Junk removal service · Arvada, CO · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 25 waste removal servicesiPosition by Experts Score among all companies we track in this category. · better than 50%
5.0★★★★★703 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers report a 5/5 rating from 703 reviews, noting the owner replies to 98% of feedback. Customers frequently cite fast scheduling, often within 24 hours, professional communication, and reasonable pricing for services like garage cleanouts and appliance removal. While most praise the team's efficiency and courtesy, one low-star review describes property damage caused by improper equipment handling and a subsequent dispute over compensation, while another noted the price felt high for a specific volume of items.
Google rating: 5.0 out of 5 from 703 reviews (100% five-star).
Reviews on this page: 704 Google reviews (611 with written comments, 26 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 23, 2026.
Service: Waste Removal Service serving Arvada, Colorado.
Data from Google, last updated November 1, 2026.
Score profile vs other waste removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
This companyWaste Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pride N Service Junk Removal Colorado: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pride N Service Junk Removal Colorado: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pride N Service Junk Removal Colorado: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pride N Service Junk Removal Colorado: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pride N Service Junk Removal Colorado: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pride N Service Junk Removal Colorado: 92/100 on this factor. Category median: 96.A
92
Bar = this company · dark tick = category median.
Star ratings
704 Google reviews we collected
5.0of 5
5 stars701100%
4 stars10%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 611 written reviews
100%praise
Praise1,449100%
Complaints60%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response43030%
Staff & attitude34924%
Price & value20814%
Would recommend19613%
Quality & results16511%
Communication785%
Honesty & trust292%
What customers talk about
We read 611 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We called and they came out the next day for a quote and were able to get everything out on Tuesday.”
“The crew was friendly and they left the area clean.”
“They booked me quickly and removed multiple items at a reasonable price.”
“Will recommend them to anybody needing junk removal service.”
“Absolutely cannot recommend Jordan and his company enough.”
“Awesome job Jordan, I look forward to working with you again 😁”
“We reached out to Jordan to help us with a property that was in terrible condition- everything had to go.”
LLisa7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Jordan and his crew came within 24 hours. They booked me quickly and removed multiple items at a reasonable price.
The crew was friendly and they left the area clean.
I have used them 5 times and the results have always been the same.
Good honest workers, reasonably priced
AAndreLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jordan came thru when we needed him most ! Jordan, Trey and came thru and helped get my grandfather’s apartment cleaned out asap ! We called and they came out the next day for a quote and were able to get everything out on Tuesday. We really appreciate him and everything they did. Will recommend them to anybody needing junk removal service.
YYuliya2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing service from Jordan with Junk Removal! He removed my old refrigerator just an hour after I called. Super fast, professional, and highly affordable. Five stars!
KKatieLocal Guide · 116 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Kind, efficient, good price. I feel like I got lucky responding to a random facebook ad. You cannot go wrong with this team. Thank you so much for your help! We are very greatful.
CChristina1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jordan was amazing at helping me moving my brothers things out of his apartment. He was very professional and understanding. Absolutely loved working with him and his team. We will be definitely using them again!
JJamie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great dealing with Jordan and his team! I was kept up to date on my pickup time. They made it quick and easy.
Jordan and his crew came within 24 hours. They booked me quickly and removed multiple items at a reasonable price.
The crew was friendly and they left the area clean.
I have used them 5 times and the results have always been the same.
Good honest workers, reasonably priced
Response from the owner · a week ago
Thank you Lisa, we really appreciate you taking the time to share this review. I’m glad Jordan and the crew could respond quickly and that you were happy with the friendly service and clean results. It means a lot to hear we’ve been consistent across your five experiences. We look forward to helping you again whenever you need us.
D
Desha Allen4 reviewsiTotal number of Google reviews Desha has written across all businesses on Google Maps, not just this one.
Awesome job Jordan, I look forward to working with you again 😁
Response from the owner · 2 weeks ago
Thanks so much for the great review, Desha! We're thrilled Jordan delivered and appreciate you taking the time to share this. We look forward to working with you again soon.
A
Andre McClure JrLocal Guide · 16 reviewsiTotal number of Google reviews Andre has written across all businesses on Google Maps, not just this one.
Jordan came thru when we needed him most ! Jordan, Trey and came thru and helped get my grandfather’s apartment cleaned out asap ! We called and they came out the next day for a quote and were able to get everything out on Tuesday. We really appreciate him and everything they did. Will recommend them to anybody needing junk removal service.
Response from the owner · a month ago
Andre, thank you so much for the five-star review and for recommending us. We are glad Jordan, Trey and the team could respond quickly and help get your grandfather's apartment cleared. It means a lot to hear our work made a difference during a stressful time. We appreciate you trusting us and are here if you need anything in the future.
Y
Yuliya Trenchuk2 reviewsiTotal number of Google reviews Yuliya has written across all businesses on Google Maps, not just this one.
Amazing service from Jordan with Junk Removal! He removed my old refrigerator just an hour after I called. Super fast, professional, and highly affordable. Five stars!
Response from the owner · a month ago
Thank you, Yuliya, for the wonderful review. We're thrilled Jordan could remove your refrigerator so quickly and that you found the service professional and affordable. We appreciate the five stars and look forward to helping you again.
K
Katie SuttonLocal Guide · 116 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Kind, efficient, good price. I feel like I got lucky responding to a random facebook ad. You cannot go wrong with this team. Thank you so much for your help! We are very greatful.
Response from the owner · a month ago
Thank you so much, Katie. We are thrilled to hear you found our team kind, efficient, and good value. It means a lot that a Facebook ad brought you to us and that you would recommend our services. We appreciate your kind words and are glad we could help.
C
Christina Sailas1 reviewiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Jordan was amazing at helping me moving my brothers things out of his apartment. He was very professional and understanding. Absolutely loved working with him and his team. We will be definitely using them again!
Response from the owner · a month ago
Thank you so much, Christina, for the wonderful review. We are thrilled Jordan and the team were professional, understanding, and made the move go smoothly. We appreciate your trust and look forward to helping you again.
C
C DeWittLocal Guide · 12 reviewsiTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Great dealing with Jordan and his team! I was kept up to date on my pickup time. They made it quick and easy.
Response from the owner · 2 months ago
Thanks so much, Jamie! We're thrilled Jordan and the team kept you informed and made the pickup quick and easy. We appreciate your feedback and look forward to helping you again.
T
Tiffany RhysLocal Guide · 53 reviewsiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Absolutely cannot recommend Jordan and his company enough. Awesome communication, timely arrival, beautiful work. Left my garage looking awesome in under two hours. Will absolutely call him in the future. Fantastic small business!
Response from the owner · 2 months ago
Thank you so much, Tiffany, for the glowing review and recommendation. We’re thrilled Jordan and the team provided clear communication, arrived on time, and left your garage looking great in under two hours. Your support means a lot to our small business. We look forward to helping with any future projects.
C
Chris J10 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Great service at a reasonable price. Had stuff piling up in my garage quicker than would fit in my trash and recycling and had to call in for some help. Thanks for giving me my garage space back!
Response from the owner · 2 months ago
Thanks so much, Chris! We’re glad we could help clear out your garage and give you that space back. We appreciate you mentioning our service and price. If you need help again or want to refer us to a neighbor, just give us a call.
