Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts

Experts Reviews · Company report
Precision Plumbing, Heating, Cooling & Dirtworks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%73+17.7Value 14%93+13.2Replies to reviews 7%47+3.3Craft & service penalty60−4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Precision Plumbing, Heating, Cooling & Dirtworks

Fargo, ND · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.7★ from 318 Google reviews

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Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Plumbing, Heating, Cooling & Dirtworks is better than 84% of septic tank services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Plumbing, Heating, Cooling & Dirtworks is better than 73% of septic tank services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precision Plumbing, Heating, Cooling & Dirtworks is better than 60% of septic tank services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Plumbing, Heating, Cooling & Dirtworks is better than 93% of septic tank services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Plumbing, Heating, Cooling & Dirtworks is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Plumbing, Heating, Cooling & Dirtworks is better than 47% of septic tank services.C
47

Reviews for your job

Customers hired Precision Plumbing, Heating, Cooling & Dirtworks for 8 kinds of job.

Precision Plumbing, Heating, Cooling & Dirtworks for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$631
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 9 Google reviews tagged “A/C system repair”

Shelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good service. Figured out what was wrong and it’s been working great. Just a little expensive.

Paid $200–400OverpricedA/C system maintenanceA/C system repair
Phyllis11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The technician was professional and knew what to check first thus discovering our AC problem(s) in a timely manner.

A/C system repair
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joe and Jeremy did a great job on troubleshooting my AC unit and would not give up until they figured it out. The unit is back up and running, especially during the hottest week we have had. Thank you for such great service.

Reasonable priceA/C system repair
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My AC went out on a Friday night so I called early Saturday morning for emergency AC service as temps were expected to reach 100 degrees. The technician, Kyle, was able to come right away and was very kind, professional, and thorough in explaining what he was doing and what it would cost. Im incredibly thankful the process was so quick and easy.

Paid $800–1,000Reasonable priceA/C system repair
GarretLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had used them to install our AC 4 years ago. When a problem arose, they were quick to diagnose and fix it. Fast, friendly service!

Paid $600–700Great priceA/C system repair
Vivian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The technician, Imani, was very professional and knowledgeable. The price was very reasonable and it was easy to make an appointment.

Paid $100–200Reasonable priceA/C system repair
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

A/C system maintenanceA/C system repair
Barb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $400–500Reasonable priceA/C system maintenanceA/C system repair
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Quality

Price

$228-47% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 55%Overpriced 2%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair44$104–$393
Plumbing pipe repair18$305–$1.1k
Water heater installation18$1.2k–$2.4k
HVAC system maintenance13$50–$295
A/C system maintenance13$73–$176
Plumbing leak detection11$54–$495
Plumbing leak repair10$248–$1.2k
Faucet installation10$292–$786

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