How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty66−3.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREPride Plumbing Services, Inc
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,110 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pride Plumbing Services, Inc for 8 kinds of job.
Pride Plumbing Services, Inc for faucet repair
Clear ✕All 85 Google reviews tagged “Faucet repair” · showing 20
Steve Clark did an amazing job replacing our toilet tank, bathroom and bathtub faucets. Did not leave a trace that he was there and finished the job in just a couple of hours.
Bryce & Jaime were the best. Super friendly very knowledgeable clean quick work. My favorite tag team specialist from now on.
James provided us with excellent service, he was professional and knowledgeable about our plumbing issues. He did a great job explaining the options for fixing our problems. He replaced an outside faucet and installed a sump pump back up unit for us. He got the work down efficiently and was respectful of our house.…
Prompt, professional, knowledgeable, and clear and concise in all explanations. Felt very confident in all work performed.
David was an amazing help. He was able to arrive earlier than expected, friendly and efficient! He helped replace our hose Spicket after we cracked it and it was like nothing happened! Would definitely recommend David to anyone who’s looking for a plumber!
Ethan came out to do a plumbing repair at my house last week. Arrived on time, and after a brief inspection offered me several choices on the type of repair. He was very professional, and completed the work very quickly. After he was done we reviewed the repair to make sure it was what I wanted. I am very happy…
David Valle did a great job. Was on time, very courteous, did the job efficiently and cleaned up nicely. However, the pricing for Pride is getting too high (no fault of David's)
Predictably excellent service today from Pride Plumbing and service tech Nick W. I have always had great service from this company.
Steve Clark was very knowledgeable about our shower faucet repair. He was very respectful and friendly. He was on time and did the job in a timely manner. We would welcome him back again because he did a great job!
Our past experience with Pride plumbing was good, this one I rated only as a very mediocre. The initial technician did not discuss the options with us and suggested to replace the cartridge for the faucet saying that it would take about a week to get in. The required part for the faucet came after more than a…
I came home from from a 2 week vacation to find shattered pipes in the utility room. I called Pride Plumbing and Matt G. showed up on time. Matt quickly evaluated the extent of work and quoted a cost to repair on what was visible. As work continued, additional damages were identified and repaired. His work ethic,…
Excellent service. It was easy to book a same-day appointment and Ethan was very professional and helpful.
On August 5, 2025 your Pride Plumbing Steve Clark arrived punctually and removed a 35+ year old food disposal unit that had stopped working. Steve installed new drain pipes, sink drain and a code required vent for my 35+ year old double sinks because I opted not to put in a new food disposal unit. The electrical…
Daniel did a good job. Was able 2 fix faucet instead of having 2 buy new one. He was friendly and courteous. Have used Pride several times, never disappointed.
JAMES WAS A REAL PLEASURE! He was very informative, and his work was top quality. He was friendly and very professional. We couldn't be more pleased to have him as our plumber! James takes pride in his work, and it shows in the quality of his work. He's definitely my plumbing guy now and in the future!!
Steve C. was a gem. He arrived promptly, diagnosed the problem quickly and was able to successfully solve the problem. We would definitely use Pride Plumbing again and ask for Steve.
Ethan was thorough and professional. Thanks for fitting me in on short notice! I wouldn't hesitate to recommend Pride Plumbing.
I am very happy with the results of the installation of new faucets in my bathroom by your technician Zachary . He was very polite,helpful and did a great job,I hope ,if I need other work done that he will be assigned.
This is a shout-out praise for Pride Plumbing. They worked hard to schedule a visit and sent Steve for what was to solve a variety of mounting problems such as a shower controller, seized up faucets (four of them in a double sink bathroom), a seized up tub drain, a basement copper pipe that had developed corrosion…
Nick was great to work with!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 143 | $227–$554 |
| Plumbing pipe repair | 140 | $353–$1.2k |
| Plumbing leak detection | 110 | $124–$633 |
| Water heater installation | 107 | $1.2k–$2.4k |
| Faucet installation | 99 | $305–$986 |
| Faucet repair | 85 | $205–$607 |
| Toilet repair | 82 | $227–$606 |
| Plumbing leak repair | 62 | $278–$986 |
