How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%77+10.9Replies to reviews 7%94+6.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREPrecision Garage Door Service
Clayton, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 35 dog door installation services · 4.9★ from 3,416 Google reviews
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Percentile vs other dog door installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Precision Garage Door Service for 4 kinds of job.
Precision Garage Door Service for general repairs & installation
Clear ✕All 336 Google reviews tagged “General repairs & installation” · showing 160
Great service, explained all my options with no pressure. Will definitely use in future if needed.
We highly recommend Precision Garage Door Service! Evan was wonderful to work with. Our garage was making a funny sound, and Evan quickly figured out the problem and had it fixed. We were even able to call in on a Sunday!
We received fantastic customer service from the front office to the techs who installed our new door. Would recommend to anyone.
Spring broke on a Saturday, and got a same day appointment so we could get back in the garage that evening. Fast friendly service!
Luke fixed our problem Was very knowledgeable and explained everything well. I would highly recommend Precision and absolutely use them again. The speedy response to my original phone call was amazing.
My garage door could not open, it came up only 8 inches. I called, they came on time and get job done in an hour !. The technician can communicate well. It's Friday, I'm glad I can get my car in the garage again.
I was not planning on leaving a review, since I was not happy with service but it wasn’t outrageously bad either. However the constant nagging to leave a review that I’ve received via both email and text daily finally wore me down to write one. The good news is that they have availability. I called in the morning…
Highly recommend this company for garage door repairs! They arrived on time, did an excellent job, and took the time to clearly explain the issue and walk me through the estimate and cost breakdown. The service was professional, efficient, and the results were great. Very happy with the experience and would definitely use them again!
Excellent work and excellent customer care.
Chris showed up today to take a look at our 27 year old mechanics because our sensors weren’t working and preventing the door from closing. He presented us with several options including a complete garage door replacement. He didn’t pressure us to make any decision over another. We went with an option replacing our…
The technician, John, was very professional. He contacted me about his arrival time. He was very pleasant and explained everything. I would have him again as "my" technician from Precision Garage Door.
My Rep was Quick fast and precise my kinda service 👍🏾
Garage door roller had jumped off the track. Service tech found the problem and pulled the roller back into the track. He also adjusted the track, lubricated multiple areas and inspected the opener chain and motor. Service tech was knowledgeable and very courteous.
Great service, quick to come out. Technician seemed very honest & fixed the issue right then, definitely saved my clients money rather than trying to upsell them on a replacement system.
Easy to get an appointment. Same day service. Technician was very knowledgeable. Completed all repairs in a very timely manner. Price of work was fair. Will def use Precision in the future.
Mr. Richard was very curious and understanding of our issue.
Ricky was very informative and thorough with his work. Great job!
Fast, timely, knowledgeable. I will use again.
The technicians was very professional and address all of my garage door issues. In addition, he provided excellent education on my specific garage door and known issues to be aware of.
Technician showed up within the timeframe scheduled. He also had everything on the truck to make the repairs. Very Good experience!
The technician did a good job. He had both springs replaced in about an hour. I felt the price was over the top to have the springs replaced! I would like to update my review. After talking with Alex, (I assume he is the manager) he gave me a discount which I am happy with. He also is going to email me a warranty…
Ryan was AMAZING... very nice, professional and educated in garage doors. Precision Garage door is a great company. Thank you for making it out so fast to get things working!
Great and accommodating service. Knowledgeable and courteous technicians and support staff.
I was totally satisfied with the service from Precision Garage Door. We had a little confusion with the BOT that helped to make an appointment, but Ashley called and sent someone out the next day. Evan was polite and competent. He fixed the problem and checked our other doors while he was here. I can only say good…
Travis did an excellent job installing our replacement garage doors.
Excellent service, Ricky explained everything clearly and answered all my questions. I highly recommend Precision!
Evan was amazing! Extremely professional while he explained the problems, gave options (least expensive to most expensive), and completed the work quickly. This is the quietest garage door I have ever owned.
Great knowledge, helpful, professional. Scotty was the best! Had difficult issues to solve and he did.
I contacted Precision Garage Door Service for a repair to my garage door. I told them that I had a Wayne Dalton garage door opener, and I knew exactly what the problem was. They still sent a technician out for $95 (which would be applied to repair cost). The technician came out, told me that they cannot repair a…
Ashley did an excellent job after an accidental run in. He made cost-effective recommendations to replace them right amount to get our garage door working. Impressive same-day service! This is my second time using Precision, and they have exceeded expectations both times.
