How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty66−3.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREPride Plumbing Services, Inc
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,110 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pride Plumbing Services, Inc for 8 kinds of job.
Pride Plumbing Services, Inc for drain cleaning
Clear ✕All 143 Google reviews tagged “Drain cleaning” · showing 40
Ethan and apprentice Tim provided excellent plumbing service for us. They were prompt, friendly, and professional. We would gladly have them provide service for us again.
Sam from Pride Plumbing was amazing. I’m very grateful for all the help, advice, and guidance he provided. He fixed our outside drainage issue, checked our hot water tank, and gave us helpful options for future replacement equipment, including our dishwasher, sump pump, and hot water heater. I really appreciate…
I had work done by this company before, and knew that I could count on them for repairing my drain issue. Brandon was very professional in appearance and courtesy. After completing the work I needed, he offered to address any other concerns I might have and made some recommendations for me to consider. Also, I…
James was amazing. From the initial estimate to completion of work. He walked me through every step. Very happy with the work and price by James and the price plumbing team.
The Pride technician, Nick W., left not an hour ago, but I wanted to write this review with the details of his service firmly in mind. I had what I considered to be a major drainage problem in my home - every drain, whether bathroom, kitchen or utility, was affected. I made my appointment on a Sunday evening,…
Most trustworthy, supportive, comprehensive and affordable plumbing I’ve ever experienced! Customer service and scheduling was easy, time frame to arrive and complete the job was reasonable and accommodating. The team explained to be what the problem was with options for solutions - without overselling me on…
Ethan was in and out in under an hour, and my pipe is fully cleared with a brand-new clean out! He was also incredibly personable and professional! I highly recommend Pride Plumbing! They are well-deserving of their rating!
Use as needed. Every service has been well done with no follow-up needed. Was impressed that they actually have same day service for a non-emergency repair. Had to have them back from a new repair. Again, impressed I got same day service. They showed on time, explained what was wrong, and got it fixed in about 1 hour. Definitely, I'll keep using them.
The technician, Ethan, was very professional and he took time to explain things and provided a high quality of work. He was very polite and respectful. We will certainly continue to use Pride Plumbing as we have on a number of occasions.
Life around our house is CRAZY what with 4 adults (three of them working from the house) and three 3-yr old boys (yes! Triplets), so when there is an issue with anything involving the plumbing, that issue is FELT! We’ve “made due” with the control knob of the one and only tub/shower not holding but when the kitchen…
James responded to our urgent need for a kitchen faucet He was very polite and helpful in getting our work done quickly and efficientlly.
Called Pride Plumbing because our bathtub drain was clogged. The technician Matthew was sent out to see us that same morning.. Matthew explained everything to us in a very professional manner. He was able to fix the clog within a few hours and answered all of our questions. We will be calling Pride Plumbing again with any future plumbing issues!
Pride Plumbing was great. Matt G and Matt M let me know when they would arrive. They fixed the issue quickly after explaining the potential problems and gave me peace of mind. Thanks again Matt G and Matt M!
What I love about this business is that they’re very pleasant to talk to, to work with and they’re same-day service is great (here within hours after calling) very professional, very clean in their workspace their clothes are clean their boots are clean, and the service person I had was Ethan D he was very…
Ethan performed service for me and was very professional, knowledgeable and thorough in explaining the problem and possible solutions. He performed a repair and I’m happy with the service
Great professional service
Ethan and Ian made quick work of upgrading my basement sink and drains. They hauled out the old sink and installed the new one complete with updated drains and water supply all by noon. Thoroughly impressed and will be calling Pride Plumbing again with my next plumbing job.
We are very happy with Pride Plumbing. They came the same day and fixed our problem. Mike was very knowledgeable and professional. Thank you!
Very professional and were very respectful of my property
The gentleman was very professional, courteous and friendly. Explained what he was going to do and how much it would cost. The work was done very expeditiously. The lady I spoke with on the phone was very helpful in setting up the appointment. Overall, I was very satisfied with my experience.
Daniel did a great job analyzing our problem and addressing the issue. Pride was also able to squeeze us in on a very busy day. Thanks
Hope was very pleasant and informative setting up my appointment. Ethan was assigned to make the repairs at my home he was on time, courteous, knowledgeable and professional. Ethan did a great job!
Sam and Hope were professional and skillful, and exceeded my expectations for what was possible. Our sewer line was completely filled with roots but they were able to completely clear the blockage. And while they were here, they also fixed a slow draining kitchen sink.
Justin was prompt, competent, polite, and provide a detailed explanation as to exactly what he was doing, and what he recommended. I highly recommend Pride Plumbing and Justin.
Great as usual.
Nick was great to work with!
I contacted Pride Plumbing for service and they came out same day my technician Justin was very thorough and knowledgeable very satisfied with his work I would definitely recommend company to anyone looking for plumbing services
Steve was very helpful and professional! He knew what he was talking about and was able to explain it in a way we could understand!
Super quick turnaround. I tried everything I could to fix our slow draining, but it was beyond my ability. Scheduled with Pride Plumbing online and I got a call just a few minutes later. Justin arrived on time and was incredibly helpful. We will definitely use y'all again, if/when we need plumbing work done.
Perfect. FAST service. Plumber extremely nice. 100% perfect start to finish.
Tuesday evening my 2 week old double sink with new disposal backed up - into the dishwasher. Two applications of Draino Max failed to produce release of the blockage. Early Wednesday morning I phoned my plumber I was told that they had no availability and referred me to Pride Plumbing (my new plumbers). They…
Sam and Jaimee are the dynamic duo of Pride Plumbing! They are knowledgeable, hard-working, and professional. Thank you!
Steve and Ian were prompt and professional. I have used Pride on many occasions. This time I was especially grateful and appreciative for how well they clean up after themselves.
In a short time -found what was wrong.. Went right to work.. Matt & Ross Work with me.. If anything happen again I would call and ask for Matt service again...Life saver...
Daniel C was the tech that took care of my issue, started off great he was on time and communicated prior to arriving. Finished great as well , problem solved in a timely and very professional manner, he has great communication skills, is experienced, and cares about getting the job done right. I wish these guys did…
Our tub drain suddenly clogged, and I was unable to snake it clear. I called Friday morning and by Friday afternoon, a Pride Plumber, David, came to our house to fix the problem. I remember working with David nearly 10 years ago when he fixed a complex problem with our prior bathroom - he was incredible then (e.g.,…
I'm a new homeowner, and in general was intimidated to call plumbers based on stories I had heard friends. But Steve and Ethan from Pride Plumbing were simply great to work with. Steve is a true pro and was up front about potential solutions and costs for our drain repair, for which there were no easy answers.…
Pride Plumbing came out same day. My technician Sam was very knowledgeable and professional! Thank you, Sam. I will definitely call them again next time I need any plumbing services. Highly recommended!
Daniel and Nate did an exceptional job with my inspection, repairs and replacement of water line as well as checking sewer pipe. I really appreciated seeing the camera shots of my plumbing issues and explanation of what work needed to be done and why. Very professional and thorough!
Brandin did a great job. He fixed the problem and was very efficient with his time. He was also very straight forward regarding pricing and different service options. I appreciated his professionalism.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 143 | $227–$554 |
| Plumbing pipe repair | 140 | $353–$1.2k |
| Plumbing leak detection | 110 | $124–$633 |
| Water heater installation | 107 | $1.2k–$2.4k |
| Faucet installation | 99 | $305–$986 |
| Faucet repair | 85 | $205–$607 |
| Toilet repair | 82 | $227–$606 |
| Plumbing leak repair | 62 | $278–$986 |
