Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%73+17.7Value 14%93+13.2Replies to reviews 7%47+3.3Craft & service penalty60−4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREPrecision Plumbing, Heating, Cooling & Dirtworks
Fargo, ND · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.7★ from 318 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Plumbing, Heating, Cooling & Dirtworks is better than 84% of septic tank services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Plumbing, Heating, Cooling & Dirtworks is better than 73% of septic tank services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precision Plumbing, Heating, Cooling & Dirtworks is better than 60% of septic tank services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Plumbing, Heating, Cooling & Dirtworks is better than 93% of septic tank services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Plumbing, Heating, Cooling & Dirtworks is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Plumbing, Heating, Cooling & Dirtworks is better than 47% of septic tank services.C
47
Reviews for your job
Customers hired Precision Plumbing, Heating, Cooling & Dirtworks for 8 kinds of job.
Precision Plumbing, Heating, Cooling & Dirtworks for toilet repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$607
All 1 Google reviews tagged “Toilet repair”
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Not sureToilet repair
Price
$228-47% vs typical septic tank services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 31%Reasonable 55%Overpriced 2%Not sure 13%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 44 | $104–$393 |
| Plumbing pipe repair | 18 | $305–$1.1k |
| Water heater installation | 18 | $1.2k–$2.4k |
| HVAC system maintenance | 13 | $50–$295 |
| A/C system maintenance | 13 | $73–$176 |
| Plumbing leak detection | 11 | $54–$495 |
| Plumbing leak repair | 10 | $248–$1.2k |
| Faucet installation | 10 | $292–$786 |