Our experience with Precision Garage door service was nothing but positive, smooth and convenient. When our garage door broke in the morning and I had to take care of our sick daughter, our technician Lucas was able to come out the day of. His assessment of the issue was quick and he was able to give us multiple…
Quick to respond, great service and a knowledgeable and friendly technician!
Great service. Very professional. Came out the same day!
Great service provider. Their technitions personify the business name 'Precision Garage Door '. Technitions are good listeners, knowledgable and personable. They say what they will do and then they do it. They give you a time, confirm it and the tech calls when on the way.
Had an older garage door opener break. Reached out to Precision Garage door. They came out same day and replaced them rhe following day. Great service.
Travis was friendly, knowledgeable and efficient. He identified the problem with my garage door and recommended a couple of solutions. He completed the repairs quickly and I couldn't be more pleased with his work. Excellent customer service !
Quick, courteous, and quality work. Highly recommend!
My garage door started to get very slow when opening. The service tech, John, said the old spring had not broken yet, but was on its last days. I was told he would be here between 10 and 12. He called promptly at 10 and said he was 20 minutes away. When he got here he write an estimate, giving me two options. I…
Very easy to schedule an appointment, the technician Tim was very friendly and d I d excellent work. I appreciated the text messages letting me know he was on his way. I definitely would recommend Precision !
My garage door spring snapped, and they arrived to replace it within 12 hours of my initial request. Travis was exceptionally skilled, professional, and quick. Highly recommended!
The technician was timely, communicated very well, took care of my issue very efficiently, also made me aware of maintenance issues in the future. Highly recommend
Travis was great. Very professional and quick. The entire process of getting the repair scheduled and completed same was super easy.
Evan Kopel arrived on time, checked for issues and installed new equipment in a timely manner! An excellent job!! Very personable! Explained issues , recommendations given, no pressure! He is a fantastic service man!!!!
I called Precision Garage Door Service to fix or replace my opener as it was no longer working after 22 years. Upon calling, Alysia was very helpful in getting me on the schedule immediately. The technician, Travis Boone was professional, friendly, knowledgeable and thorough with his diagnosis. He explained the…
Richard came and fixed the non working door. Knowledgeable , knows the product and got everything working and check everything! Could not ask for more!!!!
Our garage motor quit working. I called precision. Chris arrived 2 hours later. He provided 3 different options and pricing. Chris replaced the motor, belt and serviced the door. He also reprogramed all remotes. Great job!
I’ve called on Precision Garage Door Service of Morrisville NC to repair or improve our garage door in every home we’ve owned. They’ve always been prompt, courteous and professional. Last week, I asked for service to check out the noisy garage door in our most recent home. John Patton came out, identified the…
I had a great experience with precision, garage door service, I set up An appointment online and they showed up the very next day. My garage door stopped halfway up and got stuck, and my car was locked in the garage. They came out and showed me exactly what was wrong and I asked other slew of other questions about…
Technician was very prompt, knowledgeable and efficient. Ability to book appointment on line was very helpful and convenient
My older garage door strap broke. I called and it was repaired within 2 hours. He replaced the strap and fine tuned everything. Wonderful service.!
Richard was great and fast in doing a garage door conversion from the old style springs and cables along the rails to a spring located above the the garage door. It is quieter and smoother to operate. And you can now lift the door with a finger from his spring adjustment.
excellent work. got locked in my garage late in the day. They sent the service person within an hour. He worked till late in the night to get it fix. now my garage opens better than before and we were able to go to work early this morning
Great response time. I called about 11:30 am and was told between 1 and 5. The technician Evan texted me 15 minutes out and arrived at 1:45 ish and was done in about an hour. He explained all the services he provided and explained the mechanics of the door opener. He even programmed the garage door opener in the…
Awesome service. Thank you for a prompt and quality job.
Calling Precision Garage Door was one of the best decisions we ever made. They made the process of installing new doors so easy, and the price was great. The gentlemen who installed the doors did a fantastic job. We are so pleased with this purchase!
Very professional very pleasant
Communication was excellent, the technician was excellent
Great experience. Scotty was professional, friendly, knowledgeable and quick. He addressed all concerns and the garage door works better than ever.
Ricky Sanchez our garage door technician did an amazing job! Definitely recommend him and this company for your garage door needs.
We had a great experience from Precision! Working with Boah on the design and sales was easy and professional. The team members that did the installation were excellent as well. They were very knowledgeable, professional, and friendly! We highly recommend them and will continue to use them for all of our garage door installations and repairs.
John was awesome - super informative, helpful and consultative. Very much appreciated!
Richard was professional, friendly, and explained everything in detail.
