How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%65+9.2Replies to reviews 7%37+2.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREPrecision Overhead Garage Door Service
Hopatcong, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 31 exterior door installers · 4.9★ from 5,067 Google reviews
Report card
Percentile vs other exterior door installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Precision Overhead Garage Door Service for 4 kinds of job.
Precision Overhead Garage Door Service for customer support
Clear ✕All 90 Google reviews tagged “Customer support” · showing 60
Excellent service and installation
Garage doors installed. Very professional, arrived on time. Verified that all garage were operating properly.
Matthew the technician, did a great job communicating with me before he arrived and gave three options for different levels of a repair and then finished within an hour. Everything works as it should now. I highly recommend Precision if you have a garage door issue.
Alan was a true professional technician. He came in explained how the installation process was going to go and went about his business. Once he was finished he explained thoroughly how the garage door opener works and answered all of my questions. I’m definitely recommending Precision Garage Door Company and Alan to…
Quick and easy, quality products, explained everything in terms we understand. Great communication.
The Tech was very knowledgeable and was able to fix the problem within an hour!
I’ve had the same technician Luke out to my home on two different occasions, everytime he does such a great job. He ensures you understand what's needed and doesn't look to upsell you on anything. He's a true definition of a well versed salesman and technician. Give him a raise, he thoroughly deserves it !
great service very professional. He knew exactly what needed to be done he explained everything carefully so we would understand. he completed the job quickly and demonstrated how to use the new door and it's features. he programed the remotes. he cleaned up afterwards. the tech is highly recommended
Had a terrific experience with this company. Came home to find my garage door which had served us faithfully for 22 years had broken. The heavy duty spring coil had snapped in two. Needed to get it fixed asap since I had to get my wife's electric car into the garage to plug it in. Called them, they were professional…
Great service. Timely, cheerful, effective. Josh Orejola was the best.
From start to finish, Precision was awesome to work with. From scheduling with Taylor to working with our technician Charlie Baldissard, the experience couldn’t have gone better. Everyone was friendly and and extremely professional. Installation was quick and workspace was left cleaner than before. Looking forward to enjoying our garage doors.
Luke was on time and very pleasant. He explained everything I needed to know; including pricing, how my garage door works, and giving me a quote for new garage doors.
Damien was very professional, thorough and courteous.
Very professional on all levels. Very glad I used them.
Precision was absolutely FLAWLESS. From the initial phone call (they actually answered and fast) to the immediate confirmation from Service manager, to the techs showing up at record speeds (20minutes after phone all). Andrew and Josh the techs were beyond professional, friendly, knowledgeable, and fast(in a great…
The technician was professional and very informative in his appraisal of the work required. We couldn’t be more pleased!
Great experience! Same day comprehensive repair and a very professional customer service team. I highly recommend this company for your garage door needs.
Amazing as always! I called for service on my garage door opener and they came the same day! Luke looked everything over and replaced my garage door opener. He was very professional and explained everything! This company is top notch! Highly recommend!
I had a great service experience from Precision Garage Repair. The service rep, Vincent was on time with the call, took a great deal of time analyzing the problem, and then explain various "fixes" for me to choose. Thank you for having such a valuable person on your team. I will recommend Precision always.
Same day service including replacement at a fair price. Our tech Luke was professional, efficient and great to work with. Highly recommended.
From the start of the sales process through installation, my experience with Precision Garage Door was outstanding. Michael came out and provided a thorough estimate, answered my questions, and made the process easy. I was initially nervous about the installation, but Ferdinand and Tim did an excellent job. They…
Technician that worked on my garage door was efficient and courteous and very knowledgeable!
John cave in and helped rectify our problem. He was terrific and we highly recommend him.
Installation of custom garage door openers in a tight location that went flawlessly. Worked with Rob in service and Tyler the technician great communication from both - I was given options and precise timelines for project - job came out better then expectations - highly recommend these guys ! By the way had other…
i am very pleased with my garage door service.. My technician Matt Dewald was very professional, on time, kept me informed on all aspects of the service process.. He also helped me with a remote garage door opener.. Thank you!!
John Fahey came out. He properly assessed. The issue went over the options that we had in detail explaining everything that was necessary. He then worked efficiently and effectively to fix the garage door issue.
Luke was excellent. He was able to immediately identify and diagnose the problem but remained thorough in his full assessment of our doors. His explanations were clear and his work neat and fast.
Ricky from Precision was absolutely outstanding. From start to finish, the entire experience exceeded my expectations. He came out promptly, assessed my garage door situation, and provided a clear, honest quote. What really impressed me was that he was able to replace the motor and sensors on the spot, no delays,…
Their technician far exceeded my expectation.
