How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%65+9.2Replies to reviews 7%37+2.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREPrecision Overhead Garage Door Service
Hopatcong, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 31 exterior door installers · 4.9★ from 5,067 Google reviews
Report card
Percentile vs other exterior door installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Precision Overhead Garage Door Service for 4 kinds of job.
Precision Overhead Garage Door Service for general repairs & installation
Clear ✕All 499 Google reviews tagged “General repairs & installation” · showing 120
Would i use them again or recommend this company again. ABSOLUTELY NOT.
Luke did an outstanding job explaining to me all the options for fixing/replacing our broken garage door opener. Chose to replace it. Job was completed in a little over an hour. Very satisfied with the experience.
A great experience with Precision Garage Door Service from the very start! Scheduling an appointment for an estimate was easy, and our technician, John Fahey, was fantastic. John clearly explained three options, made sure we understood exactly what each included, and gave us ample time to ask questions and discuss…
My technician Matt was great. On time, friendly, professional and very Knowledgeable. Extremely meticulous!
Team was great - everything looks good and is working well so far!
Very good experience - all my questions were answered and my issue was solved within an hour or so!
Excellent service and attention to detail in explaining the system.
Technician (Tyler) did a good job with consultation and installation of 3 overhead doors at my rental property. Tyler handled the process of installation on time, efficiently, and in a professional manner. Garage doors, openers and power units all working well and are now easily programmable. Hanks Tyler for your service!
John arrived to provide an estimate and was very professional and helpful. He also performed maintenance on my garage door during the visit. I would highly recommend the company; however, I am awarding four stars because I found their pricing to be somewhat high.
The entire process of purchasing new garage doors from Precision was smooth, straightforward, and professional. I wish all purchase tasks would be this way. From the initial thorough consultation, recommendations, and estimate from Mike P. to the expert installation by John B. who explained everything along the way…
Tom was very informative and was very quick in replacing the components. And he went above and beyond in helping on my second door.
Garage doors installed. Very professional, arrived on time. Verified that all garage were operating properly.
Very responsive from first call to project completion.
We were able to schedule our appointment the next day which was super convenient since we could not open the garage door. Our tech, Tyler, was super knowledgeable about the repair and completed the work efficiently. Great service and really reliable tech!
profesional curtesy service
Extremely professional company. Texted me with appointment confirmations, the technician's name and photograph and other information needed prior to the appointment. My husband, being in construction, immediately was impressed with Matt Dewald, and we had him fix our door on the spot. Matt definitely knew his job.…
Matt was amazing. He explained everything in full detail gave multiple options. I am very appreciative of his work and how quickly they were able to come out and fix my garage.
Guys showed up on time & did stellar work. New doors are beautiful!
After getting quotes from two questionable companies, I found Precision and the difference was night and day. They came the next morning right on schedule with a professional technician, branded van, uniform, business cards, and a clear legitimate quote. They were able to do the work right on the spot, worked with…
Matthew the technician, did a great job communicating with me before he arrived and gave three options for different levels of a repair and then finished within an hour. Everything works as it should now. I highly recommend Precision if you have a garage door issue.
The guys were fantastic. Knowledgeable, skilled, and friendly.
Great experience. They handled everything promptly and kept me informed throughout the process, from my initial request to arrival, parts order, and repair. The tech was very nice, and I highly recommend them. Repeat customer.
Outstanding service from everyone involved.. Consultation, customer service and installation guy. Thank you
Outstanding communication before, during and after work was done. Technician on time, polite and very competent. I highly recommend this company.
Alan was a true professional technician. He came in explained how the installation process was going to go and went about his business. Once he was finished he explained thoroughly how the garage door opener works and answered all of my questions. I’m definitely recommending Precision Garage Door Company and Alan to…
John was very professional and he explained everything he needed to do and did a great job fixing the door. Thank you John!!
Louis, my technician, was fabulous. Friendly, professional, efficient. Finished the job in less time than expected. Couldn’t have asked for a more professional job. 👍 Love my doors!!!
My service technician Luke was on time and professional. He provided a detailed explanation of my issue with the garage door and provided several options to prolong the life of the garage door operation. He performed the work well and in a timely manner. I will certainly use Precision Garage Door agai .
A great experience with Precision Overhead Garage and my tech Killian. He was very polite and took the time to explain my options. The job finished in a timely manner and was reasonably priced.
Lightning strike destroyed my garage door opener. Replaced the same day!
Charlie from Precision Garage Door Services did a fantastic job. Communication was clear from start to finish, and he maintained total professionalism throughout the service. He replaced all our worn-out parts, and the garage door is now running smoother and far more efficiently than before. Highly recommend!