What wonderful service we received and so quickly ! Scotty did a perfect repair and was very thorough. Highly recommend.
Precision responded to our recent garage door closing troubles extremely quickly and extremely well. Highly recommended!
I called Precision Garage Door again this year to have their “Summer Service” …I have used them for many years and have always found them to be very professional, always on time, and always having everything needed for any repair on their truck…a great company, with excellent service and prices…
Ricky was great- highly recommended
Precision Garage Door Service was so easy to work with! I was able to book an appointment online, even on the weekend! Scotty Johnson was professional and kind. He installed 2 new garage door openers in less than 2 hours! I would absolutely recommend them to anyone needing garage repair.
I requested service to look at my garage doors because they weren't opening properly and the lights at the bottom weren't on anymore. Aaron showed up on time, professional, cheerful, and willing to ensure that I got the best service.
John, thank you for your time and professionalism during our garage repair. You provided excellent details as to our issue and didn’t try to upsell or push any additional products that weren’t needed. Thanks again and I would encourage anyone seeking garage door repairs to use Precision.
Scotty provided expert installation and repair. He answered all of my questions.
The technicians were professional, explained everything about the new door and answered all my questions. The new door fits perfectly, all seals fit perfectly. Great job.
Very good overall. A very professional young man by the name of Aaron Bean showed up on time, advised me of my options and performed the repairs in a timely manner.
Appointment setup was easy but deceiving. I was NOT told that there was a service fee of $100 at the time of booking, not during the confirmation. Evan, the guy who came out, was very personable and efficient. He was also very informative and gave me a card to ask for him if I had any more issues, concerns or installation needs.
Amazing service that was quick and thorough. My technician was very friendly and provided options. Thank you!
I was in an urgent situation because my existing door broke with both cars in the garage. I was able to book an appointment within a couple of hours and have the replacement completed the next day. Tyler did an outstanding job on the replacement. He was meticulous. Everyone I interacted with at Precision was…
The service technician replaced the broken torsion spring on my 15-year old one-car garage door, tested everything and applied necessary lubrication. Well done, door works great now.
Ricky was outstanding in his description of the problem, the repairs needed, and, at our request, his description and presentation of a replacement door. He presented all of the options available with the replacement door to us and did so in a professional, non-pressuring manner, which was particularly important to…
Lucas was great, kept me in the loop on his delays getting to my home due to other jobs. However he got to our home, went over necessary and other repairs and updates for our 2 doors. Got repairs done quickly and both of my garage doors now operate smoothly and "QUIETLY" for a change. Thank you guys.
Great experience! Representatives was very professional and knowledgeable
Rick replaced the garage door springs. He is a good profession , explained the problem offered multiple solutions. Nice job
I had Precision come out for a repair on my garage door. The technician was very nice, but the prices I was quoted were extremely high and for items that ultimately didn't need to be fixed. The repair they performed didn't fix the issue. I had to use a different company that came out and did the repair for a much…
Fast response and service . Technician (Scotty) was professional and friendly and explained the different options available to repair the door and was able to do repairs right away.
Wonderful experience getting an update on garage door controls.
Technician was on time, competent and courteous.
Prompt service for an urgent repair. Chris was knowledgeable and professional. He identified the issue, presented the repair plan and completed the work quickly.
Working with the business was easy. The purchase and installation was fast. I was quite happy with the individuals I worked with. This includes in person and over the phone.
Aaron Bean is a tremendous asset to your company . Very prompt and professional.
Scotty is awesome!!! We always know we will get the best service on a fantastic product.
Great experience!! Booking the appointment was quick and easy. Ricky was very professional, explained the issues clearly and did a good job. I will definitely recommend them to my friends.
Boah was thorough efficient and did a great job.
Terrific job. This company is the real deal. The repair to our garage door was efficient and professionally done.
Incredible and fast service! Ashely helped get me set up and Scotty was very swift and knowledgeable in diagnostic and servicing. Enjoyed my overall experience and def recommend!
Great communication, timely service and I was happy with the work performed
Boah Craven did a great job. Arrived on time a quickly resolved any issues and questions. Very good communicator.
Evan provided great service in replacing our springs.
Great experience. On time, professional and easy to talk to.
Richard M came out to diagnose our garage door motor that stopped working. He was so thorough in diagnostics and repair. We ended up replacing the unit and are incredibly happy.
I used Precision Garage doors, after seeing their work at my son‘s house. They offer a competitive price and do really good work. Their Installer was first class. I really enjoying my new garage doors.