Ethan was prompt, efficient and shared multiple options to address our issue. I would highly recommend him! He was a pleasure to work with,
Kevin initially installed a new door and door lift system nine years ago. Today he replaced the motor. I had immediate support from inside the office and a quick appointment. Kevin again was my tech and explained everything onsite as well as options. I could not expect better service anytime, anywhere. It’s hard to…
Painless garage door replacement with great interim support! They got the old garage door working ( a miracle) while we waited for the replacement. Kept us well informed about replacement door details and timing. Smart, efficient people!
Jon was very nice and addressed all my questions and concerns.
The technician did a great job neat and clean!”
Tyler’s knowledge, kindness, professionalism and exquisite manners were on display the entire time he was at our home for a service call. I don’t think I’ve ever had a service person that was quite so kind and professional. I felt completely confident in his work and was very pleased with the amount of effort and…
The experience was excellent from start to finish. The company provided a thorough consultation, and the pricing was very reasonable. The installation was completed properly and within the timeframe Nicholas originally communicated. Nicholas was professional, knowledgeable, and ensured the job was done right. I’m…
When I started to have issues with my aging garage doors, I contacted Precision. Online scheduling was a breeze and convenient. When technician Nathan arrived he was extremely helpful in analyzing my situation and offering alternatives, all without a "hard sell". I'm very happy with the result, and will use Precision again whenever the need arises.
Feb10,2026: A tough winter season and speedy response from Precision's Rick Christensen for a much needed realignment and adjustment to help things last until we replace the door. Rick, like all Precision responders, is professional, knowledgeable, offers options and as friendly and comforting as family! Precision…
Ethan was very friendly, professional, informative. He replaced our garbage door opener last year.
Fabulous service, great product, timely and convenient!
Great team from the start to finish! Service was great and answered the questions I had
Shane was excellent. He was very knowledgeable and professional. I had a great experience with Shane!
The customer service is fantastic, very high level of communication and professionalism. My technician Ethan Tsirulik was very thorough and detailed with his analysis of the issue and getting everything fixed to my complete satisfaction. I highly recommend this company and will continue to use them in the future
Charley and Andrew did a great job repairing my garage door opener. Arrived promptly as scheduled and did the work quickly.
Very please with Precisions Service! The consultation was great, they were able to work with us on our price range and their contractors who installed were kind, considerate and clean!
In one hour he came and repaired. Very good work and reasonable price.
Excellent service. Prompt service. Technician , Vincent could not have been more helpful or accommodating. He was professional and knowledgeable in providing information from product options to final installation.Friendly, polite, helpful. Superior customer service in every aspect. Exceeded my expectations and I am…
Excellent service, quick to respond and get appointment . Friendly, informative
Working with Precision Garage Door of Northern New Jersey has been a pleasure. Last year, I had a garage door installed, and representative Mike Porta helped me choose the perfect door at a fair price. The installation was completed quickly and professionally. This year, I decided to add a garage door opener.…
Ethan Tsirulik and Matt were awesome. Ethan knew exactly what I was looking for in garage door repair and knew what was wrong with them after evaluation. Ethan and Matt worked quickly through the afternoon and now I have two working garage doors. Thank you guys for your hard work!
Kilian is extremely knowledgeable & personable. He explained all the work in detail. Overall a positive experience.
Very impressed with customer service, response time, and professionalism. Price seemed quite reasonable too.
Great experience overall. From the first call to schedule an appointment service has been great. Jim Sutton was the rep visiting me and he's absolutely knowledgeable and transparent. I'm glad for my business with them. I highly recommend them.
Vincent LoVerde Technician was Excellent in every way… He was perfect!!!!
Luke did an exceptional job in changing all of the weatherstripping on both of my garage doors in less than 2 hours. No more light shining through any of the area surrounding the doors. He did the caulking, as well, so professionally that everything looks like new. I would highly recommend him for any home…
I highly recommend Precision Garage Door! Kevin Stasiak was great and very friendly. He arrived on time and gave me several options.
Highly recommend! Ethan Tsirulik was amazing. Professional and friendly. Explained in detail every step of the way. Only company I will use in the future and will definitely be requesting Ethan!
Michael the technician was great. Work done quickly and perfectly.
⭐️⭐️⭐️⭐️⭐️ Ethan Tsirulik from Precision Garage was fantastic! He showed up right on time, explained all my options clearly, and made sure I had the info I needed to make the best decision. Communication was excellent, the job was done cleanly and efficiently, and his professionalism really stood out. Highly…
Ethan came to our home and quickly diagnosed two extremely loud garage doors. The cause on both was the motor itself. He took the time to point out areas of concern and made sure we were comfortable with the proposal to replace the motors and hardware. Extremely professional company, I would highly recommend them…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 499 | — |
| Garage door consultation | 295 | — |
| Customer support | 90 | — |
| Garage door design | 19 | — |