After many years of implementing temporary fixes of stopping rain leakage through the bottom of my garage door, I called in the experts at Precision Door. Shane arrived on time, analyzed the problem , and analyzed my entire electric door system .He presented three options , which I chose from . His installation was…
Everything went really well, great communication and fixed our issue!
Luis was excellent - did a great job and very professional!
This is the second time I have used this company. Yesterday, I decided it was time to replace my garage door opener. I called and was able to get an appointment the same day. Precision has a terrific business model. From the moment you make an appointment, you are supported with texts. I knew approximately when the…
We hired Precison Garage Door to install New garage openers. Technician Ricky Christensen did an excellent job installing our new garage door openers. He was professional, knowledgeable and very efficient. He explained everything clearly, made sure the installation was done properly, and took the time to answer all…
Great experience from start to finish!
Luke was our tech and he was great! He identified the problem and what caused it, then provided a couple ways to fix it in various price ranges. I cant say how the pricing was (high low or otherwise) because this company was the only one we went with as we needed the door fixed asap.
Very efficient , courteous and actually had same day service.
He was super helpful and knew what he was doing.
Charlie was courteous, friendly and efficient. He was very thorough when inspecting our garage door and parts. I also was happy with the same day service.
Garage door rail popped off the track and the machine needed to be replaced. Kevin did an amazing job diagnosing the issue, explaining the issue and communicating accordingly. Not only that, he provided multiple solutions including a cheaper solution, albeit not ideal, but walked me thru everything so I understood…
The whole experience has been great. Making the appointment was easy. My technician Ricky arrived on time and was super nice. He was professional and worked fast. He showed me how my new units worked and now to care for them. Would recommend Precision
John came right on time and was 100% professional. He gave us a written quote after a thorough inspection. Work was completed quickly and we are very pleased with the results.
I found Precision advertising and decided to give them a call because there was a problem with my door in the garage. They were able to come the very next day and a very friendly Technician Ricky gave me a detailed explanation of why my garage door was not able to open. Not only did we find the right solution for my…
I have used them twice so far and each time has been a great experience. Timely, professional, helpful, and tidy. And a great price!
My experience with Precision Garage doors was fantastic. Kevin arrived on time and was very knowledgeable and explained the issues very clearly. He gave me options and explained to each one thoroughly. He finished the job in a timely fashion was polite and courteous, and a pleasure to talk to. I will refer other people and will call again in the future.
Friendly and fast
Easy to schedule and the repair work was expertly done. Like most things these days I thought the price was a little steep.
Dear Precision Garage Door Service Team, Teresa and I would like to express our appreciation for the excellent service we received today. Josh, the technician who came to our home, did an outstanding job repairing our garage door mechanism. He was professional, knowledgeable, and courteous throughout the entire…
Technician arrived on time and was very professional and I am satisfied with the work.
Kevin arrived promptly and demonstrated honesty, thoroughness, patience, and professionalism throughout. He was never pushy and took the time to explain everything clearly, even noticing items I hadn’t mentioned. I'm excited to work with him again when it’s time to replace our doors. I wholeheartedly recommend their…
I couldn’t be happier with the service I received! John Fahey was professional, polite, knowledgeable, and truly went above and beyond during the installation of my new garage door motor. He took his time, paid attention to every detail, answered all my questions, and made sure everything was working perfectly…
John the tech was GREAT! He was on time, professional,took the time to find all the issues with the doors, tracks and opener. Explained different options in detail then executed the 1 I picked. He more than met the challenge. I will refer Precision to all my friends and neighbors. Thanks again John & Precision.
Got a very thorough evaluation and was given three options for repair. Everything was fixed the same day. Very capable and professional service— highly recommend..
Shane provided great service in repairing our garage door. He was friendly and informative with what needed to be fixed. I would highly recommend Precision to anyone
Technicians arrived early, incredibly polite as usual for this company. Diagnose the problem really quickly the offered me three different price point Solutions knowing that some of the component parts were coming up on eventual placement. No pressure whatsoever. Outstanding service one of the best companies.
Quick and easy, quality products, explained everything in terms we understand. Great communication.
Charlie B. was amazing! He was prompt, thorough, and incredibly helpful. He repaired my door masterfully and was kind and patient with me as I asked my questions. I would highly recommend Precision and specifically Charlie for his excellent service!
Alan was the ideal service person; communicative, on-time, knowledgeable, and addressed all our of garage issues in a single afternoon! Wish we called sooner.
Our garage door cable completely snapped after it closed. Thankfully no one got hurt. It was easy to quickly schedule an appointment online and the next day they arrived. Courteous, friendly and easily explained my situation. Presented me with options for me to choose how to fix the situation. Did a complete…
Technician John Fahey was great to work with. Provided options that were exactly what we were looking for. Installed new Liftmaster Garage Door opener that exceed expectations. Very professional and neat. Highly recommend again
Tech (Ethan) was professional and courteous. Completed the work under the time initially provided and walked me through what all was addressed, in addition to making recommendations
Got appointment fast Technician Ethan was good.Explained well.
