Analyzing 6,629,1806.6M ReviewsFor 18,50118.5K Experts

Premier Security and Home Services Inc logo

Premier Security and Home Services Inc

Security system installation service · Scottsdale, AZ · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 44 security system installersPosition by Experts Score among all companies we track in this category. · better than 95%
5.0 ★★★★★ 109 Google reviews · 6 photos
99%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
📞 Call (888) 581-5531Request a call backWebsite ↗

Premier Security and Home Services Inc at a glance

Google reviewers rate Premier Security and Home Services Inc five stars based on one hundred and nine reviews. Customers frequently praise the company for punctual technicians, efficient installations, and clear explanations of security systems and cameras. Service staff are described as professional and helpful, often providing instructional videos to assist customers. The provided excerpts contain no low-star reviews or recurring criticisms.

  • Google rating: 5.0 out of 5 from 109 reviews (99% five-star).
  • Reviews on this page: 109 Google reviews (95 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Security System Installer serving Scottsdale, Arizona.

Data from Google, last updated October 25, 2026.

Score profile vs other security system installers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability99Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 92)Reliability: 99 (median 92)Value: 100 (median 100)Momentum: 100 (median 100)
This companySecurity System Installers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Security and Home Services Inc: 99/100 on this factor. Category median: 92.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Security and Home Services Inc: 99/100 on this factor. Category median: 92.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Security and Home Services Inc: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Security and Home Services Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 45.–
–

Bar = this company · dark tick = category median.

Star ratings

109 Google reviews we collected

  • 5 stars10899%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 95 written reviews

  • Praise208100%
  • Complaints10%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2662%
  • Reasonable1638%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6632%
  • Would recommend3919%
  • Quality & results3416%
  • Speed & response3316%
  • Communication2512%
  • Honesty & trust94%
  • Price & value31%

What customers talk about

We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The technician was very professional, friendly, and punctual.”
  • “I highly recommend him to anyone who needs camera and alarm system installation!”
  • “Jordan was fantastic to work with on the sales side and Dominic did a great job at install.”
  • “Technician was on time, extremely knowledgeable and very pleasant.”
  • “He did an excellent job installing the camera and alarm system, made sure everything was working properly, and explained how to use the system.”
  • “I highly recommend them to anyone looking for a reliable, professional, and trustworthy home security company!”
  • “Tyler initially made contact, explained the system (which is a great deal) and I was sold.”

People customers mention

  • Donald 13 reviews
  • Dominic 10 reviews
  • Dylan 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Travis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Jordan was fantastic to work with on the sales side and Dominic did a great job at install. 5 stars!

Mery6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Excellent service! The technician was very professional, friendly, and punctual. He did an excellent job installing the camera and alarm system, made sure everything was working properly, and explained how to use the system. I’m very satisfied with his work and the service I received. I highly recommend him to…

blytheLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great system, professional. Super nice and explained everything. Highly recommend

Great price
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Donald goes above expectations, even producing YouTube videos for customers for future referencing.

Reasonable price
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Donald at Brinks did an awesome job upgrading my system. He walked me through all of the useful features and provided instructional videos. Great security system as well.

AlfredLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Technician was on time, extremely knowledgeable and very pleasant. He performed the work and then gave me a thorough briefing of how it worked, including how to get to YouTube that he made in case I forgot things he said.

Compare with

Photos

Customer reviews

5.0 ★★★★★ 109 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Travis Erickson8 reviewsTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jordan was fantastic to work with on the sales side and Dominic did a great job at install. 5 stars!

Christopher Clark13 reviewsTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome Service, technician was super helpful.

Mery Lopez6 reviewsTotal number of Google reviews Mery has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service! The technician was very professional, friendly, and punctual. He did an excellent job installing the camera and alarm system, made sure everything was working properly, and explained how to use the system. I’m very satisfied with his work and the service I received. I highly recommend him to anyone who needs camera and alarm system installation!

Julie Fitzgerald2 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience

blythe meekerLocal Guide · 18 reviewsTotal number of Google reviews blythe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great system, professional. Super nice and explained everything. Highly recommend

  • Price assessment: Great price
Jammarl Pearson1 reviewTotal number of Google reviews Jammarl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service from Emmanuel and Donald is our favorite technician

  • Price assessment: Reasonable price
Anthony2 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Donald goes above expectations, even producing YouTube videos for customers for future referencing.

  • Price assessment: Reasonable price
Brian Dunn7 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Donald at Brinks did an awesome job upgrading my system. He walked me through all of the useful features and provided instructional videos. Great security system as well.

Alfred HawleyLocal Guide · 13 reviewsTotal number of Google reviews Alfred has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Technician was on time, extremely knowledgeable and very pleasant. He performed the work and then gave me a thorough briefing of how it worked, including how to get to YouTube that he made in case I forgot things he said.

Hanna Hansen5 reviewsTotal number of Google reviews Hanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dominic was great during our security system installation. He was very helpful and he answered all the questions we had about the system and cameras. Everything was set up really fast and the security system has worked great so far! Customer service has been very responsive as well and even called to remind me of our installation date and time the day before. Would recommend!

Premier Security and Home Services Inc on Google Maps →

Business details