasn't opening properly. He worked up a reasonable quote and fixed it the same afternoon. He is a nice guy to work with, also. Would work with the company again if needed.
I was able to schedule a same day appointment online to have someone come out and look at our garage door that wasn’t opening. Technician Evan Kopel came out quickly, assessed the issue and offered us a solution. He quickly replaced the springs in the opener and when completed we discussed with him replacing the…
Your repair man Scotty did an excellent job in very fast. Also, it was same-day service. You guys are great.
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 336 | — |
| Garage door consultation | 227 | — |
| Customer support | 76 | — |
| Garage door design | 14 | — |