Cost was expensive for installation of a new spring. Wish the installer had corrected the clattering noise from the panels folding
Richard McCann was our technician. He was very knowledgeable and professional. He explained everything very clearly.
Scott came out on time, quickly diagnosed the problem with my garage door and got everything fixed within a couple hours. Scott was as friendly and professional as they come. He did not try to upsell anything and shot me straight on my options and cost. He also walked me through everything in detail and answered all…
Scotty was quick to assess the issue with the garage door, provide repair estimate and complete the repairs. Additionally, he identified an installation error in the motor and addressed it as well.
Excellent experience from start to finish!! Would definitely recommend!!
They did a great job. In and out in about 10 minutes. Very friendly and efficient.
Garage door wouldn't open. Called and received a quick response. Problem was analyzed quickly and repaired. Given good advice about care for garage door in the future. Representative was friendly and helpful.
Garrett did an excellent job and was very pleasant and knowledgeable! I will definitely get their help in the future if ever needed. Recommend them highly!
My 30-year-old garage door motor finally stopped working. I called Precision a little after 8 AM on Monday morning, and was so happy that I was told that they could have someone at my home that same day, between 9 and 1 PM! Around 9 AM I received a call from one of their service technicians, Ricky Sanchez, who…
Very quick, easy process and super efficient. Ricky Sanchez was our technician for this particular project and I have to give him 10’s across the board. Very professional, extremely helpful and knowledgeable. Once we selected our package , within 30 minutes we were up and running. I have never had a service request…
Lucas arrived on schedule and did a complete assessment of the problem before making any recommendations. He was VERY engaging and sensitive to our needs. He was a pleasure to work with. Precision Garage Doors has always provided excellent, professional service whenever we've called on them.
Garaged door malfunctioned after hours and called Precision and a Technician was dispatched immediately. Repairs were completed 3 hours ahead of the latest time window they provided. Not only great service, but efficient Technicians as well. Thanks!
Richard was punctual, professional and clear and shot straight with me which I really appreciate. We will call them again when we need the whole door replaced.
Luke was fantastic! Knowledgeable, friendly, and expedient. Came out to diagnose the issue on Monday; completed repair and replacement on Tuesday.
On time arrival, patient explanation, clear estimate and timeline to complete. Very professional.
Great service, kind, friendly, helpful, on time, great quality doors!
From booking online to a brand new state-of-the-art garage lift installed, I could not be happier. The entire installation was done in about and hour and some change and payment was done simply and on the spot. The lift works with my car and phone and offers so much in terms of ease of use and accessibility. I…
Precision Garage Door Service responded same day to fix our garage door issue of not opening all the way. Luke let us know when he was on the way and arrived on time. He inspected the door, found the issue and resolved the problem quickly. A new belt and tune up and our garage door is good as new. Highly recommend these guys!
Excellent customer service from Richard! He was very friendly and knowledgeable about our system, came fully prepared to start and finish the job. Would highly recommend Precision Garage Door Service!
My installer, Evan, was great to work with! At our first appointment, he reviewed my needs, gave me an estimate, and scheduled the work for the next day after he picked up some parts. He showed up on time, was meticulous in installing, testing, and adjusting the new high lift garage door opener so it works…
Excellent &prompt service! Notification was point on.
They were very accessible for my garage door damage. Technician arrived when promised. Knew how to address issue. Completed work expeditiously. Evan, the technician was friendly and knowledgeable. Garage door working better not than before I damaged it. This service is extremely and highly recommended.
Precision is very responsive; they had someone to our house within an hour of my request. The technician, Boah, was very knowledgeable and helpful. All in all this was an excellent experience.
Precision installed my garage doors and I now use them for our customers at Freys Building and Remodeling. They have always been attentive to our needs, on time and always there if there are any adjustments or issues that need to be addressed. I would recommend them to anyone in need of garage doors.
Garrett was great! Arrived on time and was kind and professional. Fixed my issue without any problem. Highly recommend!
John was on time, very polite, professional and totally rocked getting my issue easily addressed, also had him install a new seal on the bottom of the door. Answered each question I had. Thank you for getting right on this.
Technician was personable and knowledgeable
Good service by a friendly technician
I have had several things done to my garage with Precision and have been more than satisfied with each job. Aaron. The tech, is always punctual, personable, and honest. He does a great job and leaves things neater than when he started. Admittedly, they aren’t the cheapest garage folks, but, they’re competitive…
We were so impressed with this company. I had previously called a different one and they quoted me a ridiculous price for parts to be replaced. Richard showed up, looked at the issue and quoted us a price to replace what we had. Cheaper than the other company and could do the work right away. He was super friendly,…
The service man was punctual and very professional.
