Precision Garage Door Service of Long Island logo

Precision Garage Door Service of Long Island

Garage door supplier · Lake Grove, NY · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%72+10.2Replies to reviews 7%57+4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#70 of 92 garage door repair servicesPosition by Experts Score among all companies we track in this category. · better than 24%
4.9 ★★★★★ 2,997 Google reviews · 23 photos
97%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
27%reviews answered by the owner
Oct 2026latest review

Precision Garage Door Service of Long Island at a glance

Customers frequently praise the company for punctual arrivals, professional conduct, and clear communication regarding repair options. Technicians are described as knowledgeable and efficient in handling motor, spring, and cable replacements, often completing work quickly. However, several low-star reviews criticize the pricing as significantly higher than competitors, with some customers reporting substantial cost discrepancies between initial estimates and final bills.

  • Google rating: 4.9 out of 5 from 2,997 reviews (97% five-star).
  • Reviews on this page: 2,996 Google reviews (2,556 with written comments, 47 with photos).
  • Owner responses: the business replied to 27% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Garage Door Repair Service serving Lake Grove, New York.

Data from Google, last updated October 28, 2026.

Score profile vs other garage door repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction94Reliability93Craft & service–Value72Momentum100Replies to reviews57Satisfaction: 94 (median 95)Reliability: 93 (median 94)Value: 72 (median 100)Momentum: 100 (median 100)Replies to reviews: 57 (median 93)
This companyGarage Door Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Garage Door Service of Long Island: 94/100 on this factor. Category median: 95.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Garage Door Service of Long Island: 93/100 on this factor. Category median: 94.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Garage Door Service of Long Island: 72/100 on this factor. Category median: 100.B
72
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Garage Door Service of Long Island: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Garage Door Service of Long Island: 57/100 on this factor. Category median: 93.C
57

Bar = this company · dark tick = category median.

Star ratings

2,996 Google reviews we collected

  • 5 stars2,90297%
  • 4 stars582%
  • 3 stars40%
  • 2 stars50%
  • 1 star271%

Praise vs complaints

Phrases our text analysis found in 2,500 written reviews

  • Praise5,68399%
  • Complaints481%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price5012%
  • Reasonable29771%
  • Overpriced164%
  • Not sure5313%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1,66029%
  • Speed & response1,22921%
  • Quality & results92916%
  • Would recommend76813%
  • Communication69212%
  • Price & value3236%
  • Honesty & trust1302%

What customers talk about

We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Shane was professional, personable, and extremely knowledgeable.”
  • “Company was available quickly to replace a broken motor.”
    “His service was great and even tho it was late he didn't rush the job and took his time to ensure it was done well.”
  • “I had a great experience with Precision Garage Door Service!”
    “Terrible customer service and a bad sign if a company cannot even make and keep appointments properly.”
  • “I highly recommend Precision Garage Door Service and would definitely use them again!”
    “I would not use nor recommend this company to anyone.”
  • “He took the time to explain everything and made the whole experience easy and pleasant.”
  • “Israel is a personable and knowledgeable professional who performed quality work at a fair price.”
    “Way over priced to replace a spring and pulley I mean$900 seriously !”
  • “He was honest and recommended what I needed to replace.”

People customers mention

  • Danny 127 reviews
  • Israel 113 reviews
  • Fusco 85 reviews
  • Salas 85 reviews
  • John 72 reviews
  • Shane 68 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Precision Garage Door Service of Long Island for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Eileen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I had a great experience with Precision Garage Door Service! Shane was professional, personable, and extremely knowledgeable. He took the time to explain everything and made the whole experience easy and pleasant. Excellent service from start to finish. I highly recommend Precision Garage Door Service and would definitely use them again!

David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Company was available quickly to replace a broken motor. Brendan was very helpful in choosing the right replacement and in getting everything setup. Job was done quickly, and neatly.

Reasonable priceGeneral repairs & installation
Douglas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Called and replaced my motor the same Day and credited me for a recent repair service.

Reasonable priceGeneral repairs & installation
Ruth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

From start to finish 5 star! Easy online appointment. Fast arrival. Excellent communication. The technician was super helpful and informative…thanks Israel!

Not sureGeneral repairs & installation
Leslie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Professional service, ease of scheduling and knowledgeable technician. Marlon was very pleasant and handled the job seamlessly.

Garage door consultationCustomer support
Alan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Lewis was outstanding to work with. He tried one way to fix the seal of the garage door and didn’t work. He called his manager and removed one system for another and it worked beautifully. They were a pleasure to work with. Great job!

Photos

Customer reviews

4.9 ★★★★★ 2,997 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Roseanne Leo1 reviewTotal number of Google reviews Roseanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience. My tech was friendly thorough and quick.

  • Price assessment: Reasonable price
  • Services: Customer support
Eileen Hoffman4 reviewsTotal number of Google reviews Eileen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with Precision Garage Door Service! Shane was professional, personable, and extremely knowledgeable. He took the time to explain everything and made the whole experience easy and pleasant. Excellent service from start to finish. I highly recommend Precision Garage Door Service and would definitely use them again!

John Coogan7 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very skillful installer,very professional and a great personality

  • Price assessment: Reasonable price
David Greengold4 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Company was available quickly to replace a broken motor. Brendan was very helpful in choosing the right replacement and in getting everything setup. Job was done quickly, and neatly.

  • Price assessment: Reasonable price
  • Services: General repairs & installation
Allen LiuLocal Guide · 15 reviewsTotal number of Google reviews Allen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service, easy to work with and very professional!

  • Price assessment: Reasonable price
  • Services: General repairs & installation
Douglas Perry9 reviewsTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Called and replaced my motor the same Day and credited me for a recent repair service.

  • Price assessment: Reasonable price
  • Services: General repairs & installation
Ruth Olivenbaum2 reviewsTotal number of Google reviews Ruth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From start to finish 5 star! Easy online appointment. Fast arrival. Excellent communication. The technician was super helpful and informative…thanks Israel!

  • Price assessment: Not sure
  • Services: General repairs & installation
Leslie Drake8 reviewsTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional service, ease of scheduling and knowledgeable technician. Marlon was very pleasant and handled the job seamlessly.

  • Services: Garage door consultation, Customer support
Alan Becker5 reviewsTotal number of Google reviews Alan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lewis was outstanding to work with. He tried one way to fix the seal of the garage door and didn’t work. He called his manager and removed one system for another and it worked beautifully. They were a pleasure to work with. Great job!

Response from the owner · a year ago

Hi Alan, Thank you for choosing Precision Garage Door Service, take care!

Stan Yurynets6 reviewsTotal number of Google reviews Stan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best service quick professional no time wasted

  • Price assessment: Reasonable price
  • Services: General repairs & installation

Precision Garage Door Service of Long Island on Google Maps →

Business details