Great experience. My tech was friendly thorough and quick.
- Price assessment: Reasonable price
- Services: Customer support

Customers frequently praise the company for punctual arrivals, professional conduct, and clear communication regarding repair options. Technicians are described as knowledgeable and efficient in handling motor, spring, and cable replacements, often completing work quickly. However, several low-star reviews criticize the pricing as significantly higher than competitors, with some customers reporting substantial cost discrepancies between initial estimates and final bills.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
2,996 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Shane was professional, personable, and extremely knowledgeable.”
“Company was available quickly to replace a broken motor.”
“His service was great and even tho it was late he didn't rush the job and took his time to ensure it was done well.”
“I had a great experience with Precision Garage Door Service!”
“Terrible customer service and a bad sign if a company cannot even make and keep appointments properly.”
“I highly recommend Precision Garage Door Service and would definitely use them again!”
“I would not use nor recommend this company to anyone.”
“He took the time to explain everything and made the whole experience easy and pleasant.”
“Israel is a personable and knowledgeable professional who performed quality work at a fair price.”
“Way over priced to replace a spring and pulley I mean$900 seriously !”
“He was honest and recommended what I needed to replace.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Precision Garage Door Service of Long Island for 4 kinds of job. Pick one to see what they paid and said.
I had a great experience with Precision Garage Door Service! Shane was professional, personable, and extremely knowledgeable. He took the time to explain everything and made the whole experience easy and pleasant. Excellent service from start to finish. I highly recommend Precision Garage Door Service and would definitely use them again!
Company was available quickly to replace a broken motor. Brendan was very helpful in choosing the right replacement and in getting everything setup. Job was done quickly, and neatly.
Called and replaced my motor the same Day and credited me for a recent repair service.
From start to finish 5 star! Easy online appointment. Fast arrival. Excellent communication. The technician was super helpful and informative…thanks Israel!
Professional service, ease of scheduling and knowledgeable technician. Marlon was very pleasant and handled the job seamlessly.
Lewis was outstanding to work with. He tried one way to fix the seal of the garage door and didn’t work. He called his manager and removed one system for another and it worked beautifully. They were a pleasure to work with. Great job!
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 295 | — |
| Garage door consultation | 189 | — |
| Customer support | 76 | — |
| Garage door design | 9 | — |
4.9 ★★★★★ 2,997 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great experience. My tech was friendly thorough and quick.
I had a great experience with Precision Garage Door Service! Shane was professional, personable, and extremely knowledgeable. He took the time to explain everything and made the whole experience easy and pleasant. Excellent service from start to finish. I highly recommend Precision Garage Door Service and would definitely use them again!
Very skillful installer,very professional and a great personality
Company was available quickly to replace a broken motor. Brendan was very helpful in choosing the right replacement and in getting everything setup. Job was done quickly, and neatly.
Amazing service, easy to work with and very professional!
Called and replaced my motor the same Day and credited me for a recent repair service.
From start to finish 5 star! Easy online appointment. Fast arrival. Excellent communication. The technician was super helpful and informative…thanks Israel!
Professional service, ease of scheduling and knowledgeable technician. Marlon was very pleasant and handled the job seamlessly.
Lewis was outstanding to work with. He tried one way to fix the seal of the garage door and didn’t work. He called his manager and removed one system for another and it worked beautifully. They were a pleasure to work with. Great job!
Hi Alan, Thank you for choosing Precision Garage Door Service, take care!
Best service quick professional no time wasted
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