I’ve had them out to repair my two garage doors. Both times they gave excellent and professional service.
Great customer service, Richard was very professional and knowledgeable. All maintenance and repair items were reviewed with me prior to the start of the service call, a post service debrief was provided as well.
Evan came out on a Saturday to take a look at our garage door to see why it was cranky. He was able to diagnose the actual problem (and not what we thought it was!) quickly and had all the parts on hand to fix right then. Fantastic work, fun guy to talk to and gave us real information when we needed it.
We highly recommend Precision Garage Door. The spring broke on our garage door and we called Precision based on their great reviews. They did not disappoint! From the first phone call to the finished repair,, the service was excellent. Our technician, Richard McCann was knowledgeable and professional. Thankful we called Precision Garage Door!
Aaron was super nice, honest and very professional. Aa great guy to have on your team!
Competent professional and on time
On time and excellent services by Luke. Thanks
The technician was knowledgeable of the repairs needed and provided the needed service in a timely manner.
Prompt great service, took care of it the same day I called.
Ricky was running ahead of schedule and was Abe to service us early. Great explanation of everything and options.
Spring broke on my garage late Saturday afternoon but Precision got me scheduled for the next day. Richard McCann came out and took care of the repair. Delightful, professional young man. Explained what needed to be done and also what things I might see down the road that might need attention. Very pleased with the job!
Ricky Sanchez called before coming, came early in the morning, fixed the problem, and gave my husband helpful advice about the maintenance.
Called late in the afternoon to get service on my broken torsion spring. They were here in less than 24 hours. Lucas did a great job of explaining what needed to be done and finished the work quickly. This is the second time I have used Precision Garage Door Service. Highly recommended for service and repairs to any garage door.
The technician came just a few hours after reporting the issue. He was very courteous and explained in detail everything and the cost. Would definitely use this company again.
Richard was wonderful. Very detailed oriented. Gave multiple options. Highly recommend
The install crew crushed it. We had some hiccups with the design of the structure but they were very accommodating and did a great job
Rich was extremely professional and courteous.
Spring broke on a Saturday with no way to get vehicles out of the garage. Called Precision after calling my normal garage door company (which was closed). I was given an appointment with a 11 to 3 window. Precision stayed in touch and John Patton was dispatched to our home. He arrived on time and was a joy to work…
I loved that they were able to come same day! Our technician, Andy, was communicative and knowledgeable. He also fixed both of our doors in less than an hour for a very reasonable price!
Andy was awesome! His happiness and love for the job was evident in his ‘on the way call’ and his energy was amazing at the house.
Appointment was the exact time they specified. Technician Ricky Sanchez was amazing. We will refer you to all we know...
Richard was very timely and efficient. He found my problem quickly and everything was running correctly in no time.
Precision has done a great job at my house from installation of new doors, ongoing maintenance, and fixes for any issues that pop up. My technician today, Aaron B., was super helpful and professional. I greatly appreciated getting a service appointment the very next day from when I called in. Thank you!
Our garage springs decided to pop during the holiday season and these guys were able to come out and get the right springs installed so that we could use our garage again. The technician was a cool dude and explained everything to us in detail.
I had a fantastic experience with this company. Page came out first a few weeks ago to give me my options, measure and take the order. Connor came out to install it today. He was super nice, super professional and left my garage cleaner than it was when he arrived! I highly recommend this company.
I highly recommend precision garage door service for any emergency garage door service. Our garage door broke without any warning. We called precision garage door service and they were able to send a technician the same night. Richard McCann, our technician was very pleasant, efficient, and knew exactly what to do.…
Precision offered a competitive price with excellent service from selling to installation. The new garage doors also look much better than the old ones with complements coming from my neighbors.
Aaron was our technician. He was prompt, polite and efficient! Very impressed with the service we received today.
Great work! They had both doors fixed and running in about an hour. Highly recommend!
We hit the garage door and I looked them up online and called right away. Someone answered when I called (even on Sunday morning) and I had an appointment for Monday morning scheduled inside of 5 minutes. They arrived on time and gave me quotes for three options before they left. I opted for a complete three door…
We recently had Precision Garage Door Service perform maintenance on our 26 year old home’s two garage doors. They adjusted and lubricated the door’s springs, checked our openers and we had them install new quieter “wheels” on the garage door. The original wheels were beginning to wear out and had become very loud.…
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 336 | — |
| Garage door consultation | 227 | — |
| Customer support | 76 | — |
| Garage door design | 14 | — |