Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Premium Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty88−1.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Premium Termite & Pest Control

Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 61 termite control services · 4.9★ from 157 Google reviews

📞 Call (562) 283-5524Request a call backWebsite ↗

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premium Termite & Pest Control is better than 98% of termite control services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premium Termite & Pest Control is better than 96% of termite control services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premium Termite & Pest Control is better than 88% of termite control services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premium Termite & Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premium Termite & Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premium Termite & Pest Control is better than —% of termite control services.–
—

Reviews for your job

Customers hired Premium Termite & Pest Control for 8 kinds of job.

Premium Termite & Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$169
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Hornet & wasp extermination”

Claudine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing company. Carter is the best. Always there to help and give advice. Thank you for helping us Carter. Also thanks to Xander and Ernie!!!

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Claudia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Carter with Premium Pest Control helped me with my wasp problem today. He was very professional and knowledgeable. It’s always a pleasure when he conducts my pest control service, he always takes care of the problem and provides great customer service. Thanks again Carter!

Reasonable priceHornet & wasp extermination
Alyssa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We’ve been with premium pest control for a while now, and we absolutely love them! Their scheduling team is responsive via text and always works with our schedule. Derick has been with us a few times now, and he is always great. He’s very punctual, communicative, and takes his time to be sure he’s covered every…

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
DominiqueLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premium Termite & Pest did an awesome job from the first phone call to the technician coming out on site. They went above and beyond with their inspection and even pointed out a few issues that might be leading to mosquitos entering our home. I would highly recommend the team at Premium Termite to handle any pest issues you have in your home!

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Alejandro9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After having a bad experience with Terminex I switched to Premium Termite and Pest Control. They are professional and are very thorough. One of the many great experiences I had was I had a rodent problem in one of my rental properties. Premium Termite and Pest Control Took care of the problem and I have not had an issue with rodents again.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$180+74% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 53%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection28$139–$371
Termite extermination23$176–$426
General pest inspection23$50–$116
Rodent extermination15$91–$371
Spider extermination14$50–$109
Ant extermination10$63–$192
Hornet & wasp extermination5$58–$169
Cockroach extermination5$56–$173

Compare with

Dr. Pest logoDr. PestExperts Score 100Long Beach · 5.00★Admiral Pest Control logoAdmiral Pest ControlExperts Score 94Long Beach · 4.93★Admiral Pest Control logoAdmiral Pest ControlExperts Score 93Long Beach · 4.94★