I’ve had the same technician Luke out to my home on two different occasions, everytime he does such a great job. He ensures you understand what's needed and doesn't look to upsell you on anything. He's a true definition of a well versed salesman and technician. Give him a raise, he thoroughly deserves it !
Had a terrific experience with this company. Came home to find my garage door which had served us faithfully for 22 years had broken. The heavy duty spring coil had snapped in two. Needed to get it fixed asap since I had to get my wife's electric car into the garage to plug it in. Called them, they were professional…
Excellent service and attention.
The motor cable of my garage door broke and I found Precision Garage Door through internet. Their website is very helpful in making appointments and confirming time slot immediately. Next day the technician Josh arrived at the time promised and he had made careful inspections on the problematic garage door as well…
If you are looking for repairs for your garage door, stop right here and book! Recently recieved service on my garage door due to an issue. From calling to schedule, to service appointment reminders, and pre-contact with me to learn more about the issue in advance, it very well executed and professional. Ricky…
Charlie was great, couldn’t have asked for anyone to do more than he did, Charlie went beyond, he even tried to program my car. He explained every thing.
Great service. Timely, cheerful, effective. Josh Orejola was the best.
I had a great experience with Precision. Specifically Milian, who was punctual, was able to quickly assess the problem with my garage, and clearly articulate the various options I had. Most importantly, he fixed the problem very quickly. I would highly recommend precision and Kian if you are having garage issues.
Incredibly quick and efficient repair and replacement of a failed garage door mechanism at our home. I chose the "best" of the options that Precision offered and am glad I did.
Very professional company and courteous technician but I did not expect to get charged $300 for 1 hour of labor to fix my garage door so would not recommend for repairs!
Ricky the technician arrived on time, he called and said when he would arrive. He inspected the job and gave me a written estimate and parts cost, and approximate finish time. He was very professional, explained how the new system worked and help set it up.When he was finished he cleaned up completely and even used…
John Fahey was the technician who came to help us with our garage door. He was super helpful and knew the best way to help resolve our issue. Look forward to working with your group in the future!
Easily scheduled service. Professional, friendly and capable technician took care of everything quickly. All issues solved, door is super quiet now. Always great service.
Great company! Booking was easy online, they came out fast and the repair technician was exceptional. A+++
I recently worked with this company to replace several garage doors and openers. At the beginning of the process, I ran into some confusion while trying to compare a direct quote with a quote through Lowe’s, as I wanted to evaluate both pricing and financing options. Although that part of the experience was…
The local Precision Overhead Garage Door company is responsive. The technician, James, is friendly, knowledgeable and efficient. I am a customer for over ten years and the company honored the warranty as advertised.
My service technician John D was fantastic. Highly recommend him for any garage door service. Went above and beyond what I expected.
Nicholas came to install our two garage doors today. He was efficient, professional and neat about the installation process. We love how the new doors look, the insulation quality and the quietness of the doors opening & closing. Precision Overhead Garage Door Service were great to deal with. From our initial…
We worked with Vincent L from the Paramus location and he was really helpful. He explained the options to us and took care of it professionally.
Mike did a great job in evaluating the health of my garage door mechanics. He found some trouble spots and recommendation which all seemed appropriate. He had the parts with him, so the job was done quickly. He was personable and professional. I'd call Precision back the next time I have issues.
quality experience with a professional at a time when we needed it. garage was looked at it and job/repair was done expertly. will give them a call for my next issue and look forward to it. thanks again to the gentleman for his patience and kindness!
Andrew was fantastic. Very informative and helpful.
Jonathon is a professional in every aspect of the business. Timely, courteous and proficient in the trade. Great installation.
Great customer service showed up on time and were extremely courteous. After getting several other quotes on a new garage door motor I found this company to be much higher for the same service. I always get 3 quotes. And although I had a good experience with precision door price definitely Is a deciding factor.
Micheal was wonderful! Very professional, on time and delivered exactly what they said they could. I would highly recommend this company!
This is the second time we are using Precision Overhead Garage Door Service and they were great again. We needed our garage keypad repaired and they came the same day and fixed it. Booking online was super easy and Jeff Clemente was knowledgeable and honest. I loved that he evaluated everything, gave me options but…
From start to finish, Precision was awesome to work with. From scheduling with Taylor to working with our technician Charlie Baldissard, the experience couldn’t have gone better. Everyone was friendly and and extremely professional. Installation was quick and workspace was left cleaner than before. Looking forward to enjoying our garage doors.
We had Precision install a new garage door motor, safety sensors, and keypad. Our technician, Andrew V., arrived on time, provided excellent service, and was both kind and courteous throughout the installation. This is our second positive experience with Precision, and I would highly recommend them to anyone looking for reliable, professional service.
Josh Orejola was amazing. He was fantastic and so knowledgeable. He was hard working and very thorough. He did impeccable work. He was also very patient and took the time to explain everything to me when he was done and also went through how to register the app etc. I highly recommend him.
I had an emergency and the technician came out the same day and fixed my garage door for a great price. Jeffery was knowledgeable and courteous. He patiently answered all my questions.
Chris arrived on time and repaired my garage door much faster than I expected. It now operates better than it did when it was new. Thanks
Garage door opener failed. Kevin responded on time, evaluated the issue, showed me photos and recommendations to replace the 26 year old opener. Replacement was completed in under 2 hours. Much quieter unit! Job was done quickly and cleaned up professionally.
Yes. Would recommend. Just be certain of service you want/ need, and the price you need to pay
Precision doors exceeded expectations. My technician- Brian H. Was extremely knowledgeable and personable. Overall had a great experience.
Thank you Precision Garage Doors, specifically Xavier and Joe for doing a fabulous job on the garage door installation at my residence in Stockholm, NJ. Both gentlemen are true professionals and a tribute to their profession. The quality of the installation and product are A1. I can’t thank them enough for the job they’ve done.
Luke was on time and very pleasant. He explained everything I needed to know; including pricing, how my garage door works, and giving me a quote for new garage doors.
Ethan was our technician. He was so kind and transparent from beginning to end. On his way, he even offered to pick up something at the corner store for us for breakfast. Very thoughtful and good first impression. He was knowledgeable about the products and setup the MyQ app for us. Thank you Precision. I’m a first…
Damien was very professional, thorough and courteous.
Matt Dewald was extremely knowledgeable and helpful in choosing and installing our new garage door opener. He was quick and efficient and a pleasure to work with.
Our technician Jeff Clemente was was professional, arrived on time and explained what was required today to repair the garage and what to look for in the future. Gave us all the options available.
My technician, Andrew, was great. He was prompt, friendly, explained everything and same day service.
Luke Stachura from Precision Door Service of Northern New Jersey provided outstanding service repairing our two garage doors. He was friendly, professional, and clearly very knowledgeable. Luke performed a thorough assessment of both doors and all the operating mechanisms, clearly explained the scope of work, and…
Precision was absolutely FLAWLESS. From the initial phone call (they actually answered and fast) to the immediate confirmation from Service manager, to the techs showing up at record speeds (20minutes after phone all). Andrew and Josh the techs were beyond professional, friendly, knowledgeable, and fast(in a great…
Andrew came by and assessed my garage doors and explained all the issues it had. He was very thorough and honest about what needed to be done. Highly recommend the company for it's efficiency and quick turnaround
Kilian was great! Very prompt, extremely thorough, and was very polite. Highly recommend this service and company.
For starters, we called and were given an appointment right away. We had Randy as our technician, and quite frankly, there should be more people like him. He was very professional, knowledgeable, and was able to explain our problem, then went on to fix it and even performed a few additional items to ensure that our…
Helpful service, explained situation and options for repairs.
Christian and Ricky came to assess our broken garage motor, very knowledgeable and walked us through different options. Highly recommend .
The service call we received from Andrew Vansplinter and his assistant Josh was excellent. They arrived promptly, were very couteous, and potential service and repair options with pricing were explained and presented without pressure. The option selected was discharged professionally, expeditiously, and expertly. I…
Precision Garage Door Service has impressed me twice now. My first experience was excellent, and this time was just as efficient, friendly, and professional. Their team makes the whole process smooth and stress-free, and they consistently provide outstanding service. I wish every service company operated like this. Highly recommend!
Kevin was great. He explained my options and completed the work quickly. We got our garage door opener back!
I was going to leave a second review for my latest service with Precision but it looks like Google will only let me edit my original review so I will add this here. New review on top, original review below. Review #2: About six months ago, I left a review for Precision Garage Doors after a great repair experience…
This is the second time we’ve used Precision Door to fix a broken garage door. They are a pleasure to deal with and our technician John went above and beyond to get our door fixed. Highly recommend.
We called for help after our garage door stopped opening. Ricky was excellent and quickly diagnosed the problem, presented multiple options for the repairs, and discussed the options with me. He then efficiently completed the repairs, helped set up our new garage door opener, and provided clear instructions on how…
Randy came to my house right on time! He performed a thorough test on the garage door opener to assess the problems and confirmed the unit is no longer functional. Randy then showed me the options for a new unit. Randy went on completed his work very professionally .After completion of the installation, Randy…
Wonderful service! Troy was on time. Took the time to explain everything! Clean and neat! So happy!
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 499 | — |
| Garage door consultation | 295 | — |
| Customer support | 90 | — |
| Garage door design | 19 | — |
